Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Cookie on August 21, 2018, 05:55:53 pm

Title: Brodex - Raptor Carbon Fibre Poles
Post by: Cookie on August 21, 2018, 05:55:53 pm
Did anyone else receive an e-mail from Brodex this week about their new poles?

https://brodexbms.co.uk/product/raptor-carbon-fibre-poles/

It says POLES WILL BE DISPATCHED IN 3-4 WEEKS DUE TO HIGH DEMAND - just wondering whether this is marketing spin..... Has anyone ordered one?

I've only ever used Gardiner poles.
Title: Re: Brodex - Raptor Carbon Fibre Poles
Post by: The Jester of Wibbly on August 21, 2018, 05:58:38 pm
Maybe a cash flow issue?
Title: Re: Brodex - Raptor Carbon Fibre Poles
Post by: AuRavelling79 on August 21, 2018, 06:05:17 pm
I had an email and just had a brief look at the 25ft carbon fibre one.

It is £30 (ex vat) less than an SLX and lighter according to the spec. tables.

Not as light as an extreme of course.

For me I would want to hear others experiences for a couple of years before I considered one.
Title: Re: Brodex - Raptor Carbon Fibre Poles
Post by: p1w1 on August 21, 2018, 06:09:35 pm
I would never believe what brodex says..even when you order the 25ft version of it if you look lower down in small writing its says 25ft reach so probably not actually a 25ft pole so who knows what the exact size of the pole is.  Why companies still do this is beyond me except probably  to initially make the pole look good against the main competition  that actually give you the exact size of pole and an idea of reach.

As you can see in the above post someone has already fallen for it, but you cant blame Mr Gold he is getting on a bit  ;D
Title: Re: Brodex - Raptor Carbon Fibre Poles
Post by: AuRavelling79 on August 21, 2018, 06:26:15 pm
Just reporting not supporting Peewee!

Note: "according to the tables".

 ;D
Title: Re: Brodex - Raptor Carbon Fibre Poles
Post by: John Mart on August 21, 2018, 06:27:07 pm
Does calling window cleaning products like the Ninja, Gunslinger and Raptor make users feel sexy when they use them?
Title: Re: Brodex - Raptor Carbon Fibre Poles
Post by: Spruce on August 21, 2018, 07:00:42 pm
Maybe a cash flow issue?

Exactly!

They will be using your cash to buy stock and then sell it to you at a profit.

What happens if they go bankrupt with your money and no poles sent out? You get treated like all their creditors and get pennies in the pound when the business is sorted out. Meantime they pop up under a new name and use your cash as operating capital.

Even if it was the best pole in the world, I would never pay cash for one with a lead time of 3 to 4 weeks, especially from Brodex. They've had my business once and tried hard to shaft me. Those were the early days when I didn't know better.

.
Title: Re: Brodex - Raptor Carbon Fibre Poles
Post by: Marc Stock on August 21, 2018, 07:39:00 pm
Maybe a cash flow issue?

Exactly!

They will be using your cash to buy stock and then sell it to you at a profit.

What happens if they go bankrupt with your money and no poles sent out? You get treated like all their creditors and get pennies in the pound when the business is sorted out. Meantime they pop up under a new name and use your cash as operating capital.

Even if it was the best pole in the world, I would never pay cash for one with a lead time of 3 to 4 weeks, especially from Brodex. They've had my business once and tried hard to shaft me. Those were the early days when I didn't know better.

.

Brodex went bankrupt before.

