Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: dazmond on July 04, 2018, 03:38:13 pm

Title: REELMASTER first impressions are not very good.............
Post by: dazmond on July 04, 2018, 03:38:13 pm
so first day using it today and on the first job i pulled a bit of hose off the reel and the chain came off! ::)roll >:(

very annoying....i had to take 2 chain guards off to access the chain and finally managed to get it back on the cogs after around 30 mins of messing about.it makes it harder as i have very large hands! >:(

im sorry but the build quality of this reel is nowhere near the quality of my manual cox reel(and that was much cheaper).a few things im not happy about....

1.the chain coming off(obviously)....

2.the side plates dont feel very robust for an expensive reel......

3.the rotary brass joint on the side of the reel looks quality but is not turning smoothly(its almost like the spindle is warped)when reeling in/pulling out.....

4.there is a knocking noise every time the reel turns and i cant see where its coming from.....

so all in all first impressions are not very good.it doesnt seem like itll last 5 mins....
Title: Re: REELMASTER first impressions are not very good.............
Post by: John Mart on July 04, 2018, 03:39:51 pm
so first day using it today and on the first job i pulled a bit of hose off the reel and the chain came off! ::)roll >:(

very annoying....i had to take 2 chain guards off to access the chain and finally managed to get it back on the cogs after around 30 mins of messing about.it makes it harder as i have very large hands! >:(

im sorry but the build quality of this reel is nowhere near the quality of my manual cox reel(and that was much cheaper).a few things im not happy about....

1.the chain coming off(obviously)....

2.the side plates dont feel very robust for an expensive reel......

3.the rotary brass joint on the side of the reel looks quality but is not turning smoothly(its almost like the spindle is warped)when reeling in/pulling out.....

4.there is a knocking noise every time the reel turns and i cant see where its coming from.....

so all in all first impressions are not very good.it doesnt seem like itll last 5 mins....
Have you called Pure Freedom?
Title: Re: REELMASTER first impressions are not very good.............
Post by: dazmond on July 04, 2018, 03:42:53 pm
(http://www.cleanitup.co.uk/smf/1530715336_Screenshot_20180704-152345_Gallery.jpg)

This is what you have to do to access the chain.....
Title: Re: REELMASTER first impressions are not very good.............
Post by: John Mart on July 04, 2018, 04:02:18 pm
When I was there a few weeks ago having systems fitted, I mentioned Cliff Perkins who'd had problems with his first one and they said that if they take a knock in transport the chain mechanism can be a problem because it's quite fine tolerances? Which is why I asked if you'd spoken to them.
Title: Re: REELMASTER first impressions are not very good.............
Post by: dazmond on July 04, 2018, 04:04:57 pm
ive managed to sort the knocking noise out now.i basically took all the hose off the reel and wound it in fast and it seems to have stopped it.the rotary joint seems ok now....i did notice that my cox reel does the same(slightly uneven when turning).......

lets hope it was just first day teething troubles! ;D

im paranoid about the chain coming off again now so im careful when pulling the hose off the reel(no yanking the hose!).......

the button control is great and it reels in nice and effortless.im keeping the speed at 30 at the moment and i dont think ill be going over 60 as  PF dont recommend it.....its plenty fast enough IMO....
Title: Re: REELMASTER first impressions are not very good.............
Post by: dazmond on July 04, 2018, 04:12:55 pm
theres quite a bit of resistance when pulling  the hose off the reel......is this normal?(you can hear the motor turning).on the plus side the reel doesnt keep spinning when you stop pulling....which is great.....

i think maybe its just a case of getting used to using an electric reel having used manual ones since switching to WFP 8 years ago....

its like having a dynamo on your bike when you were a kid........(obviously only 70s and 80s kids will remember them!) ;D
Title: Re: REELMASTER first impressions are not very good.............
Post by: dazmond on July 04, 2018, 04:35:05 pm
has your chain ever come off before?(you guys with the waterworks reels as well?).....
Title: Re: REELMASTER first impressions are not very good.............
Post by: John Mart on July 04, 2018, 04:47:45 pm
has your chain ever come off before?(you guys with the waterworks reels as well?).....
Am I on block or something?
Title: 8weekly = walloper
Post by: Soupy on July 04, 2018, 04:49:50 pm
has your chain ever come off before?(you guys with the waterworks reels as well?).....
Am I on block or something?

