Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Shrek on April 03, 2018, 06:08:47 pm
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Rang a custurd who from the beginning said I need to ring her the day before as she locks her gate but she can’t leave it open because the farm next door has cows and they might escape 🤦♂️
Anyway , the past few times I ring her she’s been quite funny asking what time I’m going to get there as she’s going out at 10am and not returning til the afternoon so I either get there before 10am or after 2pm.
... as we all know these jobs don’t work out long term.... I rang today wondering whether she’ll be in, left a voicemail.
Half hour later she rings back and says she’s out from 9:30am and not back till 2pm and I thought I can’t be arsed with this anymore.
So I said sorry but this doesn’t work for me , you will have to find someone else to do your windows from now on. She went quiet and then said fine you won’t be getting much more business (whatever that means ??? ) .
They are a retired couple but it just makes it so difficult when you’ve got people like that on the books. I feel so relieved now that I never have to go back there again ;D
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these types think you must be twidling your thumbs all month and that they are the only customer. we all get them . pointless persuing it as it will never be long term!
well done for dumping .
now you can replace with 2 more ;D
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Rang a custurd who from the beginning said I need to ring her the day before as she locks her gate but she can’t leave it open because the farm next door has cows and they might escape 🤦♂️
Anyway , the past few times I ring her she’s been quite funny asking what time I’m going to get there as she’s going out at 10am and not returning til the afternoon so I either get there before 10am or after 2pm.
... as we all know these jobs don’t work out long term.... I rang today wondering whether she’ll be in, left a voicemail.
Half hour later she rings back and says she’s out from 9:30am and not back till 2pm and I thought I can’t be arsed with this anymore.
So I said sorry but this doesn’t work for me , you will have to find someone else to do your windows from now on. She went quiet and then said fine you won’t be getting much more business (whatever that means ??? ) .
They are a retired couple but it just makes it so difficult when you’ve got people like that on the books. I feel so relieved now that I never have to go back there again ;D
These days,I don't even get as far as the first clean with such a job. If they get me on a walk-up and say it, I might offer a one-off if it's done there and then and I have the time, but I will charge a higher rate. The only other option is if they supply me with a gate/padlock key or code number - whichever is appropriate.
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Drives me nuts this .
I feel your pain, ive just text a load for tomorrow, 2 of them text back "what time please"
how do i fecking know!! whenever i get there ffs >:(
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I dropped one like a hot bag of chips this morning.
She lives across the road from some other customers, I first cleaned her last month and she said she was really happy when I called the day after.
I rang this morning and at first it was "we have a hospital appointment-can you come next week?"
I said no, I can still clean if your not home. Then she started on about the weather, so I offered her 8 weekly and she said ok.
I put 30% on the price and she carried on about the weather, whilst she banging on I was drawing a line through her address.
I wouldnt mind but I really push my point accross now with all new customers about weather working etc, it must have gone in one ear and out the other.
I told my wife while we were cleaning accross the road " if anyone from over the road comes out- we're busy"
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I dropped one like a hot bag of chips this morning.
She lives across the road from some other customers, I first cleaned her last month and she said she was really happy when I called the day after.
I rang this morning and at first it was "we have a hospital appointment-can you come next week?"
I said no, I can still clean if your not home. Then she started on about the weather, so I offered her 8 weekly and she said ok.
I put 30% on the price and she carried on about the weather, whilst she banging on I was drawing a line through her address.
I wouldnt mind but I really push my point accross now with all new customers about weather working etc, it must have gone in one ear and out the other.
I told my wife while we were cleaning accross the road " if anyone from over the road comes out- we're busy"
You should never drop a bag of chips!!!!! :o :o :o
(Unless they have mayo on them...)
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Those that ask for a time get the same as delivery drivers with parcels reply, am or pm, that's close enough, can't be messing around with hourly times, if they don't like it, leave me a key or forget it, too much hassle in the long run
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I dropped one like a hot bag of chips this morning.
She lives across the road from some other customers, I first cleaned her last month and she said she was really happy when I called the day after.
I rang this morning and at first it was "we have a hospital appointment-can you come next week?"
I said no, I can still clean if your not home. Then she started on about the weather, so I offered her 8 weekly and she said ok.
I put 30% on the price and she carried on about the weather, whilst she banging on I was drawing a line through her address.
I wouldnt mind but I really push my point accross now with all new customers about weather working etc, it must have gone in one ear and out the other.
I told my wife while we were cleaning accross the road " if anyone from over the road comes out- we're busy"
You should never drop a bag of chips!!!!! :o :o :o
(Unless they have mayo on them...)
A bag of chips with mayo on would be drop kicked, minging!
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I don’t mind if it’s 1st one of the day but anything can happen after that , last month she said the nurse is coming at 11:30am so I need to come before she got there 🙄
On the phone she just said that 2 days after I cleaned them , the gutters started leaking so I must’ve broke it ... wtf ...
