Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Shrek on November 05, 2016, 04:25:41 pm
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Iv lost a few custys this month , usually gain month after month but recently -
Iv lost 1 ( underpriced) . Said he just wants me to do one off's for him instead.
Another ( underpriced) txt and said just a quick one , we won't need our windows doing anymore.
Another one who needed 3 reminders a month to pay online stopped paying altogether .
And another cancelled after first clean , I think she wanted a cheap one off .
Another who said he couldn't afford it anymore.
Another who needed a few reminders to pay online said she can't afford it anymore.....
Now Iv wrote it out , I think Iv actually GAINED from losing a few .
Still , it doesn't do much for your self confidence when losing custys .
Does anyone else get a few cancellations this time of year?
Or is it just me 😅😢
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In recent years I've had as many as a dozen cancel till spring every autumn. Seems to be par for the course nowadays.
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I've only had the one change from 4 weekly to 8 weekly.
From what you're saying, you're probably better off without these customers particularly if they're under-priced and need to be continually chased for payment. Replace with some better ones ...
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Absolute minimal cancellations this year. Probably count on one hand.
As for work coming in this year and now MENTAL!!!!!
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ive lost 2 this year 1 i was very dissapointed with as i cleaned it for 13 months now her boyfriends m8 has started window cleaning so there guna use him but she said i did a amazing job ect!!wat can u say to that lol it was a front only £6, 4 windows i used to trad it any way as it was wood fraims, lots a messer who cancled last year as well but came back this year ill sack her off now when she comes back again and 1 last week who cant afford it at the minit so thats no biggy i cant think of any one easl ive lost ;D
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I think we all have to deal with those customers shrek, the two that annoy me the most are first cleans and cancel, fortunately few and far between and usually have idea they will hate them, and the ones where remind them to pay online all the time i have about three/four of them, just learn to live with them as they always do pay in the end.
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ive lost 2 this year 1 i was very dissapointed with as i cleaned it for 13 months now her boyfriends m8 has started window cleaning so there guna use him but she said i did a amazing job ect!!wat can u say to that lol it was a front only £6, 4 windows i used to trad it any way as it was wood fraims, lots a messer who cancled last year as well but came back this year ill sack her off now when she comes back again and 1 last week who cant afford it at the minit so thats no biggy i cant think of any one easl ive lost ;D
http://www.ef.com/english-resources/english-grammar/period-full-stop-or-point/
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Thurs lost one @£50 pcm. Said he was retiring and going to do it himself. We'll see. Gained house/estate nextdoor £800.00 pcm. Manager saw us and asked us over the dividing wall!
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ive lost 2 this year 1 i was very dissapointed with as i cleaned it for 13 months now her boyfriends m8 has started window cleaning so there guna use him but she said i did a amazing job ect!!wat can u say to that lol it was a front only £6, 4 windows i used to trad it any way as it was wood fraims, lots a messer who cancled last year as well but came back this year ill sack her off now when she comes back again and 1 last week who cant afford it at the minit so thats no biggy i cant think of any one easl ive lost ;D
theres allways one ::)roll ;D
http://www.ef.com/english-resources/english-grammar/period-full-stop-or-point/
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I have 2 customers who strangely think im a seasonal window cleaning service and that somehow winter is the cleanest season for their windows. Hence they cancel this month for the winter and they suprisingly come back. Well they have for last 2 years and each time i put their price up. They remain loyal again for most of year until october n november when they cancel again ::)roll
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people are funny buggers i had a lady come up to me in town she said o how high does that brush go i said 52ft ;D i said do u want me to come and give u a price she then said o no not at the minit the rain is washing them off ill take a card tho! i said dont werry then as the rain will keep them clean so no need to take a card ::)roll ;D some people are just time wasters
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Why is she a time waster for asking you a question....you wasted your own time by answering and not giving her a card.
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cos i can tell strate away she will have 1 or 2 cleans then cancle im a seasond wc and u just get a fiel for people ::)roll
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ive lost 2 this year 1 i was very dissapointed with as i cleaned it for 13 months now her boyfriends m8 has started window cleaning so there guna use him but she said i did a amazing job ect!!wat can u say to that lol it was a front only £6, 4 windows i used to trad it any way as it was wood fraims, lots a messer who cancled last year as well but came back this year ill sack her off now when she comes back again and 1 last week who cant afford it at the minit so thats no biggy i cant think of any one easl ive lost ;D
theres allways one ::)roll ;D
http://www.ef.com/english-resources/english-grammar/period-full-stop-or-point/
Yup, there's always one who can't punctuate, spell or who replies to a post by putting his reply in the wrong place.
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They usually have dyslexia >:(
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I lose a few every month. I don't tend to worry too much unless we're getting complaints too. If you are taking on new customers it's inevitable.
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I lose a few every month. I don't tend to worry too much unless we're getting complaints too. If you are taking on new customers it's inevitable.
Yeah I suppose your right, I'm not getting complaints as I always say to every new custy, if your not happy after Iv been , let me know .
Looking at the situation, it's custys that are a PITA or underpriced and I started to dread doing the jobs for that reason . So maybe it was a good thing losing those ones
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ive lost 2 this year 1 i was very dissapointed with as i cleaned it for 13 months now her boyfriends m8 has started window cleaning so there guna use him but she said i did a amazing job ect!!wat can u say to that lol it was a front only £6, 4 windows i used to trad it any way as it was wood fraims, lots a messer who cancled last year as well but came back this year ill sack her off now when she comes back again and 1 last week who cant afford it at the minit so thats no biggy i cant think of any one easl ive lost ;D
theres allways one ::)roll ;D
http://www.ef.com/english-resources/english-grammar/period-full-stop-or-point/
Yup, there's always one who can't punctuate, spell or who replies to a post by putting his reply in the wrong place.
do u fiel like a man now ! ::)roll
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They usually have dyslexia >:(
Or are just plain thick.