Well, you are a walloper, so....
Title: Re: REELMASTER first impressions are not very good.............
Post by: Shrek on July 04, 2018, 04:58:42 pm
Oh dear , not good first impressions  :-\
Title: Re: REELMASTER first impressions are not very good.............
Post by: The Jester of Wibbly on July 04, 2018, 04:59:52 pm
Sound like more hastle than its gain.
Title: Re: REELMASTER first impressions are not very good.............
Post by: Shrek on July 04, 2018, 05:01:21 pm
theres quite a bit of resistance when pulling  the hose off the reel......is this normal?(you can hear the motor turning).on the plus side the reel doesnt keep spinning when you stop pulling....which is great.....

i think maybe its just a case of getting used to using an electric reel having used manual ones since switching to WFP 8 years ago....

its like having a dynamo on your bike when you were a kid........(obviously only 70s and 80s kids will remember them!) ;D

I like the resistance- one thing that used to really pee me off with my manual reel was that it kept spinning after I’d stopped pulling! With this one it’s great.
I never knew that about the speed , was it in the instructions lol mines at 99!
Title: Re: REELMASTER first impressions are not very good.............
Post by: Shrek on July 04, 2018, 05:04:36 pm
Sound like more hastle than its gain.

Just teething problems, daz had problems with his hot water to begin with but now he’s lovin it . There’s definitely some time saved per job , per day
Title: Re: REELMASTER first impressions are not very good.............
Post by: dazmond on July 04, 2018, 05:31:12 pm
Sound like more hastle than its gain.

obviously wasting 30 mins taking chain guards off and refitting chain wasnt ideal.....i think ill just have to be a bit more mindful when pulling the hose off the reel..........but the actual reeling in was great! ;D

teething troubles methinks.....time will tell.......
Title: Re: REELMASTER first impressions are not very good.............
Post by: dazmond on July 04, 2018, 06:07:31 pm
theres quite a bit of resistance when pulling  the hose off the reel......is this normal?(you can hear the motor turning).on the plus side the reel doesnt keep spinning when you stop pulling....which is great.....

i think maybe its just a case of getting used to using an electric reel having used manual ones since switching to WFP 8 years ago....

its like having a dynamo on your bike when you were a kid........(obviously only 70s and 80s kids will remember them!) ;D

I like the resistance- one thing that used to really pee me off with my manual reel was that it kept spinning after I’d stopped pulling! With this one it’s great.
I never knew that about the speed , was it in the instructions lol mines at 99!

yes mate....in the instructions its NOT recommended to run the motor on 99...........60 tops.....
Title: Re: REELMASTER first impressions are not very good.............
Post by: mjm on July 04, 2018, 06:49:53 pm
so on an electric  reel do you stil  have to hold the hose when reeling in or does it evenly  go on the reel
Title: Re: REELMASTER first impressions are not very good.............
Post by: ֍Winp®oClean֍ on July 04, 2018, 07:04:03 pm
Look, it's a Dazmond purchase, it will be justified regardless within a week!! :-) :-)
Title: Re: REELMASTER first impressions are not very good.............
Post by: dazmond on July 04, 2018, 07:08:51 pm
so on an electric  reel do you stil  have to hold the hose when reeling in or does it evenly  go on the reel

YES you need to  hand hold the hose to guide it on the reel(i always have a cloth in mine to clean the hose as i go)while your other hand presses the button....
Title: Re: REELMASTER first impressions are not very good.............
Post by: dazmond on July 04, 2018, 07:09:42 pm
Look, it's a Dazmond purchase, it will be justified regardless within a week!! :-) :-)

NOT IF THE CHAIN KEEPS COMING OFF I WONT!!!! ;D ;D
Title: Re: REELMASTER first impressions are not very good.............
Post by: mjm on July 04, 2018, 07:28:56 pm
thanks i thought you had a remote   must have been something different
Title: Re: REELMASTER first impressions are not very good.............
Post by: Shrek on July 04, 2018, 07:38:04 pm
I bet you pulled it too hard with your big biceps didn’t you lol  ;D
Title: Re: REELMASTER first impressions are not very good.............
Post by: dazmond on July 04, 2018, 07:52:14 pm
I bet you pulled it too hard with your big biceps didn’t you lol  ;D

im VERY heavy handed mate....always have been....ill just have to be more careful...
Title: Re: REELMASTER first impressions are not very good.............
Post by: Stoots on July 04, 2018, 08:32:00 pm
It highly likely if the chain keeps coming off that something has taken a knock or is slightly out of alignment.

when i was making my d.i.y reel i had this problem for ages, chain too long, not enough tension, too much tension, if i had it slightly out it would come off and do my head in all day.

now ive got it sorted it doesnt come off, but even if it does theres no chain guard to mess with and it only cost £50 not £600...

there will be tension as you pull the hose off, thats normal,  as far as im aware all leccy reels do that and all use the same £25 scooter motors.

