Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: dazmond on March 02, 2017, 08:32:42 am
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most of them just a pound(only around 200 accounts going up).enough to cover my monthly lease payment.not lost one customer yet!(the new prices dont come into force til april though) ;D
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cleaner planner makes it easy to change the price too as you can save new price as new ongoing standard price when ticking off jobs cleaned on the app on phone.brilliant! :)
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You know you've made it when they change from customers to accounts. lol.
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(http://www.cleanitup.co.uk/smf/1488445329_Screenshot_2017-03-02-09-01-28.png)
I knocked these little flyers up with vista print. A little bigger than my business cards to post or leave with my clients.
These ones are for work i have taken over and they are going up by atleast £5min
(http://www.cleanitup.co.uk/smf/1488446294_Screenshot_2017-03-02-09-17-42.png)
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It's nothing to do with cleaner planner more like sweet talking if you ask me,you can only rely so much on software when dealing with the general public I can assure you.
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get a spell checker before you print them off and capitalise I not i.
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get a spell checker before you print them off and capitalise I not i.
Yep, i should have known better, but only realised the one spelling error once i received the tickets
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It's nothing to do with cleaner planner more like sweet talking if you ask me,you can only rely so much on software when dealing with the general public I can assure you.
Not sure what you mean? The software does nothing except reduce admin time in this instance.
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Three Nathan.
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Don't think I'm being picky just want your flyers to look good......I find posting flyers on places like this before printing a good idea, you can guarantee someone will spellcheck for you.
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Talk about dropping flyers I've just had an odd phone call from someone saying she got my number from a flyer that recently was posted through her door. The odd thing was I've not posted any so said keep hold of it for me so I can take a look when I call by later today for a quote. I'm now sat her thinking what the hell is going on. I know I've got my dat brain scan tomorrow but surely I would remember doing a flyer drop or not. lol.
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Talk about dropping flyers I've just had an odd phone call from someone saying she got my number from a flyer that recently was posted through her door. The odd thing was I've not posted any so said keep hold of it for me so I can take a look when I call by later today for a quote. I'm now sat her thinking what the hell is going on. I know I've got my dat brain scan tomorrow but surely I would remember doing a flyer drop or not. lol.
It was me. Bill is in the post.
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Talk about dropping flyers I've just had an odd phone call from someone saying she got my number from a flyer that recently was posted through her door. The odd thing was I've not posted any so said keep hold of it for me so I can take a look when I call by later today for a quote. I'm now sat her thinking what the hell is going on. I know I've got my dat brain scan tomorrow but surely I would remember doing a flyer drop or not. lol.
It was me. Bill is in the post.
Turns out was a custard informing others in the terrace they were having building work done. They also mentioned they had me out to clear their shared gutter runs but noticed others in the terrace had weeds growing out of them too. Bless em they only recommended me in writing to them all so I've not completely lost my marbles just yet. lol
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(http://www.cleanitup.co.uk/smf/1488445329_Screenshot_2017-03-02-09-01-28.png)
I knocked these little flyers up with vista print. A little bigger than my business cards to post or leave with my clients.
These ones are for work i have taken over and they are going up by atleast £5min
(http://www.cleanitup.co.uk/smf/1488446294_Screenshot_2017-03-02-09-17-42.png)
all that is too wordy for me.i just tell them face to face they ll be going up next clean or write on their chit/invoice "I WAS GOING TO PUT THE PRICE UP BY ONE POUND NEXT CLEAN,HOPE THIS OK,MANY THANKS,DARREN.
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These flyers are for the ones who wont be in. If its only a quid im putting them up by then yes a quick note on the normal ticket will do. But on the rou d ive taken over most are looking at £5min increase, others more. My other work is also increasing by similar amounts and so its a reminder of how long they've had their price for to counter any initial objections.
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Five pounds an house how much are the houses your increasing by a fiver if you don't mind me asking
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so basically you ve took over a really underpriced round and want to put their prices up by a fiver each!good luck with that. ::)roll ;D
let us all know how you go on.i have put some prices up by a fiver myself in the past but their were all £40+ jobs.