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They usually have dyslexia >:(
Did you hear about the dyslexic pimp - he bought a warehouse.
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Shrek, you're just refining your round. ;D
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Shrek, you're just refining your round. ;D
That's a good way of putting it ;D
I forgot to say I sacked off another due to persistent non removal of dog faeces 💩💩💩 even after texting the day before to let him know il be arriving
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Not really, I've never been that way inclined.
ur famly will be so proud of you taking the mick out of some who has dyslexia and coming from a mod on here tut tut ;D
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Old Mc Donald had dyslexia o, I, o, I, e.
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Not really, I've never been that way inclined.
ur famly will be so proud of you taking the mick out of some who has dyslexia and coming from a mod on here tut tut ;D
Bit harsh...
If my parents were still around I reckon they'd be really proud if I became a MOD on this forum, it was all they spoke about when I was growing up...
(Those dodgy looking symbols around those shapes you're reading on are called punctuation marks by they way.)
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My son-in-law has dyslexia and goes fishing.
Last week I sent him a text asking him how he got on and he replied "A load of carp!"
I didn't know whether to congratulate him or commiserate with him really.
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Not really, I've never been that way inclined.
ur famly will be so proud of you taking the mick out of some who has dyslexia and coming from a mod on here tut tut ;D
Good grief! You don't think I admit to my family I'm a) a window Cleaner and b) a MOD on a window cleaning forum? We all have our guilty secrets and dark side which we keep to ourselves. ;D
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Before anyone takes the Mick out of anyone that has spelling or grammar problems. Why not take a good look in the mirror and see what an ass looks like. Its mostly the ones with many faults and don`t want anyone to see the defects. I cannot stand this condescending attitude around this forum. It must be tough being born perfect with a small mind without compassion for those not able to master spelling or grammar.
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Or if like myself, i use my smart phone to access this forum and many a times my fat thumbs will tap the wrong small key on my touch screen keypad. Combined with not being bothered to proof read before i hit the "post" bottom, it may look like im dyslexic, but that would be far from the truth. Too lazy to proof read or just too busy to care, when snatching ten minutes to read some posts and maybe respond?
Thats how i take most peoples spelling errors or poor grammar. I do find it funny however, that the ones who highlight the mistakes are also the guilty members themselves of the same mistakes.
But at the end of the day, does it truly matter on a forum about gossip/tips and working matters of grown men cleaning windows.....??
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Think your all going off subject a wee bit 😂😂
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Before anyone takes the Mick out of anyone that has spelling or grammar problems. Why not take a good look in the mirror and see what an ass looks like. Its mostly the ones with many faults and don`t want anyone to see the defects. I cannot stand this condescending attitude around this forum. It must be tough being born perfect with a small mind without compassion for those not able to master spelling or grammar.
If it's that bad, clear off? The very basics of running a business are surely the three "r"s.
Always seems to be the spelling retarded who do all the boasting/lying too.
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Or if like myself, i use my smart phone to access this forum and many a times my fat thumbs will tap the wrong small key on my touch screen keypad. Combined with not being bothered to proof read before i hit the "post" bottom
Freudian slip?
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when you point the finger at someone theres usually 3 pointing back at you! ;D
ON TOPIC customers come and go(most stay for years though)but they have no obligation to you to keep you on.they can be fickle and will drop you for all sorts of reasons(the truth is they cant afford it or found someone cheaper usually).
when every door closes another one opens.all our rounds are built on subtle shifting sands. ;D
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Or if like myself, i use my smart phone to access this forum and many a times my fat thumbs will tap the wrong small key on my touch screen keypad. Combined with not being bothered to proof read before i hit the "post" bottom
Freudian slip?
Hopefully not a parapraxis, dont want to be revealing too much. ;D
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Or if like myself, i use my smart phone to access this forum and many a times my fat thumbs will tap the wrong small key on my touch screen keypad. Combined with not being bothered to proof read before i hit the "post" bottom
Freudian slip?
Hopefully not a parapraxis, dont want to be revealing too much. ;D
You got me there, haha.
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Just had one says she's cancelling because she's not 100% happy with wfp but she says she might need me again in spring?
Pull the other one it's got bells in it.
If it's that bad why might you want me back?
If I take her back price is going up.
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Iv just sacked another one off, expecting me to include her big conservatory roof in the windows price because she's cleared loads of crap from her garden so I can now get access to it ???
When I said she doesn't need it doing everything month and I'm going to have to put the price up, she got pretty p****d off and said carry on as normal. Made me feel like a child , so got in my van and went. On top of that she kept forgetting to pick her dog crap up even though I txt her the night before AND she doesn't even like me working in drizzle! 🙄🙄
Good riddance I say
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Did you recommend me i like a free roof lol 😂
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Did you recommend me i like a free roof lol 😂
lol 😂 😂
Really annoys me when custys don't value your time and think you can just fit the conny roof in for free or give their fascias a 'quick' wipe over like you've nothing better to do
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I had this customer in the summer I've cleaned them
For 10 years + he said to me if I give you another couple of quid will you do my conny roof everytime,i said I don't think so do you he looked at me and smiled sarcastically as if to say it was worth a try. He's never asked me since I said I can give you a price if you want.