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UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: The Jester of Wibbly on August 22, 2018, 05:49:20 pm

Title: What's the stupidest question you've been asked?
Post by: The Jester of Wibbly on August 22, 2018, 05:49:20 pm
While out cleaning windows I get the odd person come up to me and ask if I clean windows?
Title: Re: What's the stupidest question you've been asked?
Post by: alank on August 22, 2018, 06:02:00 pm
Is this your van ?;D you mean the one at the end of the yellow hose  ;D
Title: Re: What's the stupidest question you've been asked?
Post by: dazmond on August 22, 2018, 06:04:42 pm
can you clean my block paving/driveway/decking with your brush while your cleaning my windows too?..... ::)roll ;D

are you going to dry them off now?(after cleaning their windows WFP for 8 years!) ::)roll ;D
Title: Re: What's the stupidest question you've been asked?
Post by: The Jester of Wibbly on August 22, 2018, 06:11:00 pm
can you clean my block paving/driveway/decking with your brush while your cleaning my windows too?..... ::)roll ;D

are you going to dry them off now?(after cleaning their windows WFP for 8 years!) ::)roll ;D

I am always being asked to clean their car while I have the brush out! Does my nut in.
Title: Re: What's the stupidest question you've been asked?
Post by: John Mart on August 22, 2018, 06:11:31 pm
Can you dust off the fascias while your cleaning the windows.  ::)roll
Title: Re: What's the stupidest question you've been asked?
Post by: Stoots on August 22, 2018, 06:23:24 pm
not a stupid question but i got sacked the other week from a customer i had been clenaing a year.

Car was on the drive, which ive never seen before..

cleaned it, 10 mins later text message, "we would like to cancel our window cleaning, you have left them full of water and not dried it off, i wanst aware you had been doing half a job all this time, i thought we were paying for a proper service"

or words to that effect.

needles to say the most annoying question is why havent you dried them off
Title: Re: What's the stupidest question you've been asked?
Post by: Walter Mitty on August 22, 2018, 06:38:54 pm
I think it's probably "What's the stupidest question you've been asked? "
Title: Re: What's the stupidest question you've been asked?
Post by: Simon Trapani on August 22, 2018, 07:04:28 pm
"How much do you charge for a house?"
Title: Re: What's the stupidest question you've been asked?
Post by: Spruce on August 22, 2018, 07:08:03 pm
While out cleaning windows I get the odd person come up to me and ask if I clean windows?

Similar, but I've been asked several times if I'm a professional window cleaner. My answer shaking my head, "no, I'm afraid not." Then I wait for them to come back from that one.

I once clarified that by professional I say I'm in the same class professionally with my skill at window cleaning as Wayne Rooney is with football. The only difference between us is that he earns a little more than I do.  But I'm working on that.

.
Title: Re: What's the stupidest question you've been asked?
Post by: The Jester of Wibbly on August 22, 2018, 07:11:41 pm
While out cleaning windows I get the odd person come up to me and ask if I clean windows?

Similar, but I've been asked several times if I'm a professional window cleaner. My answer shaking my head, "no, I'm afraid not." Then I wait for them to come back from that one.

I once clarified that by professional I say I'm in the same class professionally with my skill at window cleaning as Wayne Rooney is with football. The only difference between us is that he earns a little more than I do.  But I'm working on that.

.

I'm tempted to say I am rain testing windows
Title: Re: What's the stupidest question you've been asked?
Post by: dazmond on August 22, 2018, 07:15:23 pm
do you need some water?you can use our outside tap round the back if you want.....(after opening my van with a full 500l tank of water!) ;D
Title: Re: What's the stupidest question you've been asked?
Post by: Marc Stock on August 22, 2018, 07:17:26 pm
A few that annoyed me in the past.

Can you drink that water? " i wouldnt if i was you, not only is it de-ionized but its been sitting in  great big tank for 36hours.

