Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Shane sharples on November 20, 2015, 02:55:47 pm

Title: What would YOU do❓❓❓
Post by: Shane sharples on November 20, 2015, 02:55:47 pm
Went to quote a gutter clean today and noticed her window sills/ frames filthy full of spiderwebs etc , agreed on gutter clean and she asked how much I'd clean her windows for...as she's got a trad window cleaner and the bedroom windows above conny haven't been cleaned for 3 years!!!
She then said iv had a few windys round but they won't do them as its someone else's 'patch'  ::)roll
.....I quoted a higher price and she said she'd probably go with that .....
It's a cul de sac and apparently he does all the rest  ;D
Title: Re: What would YOU do❓❓❓
Post by: Smudger on November 20, 2015, 03:05:33 pm
So what's your question ?

Is it....   Should I canvass this road to get more customers for my biz.....??

Or......   Should I canvass this road telling the residents what a cr@p windy they currently have..??

Maybe canvass road promoting gutter clearing service ??

Darran
Title: Re: What would YOU do❓❓❓
Post by: Shane sharples on November 20, 2015, 04:04:57 pm
Sorry I forgot to ask the question!!   ;D
The question is, would you do the windows from now on or be a scaredy cat and not do them coz it's on someone's 'patch' ?
Title: Re: What would YOU do❓❓❓
Post by: sunshine windows on November 20, 2015, 04:06:40 pm
Do them! Customer's choice. Not like you've undercut anyone, or deliberately set out to take work from anyone else.
Title: Re: What would YOU do❓❓❓
Post by: Tom White on November 20, 2015, 04:07:33 pm
Sorry I forgot to ask the question!!   ;D
The question is, would you do the windows from now on or be a scaredy cat and not do them coz it's on someone's 'patch' ?


If someone wants me to clean a property and we agree a frequency and price, I'll clean it.


A patch is something you cover a hole with.
Title: Re: What would YOU do❓❓❓
Post by: Smudger on November 20, 2015, 04:20:58 pm
No such thing as a "patch" in window cleaning - just run a professional, honest business - you have invested in equipment that the other guy has not.

Darran
Title: Re: What would YOU do❓❓❓
Post by: Walter Mitty on November 20, 2015, 04:25:09 pm
I would take her on as a regular.  I don't go around intentionally touting other shiners' work, but if someone hasn't invested in the tools for the job, that's hardly my fault.
Title: Re: What would YOU do❓❓❓
Post by: Shane sharples on November 20, 2015, 04:36:22 pm
Cheers guys, I was hoping you'd say that 👍
Title: Re: What would YOU do❓❓❓
Post by: Ian Lancaster on November 20, 2015, 04:40:13 pm
Also ask her to cancel the other one before you're due round again
Title: Re: What would YOU do❓❓❓
Post by: paulben on November 20, 2015, 05:00:07 pm
+1 No such thin as patch's around here only time I heard about it was from another part timer's girl friend who asked me to do her windows as it was not his patch .
Title: Re: What would YOU do❓❓❓
Post by: Plankton on November 20, 2015, 06:18:09 pm
People pay a lot of money for houses only to be met by some crowd of poop telling them that its only us Neanderthals that clean this street. If it's big enough I would take it on.
Title: Re: What would YOU do❓❓❓
Post by: duncan h on November 20, 2015, 06:25:34 pm
I dropped a load of flyers on a private estate. I got a few customers who cancelled him and he told them that it was his round, he bought it and no one else could do them. LMFAO how wrong he was. He phoned me asking what my intensions was. I asked him if it was a trick question :) Told him I wasn't going to go in cheap and under cut him. Quite the opposite. Charge high and get the desperate ones :) Worked a treat
Title: Re: What would YOU do❓❓❓
Post by: Susan Dean (1stclean) on November 20, 2015, 06:59:22 pm
just clean them , i don't care who charges what , if a customer asks me for a price i just price the job as it stands , if were cheaper then there window cleaner and go with us that's up to them , i don't even ask if they have a window cleaner any more none of my business if they want to change
Title: Re: What would YOU do❓❓❓
Post by: Plankton on November 20, 2015, 07:24:49 pm
just clean them , i don't care who charges what , if a customer asks me for a price i just price the job as it stands , if were cheaper then there window cleaner and go with us that's up to them , i don't even ask if they have a window cleaner any more none of my business if they want to change
I'm the same, its pointless asking if they have a window cleaner. Your not going to get Richard Branson chaping your door saying this is my patch we've put cables in the street you can't use BT or Sky.
Title: Re: What would YOU do❓❓❓
Post by: Johnny B on November 20, 2015, 07:48:30 pm
I had a guy warn me off his 'patch' a few months ago.  He accused me of canvassing his customers, and told me he didn't want to see me working on the estate again.
 
I just told him that no one telIs me where I can or can't work, and also that if I were to be approached by any more of his customers, I would take them on.  On the flip side I told him that if he picked up my customers, that's fair enough too!

Since then, I've picked up 7 of his in one terrace! He lost them because a) he's got a bully boy attitude towards his customers (he warned them not to go elsewhere), and b) he's unreliable.

John
Title: Re: What would YOU do❓❓❓
Post by: Shane sharples on November 20, 2015, 08:18:44 pm
I'm glad this industry is like this, more business like, more professional and it seems the majority of window cleaners (on ciu at least!) think the same way . And hopefully, the 'my patch' generation will die out ..eventually  ;D
Title: Re: What would YOU do❓❓❓
Post by: slap bash on November 21, 2015, 12:32:50 pm
A patch is something a pirate wears over his eye. Its not window cleaning just the mention of it show this fella is stuck in the dark ages. Do them and don't worry, if he threatens you go to the police.
Title: Re: What would YOU do❓❓❓
Post by: G Griffin on November 21, 2015, 11:45:25 pm
+1 No such thin as patch's around here only time I heard about it was from another part timer's girl friend who asked me to do her windows as it was not his patch .
Did you cover her hole?
Title: Re: What would YOU do❓❓❓
Post by: dave the rave on November 22, 2015, 11:23:31 am
if it worth doing i would clean the windows ,as for the other guy  he would not register on my radar.