Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Marc Stock on April 29, 2017, 11:09:22 am
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Ok chaps.
Thought I'd share with you how much in fees PayPal here has cost me to collect debit/credit card payments.
Please note that these are customers who would normally pay cash/cheque in person. The majority of my customers pay online by BACS transfer.
I have to say, it's been great not having to go into the bank every week the amount of time i have saved has been well worth it just in productivity alone.
Only had to pay in a bit of cash yesterday about £400 which i am now only doing at the end of the month for those customers who insist on paying cash.
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Marc,
Interesting post. How long does it take you to take a card payment off the customer? Can you use contactless? Can't help but think this would be a great idea on customers who forget to get cash out or just bad payers in general as forces them to pay there and then if they have the funds.
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It takes a few seconds for contactless payments. They simply touch their card to the PayPal reader as long as it's under £30.
For payments over £30 you need chip and pin and they simply put thier card into the chip and pin reader like a standard pos machine.
To start with the funds take 72 hours to appear in your bank account from the moment you withdraw from the PayPal account. But that is 72 hours 365 days a year so it doesn't matter if there is a bank holiday or weekend the money arrives on the dot.
After you have withdrawn funds from your PayPal account 10 or so times that time reduces to 24 hours.
Eventually it will go down to 2 hours.
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F00king PayPal, faceless idiots.
On £30 I pay 1.22 I noticed you pay a lot less, is this something you negotiated with them?
Tony
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F00king PayPal, faceless idiots.
On £30 I pay 1.22 I noticed you pay a lot less, is this something you negotiated with them?
Tony
PayPal Here is more like a merchant account. To qualify for PayPal here you need to apply for business use and supply some extra information for money laundering rules.
You pay for the reader £45 and it takes about 2 weeks to be fully vetted. But once you are your fees are much less than standard PayPal.
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Been using the reader since the day of realease. It's a good back up tool but remember you're using PayPal to make these payments. Chargebacks are still bloody possible >:( >:(
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Been using the reader since the day of realease. It's a good back up tool but remember you're using PayPal to make these payments. Chargebacks are still bloody possible >:( >:(
chargebacks are always a risk with debit/credit cards
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Paypal is outrageously expensive.
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Paypal is outrageously expensive.
do you use credit card machines ?
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Paypal is outrageously expensive.
do you use credit card machines ?
No. I honestly don't see the need. I'd consider something like Gocardless, but Paypal is very expensive.
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Paypal is outrageously expensive.
do you use credit card machines ?
No. I honestly don't see the need. I'd consider something like Gocardless, but Paypal is very expensive.
Yes i agree it is a bit more expensive, paypal here is quite good in comparison to normal paypal. I wouldnt even consider normal paypal as yes, its a rip off.
but paypal here is very competitive in comparsion to normal paypal, you can see from the fees i am paying that they are considerably less than the standard paypal fees, and the advantage with paypal is you dont have to go through a traditional merchant account which are subject to banking restrictions. So for a merchant account like worldpay etc you wont get your funds until 4 working days not including weekends and bank holidays, with paypal here i get my funds within 24 hours no matter when or what the funds were charged, and that will eventually go down to 2 hours once i have used it enough.
I also agree that BACS and Go Cardless are cheaper, and the majority of my payments are preferred through these. Im just happy that i dont have to deal with so much cash, and the ones that insist on paying you there and then are now not inconvenient
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Marc, I am thinking about slowly doing the same thing and getting all my cash paying customers over to "paypal here" funnily they emailed me only yesterday about the £45 offer they have on for the reader. One thing i am wondering though is, how have you got on with your elderly customers the ones who typically always pay cash on the day usually. I have a good amount of these who cant use the internet, so have no other way of paying except by cash. I'm hoping this paypal reader thing will be a better alternative.
The main reason i am considering moving over to this method is because in the next few months i am hoping to employ and eventually send out an employee by himself. Using this method would mean, the employee deals with virtually no cash at all, meaning it's much harder for any worker i have to "do" me over and steal from me, and also i would imagine puts them off from the idea of starting up and stealing your customers. If your customers pay online/by card, i would say they are less likely to change to another window cleaner if they are happy with the way things are. What do you think?
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It's been very good. I have a few older customers on the round that don't do internet banking and even using cash is becoming inconvenient for them as they have to dig about for change.
When i started refusing cheques a few years back i actually lost a couple of customers because they didn't have cash in the house and they didn't do internet banking.