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Here's a top tip. Make up some fliers from a bogus company that does not exist offering an unbelievable offer of a window clean @ £5 more than you charge. Pop these through your custys doors several months in advance of your price rise and they'll all accept your pound or two increase with no quibble. May the flier really proffesional looking, and if you get a call of it you'll know you're a crap windy too !!!!! ;D
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Here's a top tip. Make up some fliers from a bogus company that does not exist offering an unbelievable offer of a window clean @ £5 more than you charge. Pop these through your custys doors several months in advance of your price rise and they'll all accept your pound or two increase with no quibble. May the flier really proffesional looking, and if you get a call of it you'll know you're a crap windy too !!!!! ;D
this is what I thought about doing lol
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As for instance (i think ive posted this before)
(http://www.cleanitup.co.uk/smf/1488497049_Screenshot_2017-03-02-23-22-44.png)
(http://www.cleanitup.co.uk/smf/1488497065_Screenshot_2017-03-02-23-23-06.png)
Ive cleaned this with my friend for many yrs, but when i took over i didnt wait for this new tax yr i amended it virtually straight away. My friend did house n conservatory for £30. I changed it to the house being £30 and £20 for conservatory. So a £20 increase, it should be a whole lot more for the area but thought 20 for now was a good increase.
The ones im putting up this tax year are between 15 n 20, but these houses are on a street known as snobs hill. For instance one is the owner of a chain of opticians for instance. They are paying similar prices to my work in less wealthier areas, so they will see a jump in price (as my flyer says, the community hall is similar in price to their huge houses).
I have a £10 min charge now for any new work, i have some work under that which will be raised and some around that which will go to 14 or 15. I dont seem to have any problems with my minimum price so any that i loose will quickly be replaced by ones who will pay it.
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Here's a top tip. Make up some fliers from a bogus company that does not exist offering an unbelievable offer of a window clean @ £5 more than you charge. Pop these through your custys doors several months in advance of your price rise and they'll all accept your pound or two increase with no quibble. May the flier really proffesional looking, and if you get a call of it you'll know you're a crap windy too !!!!! ;D
;D
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(http://www.cleanitup.co.uk/smf/1488445329_Screenshot_2017-03-02-09-01-28.png)
I knocked these little flyers up with vista print. A little bigger than my business cards to post or leave with my clients.
These ones are for work i have taken over and they are going up by atleast £5min
(http://www.cleanitup.co.uk/smf/1488446294_Screenshot_2017-03-02-09-17-42.png)
I cannot understand why anybody would use vista print to save a few quid! Use a local printers who will design it, proof read it and show you a test card before printing. If you are not too good at spelling/wording they will offer advise as they do it for a living.
I would never ever use vista print, as a spelling mistake or badly worded phrase on a flyer/ticket does not carry your business very well.
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Vista print is fine - just put it up on here for proof reading and criticism before sending it off to be printed.
;D
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Advice... ;D
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Vista Print is fine.....I've had proofs to read from printers before with spelling mistakes so at the end of the day it's still down to you.
Passed a salon last week with a beautiful sign outside,,,,it said Hairdresing Salon.
And in town you can get a Spry Tan among other things.
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Vista Print is fine.....I've had proofs to read from printers before with spelling mistakes so at the end of the day it's still down to you.
Passed a salon last week with a beautiful sign outside,,,,it said Hairdresing Salon.
And in town you can get a Spry Tan among other things.
I had a and job there 😁
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Not sure why you need a long explanation as to why you're increasing your prices. Most people understand the reason why. I tend to tell the customer face to face if I can otherwise I just jot something down on the back of their invoice.
You usually know it's time for a price rise when customers ask "Is it still the same price?"
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Im not one of those shiners though that need to put their prices up by 50p or a pound each year. Each new job gets priced quite well, that its still a good price after a couple of years or so. But there comes a time when my good prices are too low behind ny excellent prices and so i have to close the gap, but that can be some time. So my customers are not used to price increases from me
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Just blame brexit.
That worked out fine for Unilever.
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I just put the price up. The tickets through the door with the new price. Lot easier.
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Peeps do expect prices to increase from time to time. The only reason why some cleaners don't bother is the fear of loosing work.
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I do very little residential now but kept some of the bigger stuff(40 ish jobs) £60 to £210 however now vat registered so had to put these up by 20% plus £3 to £5 for "overheads going up" so 60 quid now 75 quid .. explained in a short letter about vat etc.
Though I would loose a few but so far lost none :)
Sometimes we over think the situation - moral is just do what's right for your business.
Remember watching a youtube video of a guy giving out landscaping advice (keith kalfas) and he says wanna know how to attract higher paying customers ?? ................ charge more !
Put your prices up - dissolve the bottom to expand the top.
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I do very little residential now but kept some of the bigger stuff(40 ish jobs) £60 to £210 however now vat registered so had to put these up by 20% plus £3 to £5 for "overheads going up" so 60 quid now 75 quid .. explained in a short letter about vat etc.
Though I would loose a few but so far lost none :)
Sometimes we over think the situation - moral is just do what's right for your business.
