Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Rob clarke on October 04, 2016, 12:34:44 pm

Title: Problems with WCW
Post by: Rob clarke on October 04, 2016, 12:34:44 pm
Anyone else had problems with stuff ordered from WCW lately? I ordered 2 scrim and some squeegee blades last Monday and didn't arrive in post, by Friday they said we'll send it again in post even though I said I'd pay extra for courier as in desperate need of the squeegee but they said no need we always send in post and rarely have a problem, they said would be here yesterday by latest but I'm still waiting and post just been, I've phoned royal mail and asked neighbours but nothing I can do but sit and wait, hope I'm not £28 out of pocket  >:( I've ordered loads of times off WCW but always bigger orders which was through courier
Title: Re: Problems with WCW
Post by: Stephen Fox on October 06, 2016, 10:43:37 am
Rob,

Have you received your items yet? There is an option on the site to choose a courier for any size order (orders over a certain amount automatically go via courier). This is always the better option as you will get text alerts, etc with a delivery window when your order is due to arrive.
Title: Re: Problems with WCW
Post by: Matt. on October 06, 2016, 12:23:28 pm
No probs with wcw ever, ordered a load of rubbers the other week an box arrived next day
Title: Re: Problems with WCW
Post by: Shrek on October 06, 2016, 01:23:13 pm
They're opening one in Liverpool soon too  ;D
Title: Re: Problems with WCW
Post by: Paul erithwc on October 06, 2016, 05:07:28 pm
I have always found wcw as good as gardiners for delivery times but today i received a massive box with a small order lol
Title: Re: Problems with WCW
Post by: Matt. on October 06, 2016, 08:42:58 pm
They're opening one in Liverpool soon too  ;D
That will be very handy, on days when I need equipment there and then it's a hour drive to corwoods

But I heard they now getting a unit in Liverpool soon
Title: Re: Problems with WCW
Post by: Rob clarke on October 07, 2016, 08:30:25 pm
It got resent again by courier and arrived next day  :) still 2 packages missing though in 1st class post, and I ended up paying for courier charge so I was £7 out of pocket