Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: nathankaye on December 14, 2016, 12:17:09 pm
-
(http://www.cleanitup.co.uk/smf/1481717693_Screenshot_2016-12-14-12-10-54.png)
Great!! :'(
Work is being carried out at the bottom of a street where i virtually clean all the house. Cutting pavement up etc,,,,,one down side of leaving water on windows......well thats todays work cut short. Do u reckon i could bill council for loss of income ;D
-
At the speed you clean I doubt they would dry any different.
-
At the speed you clean I doubt they would dry any different.
;D ;D
Cheek!!
-
You could have got them to hold yer hose I suppose or could have used a backpack maybe? ;D ;D
Anyhow I would have thought most would have wanted their windows cleaned after the road works had been completed surely ::)roll
-
i would ve still cleaned them using my backpack and little trolley and parked my van further up the road. ;D
where theres a will,theres a way.
-
Thankfully it was just today they were doing all the cutting etc. The reason for leaving them obviously because they would make a mess of wet windows, not because of the hose.
Anyway it worked out well. I remembered i had a fascia job to price so went there i stead. ;D
-
Couldn’t you work somewhere else?
-
Couldn’t you work somewhere else?
That round takes a couple of days, normally this day is good because i have no locked gates etc. The 2nd day i have alot of customers to txt night before. So i couldnt switch days.
But it worked out well, a shorter day but good pay with a fascia clean n conny roof clean on same property that i was going to do next wk ;D
-
if you cleaned them while they were doing Groundworks, Sthill saws out, DUST everywhere, cutting Paving slabs. They will have been a WASTE of time, all the dust from the paving being cut would have rested on the water on their windows, they would actually been crap. Keep well away if work near like this. keep your ustomers happy. how would you like to find a docket saying your windows have been cleaned, to see they are full of dirty dust.
Be Proffesional, even in window cleaning. Your customers are your living. Thers lots of us about.
-
Yes. Whatever you do "Be Proffesional".
-
Couldn’t you work somewhere else?
That round takes a couple of days, normally this day is good because i have no locked gates etc. The 2nd day i have alot of customers to txt night before. So i couldnt switch days.
???
-
As in, i didnt txt those customers the night before as i wasnt expecting to be on their streets today. So if i turn up today without txting and no ladders on van, i would only be cleaning fronts and not whole houses, which isnt worth it, as i cant get into the backs.
My other round isnt due untill next wk. So im glad i had this add on job as a one off to do.
-
One estate I clean is having fibreoptic installed. Road dug up, metal fencing and dust everywhere. It's been like this since the summer and will be ongoing for a few more months into next year. I clean them every 4 weeks. I would normally be hesitant to do work like this, but every one of my customers want me to carry on, so it's happy days. If I come across more short term works, I ask the customer if they want them done or wait until they are gone.
John
-
if you cleaned them while they were doing Groundworks, Sthill saws out, DUST everywhere, cutting Paving slabs. They will have been a WASTE of time, all the dust from the paving being cut would have rested on the water on their windows, they would actually been crap. Keep well away if work near like this. keep your ustomers happy. how would you like to find a docket saying your windows have been cleaned, to see they are full of dirty dust.
Be Proffesional, even in window cleaning. Your customers are your living. Thers lots of us about.
it doesnt mean the dust is going to land on the windows(depending if theres any wind).id crack on and blade the ground floor windows at the front of the properties.
-
if you cleaned them while they were doing Groundworks, Sthill saws out, DUST everywhere, cutting Paving slabs. They will have been a WASTE of time, all the dust from the paving being cut would have rested on the water on their windows, they would actually been crap. Keep well away if work near like this. keep your ustomers happy. how would you like to find a docket saying your windows have been cleaned, to see they are full of dirty dust.
Be Proffesional, even in window cleaning. Your customers are your living. Thers lots of us about.
it doesnt mean the dust is going to land on the windows(depending if theres any wind).id crack on and blade the ground floor windows at the front of the properties.
Exactly, and then just strut away spurs clicking, yeehaa. lol.
-
Just do what Johnny B suggested, if its going to be long term work then check with your customers, if its a one or two day
job leave any properties that are going to be effected to the job is finished and clean other properties.
Last week I finished off cleaning the windows for a guy to turn up to power wash the fascia's and gutters, luckily I wasn't carrying
scissors. lol.
-
Just do what Johnny B suggested, if its going to be long term work then check with your customers, if its a one or two day
job leave any properties that are going to be effected to the job is finished and clean other properties.
