Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: V_Purcell on October 17, 2017, 09:04:59 pm

Title: Payment methods
Post by: V_Purcell on October 17, 2017, 09:04:59 pm
I am looking to try and get all customers to pay by card, my wife can call all clients up 3 days after the clean, just wondering if any of you guys collect this way, would save time and effort.
Title: Re: Payment methods
Post by: p1w1 on October 17, 2017, 09:13:11 pm
why not get them onto gocardless even easier.
Title: Re: Payment methods
Post by: simon w on October 17, 2017, 09:14:53 pm
Why not just state in your payment terms that your invoices are settled  by bank transfer within x amount of days/weeks from invoice date.
Title: Re: Payment methods
Post by: The Jester of Wibbly on October 17, 2017, 10:42:55 pm
It's a good idea as a another way to pay. Let them decide which they prefer.

I use a card reader to take payments by card on the road.  I use sum up.  Really low rates less than 2% with no fixed fee or monthly fee.  Much better than paypal. You can also take payments over the phone.

The card reader only a few quid and you can get a discount of £30 half price with this link ( also helps me with referral reward  ;D )

http://fbuy.me/f7Ve3
Title: Re: Payment methods
Post by: lal on October 18, 2017, 12:23:15 pm
It's a good idea as a another way to pay. Let them decide which they prefer.

I use a card reader to take payments by card on the road.  I use sum up.  Really low rates less than 2% with no fixed fee or monthly fee.  Much better than paypal. You can also take payments over the phone.

The card reader only a few quid and you can get a discount of £30 half price with this link ( also helps me with referral reward  ;D )

http://fbuy.me/f7Ve3

Hi Paul, how long have you been using  Sum Up, as i have been weighing up getting one of these for a while now.
Title: Re: Payment methods
Post by: The Jester of Wibbly on October 18, 2017, 03:20:06 pm
It's a good idea as a another way to pay. Let them decide which they prefer.

I use a card reader to take payments by card on the road.  I use sum up.  Really low rates less than 2% with no fixed fee or monthly fee.  Much better than paypal. You can also take payments over the phone.

The card reader only a few quid and you can get a discount of £30 half price with this link ( also helps me with referral reward  ;D )

http://fbuy.me/f7Ve3

Hi Paul, how long have you been using  Sum Up, as i have been weighing up getting one of these for a while now.



Yes mate. Been using it for about 8 months.  Comes in very useful and easy to use. Customers are impressed and makes you look more pro. 

I use it as another option for customers and so much more cheaper than paypal readers usage costs.  Only takes about 3 days to come through so much quicker than go Cardless.

It's only £29 when using the link. Small investment for another easy payment method to offer and a good USP for your business.

Title: Re: Payment methods
Post by: lal on October 18, 2017, 04:30:17 pm
It's a good idea as a another way to pay. Let them decide which they prefer.

I use a card reader to take payments by card on the road.  I use sum up.  Really low rates less than 2% with no fixed fee or monthly fee.  Much better than paypal. You can also take payments over the phone.

The card reader only a few quid and you can get a discount of £30 half price with this link ( also helps me with referral reward  ;D )

http://fbuy.me/f7Ve3

Hi Paul, how long have you been using  Sum Up, as i have been weighing up getting one of these for a while now.



Yes mate. Been using it for about 8 months.  Comes in very useful and easy to use. Customers are impressed and makes you look more pro. 

I use it as another option for customers and so much more cheaper than paypal readers usage costs.  Only takes about 3 days to come through so much quicker than go Cardless.

It's only £29 when using the link. Small investment for another easy payment method to offer and a good USP for your business.

Thanks Paul for your quick reply, i think i will go for one using your link later today.

Best regards
Lal
Title: Re: Payment methods
Post by: Caleb Morley on October 18, 2017, 05:45:49 pm
It's a good idea as a another way to pay. Let them decide which they prefer.

