Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: easy clean on March 07, 2017, 10:36:36 am
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Hi guys,
Any of you that have implemented a price increase, may I ask how you went about it?
Did you waffle on about price of diesel, insurance and all running costs increasing or did you just pretty much say that's your new price, like it or lump it?
Thanks for all comments
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I've tried both approaches over the years and found very little difference.
I feel better in myself having written out an explanation but I'm pretty certain that 99% don't read it.
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Hi guys,
Any of you that have implemented a price increase, may I ask how you went about it?
Did you waffle on about price of diesel, insurance and all running costs increasing or did you just pretty much say that's your new price, like it or lump it?
Thanks for all comments
a little note on chit/invoice/a text or face to face.they wont be happy about it but you have to put them up.this is what i write:
i was going to put the price up a pound(or whatever) from next clean.hope this ok.many thanks.Darren.
if they moan i simply tell them i think im being fair on both them and me going forward. :)
i really dont care whether i lose the job or not.thats the best attitude to have when putting up prices! ;)
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Hi guys,
Any of you that have implemented a price increase, may I ask how you went about it?
Did you waffle on about price of diesel, insurance and all running costs increasing or did you just pretty much say that's your new price, like it or lump it?
Thanks for all comments
They don't care what we're forking out it's about what they have to.
Just tell 'um and they'll take it or leave it. Some might moan but it's their 'right' to.
If they do need to why there's been a price increase then they're too thick to understand the answer.
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I explain that the cost of my washing up liquid has increased from 99p to £1 a bottle and therefore, regrettably, I have have no choice but to increase my charges from £12 to £13. Hope that helps. :)
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At your prices :o
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Ive knocked some leaflets up, slightly bigger than a business card with a small explanation in case they are not in. But this is because i dont often put my prices up as i get good prices to begin with and so i find this helps. Yet by time i put the prices up, to be honest most of my clients are ready for it themselves.
So even though i have some leaflets incase nobody is in, what i would say is be self confident when doing so. Not with an air of arrogance but simply be confident in yourself as to why you are increasing prices and the service you offer and that in itself goes along way.
However if you do a crap job, no matter how much confidence you have, it wont work ;D ;D
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Bourton Vale Window Cleaning Services Bourton Vale Cleaning Services
6 The Leaze, Barns Lane, Burford, Oxon OX18 4NE 6 The Leaze, Barns Lane, Burford, Oxon OX18 4NE
Tel 01993 822405, email steve.rix@hotmail.co.uk Tel 01993 822405, email steve.rix@hotmail.co.uk
Dear Sir/Madam, Dear Sir/Madam,
As you will probably be aware we As you will probably be aware we
have maintained our prices for four years now, have maintained our prices for four years now,
absorbing many increases in our costs, especially absorbing many increases in our costs especially
motor expenses, wages, and particularly motor expenses, wages and particularly
compulsory pensions for our employees. compulsory pensions for our employees.
It is with regret that we cannot It is with regret that we cannot
continue to absorb these increases and have to put continue to absorb these increases and have to put
up our prices, so from next month (April) the cost up our prices, so from next month (April) the cost
for your window cleaning will be £ for your window cleaning will be £
We thank you for your business in We thank you for your business in
the past, and look forward to providing you with our the past, and look forward to providing you with our
usual high levels of service in the future, usual high levels of service in the future,
Yours Faithfully, Yours Faithfully,
Stephen Rix Stephen Rix
Hope this helps.
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Bourton Vale Window Cleaning Services Bourton Vale Cleaning Services
6 The Leaze, Barns Lane, Burford, Oxon OX18 4NE 6 The Leaze, Barns Lane, Burford, Oxon OX18 4NE
Tel 01993 822405, email steve.rix@hotmail.co.uk Tel 01993 822405, email steve.rix@hotmail.co.uk
Dear Sir/Madam, Dear Sir/Madam,
As you will probably be aware we As you will probably be aware we
have maintained our prices for four years now, have maintained our prices for four years now,
absorbing many increases in our costs, especially absorbing many increases in our costs especially
motor expenses, wages, and particularly motor expenses, wages and particularly
compulsory pensions for our employees. compulsory pensions for our employees.
It is with regret that we cannot It is with regret that we cannot
continue to absorb these increases and have to put continue to absorb these increases and have to put
up our prices, so from next month (April) the cost up our prices, so from next month (April) the cost
for your window cleaning will be £ for your window cleaning will be £
We thank you for your business in We thank you for your business in
the past, and look forward to providing you with our the past, and look forward to providing you with our
usual high levels of service in the future, usual high levels of service in the future,
Yours Faithfully, Yours Faithfully,
Stephen Rix Stephen Rix
Hope this helps.
Is it just me or is everyone seeing double 🙁
Think iv worked too hard today
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Just cut and pasted from word and it came out like that! It works out 4 per sheet A4 (all nicely in line!!)
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Its never a good time to do your price increases with everyone else. Attention is already at saving money, and non essential stuff will be the 1st to go. I tend to do mine around September, and i dont make a huge deal about it either. No need to put flyers together detailing why etc etc, all your doing is showing lack of confidence in your decision.
I simply put a note on the bill, your price will be changing to xxx starting from xxxx. If you have any questions about this please contact us.
I dont even say your price is going up, they can work it out for themselves.
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Its never a good time to do your price increases with everyone else. Attention is already at saving money, and non essential stuff will be the 1st to go. I tend to do mine around September, and i dont make a huge deal about it either. No need to put flyers together detailing why etc etc, all your doing is showing lack of confidence in your decision.
I simply put a note on the bill, your price will be changing to xxx starting from xxxx. If you have any questions about this please contact us.
