Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Perfect Windows on February 10, 2016, 07:39:40 pm

Title: Customers rolling in
Post by: Perfect Windows on February 10, 2016, 07:39:40 pm
No advertising at all at the mo, no leaflets, no canvassing, yet we're getting two new customers a day coming in. Anyone else experienced an upturn in business?

Vin
Title: Re: Customers rolling in
Post by: SB Cleaning on February 10, 2016, 07:59:49 pm
It's been busy for me since new year..which is nice considering the crap weather :)
Title: Re: Customers rolling in
Post by: duncan h on February 10, 2016, 08:23:34 pm
Lost loads lately. Mainly rented property. Got the most customers ever also. No where near 2 a day though
Title: Re: Customers rolling in
Post by: Ian.M on February 10, 2016, 08:27:36 pm
Steady stream coming in, lost a couple because I raised the price by a pound! lol!!
Title: Re: Customers rolling in
Post by: Tom-01 on February 10, 2016, 08:31:19 pm
Yep we've had a lot coming in too. Most signing up for direct debit which is good. Also seem to be getting a lot of big jobs, 6 monthly gutter cleans especially - does wonders for cash flow.

I started this year with a view to refining, not growing per se. Getting rid of messes, bad payers. Adding one to two new jobs on certain days to maximise those particular days.  That has made a world of difference already. Funny that when I'm not concentrating on getting new work it flies in! Ordered a new van to hold a bigger tank but now thinking I will need two vans! Don't want that though really.
Title: Re: Customers rolling in
Post by: Stoots on February 10, 2016, 09:47:41 pm
how can you pick up 2 new custies a day with no advertising?

id be lucky to get 2 a month or even 1 a month

some people are just born lucky i guess
Title: Re: Customers rolling in
Post by: simon w on February 10, 2016, 09:57:18 pm
No advertising at all at the mo, no leaflets, no canvassing, yet we're getting two new customers a day coming in. Anyone else experienced an upturn in business?

Vin

Yes, loads of new block management over the past few weeks & seven new care homes ext & int  :D
Title: Re: Customers rolling in
Post by: DaveG on February 10, 2016, 10:02:15 pm
how can you pick up 2 new custies a day with no advertising?

Because he's so cheap. . ;D
Title: Re: Customers rolling in
Post by: Ian101 on February 10, 2016, 10:36:39 pm
Best start to year in 5 years .... done 3 first cleans this week ... one to do yet and 2 new jobs to quote tomorrow ... web site enquiries or recomendations
Title: Re: Customers rolling in
Post by: Ian101 on February 10, 2016, 10:37:59 pm
Running with no spare capacity so bigger van and employee on to do list
Title: Re: Customers rolling in
Post by: Rich Wilts on February 10, 2016, 10:49:43 pm
Ive had up to 15  day, every day, throwing £50 notes through my letter-box and thats before I even quote them a price.
Title: Re: Customers rolling in
Post by: Rich Wilts on February 10, 2016, 10:50:53 pm
Actually I had phone call two days ago enquiring if I could take on something in region of 15-20 commercial sites for an office cleaning company.
Title: Re: Customers rolling in
Post by: paulben on February 11, 2016, 06:31:15 am
get a few every week now turn them all down or give them another cleaners number cannot keep up with what ive got
Title: Re: Customers rolling in
Post by: ChumBucket on February 11, 2016, 09:20:33 am
I've had to employ security, people are just so determined to throw their money at me it's getting ridiculous!!
Title: Re: Customers rolling in
Post by: Perfect Windows on February 11, 2016, 10:35:55 am
I've had to employ security, people are just so determined to throw their money at me it's getting ridiculous!!