I use a card reader to take payments by card on the road.  I use sum up.  Really low rates less than 2% with no fixed fee or monthly fee.  Much better than paypal. You can also take payments over the phone.

The card reader only a few quid and you can get a discount of £30 half price with this link ( also helps me with referral reward  ;D )

http://fbuy.me/f7Ve3

Hi Paul, how long have you been using  Sum Up, as i have been weighing up getting one of these for a while now.



Yes mate. Been using it for about 8 months.  Comes in very useful and easy to use. Customers are impressed and makes you look more pro. 

I use it as another option for customers and so much more cheaper than paypal readers usage costs.  Only takes about 3 days to come through so much quicker than go Cardless.

It's only £29 when using the link. Small investment for another easy payment method to offer and a good USP for your business.

Does the card reader only take contactless or chip and pin too?

Also does the customer get any receipt or email confirmation?

Thanks
Title: Re: Payment methods
Post by: The Jester of Wibbly on October 18, 2017, 05:52:35 pm
Yes buddy.  You can swipe cards or use chip and pin option or contactless payments. It's fab.

Once you take payment you then can put the customers email or phone number in the app and it will either text or email the receipt straight away for them. Works a treat.

Just use your own card to test it out when you get it first to see how it works. Just take £1 on your own card. 



http://fbuy.me/f7Ve3
Title: Re: Payment methods
Post by: Caleb Morley on October 18, 2017, 05:54:07 pm
Yes buddy.  You can swipe cards or use chip and pin option or contactless payments. It's fab.

Once you take payment you then can put the customers email or phone number in the app and it will either text or email the receipt straight away for them. Works a treat.

Just use your own card to test it out when you get it first to see how it works. Just take £1 on your own card. 




http://fbuy.me/f7Ve3

Cheers mate
Title: Re: Payment methods
Post by: Soupy on October 18, 2017, 08:30:33 pm
why not get them onto gocardless even easier.

That.
Title: Re: Payment methods
Post by: Marc Stock on October 19, 2017, 01:48:32 pm
It's a good idea as a another way to pay. Let them decide which they prefer.

I use a card reader to take payments by card on the road.  I use sum up.  Really low rates less than 2% with no fixed fee or monthly fee.  Much better than paypal. You can also take payments over the phone.

The card reader only a few quid and you can get a discount of £30 half price with this link ( also helps me with referral reward  ;D )

http://fbuy.me/f7Ve3

Hi Paul, how long have you been using  Sum Up, as i have been weighing up getting one of these for a while now.



Yes mate. Been using it for about 8 months.  Comes in very useful and easy to use. Customers are impressed and makes you look more pro. 

I use it as another option for customers and so much more cheaper than paypal readers usage costs.  Only takes about 3 days to come through so much quicker than go Cardless.

It's only £29 when using the link. Small investment for another easy payment method to offer and a good USP for your business.

Been using PayPal here for approx same amount of time.

Best thing I ever did along with go cardless.

Btw PayPal is in your bank account ready for funds immediately. You don't need to wait 3 days.
Title: Re: Payment methods
Post by: The Jester of Wibbly on October 19, 2017, 01:54:21 pm
Is it the paypal reader ?  The cost when I looked at it was 54p for a £10 transaction  and 17p for Sum up. 

Go Cardless is great but it's more like direct debit and not a card reader. Takes a week to show up in your account but only costs 10p per £10 taken and free to set up.

I use both Go Cardless and a card reader plus paypal for online payments.   Also BACS payments are free. 



Title: Re: Payment methods
Post by: Marc Stock on October 19, 2017, 02:14:10 pm
It's 28p per £10

So not quite as cheap as yours. But I get my money the second they make the payment into my actual bank account.

Go cardless isn't like a direct debit...it IS a direct debit.
Title: Re: Payment methods
Post by: The Jester of Wibbly on October 19, 2017, 02:18:30 pm
It's 28p per £10

So not quite as cheap as yours. But I get my money the second they make the payment into my actual bank account.