Last week I finished off cleaning the windows for a guy to turn up to power wash the fascia's and gutters, luckily I wasn't carrying
scissors. lol.
A professional exterior cleaner would have included a window clean afterwards surely?
Worst culprits I've found are people armed with a leaf blower that blows crap everywhere. Or homeowners/pressure washing cowboys they employ that don’t clean up after themselves and leave crap splattered everywhere ::)roll
-
Shouldn't they cut with a water feed so no dust? I personally wouldn't use a tradesman if I saw him cutting stone or slabs without. Rings cowboy to me.
-
Just do what Johnny B suggested, if its going to be long term work then check with your customers, if its a one or two day
job leave any properties that are going to be effected to the job is finished and clean other properties.
Last week I finished off cleaning the windows for a guy to turn up to power wash the fascia's and gutters, luckily I wasn't carrying
scissors. lol.
😁
-
Just do what Johnny B suggested, if its going to be long term work then check with your customers, if its a one or two day
job leave any properties that are going to be effected to the job is finished and clean other properties.
Last week I finished off cleaning the windows for a guy to turn up to power wash the fascia's and gutters, luckily I wasn't carrying
scissors. lol.
A professional exterior cleaner would have included a window clean afterwards surely?
Worst culprits I've found are people armed with a leaf blower that blows crap everywhere. Or homeowners/pressure washing cowboys they employ that don’t clean up after themselves and leave crap splattered everywhere ::)roll
A gardener armed with a leaf blower caused my one complaint this year. Had to reclean the windows for free >:(
I keep some scissors and my logo'd knuckle duster close by in case I ever see the bugger again.
-
if you cleaned them while they were doing Groundworks, Sthill saws out, DUST everywhere, cutting Paving slabs. They will have been a WASTE of time, all the dust from the paving being cut would have rested on the water on their windows, they would actually been crap. Keep well away if work near like this. keep your ustomers happy. how would you like to find a docket saying your windows have been cleaned, to see they are full of dirty dust.
Be Proffesional, even in window cleaning. Your customers are your living. Thers lots of us about.
I don't get this - surely the professional thing to do is to clean the windows on the same day as all the other work? In my opinion it is UN-professional to have to return to a job off schedule in order to avoid something over which you have NO control. If they dry badly then go baxck if asked. That, in my opinion, is professional. To move everything for one customer is actually indicative of a lack of work and arguably amateurish.
-
if you cleaned them while they were doing Groundworks, Sthill saws out, DUST everywhere, cutting Paving slabs. They will have been a WASTE of time, all the dust from the paving being cut would have rested on the water on their windows, they would actually been crap. Keep well away if work near like this. keep your ustomers happy. how would you like to find a docket saying your windows have been cleaned, to see they are full of dirty dust.
Be Proffesional, even in window cleaning. Your customers are your living. Thers lots of us about.
I don't get this - surely the professional thing to do is to clean the windows on the same day as all the other work? In my opinion it is UN-professional to have to return to a job off schedule in order to avoid something over which you have NO control. If they dry badly then go baxck if asked. That, in my opinion, is professional. To move everything for one customer is actually indicative of a lack of work and arguably amateurish.
Well said
-
I used to do paving, Id use a water spray to keep dust down when in residential area, most dont bother, just let the dust blow everywhere, this dust is Concrete.
Work on weekend if needed. i do. as long as you get all your work done , theres always another day.
If they are not cutting paving slabs just clean as normal. Did you say they were cutting slabs.
-
I remember doing a full exterior deep clean on a new property. Made sure none of the builders were going to start cutting poop up first or start blowing crap about before I started. Anyway halfway through the job a road gang turns up and digs up the road to lay new pipes. Oh ffs why do I bother sometimes I thought at the time as they totally trashed the look of the place in thick dust that I just spent hours working on. Bless em ;D ;D
-
did you catch them secretly smiling, haha
-
Im also not a fan of when either customer or a gardener uses a strimmer to cut wet grass, which ends up sticking to the glass and you turn up to scrub grasd of either the windows or patio doors 😠
-
did you catch them secretly smiling, haha
As it happend yes I did. But I had the last laugh as got paid twice for the same job as was asked to come back a month later to do it again ;D
-
if you cleaned them while they were doing Groundworks, Sthill saws out, DUST everywhere, cutting Paving slabs. They will have been a WASTE of time, all the dust from the paving being cut would have rested on the water on their windows, they would actually been crap. Keep well away if work near like this. keep your ustomers happy. how would you like to find a docket saying your windows have been cleaned, to see they are full of dirty dust.
Be Proffesional, even in window cleaning. Your customers are your living. Thers lots of us about.