Remember watching a youtube video of a guy giving out landscaping advice (keith kalfas) and he says wanna know how to attract higher paying customers ?? ................ charge more !
Put your prices up - dissolve the bottom to expand the top.
Good post.
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I do very little residential now but kept some of the bigger stuff(40 ish jobs) £60 to £210 however now vat registered so had to put these up by 20% plus £3 to £5 for "overheads going up" so 60 quid now 75 quid .. explained in a short letter about vat etc.
Though I would loose a few but so far lost none :)
Sometimes we over think the situation - moral is just do what's right for your business.
Remember watching a youtube video of a guy giving out landscaping advice (keith kalfas) and he says wanna know how to attract higher paying customers ?? ................ charge more !
Put your prices up - dissolve the bottom to expand the top.
Good post.
occasionally I can mange to post good stuff ;D
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I do very little residential now but kept some of the bigger stuff(40 ish jobs) £60 to £210 however now vat registered so had to put these up by 20% plus £3 to £5 for "overheads going up" so 60 quid now 75 quid .. explained in a short letter about vat etc.
Though I would loose a few but so far lost none :)
Sometimes we over think the situation - moral is just do what's right for your business.
Remember watching a youtube video of a guy giving out landscaping advice (keith kalfas) and he says wanna know how to attract higher paying customers ?? ................ charge more !
Put your prices up - dissolve the bottom to expand the top.
Good post.
occasionally I can mange to post good stuff ;D
;D
How long have you been focused on commercial? Do you find it easier getting commercial work than domestic?
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should not have posted this morning about not loosing any from a price increase.
kept one cheap job on as she went through about 3 window cleaners in a year before she found me a few years back and always said please don't stop coming blah blah blah .... went from £16 to £20 and even at 20 its not over priced ... explained about the vat etc ... text an hour later please cancel future cleans ::)roll :)
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I do very little residential now but kept some of the bigger stuff(40 ish jobs) £60 to £210 however now vat registered so had to put these up by 20% plus £3 to £5 for "overheads going up" so 60 quid now 75 quid .. explained in a short letter about vat etc.
Though I would loose a few but so far lost none :)
Sometimes we over think the situation - moral is just do what's right for your business.
Remember watching a youtube video of a guy giving out landscaping advice (keith kalfas) and he says wanna know how to attract higher paying customers ?? ................ charge more !
Put your prices up - dissolve the bottom to expand the top.
Good post.
occasionally I can mange to post good stuff ;D
;D
How long have you been focused on commercial? Do you find it easier getting commercial work than domestic?
been focusing on commercial since middle last year maybe not easier just a different approach .. website with seo content / keywords .. calling property management companies .. physical letters in post as emails have had it - kinda full circle type of thing ... lots and lots of way if you think about it .... next idea involves funky pigeon ;) ;)
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Sounds daft i know, but i have been reducing a few prices here and there recently.
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should not have posted this morning about not loosing any from a price increase.
kept one cheap job on as she went through about 3 window cleaners in a year before she found me a few years back and always said please don't stop coming blah blah blah .... went from £16 to £20 and even at 20 its not over priced ... explained about the vat etc ... text an hour later please cancel future cleans ::)roll :)
Being totally honest- if my wc added 4 quid tax onto me I also would cancel and find a none vat registered one without a second thought.
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Sounds daft i know, but i have been reducing a few prices here and there recently.
Huh? Seriously?
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should not have posted this morning about not loosing any from a price increase.
kept one cheap job on as she went through about 3 window cleaners in a year before she found me a few years back and always said please don't stop coming blah blah blah .... went from £16 to £20 and even at 20 its not over priced ... explained about the vat etc ... text an hour later please cancel future cleans ::)roll :)
Being totally honest- if my wc added 4 quid tax onto me I also would cancel and find a none vat registered one without a second thought.
::)roll
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Why rolly eyes Malc?
My neighbour refuses to use any vat registered services if he can avoid it.
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should not have posted this morning about not loosing any from a price increase.
kept one cheap job on as she went through about 3 window cleaners in a year before she found me a few years back and always said please don't stop coming blah blah blah .... went from £16 to £20 and even at 20 its not over priced ... explained about the vat etc ... text an hour later please cancel future cleans ::)roll :)
Being totally honest- if my wc added 4 quid tax onto me I also would cancel and find a none vat registered one without a second thought.
yes there's loads of cheaper window cleaners than me (vat or not) she will find one - will they do a great job, be reliable, go out of there way to get to her house ?? who knows may be may be not ... maybe she will need to go thru 3 or 4 again to find a gooden.
but tbh loosing her wont be effecting me at all
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Why rolly eyes Malc?