Yes think you're right.  It only adds the extra 20p charge if you swipe card using PayPal.
Title: Re: Payment methods
Post by: Marc Stock on October 19, 2017, 02:35:08 pm
It's 28p per £10

So not quite as cheap as yours. But I get my money the second they make the payment into my actual bank account.

Yes think you're right.  It only adds the extra 20p charge if you swipe card using PayPal.

TBH  it's all swings and roundabouts.

It's chip and pin..
Title: Re: Payment methods
Post by: Tom-01 on October 19, 2017, 02:42:45 pm
GoCardless is excellent. Its all automated with cleaner planner / aworka too so very easy to use and a constant stream of money coming in. The year just gone we were up a considerable amount which is because partly due to increased work but also the better cashflow from using GC.

In the process of transferring all customers over to it. We have the odd one here and there who don't want to, the ones who are good payers I will keep BACS. The others who take ages with multiple reminders will be gone once they are replaced by new customers who are DD only. On another note quite an influx of new customers recently - due to someone else leafleting I think! :)
Title: Re: Payment methods
Post by: The Jester of Wibbly on October 21, 2017, 07:35:53 am
Yes that's what I do too. Any bad payers I always let them know that to continue the service they will need to sign up to gc.
Title: Re: Payment methods
Post by: Marc Stock on October 21, 2017, 08:43:01 am
Go Cardless is fantastic.

For me my payment priorities are.

1) BACS
2) CONTACTLESS CARD/CHIP AND PIN
3) DIRECT DEBIT (FOR THE FORGETFUL TYPES)

don't know why I'm shouting lol.

Cash is becoming as inconvenient as cheques now.
Title: Re: Payment methods
Post by: Plankton on October 21, 2017, 10:53:50 am
Recently discovered that the cost of paying a cheque into the bank at the machine costs me £1.50 machine fee + 68p cheque fee. I had previously been told that this was free to use so I was a bit ped off when I phoned the bank asking where these charges over last couple of years were coming from.
Question is how do I get the OAP's onto direct debit when they don't have Internet.
Title: Re: Payment methods
Post by: dazmond on October 21, 2017, 12:58:38 pm
cash,cheques,BACS or standing order.all free.i dont see the point in offering anything else.maybe go cardless in the future.
Title: Re: Payment methods
Post by: The Jester of Wibbly on October 21, 2017, 12:59:05 pm
If they pay by cheques i am sure they will be ok to pay by card as per the info earlier on this thread.
Title: Re: Payment methods
Post by: Marc Stock on October 21, 2017, 01:29:57 pm
Recently discovered that the cost of paying a cheque into the bank at the machine costs me £1.50 machine fee + 68p cheque fee. I had previously been told that this was free to use so I was a bit ped off when I phoned the bank asking where these charges over last couple of years were coming from.
Question is how do I get the OAP's onto direct debit when they don't have Internet.

It's a great big con.

My bank are closing all their branches. I get charged for cash paid into the business account so why close the branches?

It's all going electronic
Title: Re: Payment methods
Post by: Marc Stock on October 21, 2017, 01:31:15 pm
cash,cheques,BACS or standing order.all free.i dont see the point in offering anything else.maybe go cardless in the future.

Are you using a business account or a sole trader using a personal account?
Title: Re: Payment methods
Post by: Marc Stock on October 21, 2017, 01:34:35 pm
Recently discovered that the cost of paying a cheque into the bank at the machine costs me £1.50 machine fee + 68p cheque fee. I had previously been told that this was free to use so I was a bit ped off when I phoned the bank asking where these charges over last couple of years were coming from.
Question is how do I get the OAP's onto direct debit when they don't have Internet.

Get PayPal here. I have many oaps on debit card payments and they think it's fantastic
Title: Re: Payment methods
Post by: Plankton on October 21, 2017, 02:11:14 pm
Recently discovered that the cost of paying a cheque into the bank at the machine costs me £1.50 machine fee + 68p cheque fee. I had previously been told that this was free to use so I was a bit ped off when I phoned the bank asking where these charges over last couple of years were coming from.
Question is how do I get the OAP's onto direct debit when they don't have Internet.

