Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Haz on November 20, 2017, 08:09:54 pm

Title: cleanerplanner always slow !
Post by: Haz on November 20, 2017, 08:09:54 pm
So sick of this.... What other app can i transfer my data onto ?
Title: Re: cleanerplanner always slow !
Post by: JandS on November 20, 2017, 08:28:37 pm
I just use Excel spreadsheets.
Title: Re: cleanerplanner always slow !
Post by: The Jester of Wibbly on November 20, 2017, 08:41:57 pm
And George runs on your tablet or laptop direct.  No cloud to slow you down.  And no monthy fees. Although a bit out dated and not for everyone but does what it says on the tin.
Title: Re: cleanerplanner always slow !
Post by: dazmond on November 20, 2017, 09:33:47 pm
So sick of this.... What other app can i transfer my data onto ?

i find it ok most of the time.5pm-6pm seems to be slower than other times but not slow enough to annoy me.it could be your internet connection maybe?
Title: Re: cleanerplanner always slow !
Post by: Michael Peterson on November 21, 2017, 06:55:22 pm
its horrific to use on an ipad or iphone as well proper slow , im also goin to look elseware
Title: Re: cleanerplanner always slow !
Post by: dazmond on November 21, 2017, 07:55:01 pm
its horrific to use on an ipad or iphone as well proper slow , im also goin to look elseware

windows laptop or android phone for me.works great most of the time.
Title: Re: cleanerplanner always slow !
Post by: CF Facilities on November 21, 2017, 08:51:02 pm
Aworka does all I need.
Title: Re: cleanerplanner always slow !
Post by: Marc Stock on November 21, 2017, 09:05:19 pm
I use Sage Act.

Have been for 14 years. No cloud..no internet just my computer
Title: Re: cleanerplanner always slow !
Post by: Lee Pryor on November 21, 2017, 10:33:53 pm
I use Sage Act.

Have been for 14 years. No cloud..no internet just my computer

I see this as a problem when the only computer your livelihood is on goes bang.
Title: Re: cleanerplanner always slow !
Post by: Cookie on November 21, 2017, 10:44:38 pm
I use Roundtracker , which is basically an Excel spreadsheet. No monthly payments,  no internet access required. I take backups on a regular basis.
Title: Re: cleanerplanner always slow !
Post by: Marc Stock on November 21, 2017, 11:41:17 pm
I use Sage Act.
Have been for 14 years. No cloud..no internet just my computer

I see this as a problem when the only computer your livelihood is on goes bang.

Well its backed up so no worries there
Title: Re: cleanerplanner always slow !
Post by: Topclean on November 22, 2017, 04:36:13 pm
Im finding between 4 -5 it is s**t, Come on Cleaner Planner sort it out...!
Title: Re: cleanerplanner always slow !
Post by: Delta on November 22, 2017, 05:03:14 pm
As I type the usual spinning wheel of death is showing on Cleaner Planner. The system is great when it works but it's useless for a busy office. 
So we had five new customers today, all where GC and it took over an hour to load into CP. Doesn't matter which browser you use.
I'm looking for an alternative.
Title: Re: cleanerplanner always slow !
Post by: The Jester of Wibbly on November 22, 2017, 05:05:00 pm
It's easy to just back up straight to cloud storage automatically.  No issues if your device goes bang.  It's not rocket science  ;D
 
Title: Re: cleanerplanner always slow !
Post by: Lee Pryor on November 22, 2017, 05:20:09 pm
As I type the usual spinning wheel of death is showing on Cleaner Planner. The system is great when it works but it's useless for a busy office. 
So we had five new customers today, all where GC and it took over an hour to load into CP. Doesn't matter which browser you use.
I'm looking for an alternative.

We don't have that problem at all and theres 3 of us in the office using it all day long. It can be a bit slow late afternoon. Its not cleaner planner its the connection speed, the computer you use and the local internet infrastructure.
Title: Re: cleanerplanner always slow !
Post by: Delta on November 22, 2017, 06:18:42 pm
Maybe
Title: Re: cleanerplanner always slow !
Post by: Pete Thompson on November 23, 2017, 01:32:36 am
It’s nothing to do with individual connection speeds of users.

It’s cleaner planner’s server, and the way the software itself  works.

It was probably not designed for as many users as it now has, and my guess is that it’s not possible to speed it up without completely re-writing the whole thing.

Given that once promised features have long ago been abandoned, I would very much doubt there’ll be any update. I think all work on improvements has ceased for good.
Title: Re: cleanerplanner always slow !
Post by: Delta on November 23, 2017, 08:17:56 am
As I type the usual spinning wheel of death is showing on Cleaner Planner. The system is great when it works but it's useless for a busy office. 
So we had five new customers today, all where GC and it took over an hour to load into CP. Doesn't matter which browser you use.
I'm looking for an alternative.

We don't have that problem at all and theres 3 of us in the office using it all day long. It can be a bit slow late afternoon. Its not cleaner planner its the connection speed, the computer you use and the local internet infrastructure.

What browser are you using?
Title: Re: cleanerplanner always slow !
Post by: Soupy on November 23, 2017, 09:10:04 am
I use Chrome. 3 PCs in the office. Hangs are rare but they do happen.

Being quite rural our internet connection is the culprit I reckon.

(http://www.cleanitup.co.uk/smf/1511428175_st.JPG)

That is good for here...

Some internet services (like Sage One) simply don't work here at all, cleaner planner works fine.
Title: Re: cleanerplanner always slow !
Post by: Roy Harding on November 23, 2017, 02:27:14 pm
Somone I know has launched this app lives 12 miles up the road from me.

https://squeeg.ee/

Roy
Title: Re: cleanerplanner always slow !
Post by: Marc Stock on November 23, 2017, 02:55:50 pm
You do relise that the owners of these cloud based crm systems have access to all your customers data, your business,  and potentially can ruin your business with one mistake?

Coming from an IT background; don't beleive the garbage that 'they cant access your data"....trust me they can..and will if pushed to do so by greed; criminal intentions; or government requirements

Anyone who understands data programming can potentially use your data against you.

i would never trust my companies customer base on a third party data centre or crm system. Its just ludicrous.

Keep your data yours...dont share it with anyone else.
Title: Re: cleanerplanner always slow !
Post by: Soupy on November 23, 2017, 03:05:34 pm
Somone I know has launched this app lives 12 miles up the road from me.

https://squeeg.ee/

Roy

Well, that doesn't bode well...

(http://www.cleanitup.co.uk/smf/1511449531_Capture.JPG)
Title: Re: cleanerplanner always slow !
Post by: Pete Thompson on November 23, 2017, 07:07:07 pm
I just tried that Sqeegee app.

It’s BRILLIANT!
Title: Re: cleanerplanner always slow !
Post by: Rob @ Cleaner Planner on November 28, 2017, 09:32:33 pm
Hi guys,

Just to let you know we upgraded our server setup last Thursday so these peak period slowdowns should now be a thing of the past!

Apologies for any inconvenience and frustration caused.

Rob