Changing to debit and credit cards would have definitely saved those customers and in fact i might now go back to them to see if they want to resume the service with me on debit and credit card.
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Ok it looks like my PayPal account has gone fully certified.
Now when I withdraw the funds from PayPal it's in my business account immediately.
Fantastic.
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That didn't take too long for you did it, sounds good.
I spoke to a customer today who is 85 years old and pays cash. I told him im thinking about changing from cash to taking card payments contactlessly. I was suprised but he said that would suit him better, because then he never has to worry about having cash around to pay the window cleaner, just makes life easier. Him saying that made me realise, alot of my customers may benefit from this. I'm going to order the paypal terminal and give it a go!
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Just last night I had to visit some payment stragglers. Both new customers. Checked they were happy with the service 1st though.
Went to collect the payment and explained that I must get the payment promptly in future.
Both said sorry I don't have any cash on me at the moment can you come back.
No need I said I can take your payment by credit/debit card. And they both were very happy about that, I also sent them a email receipt via the app and said that they need to set up a direct debit via go Cardless which has also been sent via the email address that was given.
The overall impression was very positive and professional. In fact when I handed the payment terminal to one of the customers the teenage daughter behind her was like wow mum look at that it's so cool.
It was 8pm I collected the money via card and withdrew the funds to my business account 10mins after and it was there immediately in my business account.
8)
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Just last night I had to visit some payment stragglers. Both new customers. Checked they were happy with the service 1st though.
Went to collect the payment and explained that I must get the payment promptly in future.
Both said sorry I don't have any cash on me at the moment can you come back.
No need I said I can take your payment by credit/debit card. And they both were very happy about that, I also sent them a email receipt via the app and said that they need to set up a direct debit via go Cardless which has also been sent via the email address that was given.
The overall impression was very positive and professional. In fact when I handed the payment terminal to one of the customers the teenage daughter behind her was like wow mum look at that it's so cool.
It was 8pm I collected the money via card and withdrew the funds to my business account 10mins after and it was there immediately in my business account.
8)
So you went and collected AND paid Paypal fees. :-X
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Just last night I had to visit some payment stragglers. Both new customers. Checked they were happy with the service 1st though.
Went to collect the payment and explained that I must get the payment promptly in future.
Both said sorry I don't have any cash on me at the moment can you come back.
No need I said I can take your payment by credit/debit card. And they both were very happy about that, I also sent them a email receipt via the app and said that they need to set up a direct debit via go Cardless which has also been sent via the email address that was given.
The overall impression was very positive and professional. In fact when I handed the payment terminal to one of the customers the teenage daughter behind her was like wow mum look at that it's so cool.
It was 8pm I collected the money via card and withdrew the funds to my business account 10mins after and it was there immediately in my business account.
8)
So you went and collected AND paid Paypal fees. :-X
Yep like I said these were new customers.
£10 cost me 28pence in fees. I think that's pretty good considering I don't need to go to the bank and pay it in, and it's in my business account immediately even after business hours.
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Just last night I had to visit some payment stragglers. Both new customers. Checked they were happy with the service 1st though.
Went to collect the payment and explained that I must get the payment promptly in future.
Both said sorry I don't have any cash on me at the moment can you come back.
No need I said I can take your payment by credit/debit card. And they both were very happy about that, I also sent them a email receipt via the app and said that they need to set up a direct debit via go Cardless which has also been sent via the email address that was given.
The overall impression was very positive and professional. In fact when I handed the payment terminal to one of the customers the teenage daughter behind her was like wow mum look at that it's so cool.
It was 8pm I collected the money via card and withdrew the funds to my business account 10mins after and it was there immediately in my business account.
8)
So you went and collected AND paid Paypal fees. :-X
Yep like I said these were new customers.
£10 cost me 28pence in fees. I think that's pretty good considering I don't need to go to the bank and pay it in, and it's in my business account immediately even after business hours.
54p I think. 20p + 3.4%.
Plus whatever you pay for the terminal.
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Just last night I had to visit some payment stragglers. Both new customers. Checked they were happy with the service 1st though.
Went to collect the payment and explained that I must get the payment promptly in future.
Both said sorry I don't have any cash on me at the moment can you come back.
No need I said I can take your payment by credit/debit card. And they both were very happy about that, I also sent them a email receipt via the app and said that they need to set up a direct debit via go Cardless which has also been sent via the email address that was given.