I dont even say your price is going up, they can work it out for themselves.
i disagree
april is the perfect time to put your prices up with the better weather.winter is now a distant memory and everyones happier and looking forward to spring and summer. :)
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All my clients know i dont put my prices up often ( lol said all waffle b4)
But all my newish customers all ask in january at the start of a year if its still the same price. Which would suggest that the average joe expects price increases early on in the year. Or in my case, my books are from the start of a tax year and so price increases as n when i do will occur at begining of a tax yr
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Its never a good time to do your price increases with everyone else. Attention is already at saving money, and non essential stuff will be the 1st to go. I tend to do mine around September, and i dont make a huge deal about it either. No need to put flyers together detailing why etc etc, all your doing is showing lack of confidence in your decision.
I simply put a note on the bill, your price will be changing to xxx starting from xxxx. If you have any questions about this please contact us.
I dont even say your price is going up, they can work it out for themselves.
i disagree
april is the perfect time to put your prices up with the better weather.winter is now a distant memory and everyones happier and looking forward to spring and summer. :)
That used to be my opinion, not now though.
If you are doing a real price increase, I'm not talking 50p here or £1 there I'm talking a proper increase, 20% accross the board for vat or summat the best time to do it is October, dark nights are coming, if you need to trim your round a bit you do it right before you're going to be most pushed for time.
Seems logical to me and I don't see any reason why the logic doesn't scale down to 50p here or £1 there.
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we ll just have to agree to disagree then! ;D
thats the beauty of working for yourself.we can do what we like.
every year i have a review of my jobs in jan/feb.earmark ones to put up(or dump!) and tell them in march.
i see it as "spring cleaning" my round for the year ahead. :)
works for me.
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No notification as such, just an adjusted price on their ’WINDOWS CLEANED TODAY’ slip through the door.
I always review my work, they go up whenever it feels appropriate. ‘Appropriate' means if I want more money to clean them.
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It's the perfect time to put them up , we've just had storm Doris , all custys have been leaving gates unlocked as their windows are a mess , after they've been cleaned , they realise how much they need doing and how much they need us
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Well, ive just started letting some know of my price increases and just got my first moan....
A couple in their late 60's who rent out 2 additional properties. Theyve been good customers since ive started 15yr back. Paid on time and paid for their elderly mum who lived over rd till she passed asay just b4 she was 101.
Anyway its been a low price for all those yrs at 7. I just did downstairs which included a conservatory as well. So left them the note as wasnt in, that the price has increased to 10, whilst all my other similar houses are 15+ in this area. (I dont mind this one as they have been great clients) anyways, hes like; "thats a jump nath, from 7 to 10 bla bla bla etc"
I remind them for yrs how theyve maintained a low price and what others are paying and suggest that obviously its upto them if wish to continue. They say yes hapoy to continue but just letting you know we're not happy.
Glad i only have a few customers who ive let keep a low price due to supposedly being a good client. As this is going to be a fun month
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i put a £12 job up to £15 yesterday no problem.most are £1 though!
what gets me is some customers say "you only put them up last year!"err...no!(it was 2014!3 YEARS AGO!!)that shuts them up! ;) ;)
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What annoys me is when ones moan and then like today, ive just gone picked up 3 recommendations at £10 quid a pop for less than ten mins of work and no quibble at price.
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What annoys me is when ones moan and then like today, ive just gone picked up 3 recommendations at £10 quid a pop for less than ten mins of work and no quibble at price.
3 jobs in less than 10 minutes ???
That's 3.3 minutes each house!
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What annoys me is when ones moan and then like today, ive just gone picked up 3 recommendations at £10 quid a pop for less than ten mins of work and no quibble at price.
3 jobs in less than 10 minutes ???
That's 3.3 minutes each house!
Sorry, just to spell it out more clearly;
3 jobs......each job @£10 and each job takes less than ten mins and non quibbled at price
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Aha !
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Stopwatch a few jobs next week I bet you'll be surprised how long some take actually on the glass.
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Stopwatch a few jobs next week I bet you'll be surprised how long some take actually on the glass.
I was actually thinking of doing that to see which jobs are the most profitable
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i time jobs all the time.you dont need a stopwatch!just look at your watch before and after the job. :)
i find the same job can take a few mins more depending on the previous weather since i last cleaned them.at the moment most jobs are taking a few mins more as im still cleaning work from storm doris!(and will be for a few weeks yet!).in spring/summer its snail trails,birdmuck and pollen! ;D
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Ridiculously quick on some jobs this time of the year with no bee 🐝 spots etc.
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I just put mine up in January , 75% of the round went up 1 or 2 pound , the other 25% went up 4 or 5 pound , i didnt get a single drop out , only 1 had a moan , he went from 8 to 10 , he thought 20% was too much , still on the books though !
This is what i used , did it from a search of old posts on here , so if its your work i thank you.
Same as Steve Rix on Word , 4 nice little postcards from one A4 sheet
Rich
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I just put mine up in January , 75% of the round went up 1 or 2 pound , the other 25% went up 4 or 5 pound , i didnt get a single drop out , only 1 had a moan , he went from 8 to 10 , he thought 20% was too much , still on the books though !
This is what i used , did it from a search of old posts on here , so if its your work i thank you.
Same as Steve Rix on Word , 4 nice little postcards from one A4 sheet
Rich
brilliant that rich.i like it.short and matter of fact.top marks from me! ;D
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Not a bad notice, but why sorry?
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Not a bad notice, but why sorry?
Change it to .....
'I'm delighted to tell you.....'
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i would change the phone number as well or rich is gonna get fed up of peeps complaining to him about jobs 200 miles away
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Not a bad notice, but why sorry?
Change it to .....
'I'm delighted to tell you.....'
Or, "you might be well dogged off with this but I'm chuffed as nuts".