I said I didn’t clean or touch your gutters , I cleaned your windows- she was like oh ok.
Time b4 that she said will you start cleaning my garage door too and add it on , I said yeah it’ll be a couple of quid. Spent 10 mins cleaning that dirty garage door thinking it’ll be easy next time. Knocked on the door, told her it’s another £2 , she said oh il leave then , i don’t want to pay another £2 ....
Me....🤦♂️😫😩🤯🤬
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I personally don't do any like this anymore just let someone else have the ballache move onto the next job clean get paid and leave the hassle to anyone that wants it ;D
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Ive only one customet on the books who i give heads up to that im coming so they can pick a day n time.
Well I tell them that im in the area and will be two days there, which is best for them. They are an old couple who ive known for ages and I also clean the inside windows for them. By time i hve finished outside windows there is a coffee n sandwich or tea n scone depending what time I get there.
For anybody else who ask what day or time I simply tell them I come round every 4 weeks but that can be on any day and time. If acess is a problem I will text the night before to give heads up. If the gate is still locked then I charge 75%.
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I even said il just do the front and side if your not in then , she said no I like it when you do the whole house . That’s when I made my mind up , I’m never gonna please her!
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"never gonna please her again"
Is this a window cleaners confession?
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"never gonna please her again"
Is this a window cleaners confession?
Oh dear ;D
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Just had another one - first clean - "do you know what time so i can be in to pay you"
already told her we take online payments if no on is in
I hate being held to a time, i hate being held to a day, infact i dont like texting ahead at all really as it does my head in when you can get there then have to re text them all.
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We don’t take on any jobs with locked gates unless the customer gives us a key or the code to get in , we don’t txt either but phone Commercial jobs over £120 , I I think there are going to be access issues we don’t evan do an initial clean I have a good look when quoting and ask about any concerns I have evan if there is a sniff of problems I walk away , having done jobs like this in the past you only end up doing fronts etc for half the job price or Evan less it’s not worth the hassle,
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I clean every 8 weeks.
I text or call every customer the night before, for access and out of politeness, all part of the service; in general it works fine and I'm happy with it.
About a year ago the leafleting company I used, mucked up, and delivered 2,000 leaflets in the wrong area (the wrong side of a dual carriageway). However, the local window cleaner had retired and I picked up about 20 new customers, on an ex-council estate (none with side access). I live on an ex-council estate so i'm fine with that. Over the year, without fail, every single house has mucked me about. What time are you coming, can you do tomorrow, the wife isn't in...blah blah blah.
I've dumped the whole lot.
Last week was the final straw, I sent about 5 texts, back and forth to a customer (who I quite liked and I was trying to help him out) but we couldn't agree on a time to clean his property. Enough is enough!!
I was really p***ed off, and you know who at?
ME!
I knew I shouldn't have taken these jobs on but I did. I am the tw4t.
Thank god for all the good customers I've got. ::)roll
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I said it once before.
I say it again.
I will be shot down.
I PUT THE NEXT CLEAN DATE ON THIER BILL.
And clean on that day.
I have a locked gate policy. If its locked on thr agreed day, tough. Full payment still due. We clean what we can and move on.
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I said it once before.
I say it again.
I will be shot down.
I PUT THE NEXT CLEAN DATE ON THIER BILL.
And clean on that day.
I have a locked gate policy. If its locked on thr agreed day, tough. Full payment still due. We clean what we can and move on.
Wait until you’re really busy and get behind.
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I said it once before.
I say it again.
I will be shot down.
I PUT THE NEXT CLEAN DATE ON THIER BILL.
And clean on that day.
I have a locked gate policy. If its locked on thr agreed day, tough. Full payment still due. We clean what we can and move on.
Wait until you’re really busy and get behind.
Very true.
This only works if you have plemty spare time and or employees. Even then..... it’s no guarantee.
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I said it once before.
I say it again.
I will be shot down.
I PUT THE NEXT CLEAN DATE ON THIER BILL.
And clean on that day.
I have a locked gate policy. If its locked on thr agreed day, tough. Full payment still due. We clean what we can and move on.
So what happens if there is torrential rain, high winds, heavy snow, your van breaks down, illness etc?
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I said it once before.
I say it again.
I will be shot down.
I PUT THE NEXT CLEAN DATE ON THIER BILL.
And clean on that day.
I have a locked gate policy. If its locked on thr agreed day, tough. Full payment still due. We clean what we can and move on.
NOOOOOOOOO......!!!!(unless you want to create more hassle for yourself) ;D ;D
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on topic i rarely get any problems with customers as the "only clean when im in" brigade have been weeded out..most work is "turn up and clean" and the ones i do text the night before are not messers....
today im on estate work and i only had one customer to text last night out of 25 jobs....
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I said it once before.
I say it again.
I will be shot down.
