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UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: Aaron stanton on January 11, 2016, 07:25:55 am

Title: Advice on cleaning a rug containing 10% viscose
Post by: Aaron stanton on January 11, 2016, 07:25:55 am
Hi guys I'm looking for some advice/best methods for cleaning a rug containing 90% PP and 10% viscose. Any help on this would be great

Cheers

Aaron
Title: Re: Advice on cleaning a rug containing 10% viscose
Post by: John Kelly on January 11, 2016, 08:05:03 am
Any photos? One of my customers has just cleaned an £800 rug which was mainly wool but had a slight swirl design made of Viscose. He cleaned it using the Host system but even the slight moisture in the granules caused the Viscose to turn brown. Had to buy new rug. Stuff should be banned.
Title: Re: Advice on cleaning a rug containing 10% viscose
Post by: Aaron stanton on January 11, 2016, 09:52:18 am
Thanks for the post John, I didn't get a photo I am terrible for that. I have turned down cleaning one of those swirly rugs before by Laura Ashley but it contained more like 30/40% viscose.  The problem with turning this one down is that I may lose a lot of other work.
Title: Re: Advice on cleaning a rug containing 10% viscose
Post by: Steve Chapman on January 11, 2016, 11:00:48 am
Can you dry clean with something like dri pro ?
Title: Re: Advice on cleaning a rug containing 10% viscose
Post by: CleanerCarpets on January 11, 2016, 04:58:04 pm
Sometimes you have to accept you can't do something even if it means losing the work.

You can't own a problem as the customer will soon change if something goes wrong.

I had a lovely big sofa/suite job before Christmas - lots of chairs/sofa's - they called, wanted a price on the phone which i did and they also wanted it protected. Great - good earner. But i told them i wanted to see the upholstery before i booked it in - i knew from where they were and how they spoke it could well be a fine fabric suite.

Went to have a look - it was a Duresta suite - no labeling of what the fabric was but the spidey senses told me it was a possible problem. I took a photo and found it on the Duresta site - 80% Viscose! I declined the job explaining why - now they hounded me to do it but i stuck firm - no matter what they said about it would be ok if it went wrong they can all of a sudden change when it does and its not worth the problem whatever the job ticket is.
Title: Re: Advice on cleaning a rug containing 10% viscose
Post by: Raj on January 11, 2016, 06:08:10 pm
Why is viscose such a problem then?
I'm not being thick,I'm on the upholstery course at cleansmart on Fri so I'll hopefully find out!
Title: Re: Advice on cleaning a rug containing 10% viscose
Post by: DB on January 11, 2016, 07:02:32 pm
You will...
Title: Re: Advice on cleaning a rug containing 10% viscose
Post by: Steve Chapman on January 11, 2016, 07:17:49 pm
Because its basically paper  :o
Title: Re: Advice on cleaning a rug containing 10% viscose
Post by: Robin Ray on January 11, 2016, 07:46:39 pm
If its only 10% you may be able to HWE it depends where the 10% is. I am cleaning two 100% viscose (pile) rug in feb I am going to HWE it. It is heavily soiled so dry cleaning is not really an option i told the customer there would be a raggy finish and gave them a demo and they are happy to go ahead from the results of the test.

Rules aren't written in stone as long as the customer is aware of all the potential problems and is willing to take responsibility.
Title: Re: Advice on cleaning a rug containing 10% viscose
Post by: Neil Jones on January 11, 2016, 08:32:51 pm
HWE it's only 10%
Title: Re: Advice on cleaning a rug containing 10% viscose
Post by: Aaron stanton on January 11, 2016, 08:53:01 pm
Thanks for the comments guys, The 10% is mixed in not on any raised swirls like I have seen before, I will call the customer tomorrow and talk him through it and see what he says.
Title: Re: Advice on cleaning a rug containing 10% viscose
Post by: John Kelly on January 12, 2016, 09:20:32 am
If its mixed in then should be no problems. Its when its part of a design such as swirls that it can be a problem. Its cellulose fibre which looks like silk. Its a kind of Rayon and can be called Viscose, Modal or Lyocell. In my opinion its not fit for purpose as a floor covering or upholstery fabric.
Title: Re: Advice on cleaning a rug containing 10% viscose
Post by: DB on January 12, 2016, 03:46:24 pm
The one I saw was a BW