How many properties do you clean a day? " about this much" (using armsoutstreched fully above head)

That water, your ionized water (they never say de-ionized water do they?), what else does it have in it? " well there is alot of h2o in it, and some ions"
Title: Re: What's the stupidest question you've been asked?
Post by: AuRavelling79 on August 22, 2018, 07:27:15 pm
Will the water damage my plants?
Title: Re: What's the stupidest question you've been asked?
Post by: alank on August 22, 2018, 07:42:35 pm
Middle of winter, is it cold outside  ;D
Title: Re: What's the stupidest question you've been asked?
Post by: The Jester of Wibbly on August 22, 2018, 07:48:27 pm
Middle of winter, is it cold outside  ;D

Or are you getting wet?  When it's raining
Title: Re: What's the stupidest question you've been asked?
Post by: Shrek on August 22, 2018, 07:53:21 pm
Ring ring  📞

Me -‘Hello shreks window cleaning service’ 

Them - ‘ how much would you charge to clean my window above my conservatory? ‘

Me -‘ just the one?’

Them -‘ yes, Iv got a window cleaner but he can’t reach that one’

Me - 🙄🙄🙄🙄🙄🙄🙄🙄🙄🙄🙄
Title: Re: What's the stupidest question you've been asked?
Post by: Slacky on August 22, 2018, 08:17:51 pm
needles to say the most annoying question is why havent you dried them off

Needless to say, if you're going to criticise someone, ensure your own ship is in order.
Title: Re: What's the stupidest question you've been asked?
Post by: The Jester of Wibbly on August 22, 2018, 08:18:06 pm
When you turn up to a property and the cus comes out and says "oh, are you cleaning my windows today?"

Me "No, just popped over for a cuppa"
Title: Re: What's the stupidest question you've been asked?
Post by: Marc Stock on August 22, 2018, 08:38:18 pm
Actually i had a funny one the other day.

Its a hot day and the customer asks me....."would you like a squash?"

Me" no thanks love, just a hug and a kiss is enough"

She laughed sooo hard. Lol
Title: Re: What's the stupidest question you've been asked?
Post by: nathankaye on August 22, 2018, 09:34:22 pm
More in the past this question, but:
"is this your full time job?"
and
"what happens in winter, do you stop cleaning?"

Title: Re: What's the stupidest question you've been asked?
Post by: LBWCS on August 22, 2018, 10:15:33 pm
you are going to clean all of my fasias, garage door and conservatory roof for the same price aren’t you?
Title: Re: What's the stupidest question you've been asked?
Post by: dazmond on August 22, 2018, 10:38:27 pm
do you sign on in the winter months? ::)roll ;D
Title: Re: What's the stupidest question you've been asked?
Post by: Simon Trapani on August 23, 2018, 07:33:40 am
do you sign on in the winter months? ::)roll ;D
No it's usually, "What d'you do in the winter?"

Edit - Sorry only just seen Nathan's post.
Title: Re: What's the stupidest question you've been asked?
Post by: Richard Groves on August 23, 2018, 08:47:00 am
"Whats the weather going to be like next Wednesday when you are due ?"
Title: Re: What's the stupidest question you've been asked?
Post by: Spruce on August 23, 2018, 08:54:28 am
not a stupid question but i got sacked the other week from a customer i had been clenaing a year.

Car was on the drive, which ive never seen before..

cleaned it, 10 mins later text message, "we would like to cancel our window cleaning, you have left them full of water and not dried it off, i wanst aware you had been doing half a job all this time, i thought we were paying for a proper service"

or words to that effect.

needles to say the most annoying question is why havent you dried them off

We had similar. We cleaned the windows for 4 years and everytime we collected they were happy with the service. Then one day she was in when we cleaned and queried why we didn't dry them. She wasn't happy with the explanation.

Next thing he dumped us and got a trad cleaner in.  There is a front extension over the integral garage, so the only way to reach the windows above that extention is to walk on the roof.  Their choice.

