Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Richard iSparkle on October 10, 2016, 10:20:13 am
-
Hi,
I want to start cleaning the insides of our regular domestics to boost regular income.
This would be on an annual or bi annual basis I imagine.
However, I am wondering how I should organise this..
1. clients need to be in when we come
2. what do we do with missed cleans (when client not home at agreed time)
3. what to do if client has left objects all over the window sill?
any ideas?
-
I try to avoid domestic internal window cleans as can be a lot more hassle than they are worth. A good point already rased recently on another thread is that it only takes one customer to point the finger if something goes missing. That then opens up a whole new can of worms so to speak. Breakages/damage to property is also an issue to consider too.
Ideally you will need clutter/nets etc removed by the customer beforehand and good access to the area you need to work in otherwise the job will seem to take forever. Best practise I think is never start moving stuff about yourself as that is when things can go horribly wrong. The big plus for doing Internals however they are good to do when the weather is bad outside.
Regards quotes I price at least 2x - 3x the amount I would for exterior window cleaning but thats just me. Hence why I don't do many thank goodness ;D
-
I try to avoid domestic internal window cleans as can be a lot more hassle than they are worth. A good point already rased recently on another thread is that it only takes one customer to point the finger if something goes missing. That then opens up a whole new can of worms so to speak. Breakages/damage to property is also an issue to consider too.
Myself I price at least 2x - 3x the amount I would for exterior window cleaning but thats just me. Hence why I don't do many thank goodness ;D
Ideally you will need clutter/nets etc removed by the customer beforehand and good access to the area you need to work in otherwise the job will seems to take forever. Best practise I think is never start moving stuff about yourself as that is when things can go horribly wrong.
The big plus for doing Internals however they are good to do when the weather is bad outside.
thanks surf,
I'll definitely be taking your advice on pricing etc.
i am planning to book them in so we do a day of internals, say every month or something. have you had any experience trying to book them in? the customer will need to be given a time slot i imagine?
-
We only do internals at the same time as externals. Cleaner Planner text reminders help to arrange these to an extent. No point in going out your way to do internals in my opinion.
-
Obviously you will have to arrange all internal jobs when the customer, member of the family, house keeper, nanny etc will be home. Booking internals in on the same day can be easier said than done if you want to do a few on the same day. Might be easier just to sell em a karcher instead and let them have a go themselves ;D
-
Obviously you will have to arrange all internal jobs when the customer, member of the family, house keeper, nanny etc will be home. Booking internals in on the same day can be easier said than done if you want to do a few on the same day. Might be easier just to sell then a karcher instead and let em do it themselves ;D
;D
-
We only do internals at the same time as externals. Cleaner Planner text reminders help to arrange these to an extent. No point in going out your way to do internals in my opinion.
texting reminders would be good. cheers
-
"The big plus for doing Internals however they are good to do when the weather is bad outside."
The problem is if you have to pre-arrange them, you can't guarantee that it wont be the only nice day of the week!
I avoid them if I can. I have spent longer re-attaching vertical blinds, curtains and venetian blinds than I have ever spent on cleaning the windows. ;D
And even when they promise to clear the window sills you still find them full of ornaments or "Well I cant move the router the cable is not long enough"
-
Why not just do insides on request
I only do commercial so insides are part of everyday work
-
Why not just do insides on request
I only do commercial so insides are part of everyday work
at the moment we only do insides on commercial work.
i just want to up my regular income. was thinking doing intervals on domestic for 3 x price twice a year would add another £1000 pa.. pay for my holiday :)
-
Why not just do insides on request
I only do commercial so insides are part of everyday work
at the moment we only do insides on commercial work.
i just want to up my regular income. was thinking doing intervals on domestic for 3 x price twice a year would add another £1000 pa.. pay for my holiday :)
Less damage/breakages do you mean ??? ;D
-
Don't forget pets , they can be a PITA , especially when they're cats have their fur all over the place , ends up on your cloths , clothes and up your nose
-
Don't forget pets , they can be a PITA , especially when they're cats have their fur all over the place , ends up on your cloths , clothes and up your nose
Or when dogs try shagging yer leg... Oh bless him he is really pleased to see you again ;D
-
Why not just do insides on request
I only do commercial so insides are part of everyday work
at the moment we only do insides on commercial work.
i just want to up my regular income. was thinking doing intervals on domestic for 3 x price twice a year would add another £1000 pa.. pay for my holiday :)
I wouldn't have thought there would be many out there willing to pay 3x the reg outside price for insides , e.g. 3 bed semi £25, insides £75 ? But I may be wrong.
