Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: The Jester of Wibbly on August 22, 2018, 05:49:20 pm
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While out cleaning windows I get the odd person come up to me and ask if I clean windows?
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Is this your van ?;D you mean the one at the end of the yellow hose ;D
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can you clean my block paving/driveway/decking with your brush while your cleaning my windows too?..... ::)roll ;D
are you going to dry them off now?(after cleaning their windows WFP for 8 years!) ::)roll ;D
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can you clean my block paving/driveway/decking with your brush while your cleaning my windows too?..... ::)roll ;D
are you going to dry them off now?(after cleaning their windows WFP for 8 years!) ::)roll ;D
I am always being asked to clean their car while I have the brush out! Does my nut in.
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Can you dust off the fascias while your cleaning the windows. ::)roll
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not a stupid question but i got sacked the other week from a customer i had been clenaing a year.
Car was on the drive, which ive never seen before..
cleaned it, 10 mins later text message, "we would like to cancel our window cleaning, you have left them full of water and not dried it off, i wanst aware you had been doing half a job all this time, i thought we were paying for a proper service"
or words to that effect.
needles to say the most annoying question is why havent you dried them off
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I think it's probably "What's the stupidest question you've been asked? "
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"How much do you charge for a house?"
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While out cleaning windows I get the odd person come up to me and ask if I clean windows?
Similar, but I've been asked several times if I'm a professional window cleaner. My answer shaking my head, "no, I'm afraid not." Then I wait for them to come back from that one.
I once clarified that by professional I say I'm in the same class professionally with my skill at window cleaning as Wayne Rooney is with football. The only difference between us is that he earns a little more than I do. But I'm working on that.
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While out cleaning windows I get the odd person come up to me and ask if I clean windows?
Similar, but I've been asked several times if I'm a professional window cleaner. My answer shaking my head, "no, I'm afraid not." Then I wait for them to come back from that one.
I once clarified that by professional I say I'm in the same class professionally with my skill at window cleaning as Wayne Rooney is with football. The only difference between us is that he earns a little more than I do. But I'm working on that.
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I'm tempted to say I am rain testing windows
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do you need some water?you can use our outside tap round the back if you want.....(after opening my van with a full 500l tank of water!) ;D
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A few that annoyed me in the past.
Can you drink that water? " i wouldnt if i was you, not only is it de-ionized but its been sitting in great big tank for 36hours.
How many properties do you clean a day? " about this much" (using armsoutstreched fully above head)
That water, your ionized water (they never say de-ionized water do they?), what else does it have in it? " well there is alot of h2o in it, and some ions"
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Will the water damage my plants?
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Middle of winter, is it cold outside ;D
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Middle of winter, is it cold outside ;D
Or are you getting wet? When it's raining
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Ring ring 📞
Me -‘Hello shreks window cleaning service’
Them - ‘ how much would you charge to clean my window above my conservatory? ‘
Me -‘ just the one?’
Them -‘ yes, Iv got a window cleaner but he can’t reach that one’
Me - 🙄🙄🙄🙄🙄🙄🙄🙄🙄🙄🙄
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needles to say the most annoying question is why havent you dried them off
Needless to say, if you're going to criticise someone, ensure your own ship is in order.
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When you turn up to a property and the cus comes out and says "oh, are you cleaning my windows today?"
Me "No, just popped over for a cuppa"
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Actually i had a funny one the other day.
Its a hot day and the customer asks me....."would you like a squash?"
Me" no thanks love, just a hug and a kiss is enough"
She laughed sooo hard. Lol
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More in the past this question, but:
"is this your full time job?"
and
"what happens in winter, do you stop cleaning?"
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you are going to clean all of my fasias, garage door and conservatory roof for the same price aren’t you?
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do you sign on in the winter months? ::)roll ;D
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do you sign on in the winter months? ::)roll ;D
No it's usually, "What d'you do in the winter?"
Edit - Sorry only just seen Nathan's post.
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"Whats the weather going to be like next Wednesday when you are due ?"
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not a stupid question but i got sacked the other week from a customer i had been clenaing a year.
Car was on the drive, which ive never seen before..
cleaned it, 10 mins later text message, "we would like to cancel our window cleaning, you have left them full of water and not dried it off, i wanst aware you had been doing half a job all this time, i thought we were paying for a proper service"
or words to that effect.
needles to say the most annoying question is why havent you dried them off
We had similar. We cleaned the windows for 4 years and everytime we collected they were happy with the service. Then one day she was in when we cleaned and queried why we didn't dry them. She wasn't happy with the explanation.
Next thing he dumped us and got a trad cleaner in. There is a front extension over the integral garage, so the only way to reach the windows above that extention is to walk on the roof. Their choice.
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"Would you like me to unlock the side gate?"
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"Could you give me a quote to clean the conservatory?"
"Do you mean the roof?"
"No the windows"
"I clean those each time I visit!"
"Oh!"