I PUT THE NEXT CLEAN DATE ON THIER BILL.
And clean on that day.
I have a locked gate policy. If its locked on thr agreed day, tough. Full payment still due. We clean what we can and move on.
Ticking time bomb. This approach isn't scalable in my opinion.
Eventually there will be a problem, when that happens they'll think you've let them down. All of them.
I.e a massive freeze, throwing all your rounds back a week or more, I wouldn't fancy trying to contact 1000s of customers trying to tell them we won't be round on the date I said we would.
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I'll commit to night before txt, as I can pretty sure what the weather is going to be like tomorrow!
But I wouldn't want to commit to a date a month ahead, owt could happen over a month.
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You lot make me laugh. ;D
I have been working this way for a long time and i tell you this. It works.
The comments about snow and bad weather, well of course if there is snow and bad weather the customer isnt stupid they dont hold me to account because i cancelled the agreed date.
We had that snow recently, no problems. Sent a group text out to those for the 3 days i was affected; that the clean had been rescheduled and gave a new date to all of them. Took 10 mins to text 60 odd customers easy peasy.
Now if there is a big freeze apocalypse, so what it makes no difference. I suffer just like you do, just because there are next dates on bills its irrelevant. I will if necessary just resume as and when things improve like you all.
Everyone knows in this game you allow contingency days. Just because i give the next date it doesnt mean all of a sudden i have no contingency plan.
IMO this is the only way to scale up a good profitable window cleaning business. I will eventually have employees, working 9 till 5. They will be provided with waterproofs and the correct clothing to cope with all weathers.
My schedual is set on 4 working weeks a month. So on many of the months there are always spare days when there is a part of a 5th week in the month.
Every single one of my customers think that the next clean date idea on thier bill is simply awesome. It sets me apart from the competition, the customers apprecate it more, its more organised, and it runs like a business and i get alot of respect for it.
Basicly you all are just wanting to work when you want. If you feel like it today or not. And thats ok, but for me i am building a business that is organised and efficient.
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We had that snow recently, no problems. Sent a group text out to those for the 3 days i was affected; that the clean had been rescheduled and gave a new date to all of them. Took 10 mins to text 60 odd customers easy peasy.
60, fine. How about 4000?? How fine do you think that would be?
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Basicly you all are just wanting to work when you want.
Absolutely not. We work every day.
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Every single one of my customers think that the next clean date idea on thier bill is simply awesome.
I'm sure they do. Not so much when it eventually goes tits up.
I aim for the same date every month, my customers are happy with that and aren't expecting me.
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Put the next clean on there bill lol you can keep saying it m8,that will never work when your rammed with the thing called work pal. If I did that I would give myself so many headaches it’s unreal,I text customers if I need to over £100 + all the others I do as and when I can get there sometimes I’m a month 6 weeks late at least.
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Everyone knows in this game you allow contingency days. Just because i give the next date it doesnt mean all of a sudden i have no contingency plan.
IMO this is the only way to scale up a good profitable window cleaning business. I will eventually have employees, working 9 till 5. They will be provided with waterproofs and the correct clothing to cope with all weathers.
My schedual is set on 4 working weeks a month. So on many of the months there are always spare days when there is a part of a 5th week in the month.
Yeah, you're gonna need to fill those gaps when you've VAT bills, PAYE and wages to pay.
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I think k the way you do it works well for you as a sole trader Marc or even a couple of employees.
But like others have said so you think it works on a big scale?
I can't see it.
What if you have 10 vans let's say 300 customers due on one day, you have to re contact them all if it's torrential rain
Even worse what if you lose a half day, so 150 customers cleaned, 150 you have to re schedule which would throw the entire thing out as you would be going back and forth with to areas. I reckon it would be a never ending cycle of chasing your tail.
I don't think it scales either, but if you do fair enough.
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Ok all good points. But again i am going to buck against the general opinions here.
If you have 4000 customers to contact, you can use software to send out texts. A database will handle that no worries, i doubt very much your sitting there with your mobile phone doing it.
Say i have 10 vans, and 300 custies due on one day. And its 'torrential rain' for half a day and i am 150 customers behind.
It's of no consequence if they have a next clean date on thier bill or not is it. Thats just the way it is. What you do.is you take those vans that owe the 150 cleans, and rebook them as a block on your contingency days.
Like i said a database with texting facilities can easiley handle rescheduled days.
Anyway..You do your thing. Ill do mine and lets see.
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I said it once before.
I say it again.
I will be shot down.
I PUT THE NEXT CLEAN DATE ON THIER BILL.
And clean on that day.
I have a locked gate policy. If its locked on thr agreed day, tough. Full payment still due. We clean what we can and move on.
I won’t shoot you down mark I have worked love or this since day one - all goes like clockwork - THE biggest complaint I hear from new customers about their old windy is being reliable not down to the hour or even day but week!
