Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: jo5hm4n on December 14, 2016, 11:28:05 pm

Title: Lucky or Unlucky? What do you think.
Post by: jo5hm4n on December 14, 2016, 11:28:05 pm
So something random happened to me today.  I was cleaning windows wfp on a house, customer goes out and as i am finishing the last window which where Georgian style UPVC with 4 individual pieces rather than just 1 per pane.  One of the UPVC panels falls off as soon as brush touches it.  I calculated i had 15 minutes to spare to get this issue dealt with or i risk not completely all my work before it's dark.

I look over the road, theres a double glazing firm at some house.  I go over and ask for advice, guy comes to see the damage i've done, tells me what i need to do and explains he has some upvc double glazing adhesive tape which i can use to fix this piece back onto glass.  So i scrape off debris on this upvc panel, dry it down, dry the glass down, blade the tape to size stick it on, and put back on the glass.  Job was a good un looked better than before, because it was wobbly but now its solidly stuck down!  All done in like 15 mins.   I should be charging the customer extra for repair work ha.

So i'm still not sure whether what happened today was unlucky or lucky?  Bare in mind there was no DIY stores even remotely near where i was working.

I'm sure some pretty random things have happened to you guys whilst working, which saved you alot of time and hassle.
Title: Re: Lucky or Unlucky? What do you think.
Post by: dazmond on December 15, 2016, 07:58:03 am
look at it like this.you ve learned something today............always have some double glazing adhesive tape in your van for next time. ;D

i hate the stick on upvc bits made to make the windows look like georgians.luckily i only have a few customers with them.ive never knocked bits off but some are loose. ::)roll
Title: Re: Lucky or Unlucky? What do you think.
Post by: sunshine windows on December 15, 2016, 08:21:08 am
Smurf would have just knock all the rest off so they looked the same and risen off on his horse shouting yeeeeeehaaa! 😂😂😂
Title: Re: Lucky or Unlucky? What do you think.
Post by: SeanK on December 15, 2016, 08:25:37 am
I would have handed it to the home owner if there if not it would have been set on the window sill, its not our
job to fix faulty window decoration.
I will be very surprised if more of these don't come off in future, I priced a very large stand alone a few years back where the
owner asked me to be careful because the last window cleaner had knocked a few of these off, had a quick look and noticed that a
few of the slats where loose, walked away as not worth the hassle.
Title: Re: Lucky or Unlucky? What do you think.
Post by: chris turner on December 15, 2016, 09:12:29 am
I would of watched it fall on the floor, ignored it and carried on working. Not my problem.
Actually that's a lie, I Normally throw it in the nearest bush so the custard doesn't see it on the floor.

Title: Re: Lucky or Unlucky? What do you think.
Post by: Smurf on December 15, 2016, 09:23:55 am
Smurf would have just knock all the rest off so they looked the same and risen off on his horse shouting yeeeeeehaaa! 😂😂😂

Cheeky  ;D

They can and do fall off even taking extra care. But the ones that do customers in general are already aware they are crap.  I just warn them anyway beforehand that if any do fall off it's not my responsibility  to fix it. That way I cover my own arse and never had any comebacks if they do.
Title: Re: Lucky or Unlucky? What do you think.
Post by: jk999 on December 15, 2016, 09:54:33 am
Carry some of that joiners mate around with you sticks anything together like concrete. Word of advice don't get the glue on your hands  ;D
Title: Re: Lucky or Unlucky? What do you think.
Post by: Smurf on December 15, 2016, 12:54:51 pm
 ;D will give that a miss

That  fake stick on lead can also be a pain in the arse too so i tell them the same beforehand it's not my responsibility  to fix it if bits come unstuck  ::)roll
Title: Re: Lucky or Unlucky? What do you think.
Post by: Shrek on December 15, 2016, 01:26:52 pm
I would of watched it fall on the floor, ignored it and carried on working. Not my problem.
Actually that's a lie, I Normally throw it in the nearest bush so the custard doesn't see it on the floor.