(That one is slightly worrying ;D)
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Me cleaning in the street and a walk up comes along...
"How much to clean mine?"
"What kind of property do you have?"
"Exactly the same as this (pointing to the house I am cleaning, 3 bed semi)...how much is this"?
"I'll come over and give you a quote"
When I get there, the property is...a bungalow!
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"Could you do my neighbours?"
"I told her you'd knock, she's 92, so may take a while to answer the door, I know they haven't been cleaned in 6 years, since her husband died, but I told her the price you charge me and she is happy with that" !!!
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Phone rings...
"Is that the window cleaner, can you give me a quote?"
Me: "Can I call you back in 10mins, i'm just up a ladder at the moment"
"No problem, I don't want you falling off your ladder!"
(i'm not really up a ladder, but I can't be arsed to walk back to the van to get my pad.)
So I call them back and pop round to give them a quote.
During the conversation, I mention that I use the wfp system, because it's safer and "I don't use ladders anymore!" ;D
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"Whats the weather going to be like next Wednesday when you are due ?"
Looks at the cloud in the sky. Is there any point in doing them?
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How much do you charge to clean a Window ?
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"Does that pole thing actually work ? "
"How can you clean windows with just water ?"
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No such thing as a stupid question, is there?
Plenty of stupid answers though.
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Do you want paying?
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When I was trad with ladders in one hand and bucket in the other, whilst BOAB was dangling on belt they would ask me if I'm a window cleaner and I would say either no I'm obviously a painter n decorator or other times I would say, no I'm just a thieve looking for an open window 😂😂😂 they never knew what to say to that one, but their faces were funny as
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When I was trad with ladders in one hand and bucket in the other, whilst BOAB was dangling on belt they would ask me if I'm a window cleaner and I would say either no I'm obviously a painter n decorator or other times I would say, no I'm just a thieve looking for an open window 😂😂😂 they never knew what to say to that one, but their faces were funny as
"No, I'm the world's worst cat burglar" was always my response.
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Is that smoke coming from your brush?
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Not a question from customers but more of a silly question /point of view apparently from other shiners
What do you mean, you charge a first clean higher charge!?
;D ;D
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Not a question from customers but more of a silly question /point of view apparently from other shiners
What do you mean, you charge a first clean higher charge!?
;D ;D
Ah well in that case "Can you work in the rain?"
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"Would you like me to unlock the side gate?"
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"Could you give me a quote to clean the conservatory?"
"Do you mean the roof?"
"No the windows"
"I clean those each time I visit!"
"Oh!"
(That one is slightly worrying ;D)
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Me cleaning in the street and a walk up comes along...
"How much to clean mine?"
"What kind of property do you have?"
"Exactly the same as this (pointing to the house I am cleaning, 3 bed semi)...how much is this"?
"I'll come over and give you a quote"
When I get there, the property is...a bungalow!
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"Could you do my neighbours?"
"I told her you'd knock, she's 92, so may take a while to answer the door, I know they haven't been cleaned in 6 years, since her husband died, but I told her the price you charge me and she is happy with that" !!!
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Phone rings...
"Is that the window cleaner, can you give me a quote?"
Me: "Can I call you back in 10mins, i'm just up a ladder at the moment"
"No problem, I don't want you falling off your ladder!"
(i'm not really up a ladder, but I can't be arsed to walk back to the van to get my pad.)
So I call them back and pop round to give them a quote.
During the conversation, I mention that I use the wfp system, because it's safer and "I don't use ladders anymore!" ;D
if a potential customer phones you up whilst your working then get them to text you their name and address....saves going to the van for a pen and paper.thats what i do.if their serious they will......
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Nice idea Daz, but I do like to talk to them, before going round to quote, just to get an idea if they are going to be a waste of space, or not.
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Nice idea Daz, but I do like to talk to them, before going round to quote, just to get an idea if they are going to be a waste of space, or not.
I always take a description of the property and give them a ballpark figure over the phone.
Only if we are on the same page price wise would i go round to confirm exact price.
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"What job do you do over winter?"
from a customer I've cleaned for over 10 years... who always gave me a Christmas box...
Don't know if its a stupid question, or a stupid customer..
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Customer: 'Is it going to rain next week?'
John
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Customer.....I just bought a new Kentucky (LadyBug) bucket off you because it had a wringer and a 12 litre capacity. I then put exactly 12 Litres of water in but it was filled it to the brim., when I put the mop in it the water went all over the floor.
“So how does it work?”
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Is the price you have on that Floor Grinder the pre non negotiated price?
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Can you leave it this time?
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I had one approach me and asked if the window cleaning was included with his Council Tax!
At first i though he was pulling my leg, then i realised he was being serious!
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Can I pay you next time ;D
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‘Does theArmy pay for our windows to be cleaned for free’
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One that always makes me smile and I’ve had quite a few times over the years. Part statement part question.
When someone opens the door and says, ‘No ones home. Can you call later?”