Title: Re: Brodex - Raptor Carbon Fibre Poles
Post by: Shrek on August 21, 2018, 07:41:25 pm
Brodex actually rang me the other day ( I don’t know how or why they had my number)
Asking me if I’m happy with my poles , van system & water purification equipment and is there anything they could offer me.
( I haven’t got a brodex system btw) , I just said thanks but no thanks I’m happy with what Iv got
Title: Re: Brodex - Raptor Carbon Fibre Poles
Post by: Stoots on August 21, 2018, 08:33:01 pm
Brodex have got such an awfull reputation, who is going to buy one of these ?

especially with the new ova8 and phantoms out!

never used brodex, but i wouldnt touch them, heard too many bad reviews.
Title: Re: Brodex - Raptor Carbon Fibre Poles
Post by: The Jester of Wibbly on August 21, 2018, 08:38:55 pm
Brodex actually rang me the other day ( I don’t know how or why they had my number)
Asking me if I’m happy with my poles , van system & water purification equipment and is there anything they could offer me.
( I haven’t got a brodex system btw) , I just said thanks but no thanks I’m happy with what Iv got

Yes that's exactly the problem.. They seem to put all their recourses into sales technics leaving nothing for after sales service after seeing all the comments over the years.

Title: Re: Brodex - Raptor Carbon Fibre Poles
Post by: Spruce on August 21, 2018, 09:46:06 pm
Maybe a cash flow issue?

Exactly!

They will be using your cash to buy stock and then sell it to you at a profit.

What happens if they go bankrupt with your money and no poles sent out? You get treated like all their creditors and get pennies in the pound when the business is sorted out. Meantime they pop up under a new name and use your cash as operating capital.

Even if it was the best pole in the world, I would never pay cash for one with a lead time of 3 to 4 weeks, especially from Brodex. They've had my business once and tried hard to shaft me. Those were the early days when I didn't know better.

.

Brodex went bankrupt before.

Is that a question or a statement? ;D
Title: Re: Brodex - Raptor Carbon Fibre Poles
Post by: John Mart on August 21, 2018, 10:06:11 pm
My understanding is that they have been under new management for a while an worked hard to improve service. I nearly went with them for three van systems but opted for Pure Freedom in the end.
Title: Re: Brodex - Raptor Carbon Fibre Poles
Post by: Dry Clean on August 21, 2018, 10:33:36 pm
My understanding is that they have been under new management for a while an worked hard to improve service. I nearly went with them for three van systems but opted for Pure Freedom in the end.

I suspect its the same squad as they're still up to their old tricks of selling poles on reach length instead of actual length, they are a bunch of idiots who never learn from past mistakes.
Title: Re: Brodex - Raptor Carbon Fibre Poles
Post by: Marc Stock on August 21, 2018, 11:01:00 pm
Brodex unfortunately will never be able to shake off the bad reputation they built up for themselves.

Title: Re: Brodex - Raptor Carbon Fibre Poles
Post by: G Griffin on August 21, 2018, 11:02:55 pm
Brodex unfortunately will never be able to shake off the bad reputation they built up for themselves.
How can you be so sure and why is it unfortunate?
Title: Re: Brodex - Raptor Carbon Fibre Poles
Post by: Cookie on August 21, 2018, 11:07:56 pm
Brodex unfortunately will never be able to shake off the bad reputation they built up for themselves.

If they're under new management & they're trying to improve customer service I don't understand why they don't re-brand & give themselves a new name.

The actual equipment looks quite good on their website - although the Google reviews don't seem to be as good as those of other WFP suppliers. If I was based around Liverpool I might just give them a shot.
Title: Re: Brodex - Raptor Carbon Fibre Poles
Post by: John Mart on August 22, 2018, 06:10:34 am
My understanding is that they have been under new management for a while an worked hard to improve service. I nearly went with them for three van systems but opted for Pure Freedom in the end.

I suspect its the same squad as they're still up to their old tricks of selling poles on reach length instead of actual length, they are a bunch of idiots who never learn from past mistakes.
I looked and the sheet said 5 sections and a closed length of 4.96 feet. It’gonna be 25 foot with a brush on the end I would think.
Title: Re: Brodex - Raptor Carbon Fibre Poles
Post by: Spruce on August 22, 2018, 07:12:39 am
Brodex unfortunately will never be able to shake off the bad reputation they built up for themselves.

If they're under new management & they're trying to improve customer service I don't understand why they don't re-brand & give themselves a new name.