Customers love to know their next clean date and all the lads work each round the same way so their times during the day work out similar - yes sometimes rain stops play but from the outset custy’s are informed that we wil be up to date no later than 3 days of the due date
THIS IS after all a SERVICE industry
Darran
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Every single one of my customers think that the next clean date idea on thier bill is simply awesome.
I aim for the same date every month, my customers are happy with that and aren't expecting me.
So in effect you are already doing it then arnt you? I just tell then what yhe expected date is.
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I said it once before.
I say it again.
I will be shot down.
I PUT THE NEXT CLEAN DATE ON THIER BILL.
And clean on that day.
I have a locked gate policy. If its locked on thr agreed day, tough. Full payment still due. We clean what we can and move on.
I won’t shoot you down mark I have worked love or this since day one - all goes like clockwork - THE biggest complaint I hear from new customers about their old windy is being reliable not down to the hour or even day but week!
Customers love to know their next clean date and all the lads work each round the same way so their times during the day work out similar - yes sometimes rain stops play but from the outset custy’s are informed that we wil be up to date no later than 3 days of the due date
THIS IS after all a SERVICE industry
Darran
OMG IS THIS SOMEONE WHO MIGHT ACTUALLY SEE WHAT I AM TALKING ABOUT?
I THANK YOU SIR! ;D ;D
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Every single one of my customers think that the next clean date idea on thier bill is simply awesome.
I aim for the same date every month, my customers are happy with that and aren't expecting me.
So in effect you are already doing it then arnt you? I just tell then what yhe expected date is.
No. There is no need for me to contact them because they're not expecting me.
The issue isn't sending out of the messages, I could do all 4000 in seconds. It's the repercussions.
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Dont worry mark - you won’t change their minds !
Let’s face it some of them say it’s impossible to employ so setting a schedule of works is well out of their comfort zone.
I’m well behind soupy on windy customers @ 1500 but not encountered a problem yet
Darran
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Why would you need to send out 4K ?
Darran
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Why would you need to send out 4K ?
Darran
I'd have had to in March, a week of snow threw us back a week, we were a week late until the last couple of days in March.
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Im against some of the points you mentioned Marc.
Im sorry but my customers dont need an exact date on their bill to think my service is "awesome" or to know when to expect me.
My service is efficient and effective but best of all its so simple. They simply know I call every four weeks to the week but not the day. So my customers today know to expect me now in four weeks time, but that could be on the Monday or the Wednesday. The ones who ask or the ones who need to know due to their gate being left open will know precisely when due to a text the night before. They also know if the gate is shut they still get charged.
So simple and not the attitude that i work if i feel like it or not
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Did you shunt your whole schedule a week like you would ( I assume ) you do over Xmas/ new year ?
I still don’t see repercussions in informing customers I would have thought they would be grateful for the update and know the guys are safe
Darran
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Did you shunt your whole schedule a week like you would ( I assume ) you do over Xmas/ new year ?
I don't shunt. I start at the first house at the start of the month and try to get to the last house by the end of the month. No shunting, no informing, no updating.
Simple.
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Every single one of my customers think that the next clean date idea on thier bill is simply awesome.
I aim for the same date every month, my customers are happy with that and aren't expecting me.
So in effect you are already doing it then arnt you? I just tell then what yhe expected date is.
No. There is no need for me to contact them because they're not expecting me.
The issue isn't sending out of the messages, I could do all 4000 in seconds. It's the repercussions.
So basicly you operate your business on implied consent, as most of you do.
Implied consent is an assumption of permission to do something that is inferred from an individual's actions rather than explicitly provided.
Whereas myself & odbodd operate on express consent.
The differences are with the 1st you are assuming that they will pay you for work you completed on an implied basis that you have cleaned the windows before.
Where i have a contract with my customers with explicit consent to provide the service as with oddbod on a particular day.
Therefore those of you who work on the basis of implied consent, cannnot and should not complain if your customer turns round to you and says...not today thanks, becouse they have the right to remove implied consent at that point.
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So basicly you operate your business on implied consent, as most of you do.
Absolutely not. We price according to frequency so when a customer agrees their price they've agreed how often they want them done. Consent is definitively expressed.
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Sorry soupy. You do. By legal definition as you do not arrange to set a date.
There isnt anything wrong with that by the way. Its just interesting.
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That’s getting heavy!
Mind you as and when some one wants to move date/miss a clean they ring up and let us know well before hand
Darran
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I have been working this way for a long time and i tell you this. It works.
How does it benefit you?
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Nathan you are limiting yourself to what you can earn doing monthly only,people won’t want to be paying a lot of money for Windows every month. I do jobs that are a lot of money for Windows but they’ll pay it because I’m not on there doorstep every month of the year,I can still fly through the job it doesn’t bother them how long I’m there as they know they won’t see me for 8-12 weeks. A month flys by if they are cheap jobs that’s fine but bigger domestic jobs are happy but they don’t want it or need it doing every month mate.