😂😂😂
Title: Re: Lucky or Unlucky? What do you think.
Post by: Smurf on December 15, 2016, 01:37:42 pm
That’s until they blame you and pull out their trump card by playing back the CCTV footage... What would you say then?  ;D ;D
Title: Re: Lucky or Unlucky? What do you think.
Post by: Steven Biggs on December 15, 2016, 01:40:52 pm
I've got 10 new builds . All have got that stick on upvc on the top half and the bottom half is one large pane . . I told em all that I would only rinse the top Georgian effect but scrub everything else . They are fine with that . Every time I go there's pieces that have fallen off . Not my problem . They are hassling the builders to get it sorted but I don't think he's bothered . . So I'm not .
Title: Re: Lucky or Unlucky? What do you think.
Post by: chris turner on December 15, 2016, 02:29:42 pm
That’s until they blame you and pull out their trump card by playing back the CCTV footage... What would you say then?  ;D ;D

That's when the scissors and knuckle duster come out  ;D
Title: Re: Lucky or Unlucky? What do you think.
Post by: mike1986 on December 15, 2016, 03:19:57 pm
I've knocked these of loads of times over the years. Just keep some no more nails double sided tape in my van and stick them back in. Only takes 10 mins.
Title: Re: Lucky or Unlucky? What do you think.
Post by: Smurf on December 15, 2016, 03:55:00 pm
10 mins of your time  for FREE..:o That's another 20-30 squid house you could have cleaned surely?  ;D ;D

Just think how much hassle having to get the ladders off the van and fart about puttimg them back on for Free. Sod that for a game of soldiers. ::)roll
Title: Re: Lucky or Unlucky? What do you think.
Post by: Tosh on December 15, 2016, 04:33:06 pm
I knock them off on purpose. Then charge them £15.00 to restore them back to how they were when I turned up that day.


Last week I knocked 11 off one set of patio doors and blamed the dog.

Well, it is Christmas.
Title: Re: Lucky or Unlucky? What do you think.
Post by: Smurf on December 15, 2016, 04:41:30 pm
I knock them off on purpose. Then charge them £15.00 to restore them back to how they were when I turned up that day.


Last week I knocked 11 off one set of patio doors and blamed the dog.

Well, it is Christmas.

Then  I'm guessing you also added an Xmas tip surcharge on top too  ;D ;D
Title: Re: Lucky or Unlucky? What do you think.
Post by: Tosh on December 15, 2016, 05:26:15 pm
I looked at them with puppy-dog eyes, works every time ;)
Title: Re: Lucky or Unlucky? What do you think.
Post by: Smurf on December 15, 2016, 05:32:24 pm
I looked at them with puppy-dog eyes, works every time ;)

What you mean the skint begger look  ;D ;D
Title: Re: Lucky or Unlucky? What do you think.
Post by: Tosh on December 15, 2016, 05:35:23 pm
I’ll settle for that as a description ;)
Title: Re: Lucky or Unlucky? What do you think.
Post by: Smurf on December 15, 2016, 05:37:34 pm
Works well for me  ;D ;D
Title: Re: Lucky or Unlucky? What do you think.
Post by: mike1986 on December 15, 2016, 05:38:56 pm
10 mins of your time  for FREE..:o That's another 20-30 squid house you could have cleaned surely?  ;D ;D

Just think how much hassle having to get the ladders off the van and fart about puttimg them back on for Free. Sod that for a game of soldiers. ::)roll

If someone did a job at my property and didn't leave it exactly the way it was before they arrived, I would expect them to repair any damage wouldn't you??

As far as the customer is concerned it was fine before you touched it.
Title: Re: Lucky or Unlucky? What do you think.
Post by: Stoots on December 15, 2016, 05:40:16 pm
I knocked one off of those Georgian windows a while ago, it fell in the gutter of jutty out type bay window below. I couldn't get the ladder up to put it back on so I left it and never said owt.  Got away with it
Title: Re: Lucky or Unlucky? What do you think.
Post by: Smurf on December 15, 2016, 05:43:12 pm
Good man. Was not me honest guv ::)roll  ;D