.
Title: Re: What's the stupidest question you've been asked?
Post by: robbo333 on August 23, 2018, 08:56:54 am
"Would you like me to unlock the side gate?"

-

"Could you give me a quote to clean the conservatory?"
"Do you mean the roof?"
"No the windows"
"I clean those each time I visit!"
"Oh!"
(That one is slightly worrying  ;D)

-

Me cleaning in the street and a walk up comes along...
"How much to clean mine?"
"What kind of property do you have?"
"Exactly the same as this (pointing to the house I am cleaning, 3 bed semi)...how much is this"?
"I'll come over and give you a quote"
When I get there, the property is...a bungalow!

-

"Could you do my neighbours?"
"I told her you'd knock, she's 92, so may take a while to answer the door, I know they haven't been cleaned in 6 years, since her husband died, but I told her the price you charge me and she is happy with that" !!!

-

Phone rings...
"Is that the window cleaner, can you give me a quote?"
Me: "Can I call you back in 10mins, i'm just up a ladder at the moment"
"No problem, I don't want you falling off your ladder!"
(i'm not really up a ladder, but I can't be arsed to walk back to the van to get my pad.)
So I call them back and pop round to give them a quote.
During the conversation, I mention that I use the wfp system, because it's safer and "I don't use ladders anymore!"  ;D
Title: Re: What's the stupidest question you've been asked?
Post by: John Mart on August 23, 2018, 08:57:34 am
"Whats the weather going to be like next Wednesday when you are due ?"
Looks at the cloud in the sky. Is there any point in doing them?
Title: Re: What's the stupidest question you've been asked?
Post by: lal on August 23, 2018, 09:27:39 am


       How much do you charge to clean a Window ?
Title: Re: What's the stupidest question you've been asked?
Post by: Richard Groves on August 23, 2018, 10:39:26 am
"Does that pole thing actually work ? "

"How can you clean windows with just water ?"
Title: Re: What's the stupidest question you've been asked?
Post by: Soupy on August 23, 2018, 10:51:13 am
No such thing as a stupid question, is there?

Plenty of stupid answers though.
Title: Re: What's the stupidest question you've been asked?
Post by: The Jester of Wibbly on August 23, 2018, 12:32:50 pm
Do you want paying?

Title: Re: What's the stupidest question you've been asked?
Post by: nathankaye on August 23, 2018, 12:42:50 pm
When I was trad with ladders in one hand and bucket in the other, whilst BOAB was dangling on belt they would ask me if I'm a window cleaner and I would say either no I'm obviously a painter n decorator or other times I would say, no I'm just a thieve looking for an open window 😂😂😂  they never knew what to say to that one, but their faces were funny as
Title: Re: What's the stupidest question you've been asked?
Post by: Soupy on August 23, 2018, 01:20:10 pm
When I was trad with ladders in one hand and bucket in the other, whilst BOAB was dangling on belt they would ask me if I'm a window cleaner and I would say either no I'm obviously a painter n decorator or other times I would say, no I'm just a thieve looking for an open window 😂😂😂  they never knew what to say to that one, but their faces were funny as

"No, I'm the world's worst cat burglar" was always my response.
Title: Re: What's the stupidest question you've been asked?
Post by: The Jester of Wibbly on August 23, 2018, 02:42:50 pm
Is that smoke coming from your brush?
Title: Re: What's the stupidest question you've been asked?
Post by: nathankaye on August 23, 2018, 03:31:55 pm
Not a question from customers but more of a silly question /point of view apparently from other shiners

What do you mean, you charge a first clean higher charge!?
 ;D ;D
Title: Re: What's the stupidest question you've been asked?
Post by: John Mart on August 23, 2018, 03:40:45 pm
Not a question from customers but more of a silly question /point of view apparently from other shiners

What do you mean, you charge a first clean higher charge!?
 ;D ;D
Ah well in that case "Can you work in the rain?"
Title: Re: What's the stupidest question you've been asked?
Post by: dazmond on August 23, 2018, 04:40:15 pm
"Would you like me to unlock the side gate?"