I don't get this - surely the professional thing to do is to clean the windows on the same day as all the other work? In my opinion it is UN-professional to have to return to a job off schedule in order to avoid something over which you have NO control. If they dry badly then go baxck if asked. That, in my opinion, is professional. To move everything for one customer is actually indicative of a lack of work and arguably amateurish.
Well said
Your easily impressed Shrek, seriously look at it through the eyes of a potential customer watching you clean somebody's
windows in a dust cloud, cowboy, desperado, not a clue hatchet man would all come to mind but it certainly wouldn't be a professional shiner who cares about doing a quality job.
-
i must admit i have skipped jobs due to workmen cutting slabs.i hate the noise and the smell of concrete dust as well as potentially making the windows dirty on a property.i usually skip them until next time their due too as i cant be bothered going back a week later disrupting my schedule(unless the customer phones me up) :)
-
i must admit i have skipped jobs due to workmen cutting slabs.i hate the noise and the smell of concrete dust as well as potentially making the windows dirty on a property.i usually skip them until next time their due too as i cant be bothered going back a week later disrupting my schedule(unless the customer phones me up) :)
Same here but it depends on where I'm cleaning, if its the next street or close by I would pop round and clean the missed property a few days later.
-
if you cleaned them while they were doing Groundworks, Sthill saws out, DUST everywhere, cutting Paving slabs. They will have been a WASTE of time, all the dust from the paving being cut would have rested on the water on their windows, they would actually been crap. Keep well away if work near like this. keep your ustomers happy. how would you like to find a docket saying your windows have been cleaned, to see they are full of dirty dust.
Be Proffesional, even in window cleaning. Your customers are your living. Thers lots of us about.
I don't get this - surely the professional thing to do is to clean the windows on the same day as all the other work? In my opinion it is UN-professional to have to return to a job off schedule in order to avoid something over which you have NO control. If they dry badly then go baxck if asked. That, in my opinion, is professional. To move everything for one customer is actually indicative of a lack of work and arguably amateurish.
Well said
Your easily impressed Shrek, seriously look at it through the eyes of a potential customer watching you clean somebody's
windows in a dust cloud, cowboy, desperado, not a clue hatchet man would all come to mind but it certainly wouldn't be a professional shiner who cares about doing a quality job.
Ofcourse if you haven't got a full round and it's all on your doorstep then you can pop back later.
-
if you cleaned them while they were doing Groundworks, Sthill saws out, DUST everywhere, cutting Paving slabs. They will have been a WASTE of time, all the dust from the paving being cut would have rested on the water on their windows, they would actually been crap. Keep well away if work near like this. keep your ustomers happy. how would you like to find a docket saying your windows have been cleaned, to see they are full of dirty dust.
Be Proffesional, even in window cleaning. Your customers are your living. Thers lots of us about.
I don't get this - surely the professional thing to do is to clean the windows on the same day as all the other work? In my opinion it is UN-professional to have to return to a job off schedule in order to avoid something over which you have NO control. If they dry badly then go baxck if asked. That, in my opinion, is professional. To move everything for one customer is actually indicative of a lack of work and arguably amateurish.
Well said
Your easily impressed Shrek, seriously look at it through the eyes of a potential customer watching you clean somebody's
windows in a dust cloud, cowboy, desperado, not a clue hatchet man would all come to mind but it certainly wouldn't be a professional shiner who cares about doing a quality job.
Ofcourse if you haven't got a full round and it's all on your doorstep then you can pop back later.
That's a very poor reply, even with a full round missing one property and cleaning it a few days later isn't going to have
much if any effect on a domestic round, ok I could see a where it would might be a problem if it was a happening daily.
-
if you cleaned them while they were doing Groundworks, Sthill saws out, DUST everywhere, cutting Paving slabs. They will have been a WASTE of time, all the dust from the paving being cut would have rested on the water on their windows, they would actually been crap. Keep well away if work near like this. keep your ustomers happy. how would you like to find a docket saying your windows have been cleaned, to see they are full of dirty dust.
Be Proffesional, even in window cleaning. Your customers are your living. Thers lots of us about.
I don't get this - surely the professional thing to do is to clean the windows on the same day as all the other work? In my opinion it is UN-professional to have to return to a job off schedule in order to avoid something over which you have NO control. If they dry badly then go baxck if asked. That, in my opinion, is professional. To move everything for one customer is actually indicative of a lack of work and arguably amateurish.
