Clean It Up

UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: Simon Wilbraham on November 12, 2015, 06:33:28 pm

Title: 3 day drying time
Post by: Simon Wilbraham on November 12, 2015, 06:33:28 pm
Hi,
I visited an elderly lady today in Liverpool who wanted her Belgian Wilton lounge carpet to be cleaned.
She asked how long it would take the dry I said touch dry in a few hours.
She went onto tell me that a couple of years ago she had the same carpet cleaned.
It took the truck mount operator 90 minutes, the carpet shrunk off the wall by an inch and it took 3 days to dry.
She had to place towels on the floor as the moisture was soaking through into her slippers!
It took be 75 minutes today to clean and it was was only just slightly damp when I left.
(She also stated it looked much better than after the last clean!)
A good vacuum, micro splitter,  agitation and lots of dry strokes.
I don't know what the last cleaner had been doing for 90 mins. 30 minutes of my 75 was setting up all the equipment.
Already booked in 2 of her neighbours!
:-)
Simon
Title: Re: 3 day drying time
Post by: Mike Halliday on November 12, 2015, 06:54:51 pm
Damn then  truckmount owners!! They should all be put in stocks in the local market place and flogged to an inch of thier lives,

Actually floggings too good for them.......... STONE THEM,!!  that's what I say.

Soaking old ladies carpets , I hear they play football with 6 week old puppies as well
Title: Re: 3 day drying time
Post by: Simon Wilbraham on November 12, 2015, 08:26:35 pm
Sorry... It was not meant to be a dig at truck mount owners,  I really do not want to start one of them debates..

It was only mentioned as I was just wondering  what on earth he would have been doing for 90 minutes?

Truck mounts are not cheap so how can an operator like this survive in the industry if they are over wetting and shrinking carpets?

I asked why did she not call him back when I was not dry the next day?

The response  "he said he was busy so I didn't want to bother him" :-(

If someone had a query / concern after the clean I would hope they would give me a call.





Title: Re: 3 day drying time
Post by: Radek Jablonski on November 12, 2015, 08:38:36 pm
Bet it was Simon Gerrard with his Titan.
Porty owner wouldnt be that bad.
:)
Title: Re: 3 day drying time
Post by: Simon Gerrard on November 13, 2015, 08:19:17 am
Not me, I'm banned from Liverpool on the grounds that I can't speak the language. :D ;D
Title: Re: 3 day drying time
Post by: derek west on November 13, 2015, 09:22:23 am
scouse truckmounters soaking carpet???

dee do doh dont day eh!!  ;D
Title: Re: 3 day drying time
Post by: Hilton on November 13, 2015, 09:30:58 am
Sorry... It was not meant to be a dig at truck mount owners,  I really do not want to start one of them debates..

It was only mentioned as I was just wondering  what on earth he would have been doing for 90 minutes?

Truck mounts are not cheap so how can an operator like this survive in the industry if they are over wetting and shrinking carpets?

I asked why did she not call him back when I was not dry the next day?

The response  "he said he was busy so I didn't want to bother him" :-(

If someone had a query / concern after the clean I would hope they would give me a call.

Don't apologise there are cowboy TM operators out there as there are cowboy porty operators,,, the benefit of having a TM is you can rip off a lot more people a lot quicker, ;D
Title: Re: 3 day drying time
Post by: davep on November 14, 2015, 09:34:57 pm
Who was the culprit?