Like a well-trained poodle.
Title: Re: Customers rolling in
Post by: ChumBucket on February 11, 2016, 10:59:50 am
Yep, we were waiting for your post, it was never going to be anything else was it? ::)roll
Title: Re: Customers rolling in
Post by: Perfect Windows on February 11, 2016, 11:15:52 am
Yep, we were waiting for your post, it was never going to be anything else was it? ::)roll

Being on the sharp (?) end of your wit is like being savaged by a stuffed toy. 
Title: Re: Customers rolling in
Post by: lal on February 11, 2016, 11:57:43 am
Yep we've had a lot coming in too. Most signing up for direct debit which is good. Also seem to be getting a lot of big jobs, 6 monthly gutter cleans especially - does wonders for cash flow.

I started this year with a view to refining, not growing per se. Getting rid of messes, bad payers. Adding one to two new jobs on certain days to maximise those particular days.  That has made a world of difference already. Funny that when I'm not concentrating on getting new work it flies in! Ordered a new van to hold a bigger tank but now thinking I will need two vans! Don't want that though really.

Hi Tom, what van have you ordered if you don't mind me asking, I'm thinking of  getting another van
 at some point to replace my existing one, just not sure which one.
Regards
Lal
Title: Re: Customers rolling in
Post by: Perfect Windows on February 11, 2016, 01:08:38 pm
It's been busy for me since new year..which is nice considering the crap weather :)

I do wonder if it's in part because of the bad weather.  Our customers' windows are dirtier than I've ever seen them, so people might be noticing and calling.
Title: Re: Customers rolling in
Post by: Micky Barber on February 11, 2016, 01:12:03 pm
I've had to employ security, people are just so determined to throw their money at me it's getting ridiculous!!
lol
Title: Re: Customers rolling in
Post by: Walter Mitty on February 11, 2016, 01:14:21 pm
Yep, we were waiting for your post, it was never going to be anything else was it? ::)roll

Being on the sharp (?) end of your wit is like being savaged by a stuffed toy.

You've been reading jokes about Geoffrey Howe and sheep, haven't you?
Title: Re: Customers rolling in
Post by: Walter Mitty on February 11, 2016, 01:15:32 pm
It's been busy for me since new year..which is nice considering the crap weather :)

I do wonder if it's in part because of the bad weather.  Our customers' windows are dirtier than I've ever seen them, so people might be noticing and calling.

I've noticed this too.  The storms of recent weeks have made them filthy.
Title: Re: Customers rolling in
Post by: Tom-01 on February 11, 2016, 01:18:35 pm
It's been busy for me since new year..which is nice considering the crap weather :)

I do wonder if it's in part because of the bad weather.  Our customers' windows are dirtier than I've ever seen them, so people might be noticing and calling.

I've noticed this too.  The storms of recent weeks have made them filthy.

Agreed. I've had one customer ask not to clean recently, but he's always been a messer so he's in the window cleaning customer graveyard.

Title: Re: Customers rolling in
Post by: Tom-01 on February 11, 2016, 01:24:28 pm
Yep we've had a lot coming in too. Most signing up for direct debit which is good. Also seem to be getting a lot of big jobs, 6 monthly gutter cleans especially - does wonders for cash flow.

I started this year with a view to refining, not growing per se. Getting rid of messes, bad payers. Adding one to two new jobs on certain days to maximise those particular days.  That has made a world of difference already. Funny that when I'm not concentrating on getting new work it flies in! Ordered a new van to hold a bigger tank but now thinking I will need two vans! Don't want that though really.

Hi Tom, what van have you ordered if you don't mind me asking, I'm thinking of  getting another van
 at some point to replace my existing one, just not sure which one.
Regards
Lal

Hi Lal

I've ordered the new Transporter T6 Highline, LWB T32. It will take about 12 weeks until I get it.

Its the most expensive out of all the vans I was looking at, however for build quality, drive, power and holding their value its the best one for my business. I will be getting a 850ltr Grippatank delivery system put in it.

What are you looking at?

Tom
Title: Re: Customers rolling in
Post by: slap bash on February 11, 2016, 02:18:12 pm
I am having to work and night as it`s difficult seeing my way clear to do more in the day.
Title: Re: Customers rolling in
Post by: Perfect Windows on February 11, 2016, 02:44:57 pm
Agreed. I've had one customer ask not to clean recently, but he's always been a messer so he's in the window cleaning customer graveyard.