The overall impression was very positive and professional. In fact when I handed the payment terminal to one of the customers the teenage daughter behind her was like wow mum look at that it's so cool.
It was 8pm I collected the money via card and withdrew the funds to my business account 10mins after and it was there immediately in my business account.
8)
So you went and collected AND paid Paypal fees. :-X
Yep like I said these were new customers.
£10 cost me 28pence in fees. I think that's pretty good considering I don't need to go to the bank and pay it in, and it's in my business account immediately even after business hours.
54p I think. 20p + 3.4%.
Plus whatever you pay for the terminal.
No it's not. If you look at the original post and use those ping pong ball type things in your head what are called your eyes.
You will see the fees are less than standard PayPal. And it's between 1 and 3 percent of the price depending on the type of card you process.
Read the original post first .
::)roll
Standard PayPal for £10 = (10÷100x3.4+0.20) 0.54p
The one I am on.......
PayPal Here for £10=
(10÷100x2.8 ) 0.28p
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Just last night I had to visit some payment stragglers. Both new customers. Checked they were happy with the service 1st though.
Went to collect the payment and explained that I must get the payment promptly in future.
Both said sorry I don't have any cash on me at the moment can you come back.
No need I said I can take your payment by credit/debit card. And they both were very happy about that, I also sent them a email receipt via the app and said that they need to set up a direct debit via go Cardless which has also been sent via the email address that was given.
The overall impression was very positive and professional. In fact when I handed the payment terminal to one of the customers the teenage daughter behind her was like wow mum look at that it's so cool.
It was 8pm I collected the money via card and withdrew the funds to my business account 10mins after and it was there immediately in my business account.
8)
So you went and collected AND paid Paypal fees. :-X
Yep like I said these were new customers.
£10 cost me 28pence in fees. I think that's pretty good considering I don't need to go to the bank and pay it in, and it's in my business account immediately even after business hours.
54p I think. 20p + 3.4%.
Plus whatever you pay for the terminal.
No it's not. If you look at the original post and use those ping pong ball type things in your head what are called your eyes.
You will see the fees are less than standard PayPal. And it's between 1 and 3 percent of the price depending on the type of card you process.
Read the original post first .
::)roll
Standard PayPal for £10 = (10÷100x3.4+0.20) 0.54p
The one I am on.......
PayPal Here for £10=
(10÷100x2.8 ) 0.28p
Have you got a link to these fees?
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Marc is correct, I use Paypal Here and the fee is 2.7% and that's it 👍
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I don't see any huge advantage (for me) over them paying on line, paying cash or cheque really.
When I have about a minimum £300 of cash and cheques to pay in I go to the bank (which is only a mile and a half away).
Cheques are "withering on the vine" naturally. If I have little cash to pay in I go to the bank about once a month to pay them in to my business account. Usually I pay in any cash once a fortnight and any cheques at the same time.
Most of my customers pay on line now.
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Just had a look at my paying in book at the last quarter's payments.
Feb/April 2014 125 cheques
Feb/April 2015 93 cheques
Feb/April 2016 79 cheques
Feb/April 2017 66 cheques - of whom 7 have started to pay on line, one had died and one has moved.
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It's all swings and roundabouts.
What I like about PayPal Here is that it just gives you that edge over the competition.
Also I have found it great for those situations when someone sees me working and just asks me to quickly do thiers too, being able to take credit cards is easier as my min one off charge is £50 and they arnt put off by trying to find notes, and if they haven't got the cash they can use thier debit card, and if their really brassic the credit card..
Now the funds appear in my bank account instantly. It's well worth it.
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It's all swings and roundabouts.
What I like about PayPal Here is that it just gives you that edge over the competition.
Also I have found it great for those situations when someone sees me working and just asks me to quickly do thiers too, being able to take credit cards is easier as my min one off charge is £50 and they arnt put off by trying to find notes, and if they haven't got the cash they can use thier debit card, and if their really brassic the credit card..
Now the funds appear in my bank account instantly. It's well worth it.
Is there a link to the fees you pay?
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It's all swings and roundabouts.
What I like about PayPal Here is that it just gives you that edge over the competition.
Also I have found it great for those situations when someone sees me working and just asks me to quickly do thiers too, being able to take credit cards is easier as my min one off charge is £50 and they arnt put off by trying to find notes, and if they haven't got the cash they can use thier debit card, and if their really brassic the credit card..