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IMO these days monthly ain’t the way to go you give yourself more time to catch up with work,I have a few that are monthly they come round before I know it. I couldn’t imagine having it all on a monthly basis I’d feel rushed all the time it would take the pleasure out of the job I like knowing I can pretty much do what I like from day to day.
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IMO these days monthly ain’t the way to go you give yourself more time to catch up with work,I have a few that are monthly they come round before I know it. I couldn’t imagine having it all on a monthly basis I’d feel rushed all the time it would take the pleasure out of the job I like knowing I can pretty much do what I like from day to day.
I think that’s where I F’d up at the start , only offering monthly cleans. It’s only during the past couple of years that Iv realised I can charge a hell of a lot more for longer frequencies
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Sorry soupy. You do. By legal definition as you do not arrange to set a date.
There isnt anything wrong with that by the way. Its just interesting.
Interesting, but utterly irrelevant and I suspect also nonsense.
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I have enough hassle with 6-8 weeklys coming round quickly there’s not enough hours in the week,a month or 4-5 weeks is either a lot of very small jobs or very few large jobs in my experience. Most people I know who do monthly work are doing estate work joined in with small commercial work. Bad weather or time off you are chasing your tail forever.
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Does mark only offer 4 wky ?
4,8,12,16 is always acceptable as long as it slots into the basic 4 wky division
Interesting how the thread morphs into a completely different subject
Darran
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Does mark only offer 4 wky ?
4,8,12,16 is always acceptable as long as it slots into the basic 4 wky division
Interesting how the thread morphs into a completely different subject
Darran
Most of my customers are Bimonthly. I literally have 3 individual monthly customers.
I Also have quarterly customers which i do every Friday. And every friday throughout the year is booked with quarterly cleans. These are by far the most profitable.
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It's good we all have different ideas on frequency and round organisation.
None of them are wrong by the way, we all probably find a way that suits.
I tell all mine it's 4/5 weekly or 8/9 weekly.
If we are on schedule we will be round every 4 weeks, if we are not it'll be 5 weeks.
Takes the pressure off and gives me some slipping room.
I'd hate to have booked in say weds to Fridays work, get to Tuesday and weather means I have to re arrange the lot.
I like the fact that if I dont want to work tomorrow I do t have to do anything I just pick up where I left off the next day.
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You lot make me laugh. ;D
I have been working this way for a long time and i tell you this. It works.
The comments about snow and bad weather, well of course if there is snow and bad weather the customer isnt stupid they dont hold me to account because i cancelled the agreed date.
We had that snow recently, no problems. Sent a group text out to those for the 3 days i was affected; that the clean had been rescheduled and gave a new date to all of them. Took 10 mins to text 60 odd customers easy peasy.
Now if there is a big freeze apocalypse, so what it makes no difference. I suffer just like you do, just because there are next dates on bills its irrelevant. I will if necessary just resume as and when things improve like you all.
Everyone knows in this game you allow contingency days. Just because i give the next date it doesnt mean all of a sudden i have no contingency plan.
IMO this is the only way to scale up a good profitable window cleaning business. I will eventually have employees, working 9 till 5. They will be provided with waterproofs and the correct clothing to cope with all weathers.
My schedual is set on 4 working weeks a month. So on many of the months there are always spare days when there is a part of a 5th week in the month.
Every single one of my customers think that the next clean date idea on thier bill is simply awesome. It sets me apart from the competition, the customers apprecate it more, its more organised, and it runs like a business and i get alot of respect for it.
Basicly you all are just wanting to work when you want. If you feel like it today or not. And thats ok, but for me i am building a business that is organised and efficient.
The best thing about how your company works is the the fact that "It works for you". Not everyone is gonna agree - as you noted early on in this post - but if it works fair play to you!
I offer 2 monthly only, not 2,4,6 or 8 weekly just 2 monthly only - take it or leave it - there are plenty of other windies around here who offer a different frequency. (side pocket of my van is full of other window cleaners cards to give out).
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Rang a custurd who from the beginning said I need to ring her the day before as she locks her gate but she can’t leave it open because the farm next door has cows and they might escape 🤦♂️
Anyway , the past few times I ring her she’s been quite funny asking what time I’m going to get there as she’s going out at 10am and not returning til the afternoon so I either get there before 10am or after 2pm.
... as we all know these jobs don’t work out long term.... I rang today wondering whether she’ll be in, left a voicemail.
Half hour later she rings back and says she’s out from 9:30am and not back till 2pm and I thought I can’t be arsed with this anymore.
So I said sorry but this doesn’t work for me , you will have to find someone else to do your windows from now on. She went quiet and then said fine you won’t be getting much more business (whatever that means ??? ) .
