Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Smurf on December 15, 2015, 06:50:19 pm

Title: That's too much
Post by: Smurf on December 15, 2015, 06:50:19 pm
You know the types that call...How much to do bla bla and insist on a price over the phone and you have no idea of what the job is going to be like. Well I had one today and after playing her along for a bit she said "oh that's too much"  and then she put the phone down... How very rude.  What tickled me was the estimate I gave was quite resonable to what I would normally charge. 

What I was about to say before I was ruddly interupted (cut off) was "OK then best try to borrow a ladder and risk your own neck to try unblock yer guttering & downspout yourself. Then you will see why people don't do it for bugger all" but never got the chance more the pitty... Some people  ;D
Title: Re: That's too much
Post by: Phil J on December 15, 2015, 06:57:53 pm
That's exactly why I pass gutter cleaning on to somebody else! Not worth falling and breaking something, they won't pay your bills while your out of action. Stick to window cleaning, preferably from the ground with one of them pole thingys!
Title: Re: That's too much
Post by: Smurf on December 15, 2015, 10:29:19 pm
I don't mind gutter clearing but I'm not going to do it for next to bugger all that's for sure.
Most  of the time I tend to use a guttervac so only use ladders when needed.

I have one of those window cleaning pole thingys as well as like you say custy's will not pay your bills if you get hurt   ;)
Title: Re: That's too much
Post by: Johnny B on December 16, 2015, 08:31:49 am
You know the types that call...How much to do bla bla and insist on a price over the phone and you have no idea of what the job is going to be like. Well I had one today and after playing her along for a bit she said "oh that's too much"  and then she put the phone down... How very rude.  What tickled me was the estimate I gave was quite resonable to what I would normally charge. 

What I was about to say before I was ruddly interupted (cut off) was "OK then best try to borrow a ladder and risk your own neck to try unblock yer guttering & downspout yourself. Then you will see why people don't do it for bugger all" but never got the chance more the pitty... Some people  ;D

IME people who insist on a quote over the phone just want the job done on the cheap. When they say they've got 8 windows , they almost invariably have a few more! Nowadays, I always say that I need to look at the job first. I tell them that I don't charge for going to have a look, then leave it up to them to decide, but it's all done politely and professionally.

John
Title: Re: That's too much
Post by: jk999 on December 16, 2015, 09:12:28 am
I remember quite a few years back I was in a little  village  we did  and a lady comes up to me n said I live around corner can you do mine I only have five windows so like an idiot I gave her a price  she paid me there and then.  Went round to clean them and each window was a bay with 64 pains of glass in each one (Georgian )and at that time no machines  :o
Title: Re: That's too much
Post by: Micky Barber on December 16, 2015, 09:17:12 am
Always mystifies me why we need to clean out gutters surely it's easier to get more window cleaning work I'm actually trying to eliminate all conny roof work now fed up of them if I can just clean windows that would be a dream.
Title: Re: That's too much
Post by: Smurf on December 16, 2015, 09:58:12 am
Window cleaning can be a lot easier and less hassle for sure Micky.
Title: Re: That's too much
Post by: Smurf on December 16, 2015, 10:01:16 am
I remember quite a few years back I was in a little  village  we did  and a lady comes up to me n said I live around corner can you do mine I only have five windows so like an idiot I gave her a price  she paid me there and then.  Went round to clean them and each window was a bay with 64 pains of glass in each one (Georgian )and at that time no machines  :o

I think most of us have been caught out like that at some point but you soon learn thats for sure
Title: Re: That's too much
Post by: Smurf on December 16, 2015, 10:02:58 am
You know the types that call...How much to do bla bla and insist on a price over the phone and you have no idea of what the job is going to be like. Well I had one today and after playing her along for a bit she said "oh that's too much"  and then she put the phone down... How very rude.  What tickled me was the estimate I gave was quite resonable to what I would normally charge. 

What I was about to say before I was ruddly interupted (cut off) was "OK then best try to borrow a ladder and risk your own neck to try unblock yer guttering & downspout yourself. Then you will see why people don't do it for bugger all" but never got the chance more the pitty... Some people  ;D

IME people who insist on a quote over the phone just want the job done on the cheap. When they say they've got 8 windows , they almost invariably have a few more! Nowadays, I always say that I need to look at the job first. I tell them that I don't charge for going to have a look, then leave it up to them to decide, but it's all done politely and professionally.

John

Indeed and is the best way John.