The actual equipment looks quite good on their website - although the Google reviews don't seem to be as good as those of other WFP suppliers. If I was based around Liverpool I might just give them a shot.

Sounds like you could get drawn into their vortex Cookie.  Careful, once you are drawn in its a downward spiral. You aren't an employee of Brodex by any chance are you?  ;D
Title: Re: Brodex - Raptor Carbon Fibre Poles
Post by: The Jester of Wibbly on August 22, 2018, 07:13:34 am
My understanding is that they have been under new management for a while an worked hard to improve service. I nearly went with them for three van systems but opted for Pure Freedom in the end.

I suspect its the same squad as they're still up to their old tricks of selling poles on reach length instead of actual length, they are a bunch of idiots who never learn from past mistakes.
I looked and the sheet said 5 sections and a closed length of 4.96 feet. It’gonna be 25 foot with a brush on the end I would think.

Does the closed length also include brush head?  If so the brush head can't be multipled by 5 only the pole sections minus overlap.   So maybe it's a 25ft reach when held.
Title: Re: Brodex - Raptor Carbon Fibre Poles
Post by: John Mart on August 22, 2018, 07:15:14 am
My understanding is that they have been under new management for a while an worked hard to improve service. I nearly went with them for three van systems but opted for Pure Freedom in the end.

I suspect its the same squad as they're still up to their old tricks of selling poles on reach length instead of actual length, they are a bunch of idiots who never learn from past mistakes.
I looked and the sheet said 5 sections and a closed length of 4.96 feet. It’gonna be 25 foot with a brush on the end I would think.

Does the closed length also include brush head?  If so the brush head can't be multipled by 5 only the pole sections minus overlap.   So maybe it's a 25ft reach when held.
I'd assume it doesn't include the brush head?
Title: Re: Brodex - Raptor Carbon Fibre Poles
Post by: Dry Clean on August 22, 2018, 09:31:14 am
My understanding is that they have been under new management for a while an worked hard to improve service. I nearly went with them for three van systems but opted for Pure Freedom in the end.

I suspect its the same squad as they're still up to their old tricks of selling poles on reach length instead of actual length, they are a bunch of idiots who never learn from past mistakes.
I looked and the sheet said 5 sections and a closed length of 4.96 feet. It’gonna be 25 foot with a brush on the end I would think.

Does the closed length also include brush head?  If so the brush head can't be multipled by 5 only the pole sections minus overlap.   So maybe it's a 25ft reach when held.

Look at the spec sheet, it says reach length, anybody who's ever bought a Brodex pole will have been caught out by this,
the hydra alloy 25ft was actually around 22ft in true length.
Title: Re: Brodex - Raptor Carbon Fibre Poles
Post by: The Jester of Wibbly on August 22, 2018, 09:53:14 am
My understanding is that they have been under new management for a while an worked hard to improve service. I nearly went with them for three van systems but opted for Pure Freedom in the end.

I suspect its the same squad as they're still up to their old tricks of selling poles on reach length instead of actual length, they are a bunch of idiots who never learn from past mistakes.
I looked and the sheet said 5 sections and a closed length of 4.96 feet. It’gonna be 25 foot with a brush on the end I would think.

Does the closed length also include brush head?  If so the brush head can't be multipled by 5 only the pole sections minus overlap.   So maybe it's a 25ft reach when held.

Look at the spec sheet, it says reach length, anybody who's ever bought a Brodex pole will have been caught out by this,
the hydra alloy 25ft was actually around 22ft in true length.

Yep agree.  The closed length probably includes the brush as the closed length is to help determine if the pole will fit in your vehicle without having to remove neck and brush each time
Title: Re: Brodex - Raptor Carbon Fibre Poles
Post by: Cookie on August 22, 2018, 02:17:59 pm
Brodex unfortunately will never be able to shake off the bad reputation they built up for themselves.

If they're under new management & they're trying to improve customer service I don't understand why they don't re-brand & give themselves a new name.