Title: Re: REELMASTER first impressions are not very good.............
Post by: John Mart on July 04, 2018, 08:37:00 pm
It highly likely if the chain keeps coming off that something has taken a knock or is slightly out of alignment.

when i was making my d.i.y reel i had this problem for ages, chain too long, not enough tension, too much tension, if i had it slightly out it would come off and do my head in all day.

now ive got it sorted it doesnt come off, but even if it does theres no chain guard to mess with and it only cost £50 not £600...

there will be tension as you pull the hose off, thats normal,  as far as im aware all leccy reels do that and all use the same £25 scooter motors.
I said this above but was ignored.  ::)roll

That's exactly what Pure Freedom said to me.
Title: Re: REELMASTER first impressions are not very good.............
Post by: dazmond on July 04, 2018, 08:43:25 pm
It highly likely if the chain keeps coming off that something has taken a knock or is slightly out of alignment.

when i was making my d.i.y reel i had this problem for ages, chain too long, not enough tension, too much tension, if i had it slightly out it would come off and do my head in all day.

now ive got it sorted it doesnt come off, but even if it does theres no chain guard to mess with and it only cost £50 not £600...

there will be tension as you pull the hose off, thats normal,  as far as im aware all leccy reels do that and all use the same £25 scooter motors.

the chain has only come off once so ill see how i go on from here.it is fiddly to get to(even with the 2 chain guards off)but i can manage it.....

i had no idea they all use the same cheap scooter motors...... ::)roll

i wonder what the mark up is then on these reels? ::)roll
Title: Re: REELMASTER first impressions are not very good.............
Post by: P @ F on July 04, 2018, 09:00:39 pm
Around £575 I would say Moneybags   ;D
Title: Re: REELMASTER first impressions are not very good.............
Post by: DeLuce on July 04, 2018, 09:28:40 pm
It highly likely if the chain keeps coming off that something has taken a knock or is slightly out of alignment.

,  as far as im aware all leccy reels do that and all use the same £25 scooter motors.

The Grippa electric reel doesn't work using a chain. It's a geared mechanism. It can also receive software updates to find tune the reel to your requirements.
Also, a nice feature, it unwinds about 1m after you've stopped reeling out which is quite handy, the hose is not under too much tension so it lies on the ground out the back of the van.
Just saying  :D
Title: Re: REELMASTER first impressions are not very good.............
Post by: Stoots on July 04, 2018, 10:49:30 pm
It highly likely if the chain keeps coming off that something has taken a knock or is slightly out of alignment.

,  as far as im aware all leccy reels do that and all use the same £25 scooter motors.

The Grippa electric reel doesn't work using a chain. It's a geared mechanism. It can also receive software updates to find tune the reel to your requirements.
Also, a nice feature, it unwinds about 1m after you've stopped reeling out which is quite handy, the hose is not under too much tension so it lies on the ground out the back of the van.
Just saying  :D

Should have bought  a grippa by the sounds of it Daz...

well you will buy cheap stuff   :D
Title: Re: REELMASTER first impressions are not very good.............
Post by: Jonny 87 on July 04, 2018, 11:48:42 pm
No issues at all with my two waterworks reelskn about a year.

Keep an eye on it daz as everyone I’ve know who has the pure freedom reel love it. Could be that yours has had a knock if the chain comes off again.
Title: Re: REELMASTER first impressions are not very good.............
Post by: dazmond on July 05, 2018, 07:10:46 am
No issues at all with my two waterworks reelskn about a year.

Keep an eye on it daz as everyone I’ve know who has the pure freedom reel love it. Could be that yours has had a knock if the chain comes off again.

so you ve never had the chain come off your waterworks reels?
Title: Re: REELMASTER first impressions are not very good.............
Post by: lozsing on July 05, 2018, 07:18:42 am
My reel master never missed a beat ,I did go and collect though so no delivery issues
Title: Re: REELMASTER first impressions are not very good.............
Post by: Jonny 87 on July 05, 2018, 07:58:31 am
No issues at all with my two waterworks reelskn about a year.

