Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: paul alan on October 07, 2017, 10:52:32 pm

Title: christmas is a coming...
Post by: paul alan on October 07, 2017, 10:52:32 pm
will yall be giving out Christmas cards to your customers this year??

pros n cons?
Title: Re: christmas is a coming...
Post by: nathankaye on October 07, 2017, 11:03:44 pm
will yall be giving out Christmas cards to your customers this year??

pros n cons?

Since ive gone wfp i dont seem to pick up much tips. I think its down to a couple of reasons, the first being that they dont like my price increases and they think they pay enough!!  This links into my 2nd thought, that they think they pay enough for the short (or shorter) time that im there compared to how long i was there when trad cleaning!

So im not expecting alot, plus i have alot who pay online or via go cardless so they will only pay what they need to...

Its great how wfp speeds up production and modern technolgy via smart phones etc enables us to get paid quicker actually takes away customer interaction which sometimes hinders us rather than helps. As in it cuts loyalties a little as your no longer a face to them but a service and a bill to them!
Title: Re: christmas is a coming...
Post by: paul alan on October 07, 2017, 11:14:47 pm
but will you be giving out cards..??

I mean. Tips are great but continued custom is worth more.
Title: Re: christmas is a coming...
Post by: Shrek on October 07, 2017, 11:59:04 pm
Il be giving cards , not for tips but to show appreciation to my custards
Title: Re: christmas is a coming...
Post by: Slash on October 08, 2017, 09:11:07 am
I don't give out cards,if I get tips I get tips,if I don't,I don't,if I got a card from the postman or milkman is think they're after something, but that's me being paranoid.
Title: Re: christmas is a coming...
Post by: dazmond on October 08, 2017, 09:29:10 am
but will you be giving out cards..??

I mean. Tips are great but continued custom is worth more.

ive never given a card out to a customer in 24 years of window cleaning and my tips are usually around the £450-£500 mark every year.i also very rarely lose a customer.if i do its usually because they move or die.
Title: Re: christmas is a coming...
Post by: G Griffin on October 08, 2017, 10:08:27 am
will yall be giving out Christmas cards to your customers this year??

pros n cons?

Since ive gone wfp i dont seem to pick up much tips. I think its down to a couple of reasons, the first being that they dont like my price increases and they think they pay enough!!  This links into my 2nd thought, that they think they pay enough for the short (or shorter) time that im there compared to how long i was there when trad cleaning!

So im not expecting alot, plus i have alot who pay online or via go cardless so they will only pay what they need to...

Its great how wfp speeds up production and modern technolgy via smart phones etc enables us to get paid quicker actually takes away customer interaction which sometimes hinders us rather than helps. As in it cuts loyalties a little as your no longer a face to them but a service and a bill to them!
So you'd give them out to receive tips?
That'd be my reason for not doing it. It'd feel like I was rattling a tin in front of them.
They know it's Christmas and tip if they want to.
I only usually thank customers for their custom if they are moving or cancelling with good reason.
Title: Re: christmas is a coming...
Post by: nathankaye on October 08, 2017, 11:05:13 am
will yall be giving out Christmas cards to your customers this year??

pros n cons?

Since ive gone wfp i dont seem to pick up much tips. I think its down to a couple of reasons, the first being that they dont like my price increases and they think they pay enough!!  This links into my 2nd thought, that they think they pay enough for the short (or shorter) time that im there compared to how long i was there when trad cleaning!

So im not expecting alot, plus i have alot who pay online or via go cardless so they will only pay what they need to...

Its great how wfp speeds up production and modern technolgy via smart phones etc enables us to get paid quicker actually takes away customer interaction which sometimes hinders us rather than helps. As in it cuts loyalties a little as your no longer a face to them but a service and a bill to them!
So you'd give them out to receive tips?
That'd be my reason for not doing it. It'd feel like I was rattling a tin in front of them.
They know it's Christmas and tip if they want to.
I only usually thank customers for their custom if they are moving or cancelling with good reason.

