Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: lee_dewing on March 13, 2017, 09:08:47 pm
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Been asked to clean inside a conservatory, upvc as well as glass.
Just not interested at all.
Had customer for about 8 years.
What's the politest way to say no?
Without causing offence.
Rather walk over hot coals😁
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Just text this back, hope she doesn't get the ump ::)roll
Hi Arlene.
Unfortunately I can't do jobs like this as it takes too long for a one man operation.
There are companies in the yellow pages that specialize in upvc restoration can't say what they'd charge.
Sorry lee.
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i just say i dont clean insides,sorry.simple and straight to the point.i have lost customers sometimes too because i wont clean insides but hey ho you cant please everyone! :)
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Just tell em to get a quote from Thomas Sanderson if they want a proper job done. lol
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Lee, I think the simplest way is just to say 'sorry, I don't do that type of cleaning'
It's hard to say no to customers sometimes - it took a long time for me to say no - now if it's not earning at the very least what we make cleaning glass it's a no or priced so well the inconvience is somewhat softened
Darran
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Just put a price on it that you know they wont accept, are simply tell them you are too busy as it takes a long time, maybe reccommend another windy you know who will do it? (Providing he wont steal the custy)
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Confessions of a window cleaner would be terrible.
Scantily clad lady: Oh hi, can you come in and service my insides?
Lee Dewing: Sorry, your insides are too big of a job for me, try the yellow pages.
The end.
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"My liability insurance does not cover me for inside work"
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"My liability insurance does not cover me for inside work"
Fibber...I'm sure custards would think the same as they are not daft.lol
Just tell them the truth you don't want to do it. Or put in a really silly high price and hope they don't say yes. Either way there is a good chance they will find someone else that will do whatever they want including the regular window clean.
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Tell her your claustrophobic and can't work in confined spaces
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Dodgy ankle or knees. Can't use step ladder?
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Just had a chap phone that wanted his house guttering cleared out. Wanted someone to take out that plastic gutter guard crap, clean it and fit it back afterwards. I told him I will take it out but would not refit as it don't work very well. His reply was it does work so will leave it then. lol
Maybe I should have sent him some pics to prove he is talking out of his arse.
Mind I did post a review plus question & answer on screwfix but people still buy that crap lol
http://ugc.screwfix.com/profiles/5873-en_gb/pappasmurf/profile.htm
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Why do so called window cleaners refuse to clean insides,I like to think I'm professional and clean insides as well as glass roofs,a proper window cleaner should have no problem doing these tasks,alot just want to clean external with a wfp cause half cant use a squeegee,its part of the service,you are either a window cleaner or you ain't ,it's like getting a gardener that only cuts grass cause they can't be bothered to pick weeds,I really can't get my head around some people,you either provide a service or you don't,rant over ;D
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How about saving it for a rainy day.
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Why do so called window cleaners refuse to clean insides,I like to think I'm professional and clean insides as well as glass roofs,a proper window cleaner should have no problem doing these tasks,alot just want to clean external with a wfp cause half cant use a squeegee,its part of the service,you are either a window cleaner are you you'e not,it's like getting a gardener that only cuts grass cause they can't be bothered to pick weeds,I really can't get my head around some people,you either provide a service or you don't,rant over ;D
earn more cleaning outsides only... simples
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Not if you quote correctly,you'll be surprised ;)
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Not if you quote correctly,you'll be surprised ;)
If you quote correct to earn the same or more as outsides you'll end up with the same result - you don't do insides. Not many will pay two or even three times more.
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Not if you quote correctly,you'll be surprised ;)
dont need to as i dont do them, nothing to do with quoting correctly thats forum garbage talk ;D . I quote outsides correctly so need to waste time cleaning insides ;)
Of course commercial is different.
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Just had a chap phone that wanted his house guttering cleared out. Wanted someone to take out that plastic gutter guard crap, clean it and fit it back afterwards. I told him I will take it out but would not refit as it don't work very well. His reply was it does work so will leave it then. lol
Maybe I should have sent him some pics to prove he is talking out of his arse.
Mind I did post a review plus question & answer on screwfix but people still buy that crap lol
http://ugc.screwfix.com/profiles/5873-en_gb/pappasmurf/profile.htm
If that useless netting used for keeping crap out of gutters actually worked, then why do the gutters need clearing out? 😂
Whenever I am faced with this, I always recommend getting rid of it and accepting the fact that the gutters will need clearing periodically, and the job is made easier without the netting being in the way!
John.