They are a retired couple but it just makes it so difficult when you’ve got people like that on the books. I feel so relieved now that I never have to go back there again ;D
I feel better FOR YOU Shrek
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never in a million years would i give a "next clean date"......... ::)roll
...it offers no benefit whatsoever to the window cleaner...just more faffing and texting and unnecessary contact with customers.....
It basically kills 2 of the best things about being self employed...........flexibility and freedom to have a day off when you want......rescheduling due to a number of things(it could be a last min weekend away with the missus,van booked in for a service/MOT,sickness/bad weather,etc,etc).....sometimes i shift work around to have a friday or monday off.depends......other times i load a day with more work to finish early the next day due to a gig/meal out with friends/family or a number of other things....
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I clean every 8 weeks.
I text or call every customer the night before, for access and out of politeness, all part of the service; in general it works fine and I'm happy with it.
About a year ago the leafleting company I used, mucked up, and delivered 2,000 leaflets in the wrong area (the wrong side of a dual carriageway). However, the local window cleaner had retired and I picked up about 20 new customers, on an ex-council estate (none with side access). I live on an ex-council estate so i'm fine with that. Over the year, without fail, every single house has mucked me about. What time are you coming, can you do tomorrow, the wife isn't in...blah blah blah.
I've dumped the whole lot.
Last week was the final straw, I sent about 5 texts, back and forth to a customer (who I quite liked and I was trying to help him out) but we couldn't agree on a time to clean his property. Enough is enough!!
I was really p***ed off, and you know who at?
ME!
I knew I shouldn't have taken these jobs on but I did. I am the tw4t.
Thank god for all the good customers I've got. ::)roll
We've all done it - that gut feeling that niggles away. One day, I will learn to trust it better.
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I feel so relieved now that I never have to go back there again ;D
Someone years ago said on here that any job you dread going to shouldn't be a customer. Can't remember who it was but it always stuck in my mind.
Vin
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I feel so relieved now that I never have to go back there again ;D
Someone years ago said on here that any job you dread going to shouldn't be a customer. Can't remember who it was but it always stuck in my mind.
Vin
That’s a very good point vin , choose the jobs carefully instead of taking on every job going
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i had 1 last week, i want you to clean the bottoms and wipe them dry, 1 minute to think about it, you will have to get someone else, drove off , i dont need it . years ago i would have obliged her but not now. I have enough happy customers on my rounds now to worry about one
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i had 1 last week, i want you to clean the bottoms and wipe them dry, 1 minute to think about it, you will have to get someone else, drove off , i dont need it . years ago i would have obliged her but not now. I have enough happy customers on my rounds now to worry about one
You just drove off? Pmsl 😆
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never in a million years would i give a "next clean date"......... ::)roll
...it offers no benefit whatsoever to the window cleaner...just more faffing and texting and unnecessary contact with customers.....
It basically kills 2 of the best things about being self employed...........flexibility and freedom to have a day off when you want......rescheduling due to a number of things(it could be a last min weekend away with the missus,van booked in for a service/MOT,sickness/bad weather,etc,etc).....sometimes i shift work around to have a friday or monday off.depends......other times i load a day with more work to finish early the next day due to a gig/meal out with friends/family or a number of other things....
Ahh yes Dazmond i agree. But i am not aiming to be self employed, im setting up things so they work as a company, eventually i won't be window cleaning, il have staff doing it.
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the word missing here is versatile. how about a mixed bag .
the thing we all strive for is payment. payment quickly and no hastle!
some of my best custies I txt the night before . they leave payment!
some of my best custies get a windows cleaned note and pay online
some of my best custies ... live local , I collect and they pay cash
my best custies are always in and pay for each other.
I dont really mind ! all i want is good custies that pay! as long as it works and i dont have to faff about with nonsense!
my terms are no nonsense ! as long as each method is no nonsense im a happy chappie
each method of all of you works . but its a mixed bag
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never in a million years would i give a "next clean date"......... ::)roll
...it offers no benefit whatsoever to the window cleaner...just more faffing and texting and unnecessary contact with customers.....
It basically kills 2 of the best things about being self employed...........flexibility and freedom to have a day off when you want......rescheduling due to a number of things(it could be a last min weekend away with the missus,van booked in for a service/MOT,sickness/bad weather,etc,etc).....sometimes i shift work around to have a friday or monday off.depends......other times i load a day with more work to finish early the next day due to a gig/meal out with friends/family or a number of other things....
Ahh yes Dazmond i agree. But i am not aiming to be self employed, im setting up things so they work as a company, eventually i won't be window cleaning, il have staff doing it.
fair play i hope it works out for you MARC......just dont take any advice off richy wilts if he ever comes back to CIU!! ;D ;D
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Nathan you are limiting yourself to what you can earn doing monthly only,people won’t want to be paying a lot of money for Windows every month. I do jobs that are a lot of money for Windows but they’ll pay it because I’m not on there doorstep every month of the year,I can still fly through the job it doesn’t bother them how long I’m there as they know they won’t see me for 8-12 weeks. A month flys by if they are cheap jobs that’s fine but bigger domestic jobs are happy but they don’t want it or need it doing every month mate.