The actual equipment looks quite good on their website - although the Google reviews don't seem to be as good as those of other WFP suppliers. If I was based around Liverpool I might just give them a shot.

Sounds like you could get drawn into their vortex Cookie.  Careful, once you are drawn in its a downward spiral. You aren't an employee of Brodex by any chance are you?  ;D

No connection with Brodex - never bought anything from them. I think I may have called them in 2014 re: a quote for a new system but I went DIY in the end.
Title: Re: Brodex - Raptor Carbon Fibre Poles
Post by: G Griffin on August 22, 2018, 11:44:22 pm
My understanding is that they have been under new management for a while an worked hard to improve service. I nearly went with them for three van systems but opted for Pure Freedom in the end.

I suspect its the same squad as they're still up to their old tricks of selling poles on reach length instead of actual length, they are a bunch of idiots who never learn from past mistakes.
I looked and the sheet said 5 sections and a closed length of 4.96 feet. It’gonna be 25 foot with a brush on the end I would think.

Does the closed length also include brush head?  If so the brush head can't be multipled by 5 only the pole sections minus overlap.   So maybe it's a 25ft reach when held.

Look at the spec sheet, it says reach length, anybody who's ever bought a Brodex pole will have been caught out by this,
the hydra alloy 25ft was actually around 22ft in true length.
They are 25ft but you have to allow for sinking 3ft through concrete flags when holding one.
Title: Re: Brodex - Raptor Carbon Fibre Poles
Post by: dazmond on August 23, 2018, 08:32:06 am
i for one will be sticking with gardiners......they simply make the best poles coupled with excellent customer service...no need to go anywhere else.....
Title: Re: Brodex - Raptor Carbon Fibre Poles
Post by: John Mart on August 23, 2018, 08:39:12 am
i for one will be sticking with gardiners......they simply make the best poles coupled with excellent customer service...no need to go anywhere else.....
I tend to agree. But they still haven’t fixed the clamp gluing issue. The clamps themselves are very good.
Title: Re: Brodex - Raptor Carbon Fibre Poles
Post by: dazmond on August 23, 2018, 08:44:08 am
ive not had a clamp come loose for over 5 years now........theyve defo improved this side of things....
Title: Re: Brodex - Raptor Carbon Fibre Poles
Post by: Soupy on August 23, 2018, 08:49:07 am
i for one will be sticking with gardiners......they simply make the best poles coupled with excellent customer service...no need to go anywhere else.....
I tend to agree. But they still haven’t fixed the clamp gluing issue. The clamps themselves are very good.

Problem solved. Honest.

https://tinyurl.com/y9fdconb
Title: Re: Brodex - Raptor Carbon Fibre Poles
Post by: John Mart on August 23, 2018, 08:56:34 am
i for one will be sticking with gardiners......they simply make the best poles coupled with excellent customer service...no need to go anywhere else.....
I tend to agree. But they still haven’t fixed the clamp gluing issue. The clamps themselves are very good.

Problem solved. Honest.

https://tinyurl.com/y9fdconb
Does it require mixing once squirted?
Title: Re: Brodex - Raptor Carbon Fibre Poles
Post by: Soupy on August 23, 2018, 09:33:10 am
i for one will be sticking with gardiners......they simply make the best poles coupled with excellent customer service...no need to go anywhere else.....
I tend to agree. But they still haven’t fixed the clamp gluing issue. The clamps themselves are very good.

Problem solved. Honest.

https://tinyurl.com/y9fdconb
Does it require mixing once squirted?

That's what she said.

No. It's got a mixing tube that you attach. You're best to do bunch of stuff at the same time because the tubes are a one shot deal.

It glues lots of stuff though. I used it to re-attach a broken wing mirror and it's held for two years+
Title: Re: Brodex - Raptor Carbon Fibre Poles
Post by: Soupy on August 23, 2018, 09:37:28 am
https://tinyurl.com/yamrqhpc