Clean It Up

UK General Cleaning Forum => General Cleaning Forum => Topic started by: Plankton on January 17, 2017, 05:26:53 pm

Title: Outitgoes.com
Post by: Plankton on January 17, 2017, 05:26:53 pm

Unable to access my email today, does anyone else use the above for email?

Title: Re: Outitgoes.com
Post by: Smurf on January 17, 2017, 05:35:56 pm

A rather ironic name that  ;D ;D

Don't they have any customer support you can contact or website to find out what is going on?

Can you get to the login page? https://www.outitgoes.com
 I can so if not try clearing your browser cache and try again.

Title: Re: Outitgoes.com
Post by: Plankton on January 17, 2017, 07:36:59 pm

Atmail could not communicate to the database resulting in an error. To continue please check the following:
Database username and password are correct
Hostname is authorized to connect to the database server
The software has been installed correctly and the database schema created
Validate your database connection details in the file config/dbconfig.ini
The error message returned from the server includes:
Unable to connect to database server.

Once the database connection details have been resolved, reload your browser to continue with the session.

Title: Re: Outitgoes.com
Post by: Smurf on January 17, 2017, 08:46:07 pm

Sounds to me your service provider email servers a down.

Title: Re: Outitgoes.com
Post by: Plankton on January 18, 2017, 12:45:41 am

It's working now. Don't have a clue what the problem was.

Title: Re: Outitgoes.com
Post by: Smurf on January 18, 2017, 09:04:55 am

You might now get an email to explain the reason why the outage.
I'm guessing they will say it was due to server maintenance. 

Title: Re: Outitgoes.com
Post by: Martin Anderson on February 02, 2017, 12:14:14 am

Im guessing your with Heart-Internet why not use the actually SMTP.: your domain? rather than their generic mail server address?