Keep an eye on it daz as everyone I’ve know who has the pure freedom reel love it. Could be that yours has had a knock if the chain comes off again.

so you ve never had the chain come off your waterworks reels?

Not once daz.

From what I’ve seen the pure freedom ones are heavier duty, so you may have a duffer.
Title: Re: REELMASTER first impressions are not very good.............
Post by: dazmond on July 05, 2018, 03:55:46 pm
i think mine just might have took a knock when in transit as its working fine now! :)

reeled in 5 times today and ive got to admit it was a joy...... 8)

spoke to Andy at pure freedom too and he said its very unusual for the chain to come off in normal use.....

so fingers crossed everything is fine now...... ;)
Title: Re: REELMASTER first impressions are not very good.............
Post by: dazmond on July 05, 2018, 04:23:45 pm
It highly likely if the chain keeps coming off that something has taken a knock or is slightly out of alignment.

when i was making my d.i.y reel i had this problem for ages, chain too long, not enough tension, too much tension, if i had it slightly out it would come off and do my head in all day.

now ive got it sorted it doesnt come off, but even if it does theres no chain guard to mess with and it only cost £50 not £600...

there will be tension as you pull the hose off, thats normal,  as far as im aware all leccy reels do that and all use the same £25 scooter motors.

i asked Andy at pure freedom today about the motors.THEY ARE NOT CHEAP SCOOTER MOTORS on the reelmaster!they make them themselves "in house" in the engineering department...
Title: Re: REELMASTER first impressions are not very good.............
Post by: Stoots on July 05, 2018, 05:49:43 pm
It highly likely if the chain keeps coming off that something has taken a knock or is slightly out of alignment.

when i was making my d.i.y reel i had this problem for ages, chain too long, not enough tension, too much tension, if i had it slightly out it would come off and do my head in all day.

now ive got it sorted it doesnt come off, but even if it does theres no chain guard to mess with and it only cost £50 not £600...

there will be tension as you pull the hose off, thats normal,  as far as im aware all leccy reels do that and all use the same £25 scooter motors.

i asked Andy at pure freedom today about the motors.THEY ARE NOT CHEAP SCOOTER MOTORS on the reelmaster!they make them themselves "in house" in the engineering department...

so they say...

i dont know mate ive never seen one, they are on the power up HD though
Title: Re: REELMASTER first impressions are not very good.............
Post by: Slacky on July 05, 2018, 06:43:20 pm
No issues at all with my two waterworks reelskn about a year.

Keep an eye on it daz as everyone I’ve know who has the pure freedom reel love it. Could be that yours has had a knock if the chain comes off again.

so you ve never had the chain come off your waterworks reels?
Mine hasn't
Title: Re: REELMASTER first impressions are not very good.............
Post by: Lee GLS on July 06, 2018, 11:29:22 am
Wow Daz. I don’t come on here very often, but you’ve always said you don’t need an electric reel because of how big and muscular you are and how easy it is  ;D

if you buy a decent reel in the first place(i use a cox reel) and have it fixed in the van then theres no need for an electric reel as reeling in manually is a breeze.....

Then this on 14th June

if i start having problems then ill get an electric reel but no sign yet... 8)

And now July you have bought one. What happens in those to weeks to you that made you need and pointless electric reel  8) ;D

Title: Re: REELMASTER first impressions are not very good.............
Post by: dazmond on July 06, 2018, 02:52:46 pm
Wow Daz. I don’t come on here very often, but you’ve always said you don’t need an electric reel because of how big and muscular you are and how easy it is  ;D

if you buy a decent reel in the first place(i use a cox reel) and have it fixed in the van then theres no need for an electric reel as reeling in manually is a breeze.....

Then this on 14th June

if i start having problems then ill get an electric reel but no sign yet... 8)

And now July you have bought one. What happens in those to weeks to you that made you need and pointless electric reel  8) ;D

who cares? ive got one now.....and it is easier than a manual reel..... :D :D :D
Title: Re: REELMASTER first impressions are not very good.............
Post by: koopmaster on July 09, 2018, 12:52:12 pm
phew spent £80 in my diy job... works like a charm