Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: mike1986 on March 06, 2017, 06:48:01 pm

Title: cleaner planner painfully slow!
Post by: mike1986 on March 06, 2017, 06:48:01 pm: Is this happening to anyone else or is it just my account again >:(

Every page is taking about a minute to load!
Title: Re: cleaner planner painfully slow!
Post by: mike1986 on March 06, 2017, 06:57:24 pm: Now I cant access my account at all. This is getting ridiculous! >:( >:( >:(
Title: Re: cleaner planner painfully slow!
Post by: Frankybadboy on March 06, 2017, 06:59:27 pm: it slow
Title: Re: cleaner planner painfully slow!
Post by: andyjm1 on March 06, 2017, 07:02:02 pm: Yep, can't log in at all. Hope it gets sorted in the next couple of hours. :(
Title: Re: cleaner planner painfully slow!
Post by: Delta on March 06, 2017, 07:03:20 pm: Can't even open it. Useless.
Title: Re: cleaner planner painfully slow!
Post by: mike1986 on March 06, 2017, 07:09:58 pm: I had a problem earlier this week and contacted the out of hours support and he got it sorted that night, but I can't seem to find an out of hours support option on the site anymore ???
Title: Re: cleaner planner painfully slow!
Post by: Tosh on March 06, 2017, 07:15:36 pm: Been slow here. This happened about a year or so ago with it. They upgraded their server options then, perhaps they need to do the same again.
Title: Re: cleaner planner painfully slow!
Post by: Martin Lane on March 06, 2017, 07:16:04 pm: I have just sent an email hopefully it will get sorted out

Martin
Title: Re: cleaner planner painfully slow!
Post by: Martin Lane on March 06, 2017, 07:29:40 pm: Mine now working fine
Title: Re: cleaner planner painfully slow!
Post by: Frankybadboy on March 06, 2017, 07:35:05 pm: all ok now
Title: Re: cleaner planner painfully slow!
Post by: dazmond on March 06, 2017, 09:50:26 pm: all ok here.its not been slow at all.
Title: Re: cleaner planner painfully slow!
Post by: andi wilson on March 11, 2017, 09:08:37 am: This is starting to become a joke...! Its taken me the best part of an hour to raise 4 invoices...@!
Title: Re: cleaner planner painfully slow!
Post by: dazmond on March 11, 2017, 09:48:35 am: Quote from: andi wilson on March 11, 2017, 09:08:37 am
This is starting to become a joke...! Its taken me the best part of an hour to raise 4 invoices...@!

could it not be your internet connection?as ive never had the problems your having with CP
Title: Re: cleaner planner painfully slow!
Post by: andi wilson on March 11, 2017, 06:18:36 pm: the internet is not the best agreed.. But this is freezing, and you have to refresh, which then cancels everything you have just requested.. GRRR..
Title: Re: cleaner planner painfully slow!
Post by: Soupy on March 12, 2017, 08:33:43 am: Quote from: andi wilson on March 11, 2017, 06:18:36 pm
the internet is not the best agreed.. But this is freezing, and you have to refresh, which then cancels everything you have just requested.. GRRR..

What's your download speed?

We had issues with our Internet connection at work, it was @ 0.2 mbps (basically dial up) due to a fault with the router, cleaner planner won't work at that speed, you need at least 1mpbs to run it.