Get PayPal here. I have many oaps on debit card payments and they think it's fantastic
It's for the folk who aren't in on the day, as I don't do "collecting" there are some that will send a cheque and don't have Internet. One customer is over £30 and I won't be dropping them as I have done for there neighbour across the road who took over two months to pay online.  I have izettle which has an invoice facility in which they send automatic reminders until the invoice is paid but you need an email address for that obviously, and the card read is no use if nobody is home. I also use gocardless but as far as I know there's no manual document for the customer.
Title: Re: Payment methods
Post by: The Jester of Wibbly on October 21, 2017, 04:01:47 pm
If it helps you the Sum up card reader also lets you take payment over the phone by logging into your account.
Title: Re: Payment methods
Post by: nathankaye on October 21, 2017, 04:47:15 pm
It's a good idea as a another way to pay. Let them decide which they prefer.

I use a card reader to take payments by card on the road.  I use sum up.  Really low rates less than 2% with no fixed fee or monthly fee.  Much better than paypal. You can also take payments over the phone.

The card reader only a few quid and you can get a discount of £30 half price with this link ( also helps me with referral reward  ;D )

http://fbuy.me/f7Ve3

Ive just sent 20quid your way as i placed my order the other night.
I have 300 customers and 4yrs into new marriage with 3 kids etc Im fed up of collecting several hours per week to get my money in. So i have some on paypal and recently offered half price cleans to get ones onto gocardless but i have ones who are good payers in the evening. Getting customers to go onto direct debit is proving difficult....any new customers dont get a choice it gocardless or another cleaner. But so far ive only got 25 customers migrated onto D/D  and perhaps 30 on PayPal and about 20 on bank tranfers.
So im not going out to be greeted with "sorry we aint got no money"  im now armed with a card reader to get my payment and its very lttle per transaction that in the grand scheme of things......its way less than the money thats owed each month so its still a win win for me.
Title: Re: Payment methods
Post by: The Jester of Wibbly on October 23, 2017, 04:39:40 pm
It's a good idea as a another way to pay. Let them decide which they prefer.

I use a card reader to take payments by card on the road.  I use sum up.  Really low rates less than 2% with no fixed fee or monthly fee.  Much better than paypal. You can also take payments over the phone.

The card reader only a few quid and you can get a discount of £30 half price with this link ( also helps me with referral reward  ;D )

http://fbuy.me/f7Ve3

Ive just sent 20quid your way as i placed my order the other night.
I have 300 customers and 4yrs into new marriage with 3 kids etc Im fed up of collecting several hours per week to get my money in. So i have some on paypal and recently offered half price cleans to get ones onto gocardless but i have ones who are good payers in the evening. Getting customers to go onto direct debit is proving difficult....any new customers dont get a choice it gocardless or another cleaner. But so far ive only got 25 customers migrated onto D/D  and perhaps 30 on PayPal and about 20 on bank tranfers.
So im not going out to be greeted with "sorry we aint got no money"  im now armed with a card reader to get my payment and its very lttle per transaction that in the grand scheme of things......its way less than the money thats owed each month so its still a win win for me.

Cheers chap. Enjoy
Title: Re: Payment methods
Post by: Stoots on October 23, 2017, 04:59:30 pm
I only have 3 custys that I need to collect from, that's become 2 now as 1 of them was a pain.

Moving house in 2 weeks and that's me done with collections altogether as those 2 would now be a 20 min drive Instead of 5 I'm not doing in anymore.

Not that I ever have collected really just 3-4 that were local.

Out of 300 custys I have maybe 30 on go cardless, for some reason it's really hard to get them on it, must be the term Direct debit. About 20 are PayPal and the rest is mainly Bacs with half a dozen on cheques and a few cash on the day