Nope, thats not what im saying.
But same as you, ive not handed cards out in all the years ive been self employed and i dont intend on suddenly starting up doing so as my customers will certainly take it that im begging for tips!   I have a handful who regularly give a card with a tip in and it normally falls into one of 3 types;
Business people and they do it because its ingrained, they get an xmass bonus or they give the xmass bonus.
2nd type very similar to the first, the well off class, who give it to keep up appearances and its the done thing!
3rd the little old dears who give because they want to as part of the seasons greatings.
The rest give tips without the need of a card.
Title: Re: christmas is a coming...
Post by: robbo333 on October 08, 2017, 05:41:21 pm
I do not give out cards.
I tell the custy that the money I would have spent on cards (about £150), I donate to a charity, and I do.
Title: Re: christmas is a coming...
Post by: JandS on October 08, 2017, 07:00:10 pm
I wear a Santa hat whilst cleaning the week before...still don't get that many tips....20 years ago just about everybody used to drop you a couple of quid to "get yourself a pint lad" but few and far between now.
Title: Re: christmas is a coming...
Post by: dazmond on October 08, 2017, 07:13:05 pm
I wear a Santa hat whilst cleaning the week before...still don't get that many tips....20 years ago just about everybody used to drop you a couple of quid to "get yourself a pint lad" but few and far between now.

most of my customers know i dont drink alcohol but i still get the "get yourself a pint Darren!" at xmas time.i still take the money obviously! ;D ;D
Title: Re: christmas is a coming...
Post by: Stoots on October 08, 2017, 08:17:42 pm
No.

i dont give cards to anyone except close family, think its daft

I used to get loads from work, they went straight in the bin.
Title: Re: christmas is a coming...
Post by: nathankaye on October 08, 2017, 09:15:17 pm
I wear a Santa hat whilst cleaning the week before...still don't get that many tips....20 years ago just about everybody used to drop you a couple of quid to "get yourself a pint lad" but few and far between now.

Yep, its sad how things change over time and i cant see how its connected to the economy when its only a couple of quid, lol! Same price as a chocolate bar in some places.

Lol it was a good indication of the type of customers you had though. I had the odd customer who would give me a tin of fosters or a couple of tins of carling as a tip!
(Yep waiting for back lash)
Title: Re: christmas is a coming...
Post by: LT carpet cleaning on October 09, 2017, 01:21:49 pm
I wear a Santa hat whilst cleaning the week before...still don't get that many tips....20 years ago just about everybody used to drop you a couple of quid to "get yourself a pint lad" but few and far between now.

Yep, its sad how things change over time and i cant see how its connected to the economy when its only a couple of quid, lol! Same price as a chocolate bar in some places.

Lol it was a good indication of the type of customers you had though. I had the odd customer who would give me a tin of fosters or a couple of tins of carling as a tip!
(Yep waiting for back lash)

Bet you were upset there wasn’t one.
Title: Re: christmas is a coming...
Post by: nathankaye on October 09, 2017, 07:26:24 pm
I wear a Santa hat whilst cleaning the week before...still don't get that many tips....20 years ago just about everybody used to drop you a couple of quid to "get yourself a pint lad" but few and far between now.

Yep, its sad how things change over time and i cant see how its connected to the economy when its only a couple of quid, lol! Same price as a chocolate bar in some places.

Lol it was a good indication of the type of customers you had though. I had the odd customer who would give me a tin of fosters or a couple of tins of carling as a tip!
(Yep waiting for back lash)

Bet you were upset there wasn’t one.
Sorry to disappoint, but No, forgot all about this thread until it showed a new comment.
Title: Re: christmas is a coming...
Post by: Frankybadboy on October 09, 2017, 07:27:17 pm
i will do my usually and add £5 to everyone bill so i get a tip off every customer ;)
 
Title: Re: christmas is a coming...
Post by: GB Window Cleaning on October 10, 2017, 09:12:17 pm
will yall be giving out Christmas cards to your customers this year??

pros n cons?