Well said
Your easily impressed Shrek, seriously look at it through the eyes of a potential customer watching you clean somebody's
windows in a dust cloud, cowboy, desperado, not a clue hatchet man would all come to mind but it certainly wouldn't be a professional shiner who cares about doing a quality job.
well said
-
if you cleaned them while they were doing Groundworks, Sthill saws out, DUST everywhere, cutting Paving slabs. They will have been a WASTE of time, all the dust from the paving being cut would have rested on the water on their windows, they would actually been crap. Keep well away if work near like this. keep your ustomers happy. how would you like to find a docket saying your windows have been cleaned, to see they are full of dirty dust.
Be Proffesional, even in window cleaning. Your customers are your living. Thers lots of us about.
I don't get this - surely the professional thing to do is to clean the windows on the same day as all the other work? In my opinion it is UN-professional to have to return to a job off schedule in order to avoid something over which you have NO control. If they dry badly then go baxck if asked. That, in my opinion, is professional. To move everything for one customer is actually indicative of a lack of work and arguably amateurish.
Well said
Your easily impressed Shrek, seriously look at it through the eyes of a potential customer watching you clean somebody's
windows in a dust cloud, cowboy, desperado, not a clue hatchet man would all come to mind but it certainly wouldn't be a professional shiner who cares about doing a quality job.
Ofcourse if you haven't got a full round and it's all on your doorstep then you can pop back later.
That's a very poor reply, even with a full round missing one property and cleaning it a few days later isn't going to have
much if any effect on a domestic round, ok I could see a where it would might be a problem if it was a happening daily.
It depends where it is. We go about 15 miles out. There's no way a van could go back for one house. You continually make the same mistake - thinking that what works for you will work for everyone, or if you can't do it, no one can, yet every day I disprove what you think is not possible. ;)
-
I don't see what having a full round or not has anything to do with it, more about how compact it is. If that was me I would have missed them and just knocked a few off the next days work and just popped back when they have finished..simples
-
I don't see what having a full round or not has anything to do with it, more about how compact it is. If that was me I would have missed them and just knocked a few off the next days work and just popped back when they have finished..simples
Ditto. My round that was affected by this, thats exactly what i was able to do. Its s 2 day tound on wfp. Sadly due to not expecting to swap days i didnt notify my 2nd day clients to open gates so it meant i could do an add on job else where and simply start the 2 day round on the next day. For me it wasnt an issue, other than simply pointing out a small flaw of wfp and perhapd my method of texting customers about gates. Tho the latter is not normally a problem, other than when circumstances outside your control makes you swap days and then for me it fails :-\
-
Texting the night before must be a nightmare at times?
I bet custards can get annoyed too if they remember to unlock the gate and you don't turn up for whatever reason.
-
Here's an unusual sentence:
I agree with nathankaye and SeanK.
:o
If there is work on leave it. Write them a note explaining why you've missed them out if they are not in.
This job is about keeping hassle to a minimum. Builders, gardeners etc are hassle all day long, it's their specialty.
-
Texting the night before must be a nightmare at times?
I bet custards can get annoyed too if they remember to unlock the gate and you don't turn up for whatever reason.
It can happen but if you explain from the outset that it's not a 100% guarantee of service, and that you are subject to delays for various reasons, 99% are fine.
I text about 20% of my customers now and I'd be happy for that to go to 100
-
Texting the night before must be a nightmare at times?
I bet custards can get annoyed too if they remember to unlock the gate and you don't turn up for whatever reason.
There was a time when i got called away from work (had to take my ickle girl to hospital) and so didnt get to all customers i txted. However i txted them all to apologize and that i got called away from work. Thankfully i didnt get any angry txt from the customers.
I have a standard txt in phone that i send out. Just takes five mins when in evening to send so not much of an hassle really.
I also organise my round that i do those jobs that i txt first as early in the day as possible.
-
You could buy em all a Bluetooth padlock for Xmas...Problem solved until the battery runs out ;D
https://www.youtube.com/watch?v=VAraojJtUZk
-
if you cleaned them while they were doing Groundworks, Sthill saws out, DUST everywhere, cutting Paving slabs. They will have been a WASTE of time, all the dust from the paving being cut would have rested on the water on their windows, they would actually been crap. Keep well away if work near like this. keep your ustomers happy. how would you like to find a docket saying your windows have been cleaned, to see they are full of dirty dust.
Be Proffesional, even in window cleaning. Your customers are your living. Thers lots of us about.
I don't get this - surely the professional thing to do is to clean the windows on the same day as all the other work? In my opinion it is UN-professional to have to return to a job off schedule in order to avoid something over which you have NO control. If they dry badly then go baxck if asked. That, in my opinion, is professional. To move everything for one customer is actually indicative of a lack of work and arguably amateurish.