-
You will be supprised what some will pay. Anyway 3 x is not pricey at all considering the frequency of the job.
-
Why not just do insides on request
I only do commercial so insides are part of everyday work
at the moment we only do insides on commercial work.
i just want to up my regular income. was thinking doing intervals on domestic for 3 x price twice a year would add another £1000 pa.. pay for my holiday :)
I wouldn't have thought there would be many out there willing to pay 3x the reg outside price for insides , e.g. 3 bed semi £25, insides £75 ? But I may be wrong.
a 3 bed semi for us is £13 so insides £39... so not too bad... and the thing is, i don't think there's any point doing it for less than that. if it takes 45 min (inc travel there and back).. we could do 3 externals in that time.. and as everyone is saying FAR less hassle.
-
What does coach say?
-
What does coach say?
he's not a window cleaner so i wouldn't really ask him how to do this?
that'd be a bit like asking my GP for advice about my van
-
My previous reply was just an example, funnily enough I did a full inside and out clean this morning for a regular customer.
It was a terraced town house ( 2x bays plus a 2nd floor dormer ) reg front £10, when inc. the back £25 - less than 30 mins work. Today they had pre booked insides as well. Took a little over an hour for £50 in total.
As you can see I've just charged the same for in as out. There was no drama involved for me in doing the insides with clutter, nets etc. but I can understand how that may not always be the case. I'd say I'm pretty quick and efficient on the insides - spray mist bottle, applicator and squeegee in a boab and micro fibers are all that's needed .
I maybe way off the mark compared to what others may charge and in need of pricing more confidently but it really wouldn't have sat easy on my conscience had I have charged them £100 for an hours work and doubt they would have even accepted it.
If I were looking for an income boost along the lines of what you've mentioned, an extra job a week would sound more achievable and far less hassle compared to booking times etc etc.
-
Why not just do insides on request
I only do commercial so insides are part of everyday work
at the moment we only do insides on commercial work.
i just want to up my regular income. was thinking doing intervals on domestic for 3 x price twice a year would add another £1000 pa.. pay for my holiday :)
That's fair enough, if it was me I would look into using cleaner planner as said above an let customers know that's during a set period u will be doing internal cleans
-
Like Smurf says just want one person to mislay a ring and you cleaned insides that day then you get accused of theft how many customers will be happy with you on there property if you got a reputation as a thief .
I only clean insides for customers that are unable to do it themselves and then on a bad weather day but I would rather have day off
-
Why not just do insides on request
I only do commercial so insides are part of everyday work
at the moment we only do insides on commercial work.
i just want to up my regular income. was thinking doing intervals on domestic for 3 x price twice a year would add another £1000 pa.. pay for my holiday :)
That's fair enough, if it was me I would look into using cleaner planner as said above an let customers know that's during a set period u will be doing internal cleans
that's it. i'm thinking add it to their DD monthly payments, so it'll be say £4 extra a month for once a year or £6 extra a month for twice a year.. then book them in in February and September when we are a little bit more quiet
-
My previous reply was just an example, funnily enough I did a full inside and out clean this morning for a regular customer.
It was a terraced town house ( 2x bays plus a 2nd floor dormer ) reg front £10, when inc. the back £25 - less than 30 mins work. Today they had pre booked insides as well. Took a little over an hour for £50 in total.
As you can see I've just charged the same for in as out. There was no drama involved for me in doing the insides with clutter, nets etc. but I can understand how that may not always be the case. I'd say I'm pretty quick and efficient on the insides - spray mist bottle, applicator and squeegee in a boab and micro fibers are all that's needed .
I maybe way off the mark compared to what others may charge and in need of pricing more confidently but it really wouldn't have sat easy on my conscience had I have charged them £100 for an hours work and doubt they would have even accepted it.
If I were looking for an income boost along the lines of what you've mentioned, an extra job a week would sound more achievable and far less hassle compared to booking times etc etc.
i;m employing chaps to do the cleaning so it makes more sense to book them in on free days and get people to pay monthly for the clean so i can block book them
-
Why not just do insides on request
I only do commercial so insides are part of everyday work
at the moment we only do insides on commercial work.
i just want to up my regular income. was thinking doing intervals on domestic for 3 x price twice a year would add another £1000 pa.. pay for my holiday :)
Why not just get more regular external customers? Insides slow you down unlett you're quick with a squeegee.