Nope, Not a bad idea though. I used to do it but can't be bothered anymore.
Title: Re: christmas is a coming...
Post by: KS Cleaning on October 10, 2017, 10:02:06 pm
i will do my usually and add £5 to everyone bill so i get a tip off every customer ;)
 
I wonder who will bite this time😂
Title: Re: christmas is a coming...
Post by: dazmond on October 11, 2017, 08:16:06 am
if i sent xmas cards to all my customers id have to send 350+ cards out!i have trouble sending cards out to family and friends.most of the time i dont bother and just buy them a cheesy/jokey present.

none of us need presents at xmas.all of us are very well off materially.id rather not give any presents out to family and friends and donate to charity instead but i still always buy them something just because i feel pressured into it. ::)roll
Title: Re: christmas is a coming...
Post by: Walter Mitty on October 11, 2017, 08:49:48 am
I don't give cards - never have.
My tips reduced drastically when I stopped going back to collect, quite a few years ago.
So from the start of December, I now work with a collection tin hung around my neck.
Title: Re: christmas is a coming...
Post by: nathankaye on October 11, 2017, 11:20:03 am
Im half tempted to drag my ickle kids out dressed like elfs.
  ;D ;D
Title: Re: christmas is a coming...
Post by: Shrek on October 11, 2017, 11:30:02 am
Im half tempted to drag my ickle kids out dressed like elfs.
  ;D ;D

ickle ..... ffs....  ::)roll
Title: Re: christmas is a coming...
Post by: nathankaye on October 11, 2017, 01:47:12 pm
Im half tempted to drag my ickle kids out dressed like elfs.
  ;D ;D

ickle ..... ffs....  ::)roll

Aye, the scots would say "wee kids"
 ;D ;D
Title: Re: christmas is a coming...
Post by: KS Cleaning on October 11, 2017, 04:21:35 pm
Im half tempted to drag my ickle kids out dressed like elfs.
  ;D ;D

ickle ..... ffs....  ::)roll

Aye, the scots would say "wee kids"
 ;D ;D
no they wouldn't , they would say bairns, weans, or kids, not wee kids
Title: Re: christmas is a coming...
Post by: nathankaye on October 11, 2017, 06:48:06 pm
Im half tempted to drag my ickle kids out dressed like elfs.
  ;D ;D

ickle ..... ffs....  ::)roll

Aye, the scots would say "wee kids"
 ;D ;D
no they wouldn't , they would say bairns, weans, or kids, not wee kids

Thought bairns was a durham saying not scotish.......shows me  ;D
" how about one for the wee kids" is what i heard when i was there. Or " would you like a wee bag for them"
Title: Re: christmas is a coming...
Post by: G Griffin on October 11, 2017, 11:53:51 pm
Im half tempted to drag my ickle kids out dressed like elfs.
  ;D ;D

ickle ..... ffs....  ::)roll
It grates, doesn't it?
And it's elves.
Title: Re: christmas is a coming...
Post by: nathankaye on October 11, 2017, 11:56:18 pm
Im half tempted to drag my ickle kids out dressed like elfs.
  ;D ;D

ickle ..... ffs....  ::)roll
It grates, doesn't it?
And it's elves.

Only a ickle though i suppose
  ;D ;D ;D



(Cheers! Ive been waiting for someone to set me up)
Title: Re: christmas is a coming...
Post by: G Griffin on October 11, 2017, 11:59:30 pm
Or " would you like a wee bag for them"
Bladder problems are common in your forties.
Title: Re: christmas is a coming...
Post by: G Griffin on October 12, 2017, 12:01:13 am
Im half tempted to drag my ickle kids out dressed like elfs.
  ;D ;D

ickle ..... ffs....  ::)roll
It grates, doesn't it?
And it's elves.

Only a ickle though i suppose
  ;D ;D ;D



(Cheers! Ive been waiting for someone to set me up)
Yes, just a little.