Four weekly has been my thing for 15yrs or so and I dont have a problem doing so. I understand where your coming from though and some of my customers are begining to realise their paying for virtually clean windows to be maintained. But as n when they question it I give them the option to go 8 wkly instead at an higher cost.
What cost do you start offering 8wkly?
I have customers paying £20 / £25 every month and have done so for nearly 2yrs now.
I have a handful at £30 /£35 which are 8 weekly along with a couple of £50 houses.
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Time for another video I think Nathan! ;D
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Time for another video I think Nathan! ;D
Subscribe to the channel mate and get all the latest vids
😂
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Nathan if you do the truffle shuffle on cam goonie style ill watch all your videos.
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Nathan if you do the truffle shuffle on cam goonie style ill watch all your videos.
He does look a bit like chunk ;D
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Hey you guys...thats not a nice thing to say about Nathan ;D
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Nathan you are limiting yourself to what you can earn doing monthly only,people won’t want to be paying a lot of money for Windows every month. I do jobs that are a lot of money for Windows but they’ll pay it because I’m not on there doorstep every month of the year,I can still fly through the job it doesn’t bother them how long I’m there as they know they won’t see me for 8-12 weeks. A month flys by if they are cheap jobs that’s fine but bigger domestic jobs are happy but they don’t want it or need it doing every month mate.
Four weekly has been my thing for 15yrs or so and I dont have a problem doing so. I understand where your coming from though and some of my customers are begining to realise their paying for virtually clean windows to be maintained. But as n when they question it I give them the option to go 8 wkly instead at an higher cost.
What cost do you start offering 8wkly?
I have customers paying £20 / £25 every month and have done so for nearly 2yrs now.
I have a handful at £30 /£35 which are 8 weekly along with a couple of £50 houses.
Try adding 50% to your 4 weekly prices and quote 8 weekly for new work.
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Nathan you are limiting yourself to what you can earn doing monthly only,people won’t want to be paying a lot of money for Windows every month. I do jobs that are a lot of money for Windows but they’ll pay it because I’m not on there doorstep every month of the year,I can still fly through the job it doesn’t bother them how long I’m there as they know they won’t see me for 8-12 weeks. A month flys by if they are cheap jobs that’s fine but bigger domestic jobs are happy but they don’t want it or need it doing every month mate.
Four weekly has been my thing for 15yrs or so and I dont have a problem doing so. I understand where your coming from though and some of my customers are begining to realise their paying for virtually clean windows to be maintained. But as n when they question it I give them the option to go 8 wkly instead at an higher cost.
What cost do you start offering 8wkly?
I have customers paying £20 / £25 every month and have done so for nearly 2yrs now.
I have a handful at £30 /£35 which are 8 weekly along with a couple of £50 houses.
Try adding 50% to your 4 weekly prices and quote 8 weekly for new work.
Works for me :)
Also listening to music like this helps me shave 10 minutes off each house!! :D
https://youtu.be/Jk874EjXd08
Amazing, especially from 1 minute 10 seconds in...
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Nathan if you do the truffle shuffle on cam goonie style ill watch all your videos.
Haha you guys, you must be built like rakes.
But yes i put a little weight on with not being on the ladders for two years.
However since a scare with my heart ive flipped that around. Now gone vegan so thise sunday dinners once a month are out.
Also its good how your muscles dont take long to get back into training as ive gone back to gym after some time off.
Perhaps i should star in my next vid to show the benefits of having a scare with your heart
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Nathan if you do the truffle shuffle on cam goonie style ill watch all your videos.
Haha you guys, you must be built like rakes.
But yes i put a little weight on with not being on the ladders for two years.
However since a scare with my heart ive flipped that around. Now gone vegan so thise sunday dinners once a month are out.
Also its good how your muscles dont take long to get back into training as ive gone back to gym after some time off.
Perhaps i should star in my next vid to show the benefits of having a scare with your heart
Benefits?
I'd have thought there'd be more disadvantages.
Good luck with it anyway, Nathan.
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You give them the option of going 6-8-12 weekly then do you,well you ain’t doing any different to the rest of us then are you if that’s the case. I know from doing it for years this super regular on time on the button frequency is only appropriate for smaller paying customers,you will get loads of calls saying where are you but you won’t get this from the big payers on the whole and that’s not an opinion it’s a fact. I call on the bigger houses on time but very rarely do they say you are late.
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Nathan if you do the truffle shuffle on cam goonie style ill watch all your videos.
Haha you guys, you must be built like rakes.
But yes i put a little weight on with not being on the ladders for two years.
However since a scare with my heart ive flipped that around. Now gone vegan so thise sunday dinners once a month are out.