Murder's a bit extreme.
Title: Re: Customers rolling in
Post by: Tom-01 on February 11, 2016, 05:32:43 pm
Agreed. I've had one customer ask not to clean recently, but he's always been a messer so he's in the window cleaning customer graveyard.

Murder's a bit extreme.

 ;D

In some cases with customers I don't think it is.
Title: Re: Customers rolling in
Post by: Perfect Windows on February 11, 2016, 07:43:13 pm
One of today's was from a leaflet with our old prices in it, so at least two years ago.

Vin
Title: Re: Customers rolling in
Post by: NWH on February 11, 2016, 07:53:27 pm
I can't remember when the windows were as dirty as they have been lately.
Title: Re: Customers rolling in
Post by: lal on February 12, 2016, 07:59:25 am
Yep we've had a lot coming in too. Most signing up for direct debit which is good. Also seem to be getting a lot of big jobs, 6 monthly gutter cleans especially - does wonders for cash flow.

I started this year with a view to refining, not growing per se. Getting rid of messes, bad payers. Adding one to two new jobs on certain days to maximise those particular days.  That has made a world of difference already. Funny that when I'm not concentrating on getting new work it flies in! Ordered a new van to hold a bigger tank but now thinking I will need two vans! Don't want that though really.

Hi Tom, what van have you ordered if you don't mind me asking, I'm thinking of  getting another van
 at some point to replace my existing one, just not sure which one.
Regards
Lal

Hi Lal

I've ordered the new Transporter T6 Highline, LWB T32. It will take about 12 weeks until I get it.

Its the most expensive out of all the vans I was looking at, however for build quality, drive, power and holding their value its the best one for my business. I will be getting a 850ltr Grippatank delivery system put in it.

What are you looking at?

Tom

Hi Tom,
your new van & system sounds the business, you must be looking forward to getting it.  :)
I've got a 2004 transit connect t230, I will have 4 years this summer, the gearbox is going to have
to be replaced soon, there is also some rust underside, just weighing up whether to throw more
money at it, or go for new or secondhand, i like the look of the Transit Custom, also the Toyota Proace,
VW transporters, buying new is a big outlay, so still thinking about it.
Lal
Title: Re: Customers rolling in
Post by: 8weekly on February 12, 2016, 08:10:36 am
One of today's was from a leaflet with our old prices in it, so at least two years ago.

Vin
Did you charge new or old prices?
Title: Re: Customers rolling in
Post by: Shane sharples on February 12, 2016, 08:13:48 am
Hi lal, I don't know whether you know or not but when responding to a quote, to make your answer not look like its part of someone else's quote , just press enter a couple of times after the word quote..... Just saying, no offence meant, it just makes it easier to read what your saying 👍
Title: Re: Customers rolling in
Post by: AuRavelling79 on February 12, 2016, 09:26:56 am
Yup it's the crap weather followed by bright sunshine.

I've had a four new "walk-ups" this week. (That's Tuesday - Thursday)

And I've just put the phone down from an 8 weekly custy asking if I can come round earlier as (as in at 5 weeks) as the windows are so bad. So as it's "one on it's own" at £35 I'll go early next week and re-start the 8 week cycle from then.
Title: Re: Customers rolling in
Post by: lal on February 12, 2016, 09:50:12 am
Hi lal, I don't know whether you know or not but when responding to a quote, to make your answer not look like its part of someone else's quote , just press enter a couple of times after the word quote..... Just saying, no offence meant, it just makes it easier to read what your saying 👍

Hi Shrek, no offence taken what so ever, I've tried what you have said responding to your post now,
so hopefully it will work, thanks didn't know how to do that before.
Lal

Title: Re: Customers rolling in
Post by: Shane sharples on February 12, 2016, 01:46:03 pm
It worked pal 👍