My neighbour refuses to use any vat registered services if he can avoid it.
Ian 101's post above this one is the main reason.
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should not have posted this morning about not loosing any from a price increase.
kept one cheap job on as she went through about 3 window cleaners in a year before she found me a few years back and always said please don't stop coming blah blah blah .... went from £16 to £20 and even at 20 its not over priced ... explained about the vat etc ... text an hour later please cancel future cleans ::)roll :)
Being totally honest- if my wc added 4 quid tax onto me I also would cancel and find a none vat registered one without a second thought.
yes there's loads of cheaper window cleaners than me (vat or not) she will find one - will they do a great job, be reliable, go out of there way to get to her house ?? who knows may be may be not ... maybe she will need to go thru 3 or 4 again to find a gooden.
but tbh loosing her wont be effecting me at all
They will do exactly as you did before you became a tax collector!
It's not a dig at you Ian, just being honest. As Dave Willis mentioned- I too avoid Vat registered business's when ever possible.
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::)roll ::)roll
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::)roll ::)roll
Roll your eyes all you like. Being VAT registered is no guarantee of a great service.
Here have one back ::)roll
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::)roll ::)roll
Roll your eyes all you like. Being VAT registered is no guarantee of a great service.
Here have one back ::)roll
But it is a guarantee the the customer is paying 20% over the odds- for no reason that benefits them! ;-)
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::)roll ::)roll
Roll your eyes all you like. Being VAT registered is no guarantee of a great service.
Here have one back ::)roll
But it is a guarantee the the customer is paying 20% over the odds- for no reason that benefits them! ;-)
Exactly. If my window cleaner just bumped the price by 20% for no real benefit to me as a client, off he fornicates.
::)roll
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ive just had my van sign written (with logo too) for cash.he did a great job.(£160) ;D
putting up prices by £4 or £5 a pop are gonna result in cancellations whether your VAT registered or not.its also got nothing to do with being "professional".like whats just been said, just because your more expensive doesnt mean your more reliable/better than a cheaper window cleaner. ::)roll ;D
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::)roll ::)roll ::)roll ::)roll ::)roll ::)roll ::)roll
no idea why im rolling my eyes but hate to be left out
and because im vat yes im still as crap as ever ;D ;D
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should not have posted this morning about not loosing any from a price increase.
kept one cheap job on as she went through about 3 window cleaners in a year before she found me a few years back and always said please don't stop coming blah blah blah .... went from £16 to £20 and even at 20 its not over priced ... explained about the vat etc ... text an hour later please cancel future cleans ::)roll :)
Being totally honest- if my wc added 4 quid tax onto me I also would cancel and find a none vat registered one without a second thought.
yes there's loads of cheaper window cleaners than me (vat or not) she will find one - will they do a great job, be reliable, go out of there way to get to her house ?? who knows may be may be not ... maybe she will need to go thru 3 or 4 again to find a gooden.
but tbh loosing her wont be effecting me at all
They will do exactly as you did before you became a tax collector!
It's not a dig at you Ian, just being honest. As Dave Willis mentioned- I too avoid Vat registered business's when ever possible.
before you became a tax collector! .... yup unpaid and get fooked if u do it wrong
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as regarding my own price rises no problems as yet but mine are only small rises and they dont come into affect til april.ive put around 80 accounts up a pound.only another 120-140 to go.these are mainly cheaper compact estate properties ive been cleaning for years.
ive had a few moaning but i think im being fair on both them and me.ive got to start thinking about my financial future now.im 45 and probably only got another 20-25 years of working life left(if im lucky!)so i need to start saving for retirement so i have a good nest egg for my old age. :)
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The customer doesn't care if your vat registered or not its the total cost that counts, if you up them by 20% and it works
it just shows you where under priced in the first place.
A better way would be to get the price up over a number of years with a vat date in mind therefore you arrive at the same
position without a large one off price increase.
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??? You'd end up with an even larger price rise then. 20 percent of whatever the price is.
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From the customers viewpoint it sounds crazy and from a customers viewpoint i also would get shot of my window cleaner.
Effectively your saying you earn alot of money splashing water on windows that now you have to become VAT registered and as a reward for earning alot from splashing water about, i have to charge you x amount to pay my VAT bill......hope you dont mind ;D
PI## OFF would come to my mind
;D ;D ;D
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I have a look and see who's due to go up it might mean only 10- 15 jobs should go up but if i all of a sudden put em up by 20% even I think I'd lose some 😂,it took her about an hour to work out your earning 80k plus a year and thought sod that. Having an increase right across the board is bound to result in some cancellations especially 20% increases I try and keep it to 1 1/2-2% each time unless it's been years.