-
Don't forget the smokers houses! You'll stink of cigs and all your equipment will too ( if they smoke inside) - nightmare
-
I'm with 8weekly - just get more external customers? Quicker, easier, earn more = £2000 for your holiday.
-
id also get more outside work.insides are PITA mate.all that messing about booking them in.very rarely will you be able to clean loads in one area a day.people are just so busy/out these days.
-
I'm with 8weekly - just get more external customers? Quicker, easier, earn more = £2000 for your holiday.
there's a cost to getting more external customers though, either leafleting or door knocking
with internal cleans i can just mine my customer base that already know and trust me, and already have a DD in place for me to add the payment to, so from a sales and cash flow point of view its easier, and quicker
i;m always advertising for new customers anyhow. this is in addition to those customers
-
I'm with 8weekly - just get more external customers? Quicker, easier, earn more = £2000 for your holiday.
there's a cost to getting more external customers though, either leafleting or door knocking
with internal cleans i can just mine my customer base that already know and trust me, and already have a DD in place for me to add the payment to, so from a sales and cash flow point of view its easier, and quicker
i;m always advertising for new customers anyhow. this is in addition to those customers
Fair enough but I'd rather sell them fsgs and so on. Internals are a PITA
-
wouldnt getting more external customers be better than fecking about with internals.
avoid them like the plague
-
Why not just do insides on request
I only do commercial so insides are part of everyday work
at the moment we only do insides on commercial work.
i just want to up my regular income. was thinking doing intervals on domestic for 3 x price twice a year would add another £1000 pa.. pay for my holiday :)
Why not just get more regular external customers? Insides slow you down unlett you're quick with a squeegee.
I'm with 8 Weekly
I only do insides on request (booked the clean before) and they're a PITA
Charge 125% of external clean (again only for custies I get on with) but then again I'm full so can choose
F/S/G or full window renovation would be my way of adding value
-
If you employ and they do internal where someone smokes could be opening a can of worms later if they claim they got cancer think there where a spate of claims from barmen/women in past , just want a past employee to go to a claim layer .
Also some medical conditions will stop people from entering a smokers house eg COPD
-
Mr Negative here ............... I think you will loose more in time and messing about along with inconvenience than you will make
-
If you employ and they do internal where someone smokes could be opening a can of worms later if they claim they got cancer think there where a spate of claims from barmen/women in past , just want a past employee to go to a claim layer .
Also some medical conditions will stop people from entering a smokers house eg COPD
are you being serious?no sign of a smiley face.
-
If you employ and they do internal where someone smokes could be opening a can of worms later if they claim they got cancer think there where a spate of claims from barmen/women in past , just want a past employee to go to a claim layer .
Also some medical conditions will stop people from entering a smokers house eg COPD
are you being serious?no sign of a smiley face.
Sadly I think he is. It's possible I suppose, some people are modded, it would be a difficult one to make stick though.
-
I discourage internals even for regular customers usually mumbling something about not being insured for insides but just rarely - if it's a larger job - say £40 plus I'll schedule it for a rainy forecast on a quieter day later in the week.
Especially if it's a good paying regular customer and a pleasant attractive lady I don't mind occasionally doing her internals as sometimes a bit of service goes a long way. (Do I hear a pfnaar, pfnaar? I do hope not.)
-
I got propositioned last week on an internal clean
By a man😯
-
I got propositioned last week on an internal clean
By a man😯
I think he was more like having the craic with you as gay men don't chat up straight guy's... normally.
Did he try giving you a tip ;D ;D
-
I got propositioned last week on an internal clean
By a man😯
Maybe talking about how well your soft rubber glides wasn't a good idea?
-
I got propositioned last week on an internal clean
By a man😯
I think he was more like having the craic with you as gay men don't chat up straight guy's... normally.
Did he try giving you a tip ;D ;D
Stroking my shoulder was permissable
Grabbing my bare arm put the wind up me
When he asked me to move to snowdonia in a little cottagewith him, that gave me a clue
He counted out a wad of notes for a £60 job, when I had hurriedly got in my van I realised that he'd given me £120
Who on here would've gone back inside and given what I owed him?
-
I'm sure it was a bit of hamless fun just to put the wind up you or maybe somethink else ;D ;D
-
Wasn't Matt Bateman was it?
-
Don't know what Matt looks like
Is he about 55,fat and bald!!!!
-
Don't know what Matt looks like
Is he about 55,fat and bald!!!!
Yes. ;D