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Just had a chap phone that wanted his house guttering cleared out. Wanted someone to take out that plastic gutter guard crap, clean it and fit it back afterwards. I told him I will take it out but would not refit as it don't work very well. His reply was it does work so will leave it then. lol
Maybe I should have sent him some pics to prove he is talking out of his arse.
Mind I did post a review plus question & answer on screwfix but people still buy that crap lol
http://ugc.screwfix.com/profiles/5873-en_gb/pappasmurf/profile.htm
If that useless netting used for keeping crap out of gutters actually worked, then why do the gutters need clearing out? 😂
Whenever I am faced with this, I always recommend getting rid of it and accepting the fact that the gutters will need clearing periodically, and the job is made easier without the netting being in the way!
John.
It's funny how they tend to agree not to put them back when they find out it will cost at least 3 times as much as a standard gutter clear. lol
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Why do so called window cleaners refuse to clean insides,I like to think I'm professional and clean insides as well as glass roofs,a proper window cleaner should have no problem doing these tasks,alot just want to clean external with a wfp cause half cant use a squeegee,its part of the service,you are either a window cleaner or you ain't ,it's like getting a gardener that only cuts grass cause they can't be bothered to pick weeds,I really can't get my head around some people,you either provide a service or you don't,rant over ;D
because ive been cleaning windows 24 years and cant be bothered messing about inside a customers property! ;D
i do clean a few elderly residents inside kitchen windows on request though(usually for a cuppa!) but thats about it. :)
plus i clean outside conny roofs,f/s/g cleans and solar panels.you gotta draw the line somewhere! ;D
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Why do so called window cleaners refuse to clean insides,I like to think I'm professional and clean insides as well as glass roofs,a proper window cleaner should have no problem doing these tasks,alot just want to clean external with a wfp cause half cant use a squeegee,its part of the service,you are either a window cleaner or you ain't ,it's like getting a gardener that only cuts grass cause they can't be bothered to pick weeds,I really can't get my head around some people,you either provide a service or you don't,rant over ;D
because ive been cleaning windows 24 years and cant be bothered messing about inside a customers property! ;D
i do clean a few elderly residents inside kitchen windows on request though(usually for a cuppa!) but thats about it. :)
plus i clean outside conny roofs,f/s/g cleans and solar panels.you gotta draw the line somewhere! ;D
Half a job springs to mind. lol
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Not if you quote correctly,you'll be surprised ;)
dont need to as i dont do them, nothing to do with quoting correctly thats forum garbage talk ;D . I quote outsides correctly so need to waste time cleaning insides ;)
Of course commercial is different.
Wealthier customers with large properties will pay a very good price for it but on standard domestic it can be hard to make it
pay.
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Why do so called window cleaners refuse to clean insides,I like to think I'm professional and clean insides as well as glass roofs,a proper window cleaner should have no problem doing these tasks,alot just want to clean external with a wfp cause half cant use a squeegee,its part of the service,you are either a window cleaner or you ain't ,it's like getting a gardener that only cuts grass cause they can't be bothered to pick weeds,I really can't get my head around some people,you either provide a service or you don't,rant over ;D
Not at all. If you are window cleaner doesn't mean you have to clean what you don't want to clean. I refuse awkward access houses and some terraced because I want to simple as that. I don't like being in customers houses so I don't do it regardless of the money. If a gardener chooses to just cut grass that's up to him.
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i also refuse certain conny roofs(flat ones with hardly any fall on them usually)as their a pain to clean,i also wont take on any window cleaning work that involves climbing over a flat roof to access the backs.
gutter clearing is another job that i dont do any more(unless access is easy and its part of a well priced full house valet)
i wouldnt clean a mid terraced house either unless i could clean the whole row,etc,etc
i dont need to as im busy enough cleaning all my regular (easier) work.im also 45 years of age and dont want to be fannying around with PITA jobs.
at one time id clean anything and ive learned through experience what jobs i will and wont do.
besides i want to keep my working hours down so i can enjoy my leisure time too.(6 or 7 hours a day is enough for me these days)
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That's the main benefit of being your own boss as you can be selective as much as you want for whatever reason. Unlike working for someone else you don't get a choice.
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That's the main benefit of being your own boss as you can be selective as much as you want for whatever reason. Unlike working for someone else you don't get a choice.
I tried being selective and told someone I don't do council estates .... and got a bad review on google :-X
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That's the main benefit of being your own boss as you can be selective as much as you want for whatever reason. Unlike working for someone else you don't get a choice.
I tried being selective and told someone I don't do council estates .... and got a bad review on google :-X
There's being selective and there's undiplomatic. ;D