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Lol
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I know people mostly go VAT because they have acquired a lot of commercial but it's also achievable on domestics,what happens if you have a good mix of work and you lose loads of domestics,you could be VAT 1 minute and having to de register the next could you not.
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I have a look and see who's due to go up it might mean only 10- 15 jobs should go up but if i all of a sudden put em up by 20% even I think I'd lose some 😂,it took her about an hour to work out your earning 80k plus a year and thought sod that. Having an increase right across the board is bound to result in some cancellations especially 20% increases I try and keep it to 1 1/2-2% each time unless it's been years.
If that what she thinks, she's stupid. Turn over as you know is different to earning.
Some will cancel but others will be happy knowing they deal with a growing successful business. Even if hes crap ::)roll
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I have a look and see who's due to go up it might mean only 10- 15 jobs should go up but if i all of a sudden put em up by 20% even I think I'd lose some 😂,it took her about an hour to work out your earning 80k plus a year and thought sod that. Having an increase right across the board is bound to result in some cancellations especially 20% increases I try and keep it to 1 1/2-2% each time unless it's been years.
If that what she thinks, she's stupid. Turn over as you know is different to earning.
Some will cancel but others will be happy knowing they deal with a growing successful business. Even if hes crap ::)roll
I was joking about being crap ;) sorry no rollies
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You put them up 20% that's tricky but there's gonna come a time you'll have to put it up again for a rise for yourself and the business,if you haven't had grief with the VAT part this will get em cancelling imo. Some will stay and understand I'm sure but if your area is littered with non VAT window cleaners I can see problems,commercial couldn't care less if your charging VAT they all pay it so understand it's the domestics your bound to have problems with,although we are in the 21st century a lot of people still can't get there head around a window cleaner and 80 grand a year and that's a fact when you listen to people that haven't a clue. It's good they don't have a clue what you can earn cleaning windows charging VAT and telling them is a good reason for them to stop the attitude of he's a nice bloke he's been cleaning our windows for ages to Jesus he earns 2-3 times what I earn,i don't think he needs my 40-50 every 6-8 weeks do you love lol.
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You put them up 20% that's tricky but there's gonna come a time you'll have to put it up again for a rise for yourself and the business,if you haven't had grief with the VAT part this will get em cancelling imo. Some will stay and understand I'm sure but if your area is littered with non VAT window cleaners I can see problems,commercial couldn't care less if your charging VAT they all pay it so understand it's the domestics your bound to have problems with,although we are in the 21st century a lot of people still can't get there head around a window cleaner and 80 grand a year and that's a fact when you listen to people that haven't a clue. It's good they don't have a clue what you can earn cleaning windows charging VAT and telling them is a good reason for them to stop the attitude of he's a nice bloke he's been cleaning our windows for ages to Jesus he earns 2-3 times what I earn,i don't think he needs my 40-50 every 6-8 weeks do you love lol.
Why would a window cleaner working alone and able to reach the vat threshold go above it as you would need to reach around £105k just to be at the below vat level ?
Second point, do you not think a customer would soon catch on that a shiner charging £40 to £50 for fifteen minutes work might be on a nice earner ?
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Good point but announcing I'm now vat registered I want an extra 2 quid in the 10 won't go down well with the man in the house 🏡
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At the end of the day, i feel that when your about to go vat, you should just take the hit and include the vat for domestic but add vat for commercial
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You put them up 20% that's tricky but there's gonna come a time you'll have to put it up again for a rise for yourself and the business,if you haven't had grief with the VAT part this will get em cancelling imo. Some will stay and understand I'm sure but if your area is littered with non VAT window cleaners I can see problems,commercial couldn't care less if your charging VAT they all pay it so understand it's the domestics your bound to have problems with,although we are in the 21st century a lot of people still can't get there head around a window cleaner and 80 grand a year and that's a fact when you listen to people that haven't a clue. It's good they don't have a clue what you can earn cleaning windows charging VAT and telling them is a good reason for them to stop the attitude of he's a nice bloke he's been cleaning our windows for ages to Jesus he earns 2-3 times what I earn,i don't think he needs my 40-50 every 6-8 weeks do you love lol.
Not enough rolley eyes in the world for this .
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You may roll your eyes but people are people in a country in uncertainty just to keep what work some have they should be happy,as said for a while I'd swallow the vat. Some people like customers don't share your dreams,just saying.