Well said
Your easily impressed Shrek, seriously look at it through the eyes of a potential customer watching you clean somebody's
windows in a dust cloud, cowboy, desperado, not a clue hatchet man would all come to mind but it certainly wouldn't be a professional shiner who cares about doing a quality job.
Ofcourse if you haven't got a full round and it's all on your doorstep then you can pop back later.
That's a very poor reply, even with a full round missing one property and cleaning it a few days later isn't going to have
much if any effect on a domestic round, ok I could see a where it would might be a problem if it was a happening daily.
It depends where it is. We go about 15 miles out. There's no way a van could go back for one house. You continually make the same mistake - thinking that what works for you will work for everyone, or if you can't do it, no one can, yet every day I disprove what you think is not possible. ;)
Nobody's suggesting a 15 mile round trip to clean a missed property but if you where heading
out in the same direction which meant you where within a sensible distance of the property then what's the problem.
-
I guess the price and size of the job is also relevant if you would trek back out or just leave it until next time you are back in that area.
-
Texting the night before must be a nightmare at times?
I bet custards can get annoyed too if they remember to unlock the gate and you don't turn up for whatever reason.
It can happen but if you explain from the outset that it's not a 100% guarantee of service, and that you are subject to delays for various reasons, 99% are fine.
I text about 20% of my customers now and I'd be happy for that to go to 100
If there's work at the house we'd leave it, but not for work nearby. There's often building work going on around jobs. As so much work is texted ahead and as whoever is doing the work would have no idea what they are doing the next day until they see their job sheet, they can't make the decision to do it the next day.
Each to their own.
-
If there's work at the house we'd leave it, but not for work nearby. There's often building work going on around jobs. As so much work is texted ahead and as whoever is doing the work would have no idea what they are doing the next day until they see their job sheet, they can't make the decision to do it the next day.
Each to their own.
Unless we're back on that street I wouldn't do it the next day. It would be next month.
-
If there's work at the house we'd leave it, but not for work nearby. There's often building work going on around jobs. As so much work is texted ahead and as whoever is doing the work would have no idea what they are doing the next day until they see their job sheet, they can't make the decision to do it the next day.
Each to their own.
Unless we're back on that street I wouldn't do it the next day. It would be next month.
Ours would have to wait TWO months.
-
If there's work at the house we'd leave it, but not for work nearby. There's often building work going on around jobs. As so much work is texted ahead and as whoever is doing the work would have no idea what they are doing the next day until they see their job sheet, they can't make the decision to do it the next day.
Each to their own.
Unless we're back on that street I wouldn't do it the next day. It would be next month.
Ours would have to wait TWO months.
Can start getting silly having to accommodate and go back to do individual jobs surely whatever frequency their on?
-
I agree, if it only affected one client i would let them know that ive skipped it for obvious reasons and will pick up again from next clean. Unless it was a higher paid job.
It worked out even better in end for me. The add on job i did to fill that day, i ended up finishing in dark. After half 4. So as i was passing today i called to see if they were happy with job as could see better in day. Great PR!! They were more than happy and more so with how clean the windows were on wfp and booked me for regular 4 wkly cleans. Its only a minute away from another of my rounds, so can easily accommodate that. 💰💰
-
If there's work at the house we'd leave it, but not for work nearby. There's often building work going on around jobs. As so much work is texted ahead and as whoever is doing the work would have no idea what they are doing the next day until they see their job sheet, they can't make the decision to do it the next day.
Each to their own.
Unless we're back on that street I wouldn't do it the next day. It would be next month.
Ours would have to wait TWO months.
Yeah, well, tuff titties. If they want a call back they pay for it.
-
Texting the night before must be a nightmare at times?
I bet custards can get annoyed too if they remember to unlock the gate and you don't turn up for whatever reason.
texting the night before sure beats having to get the ladders out to get over the gate or just cleaning fronts only.its very rare i dont get round.if i cant for whatever reason i text them again.(i only ever have a handful that need a text at most)
-
Texting the night before must be a nightmare at times?
I bet custards can get annoyed too if they remember to unlock the gate and you don't turn up for whatever reason.
texting the night before sure beats having to get the ladders out to get over the gate or just cleaning fronts only.its very rare i dont get round.if i cant for whatever reason i text them again.(i only ever have a handful that need a text at most)
+1 although I txt a hell of a lot , big properties, electric gates , side gates , security conscious. It'd be a PIA climbing over gates/ fences all day long with my wfp