Clean It Up

UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: clive ware on October 26, 2016, 08:53:23 pm

Title: Shot myself in the foot!
Post by: clive ware on October 26, 2016, 08:53:23 pm
Had a big job booked in, regular client who wanted most of her house cleaned and a couple of carpet cleaned in a little cottage in the garden - about £350 - 400. This time though, she said there had been a bad leak in the cottege and few weeks ago and the carpet had a lot of mould on it. I told her that the mould might be tricky to completely remove and suggested phoning her insurers just in case it was still visible. Anyway she phones me back today to say dont worry coming over to clean the carpets on Monday as the Insurance company dont want me to touch it because they use their own carpet cleaning company company.!
She might have the main house cleaned in the near future!
Charming!
Title: Re: Shot myself in the foot!
Post by: Mark Hunter on October 26, 2016, 09:44:04 pm
I had one a few weeks back, lounge carpet, wool, not cleaned since it was put down 20 years ago. After vacuuming with the SEBO, she was so impressed that she asked if we would mind not wet cleaning but instead vacuum the rest of the house!
Title: Re: Shot myself in the foot!
Post by: Bob Allen on October 26, 2016, 09:48:51 pm
Just landed a nice big Job Monday through my insurance company worth £350-£400
couple of mould spots which another carpet cleaner couldn't get rid of
Happy days :)  :)
Title: Re: Shot myself in the foot!
Post by: clive ware on October 26, 2016, 10:03:03 pm
Ha Ha ;)
Title: Re: Shot myself in the foot!
Post by: clive ware on October 26, 2016, 10:03:45 pm
To both replies!!
Title: Re: Shot myself in the foot!
Post by: Craig A Moore on November 06, 2016, 11:14:49 am
how do you get in with insurance company's it's something I'm looking to do next year 
Title: Re: Shot myself in the foot!
Post by: Steven Fletcher on April 19, 2017, 09:49:15 pm
Good question, anyone found out?
Title: Re: Shot myself in the foot!
Post by: jasonl on April 20, 2017, 06:08:26 am
Insurance work is via franchises or networks

Very hard/ expensive to get into.

If a customer says insurer will use their contractor simply inform them it's their home and any competent person can do the work - they do not have to use the insurers people ever.
Title: Re: Shot myself in the foot!
Post by: Dave_Lee on April 23, 2017, 05:52:31 pm
Easy enough 30 odd years ago, until the franchises took over. I used to get good insurance work direct from ins companies and loss adjusters but it rapidly ended when franchises began to target them.
Dave
Title: Re: Shot myself in the foot!
Post by: COLIN BRIGHT on April 23, 2017, 08:41:43 pm
never bothered with insurance jobs..i dont like waiting to be paid..all my jobs are payment on completion..just how i like it
Title: Re: Shot myself in the foot!
Post by: John Kelly on April 24, 2017, 10:40:48 am
Very few insurers will use a dedicated carpet cleaning company. The work is passed out to companies who do fire and flood restoration.
Adam Jankowski has just run a course in conjuction with the Woolsafe Organisation on entry level into flood damage for carpet cleaners.