Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: sunshine windows on September 12, 2015, 04:27:14 pm
-
Bloody stupid new machines they've had installed. I can no longer just push up to 75 cheques in an envelope and be done in 30 secs.
Now it processes each cheque while you wait and rejects some of them for absolutely no apparent reason.
Rant over
-
youve too much work if youve 70 cheques so stop f******** moaning
-
Bloody stupid new machines they've had installed. I can no longer just push up to 75 cheques in an envelope and be done in 30 secs.
Now it processes each cheque while you wait and rejects some of them for absolutely no apparent reason.
Rant over
Indeed, it's not good. I don't like being outside having to spend ages at an ATM. It's poor for security reasons. It's also annoying for anyone queueing behind me. To add to the woes, the two external ATMs at my local branch are so close together, you could be rubbing shoulders with the person next to you. I've had more spare room when peeing at half time at the football.
-
youve too much work if youve 70 cheques so stop f******** moaning
what a stupid comment, he could be putting in a months worth of cheques for all you know
-
A couple of asterix's too many there Adam ;D
The guy at the front desk did show me how to input the amount manually if the reading fails, but like Walter said, it takes sooooooo long now it's ridiculous.
-
so you dont pay in envelopes any more
-
I moved away from the Santander account. There's a reason it's cheap. You could of course post them, but I never trusted it.
-
I moved away from the Santander account. There's a reason it's cheap. You could of course post them, but I never trusted it.
I've been posting cheques for 3 years with FSB Co-Op business banking and never had any problems at all, really easy to do.
-
ME TOO!
Early in the morning with loads to deposit and drunks walking about, it's not good.
I have a post office near by, so I'm paying in cash there now and sending cheques in the post. Haven't got time to mess around with the silly machines.
-
No franky, it's bundles of cheques up to 20 a time into the machine now. It reads them and spit the faulty ones back out at you. Not had a faultless transaction to date. Keep getting rejected cheques for no reason which is a pita
-
Shortly you will be able to take a photo of the cheque and it will go into your account !
Can't remember which bank is rolling it out first, but it will be handy not having to queue in line at the bank with eyes piercing your back ;D
-
I moved away from the Santander account. There's a reason it's cheap. You could of course post them, but I never trusted it.
I've been posting cheques for 3 years with FSB Co-Op business banking and never had any problems at all, really easy to do.
I wouldn't fancy posting 50 or 60 cheques. Too risky.
-
I just post my cheques in the envelopes they supply?
Is there a reason why you don't do that?
never had problems. TOUCH WOOD!
-
I just post my cheques in the envelopes they supply?
Is there a reason why you don't do that?
never had problems. TOUCH WOOD!
Items go missing in the post. If you had 75 cheques go missing that's an enormous amount of hassle and work to get the rewritten. I just never trusted it.
-
Why do you have so many cheques? I don't get any. Pay in bank or cash
-
I think the new machines are great. Better than the old system of slotting them in one at a time, taking about a minute to digest each one.
-
I think the new machines are great. Better than the old system of slotting them in one at a time, taking about a minute to digest each one.
The one big advantage of feeding each individual cheque is you get a photocopy of each one as proof !
-
Important or valuable stuff i would'nt dream of using Royal Mail to many bloody foreigners had passports go missing years ago not a bloody chance .
-
i put mine into envelopes and pay in to santander atm simple takes a bout 30 seconds
-
I have always preferred to pay in over the counter so many banks are encouraging people to use these machines and do there work the ques are normally shorter.
-
I have always preferred to pay in over the counter so many banks are encouraging people to use these machines and do there work the ques are normally shorter.
you cant do this at santander branch with a business account :)
-
I have always preferred to pay in over the counter so many banks are encouraging people to use these machines and do there work the ques are normally shorter.
you cant do this at santander branch with a business account :)
I use natwest.More expensive in account fees but much better service.
-
I have always preferred to pay in over the counter so many banks are encouraging people to use these machines and do there work the ques are normally shorter.
you cant do this at santander branch with a business account :)
in what way
cause ive never had any trouble with santander,had more trouble with hsbc who charged
I use natwest.More expensive in account fees but much better service.
-
For me there are more natwest branches near me,I can pay cash or cheqs in over the counter and they nearly always clear in 2 day's not for everyone but works best for me.
-
I used to scan the cheques at home, pop them in an envelope and then stroll into town to make the single deposit of multiple cheques. My card would be in the machine for 30 seconds (the time when it's vulnerable to some vermin deciding to start on me). Now, I still scan the cheques at home (to retain hard copy) but need to have my card in the machine, exposed to villains, for a number of minutes while I slot in each cheque and verify it.
Very poor from a security point of view and awful for any irate queuers behind me.
-
About 3 years ago I deposited an £8.50 cheque in an envelope in the branch, it didn't reach my account, when I raised it as a complaint they paid me £125 compensation and eventually got the £8.50 sorted, so a good result.
They went through a particularly bad period of problems which now seem to be sorted.
When paying cheques in in the branch now you get a copy of the actual cheque on the reciept.
-
Yesterday evening I attempted to deposit two cheques and some cash. The cheques went in first time but took ages. The cash wasn't accepted at all.
The idiots who run Santander have make error after error down the years. Not allowing cash and cheque deposits pre-counted in an envelope is just the latest.
The biggest one was a few years ago; they stopped showing references for BACS payments, meaning that I sometimes had to guess which customer had made a payment. They had been showing the references then suddenly stopped. It took them 18 months to fix that one.
The problem is that these systems are devised by people who learn all their stuff in classrooms and have no idea about how people have to do things outside in the real world. It's not good having to feed cash in note by note with semi-drunken, potential muggers walking by. Add to that, the two ATMs at my local branch are so close together, there's no real privacy. They used to be about twelve feet apart.
-
Yesterday evening I attempted to deposit two cheques and some cash. The cheques went in first time but took ages. The cash wasn't accepted at all.
The idiots who run Santander have make error after error down the years. Not allowing cash and cheque deposits pre-counted in an envelope is just the latest.
The biggest one was a few years ago; they stopped showing references for BACS payments, meaning that I sometimes had to guess which customer had made a payment. They had been showing the references then suddenly stopped. It took them 18 months to fix that one.
The problem is that these systems are devised by people who learn all their stuff in classrooms and have no idea about how people have to do things outside in the real world. It's not good having to feed cash in note by note with semi-drunken, potential muggers walking by. Add to that, the two ATMs at my local branch are so close together, there's no real privacy. They used to be about twelve feet apart.
In the end I came to the conclusion that it wasn't a very good service. Ok for ebanking, but I just wasn't happy not being able to pay cheques over the counter.
-
I was informed by Santander that you can pay in cheques and cash over the counter into you local post office with your paying in book.
But give the business centre a ring first to check you are set up for this.
-
I was informed by Santander that you can pay in cheques and cash over the counter into you local post office with your paying in book.
But give the business centre a ring first to check you are set up for this.
The main benefit for me has been that I could pay in the cash and cheques out of hours as I am normally working out of town during the day. If I have to start doing it in a post office, I will probably scrap my Santander accounts and throw my lot in with the Co-op Bank who I also have an account with (I use this for BACS transfers because Santander stopped showing the references for 18 months).
Maybe the time has come to get Santander out of my hair. I've been with them for nearly 40 years - since the Abbey National Building Society days so I guess they've just become a bad (Abbey) habit.