Also its good how your muscles dont take long to get back into training as ive gone back to gym after some time off.
Perhaps i should star in my next vid to show the benefits of having a scare with your heart
So are the Toby carvery's a thing of the past now?
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Nathan if you do the truffle shuffle on cam goonie style ill watch all your videos.
Haha you guys, you must be built like rakes.
But yes i put a little weight on with not being on the ladders for two years.
However since a scare with my heart ive flipped that around. Now gone vegan so thise sunday dinners once a month are out.
Also its good how your muscles dont take long to get back into training as ive gone back to gym after some time off.
Perhaps i should star in my next vid to show the benefits of having a scare with your heart
So are the Toby carvery's a thing of the past now?
Yep,
Me n the wive thought weve done so well with the new changes that we would treat ourselves to some cream cakes. Truth be told we didnt enjoy them, infact they didnt agree with our stomach.
The health benefits of cutting out diary is unbelievable and I was very sceptical of some documentaries, but in a very short period of time I can feel the benefits.
Though the thought of a juicy rare medium stake still makes the mouth water
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Nathan if you do the truffle shuffle on cam goonie style ill watch all your videos.
Haha you guys, you must be built like rakes.
But yes i put a little weight on with not being on the ladders for two years.
However since a scare with my heart ive flipped that around. Now gone vegan so thise sunday dinners once a month are out.
Also its good how your muscles dont take long to get back into training as ive gone back to gym after some time off.
Perhaps i should star in my next vid to show the benefits of having a scare with your heart
So are the Toby carvery's a thing of the past now?
Yep,
Me n the wive thought weve done so well with the new changes that we would treat ourselves to some cream cakes. Truth be told we didnt enjoy them, infact they didnt agree with our stomach.
The health benefits of cutting out diary is unbelievable and I was very sceptical of some documentaries, but in a very short period of time I can feel the benefits.
Though the thought of a juicy rare medium stake still makes the mouth water
get a fillet steak down you lad...life s too short to be a vegetarian! ;D
the bass player in my band is a vegan!he cant eat eggs,cheese,milk,yoghurt as well as no meat/fish etc!its cant be good for you cutting out so much food..... ::)roll
his farts are the worst in the world......... :-X
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Theres plenty of nutritional alternatives to be had instead.
But certainly cutting out dairy is advantageous rather than not.
Im doing this for the health benefits rather than some vegans who do so for animal rights etc, though watched latest country file and that was saying hiw veganism is now starting to have a positive impact on the dairy market.
As a plus, hazelnut milk in coffee is quite nice so thats good ;D
But if you like junkie food, you can still eat like that whilst being a vegan
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Theres plenty of nutritional alternatives to be had instead.
But certainly cutting out dairy is advantageous rather than not.
Im doing this for the health benefits rather than some vegans who do so for animal rights etc, though watched latest country file and that was saying hiw veganism is now starting to have a positive impact on the dairy market.
As a plus, hazelnut milk in coffee is quite nice so thats good ;D
But if you like junkie food, you can still eat like that whilst being a vegan
i cant think of anything worse than being a vegetarian or a vegan!.......i love my food...im also a bodybuilder so that diet would be no good for me....... ;D
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Theres plenty of nutritional alternatives to be had instead.
But certainly cutting out dairy is advantageous rather than not.
Im doing this for the health benefits rather than some vegans who do so for animal rights etc, though watched latest country file and that was saying hiw veganism is now starting to have a positive impact on the dairy market.
As a plus, hazelnut milk in coffee is quite nice so thats good ;D
But if you like junkie food, you can still eat like that whilst being a vegan
i cant think of anything worse than being a vegetarian or a vegan!.......i love my food...im also a bodybuilder so that diet would be no good for me....... ;D
https://youtu.be/bxzefN8Yca8
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Nathan. As you've cut out diary does that mean you can't have dates?
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Theres plenty of nutritional alternatives to be had instead.
But certainly cutting out dairy is advantageous rather than not.
Im doing this for the health benefits rather than some vegans who do so for animal rights etc, though watched latest country file and that was saying hiw veganism is now starting to have a positive impact on the dairy market.
As a plus, hazelnut milk in coffee is quite nice so thats good ;D
But if you like junkie food, you can still eat like that whilst being a vegan
i cant think of anything worse than being a vegetarian or a vegan!.......i love my food...im also a bodybuilder so that diet would be no good for me....... ;D
https://youtu.be/bxzefN8Yca8
not for me..i love vegan food but i couldnt live without bacon,eggs,cheese,yoghurt,cows milk,turkey ,chicken,tuna,salmon,beef,ostrich,venison etc as well as all the wholesome vegan stuff.....
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Mr. Spock was a vegan and look what it did to his ears.
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Mr. Spock was a vegan and look what it did to his ears.
Nah, he was half human.
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Mr. Spock was a vegan and look what it did to his ears.
But he out lived them all