-

"Could you give me a quote to clean the conservatory?"
"Do you mean the roof?"
"No the windows"
"I clean those each time I visit!"
"Oh!"
(That one is slightly worrying  ;D)

-

Me cleaning in the street and a walk up comes along...
"How much to clean mine?"
"What kind of property do you have?"
"Exactly the same as this (pointing to the house I am cleaning, 3 bed semi)...how much is this"?
"I'll come over and give you a quote"
When I get there, the property is...a bungalow!

-

"Could you do my neighbours?"
"I told her you'd knock, she's 92, so may take a while to answer the door, I know they haven't been cleaned in 6 years, since her husband died, but I told her the price you charge me and she is happy with that" !!!

-

Phone rings...
"Is that the window cleaner, can you give me a quote?"
Me: "Can I call you back in 10mins, i'm just up a ladder at the moment"
"No problem, I don't want you falling off your ladder!"
(i'm not really up a ladder, but I can't be arsed to walk back to the van to get my pad.)
So I call them back and pop round to give them a quote.
During the conversation, I mention that I use the wfp system, because it's safer and "I don't use ladders anymore!"  ;D

if a potential customer phones you up whilst your working then get them to text you their name and address....saves going to the van for a pen and paper.thats what i do.if their serious they will......
Title: Re: What's the stupidest question you've been asked?
Post by: robbo333 on August 23, 2018, 06:36:02 pm
Nice idea Daz, but I do like to talk to them, before going round to quote, just to get an idea if they are going to be a waste of space, or not.
Title: Re: What's the stupidest question you've been asked?
Post by: Stoots on August 23, 2018, 10:25:43 pm
Nice idea Daz, but I do like to talk to them, before going round to quote, just to get an idea if they are going to be a waste of space, or not.

I always take a description of the property and give them a ballpark figure  over the phone.

Only if we are on the same page price wise would i go round to confirm exact price.



Title: Re: What's the stupidest question you've been asked?
Post by: DM. on August 23, 2018, 10:47:28 pm
"What job do you do over winter?"

from a customer I've cleaned for over 10 years... who always gave me a Christmas box...

Don't know if its a stupid question, or a stupid customer..

Title: Re: What's the stupidest question you've been asked?
Post by: Johnny B on August 23, 2018, 11:06:59 pm
Customer: 'Is it going to rain next week?'

John
Title: Re: What's the stupidest question you've been asked?
Post by: Kev Martin on August 24, 2018, 06:16:11 am
Customer.....I just bought a new Kentucky (LadyBug) bucket off you because it had a wringer and a 12 litre capacity.  I then put exactly 12 Litres of water in but it was filled it to the brim.,  when I put the mop in it the water  went all over the floor. 

“So how does it work?”
Title: Re: What's the stupidest question you've been asked?
Post by: Kev Martin on August 24, 2018, 08:36:28 am
Is the price you have on that Floor Grinder the pre non negotiated price?
Title: Re: What's the stupidest question you've been asked?
Post by: AuRavelling79 on August 24, 2018, 03:02:38 pm
Can you leave it this time?
Title: Re: What's the stupidest question you've been asked?
Post by: tony day on August 26, 2018, 10:07:46 am
I had one approach me and asked if the window cleaning was included with his Council Tax!

At first i though he was pulling my leg, then i realised he was being serious!
Title: Re: What's the stupidest question you've been asked?
Post by: alank on August 26, 2018, 11:18:10 am
Can I pay you next time ;D
Title: Re: What's the stupidest question you've been asked?
Post by: combat1 on August 26, 2018, 08:51:50 pm
‘Does theArmy pay for our windows to be cleaned for free’
Title: Re: What's the stupidest question you've been asked?
Post by: M & C Window Cleaning on August 27, 2018, 11:28:41 am
One that always makes me smile and I’ve had quite a few times over the years. Part statement part question.
When someone opens the door and says, ‘No ones home. Can you call later?”