Now the funds appear in my bank account instantly. It's well worth it.
Is there a link to the fees you pay?
:o :o :o :o
Are you seriously asking this? Or are you having a laff? :P :P :P :P :P
??? ??? ??? ??? like i said............ :-\The fees are shown on the original post at the start of this thread, just scroll to the 1st post i made, and click on the statement you will see the fees there.
Now go and get a coffee, and wake yourself up chum! ::)roll
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https://www.paypal.com/uk/webapps/mpp/credit-card-reader?&kw=+paypal%20mobile%20payment%20device&adgroup=Payment_Device_(B)&creative=183085732533&matchtype=b&PID2=8TOAdIWH&network=g&adposition=1t1&target=&devicemodel=&campaign=UK_EN_PPH_TM_Desktop_Payment%20&%20Device_(B)&adtype=&geo_region=&geo_country=&ct=[program]&act=[account]&obj=[objective]&ch=[campaigntype]&tt=[tm]&mv=google&PID1=s8TOAdIWH%7Cdm;183085732533;%2Bpaypal%20mobile%20payment%20device;b;;eu84e2fpi0&gclid=CMiEpMHl79MCFaK87QodVK8Ghw&mpch=ads&rftp=4&srce=cnvr&ercc=27728-205828-8030-2&spid=412303872698664755
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https://www.paypal.com/uk/webapps/mpp/credit-card-reader?&kw=+paypal%20mobile%20payment%20device&adgroup=Payment_Device_(B)&creative=183085732533&matchtype=b&PID2=8TOAdIWH&network=g&adposition=1t1&target=&devicemodel=&campaign=UK_EN_PPH_TM_Desktop_Payment%20&%20Device_(B)&adtype=&geo_region=&geo_country=&ct=[program]&act=[account]&obj=[objective]&ch=[campaigntype]&tt=[tm]&mv=google&PID1=s8TOAdIWH%7Cdm;183085732533;%2Bpaypal%20mobile%20payment%20device;b;;eu84e2fpi0&gclid=CMiEpMHl79MCFaK87QodVK8Ghw&mpch=ads&rftp=4&srce=cnvr&ercc=27728-205828-8030-2&spid=412303872698664755
Thank you.
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It's all swings and roundabouts.
What I like about PayPal Here is that it just gives you that edge over the competition.
Also I have found it great for those situations when someone sees me working and just asks me to quickly do thiers too, being able to take credit cards is easier as my min one off charge is £50 and they arnt put off by trying to find notes, and if they haven't got the cash they can use thier debit card, and if their really brassic the credit card..
Now the funds appear in my bank account instantly. It's well worth it.
Is there a link to the fees you pay?
:o :o :o :o
Are you seriously asking this? Or are you having a laff? :P :P :P :P :P
??? ??? ??? ??? like i said............ :-\The fees are shown on the original post at the start of this thread, just scroll to the 1st post i made, and click on the statement you will see the fees there.
Now go and get a coffee, and wake yourself up chum! ::)roll
That says what you paid, it wasn't a link to the Paypal fee structure which was what I asked for. Obviously a different structure for this service. In my opinion still too expensive if you implement it widely. For £10,000 t/o it's £275 a month compared to £100 for Gocardless.
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It's all swings and roundabouts.
What I like about PayPal Here is that it just gives you that edge over the competition.
Also I have found it great for those situations when someone sees me working and just asks me to quickly do thiers too, being able to take credit cards is easier as my min one off charge is £50 and they arnt put off by trying to find notes, and if they haven't got the cash they can use thier debit card, and if their really brassic the credit card..
Now the funds appear in my bank account instantly. It's well worth it.
Is there a link to the fees you pay?
:o :o :o :o
Are you seriously asking this? Or are you having a laff? :P :P :P :P :P
??? ??? ??? ??? like i said............ :-\The fees are shown on the original post at the start of this thread, just scroll to the 1st post i made, and click on the statement you will see the fees there.
Now go and get a coffee, and wake yourself up chum! ::)roll
That says what you paid, it wasn't a link to the Paypal fee structure which was what I asked for. Obviously a different structure for this service. In my opinion still too expensive if you implement it widely. For £10,000 t/o it's £275 a month compared to £100 for Gocardless.
Well if your turning over £10k a month (well done) and your worried about a small £275 cost your either not making any profit on that turnover or somehow you have your figures confused.
Of course though I'm probably missing something here..