Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Cookie on October 06, 2018, 08:40:02 pm

Title: Power Up Hd Reel - Is this normal?
Post by: Cookie on October 06, 2018, 08:40:02 pm
I have recently purchased a Power Up HD Reel from Waterworks. A great piece of kit and I think I'm already reaping the benefits of not having to wind in manually.

However the spindle does seem to wobble where it connects to the pump/tank. I have contacted Waterworks, having sent them a copy of this video & I am waiting to hear back. Does this look normal to you? Any feedback appreciated...

https://youtu.be/nqWbQeS97fE
Title: Re: Power Up Hd Reel - Is this normal?
Post by: Frankybadboy on October 06, 2018, 08:42:48 pm
nope not normal

and it doesnt happen on mine.
Title: Re: Power Up Hd Reel - Is this normal?
Post by: paul alan on October 06, 2018, 08:46:03 pm
Obviously bent spindle mate, been like this since you got it?

If not supplier will say you have bent it out of shape.
Title: Re: Power Up Hd Reel - Is this normal?
Post by: Simon Trapani on October 06, 2018, 08:47:39 pm
Both my Pure Freedom manual reels have done that since new.
Title: Re: Power Up Hd Reel - Is this normal?
Post by: Cookie on October 06, 2018, 08:57:31 pm
Thanks for your swift replies. It's been like this since I've had it and it would need one almightly bang to knock the spindle out of line (since it's a sturdy bit of kit) and as Shaggy would say "It wasn't me!"

Since I've forked out £492 I want something that's works properly. I'll chase them up next week.
Title: Re: Power Up Hd Reel - Is this normal?
Post by: david mark on October 06, 2018, 10:13:49 pm
Mine spindle is bent and banjo connector leeks had it around 18 months
Title: Re: Power Up Hd Reel - Is this normal?
Post by: paul alan on October 07, 2018, 09:01:39 am
It's probably annoying, but I have to say my DIY electric reel's made last December are absolutely cracking!

Never once a single issue. £50.00 each.
Title: Re: Power Up Hd Reel - Is this normal?
Post by: Cookie on October 07, 2018, 09:30:11 am
Mine spindle is bent and banjo connector leeks had it around 18 months

Is yours a Power UP HD reel also?
Title: Re: Power Up Hd Reel - Is this normal?
Post by: tlwcs on October 07, 2018, 09:38:20 am
Mine the same but not as bad. It was delivered in a cardboard box with the spindle through the side. I thought at the time it may have had a pi33a
Title: Re: Power Up Hd Reel - Is this normal?
Post by: dazmond on October 08, 2018, 11:01:38 pm
never seen one that bad.....my PF reel is fine it has a slight wobble but nowhere near as bad as the video,my manual cox reel does the same,again only a tiny bit....id be taking that one back(as in driving down and getting it fixed or replaced)...

i had an issue with my PF reel when i first got it(chain kept coming off).i ended up driving over there to get it sorted....
Title: Re: Power Up Hd Reel - Is this normal?
Post by: p1w1 on October 08, 2018, 11:40:39 pm
I have the same HD reel and never had anything like that..about a year and a half old now.
Title: Re: Power Up Hd Reel - Is this normal?
Post by: Cookie on October 09, 2018, 03:34:54 pm
never seen one that bad.....my PF reel is fine it has a slight wobble but nowhere near as bad as the video,my manual cox reel does the same,again only a tiny bit....id be taking that one back(as in driving down and getting it fixed or replaced)...

i had an issue with my PF reel when i first got it(chain kept coming off).i ended up driving over there to get it sorted....

From the video they seem to think it's not out of the ordinary & won't cause an issue but since I'm over Corby way at the end of the month I'm going to pop in and see them anyway. They seem to want me to be happy with the product which is a good sign IMO.


Title: Re: Power Up Hd Reel - Is this normal?
Post by: duncan h on October 10, 2018, 08:21:14 pm
I have the mk1 power up hd. Are they 3 years old now? Always been bent, no about half as bad as that. It shouldnt be bent regardless
Title: Re: Power Up Hd Reel - Is this normal?
Post by: escorttdi on October 10, 2018, 08:25:33 pm
It's probably annoying, but I have to say my DIY electric reel's made last December are absolutely cracking!

Never once a single issue. £50.00 each.
put up a vid of ow you made yours
Title: Re: Power Up Hd Reel - Is this normal?
Post by: G & M on October 13, 2018, 12:31:13 am
Anyone got a link to how to make an electric hose reel?
Title: Re: Power Up Hd Reel - Is this normal?
Post by: Spruce on October 13, 2018, 06:57:35 am
Anyone got a link to how to make an electric hose reel?

This was a hot topic on this forum a few years ago. I'm sure a search will bring it up.

Here's a recent video.
https://www.youtube.com/watch?v=9KWzrUF8Rvc

Ideally this setup should have some sort of chain guard which it doesn't in this video.

.
Title: Re: Power Up Hd Reel - Is this normal?
Post by: G & M on October 13, 2018, 11:08:50 am
Thanks Spruce, I was going to buy another one ready made but they are expensive and doing it diy will leave me some cash to spend on other things.