Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Ian101 on July 10, 2015, 04:34:44 pm

Title: Things you did as a newbie that makes you cringe now.
Post by: Ian101 on July 10, 2015, 04:34:44 pm
Confession of a window cleaner type post ................ I will go first

Had a one day  round on a council estate 20 miles from me and one customer insisted I only cleaned hers on a Thursday as it was benefits day  ::)roll so I would build my week around this round getting done on a Thursday .... I think out of 6 months I got 4 leave em this time ................... in my defence I was green and thought it was all about customer care and going the extra mile
Title: Re: Things you did as a newbie that makes you cringe now.
Post by: Clever Forum Name on July 10, 2015, 05:14:07 pm
Cleaned a conservatory roof for £65

Inside and out.

Started at 8am finished at 5.30pm.

Glass roof inside and out and she smoked.
Title: Re: Things you did as a newbie that makes you cringe now.
Post by: Dave Willis on July 10, 2015, 05:17:41 pm
cleaned the inside of an old peoples home with a microfibre - terrible! Did a conservatory inside the same too, must have been shocking when the sun came out.
Title: Re: Things you did as a newbie that makes you cringe now.
Post by: M & C Window Cleaning on July 10, 2015, 05:19:04 pm
In the latter half of 1976 I had two rounds about 2 miles apart. I didn't drive as I was only 16, so I cycled. My dad offered to move my ladders between the two rounds for me once a week (it was all fortnightly then). On occasion when he couldn't do it I would cycle the two miles on the road with my ladders on my shoulders and my bucket on my handlebars. I don't think I'd get far if I tried it today.
I heard of a guy many years ago who was decapitated doing something similar. Tried to cross a road I believe and a passing bus or lorry caught his ladders. Nasty!
Title: Re: Things you did as a newbie that makes you cringe now.
Post by: Shane sharples on July 10, 2015, 05:19:19 pm
Under pricing jobs! only realising I should charge more when people started saying 'are you sure that's enough??' Lol
Cleaning a 30ft x 12ft conny outside for £60 , 8am til about 1pm non stop scrubbing!! not even a pee break!!!
Iv got a customer at the minute who's son works nights so he only wants me to do them Monday's! I dont mind though as I'm building my round up   ;D
Title: Re: Things you did as a newbie that makes you cringe now.
Post by: slap bash on July 10, 2015, 05:23:25 pm
Cleaned the wrong house and only found out once it was finished.
Title: Re: Things you did as a newbie that makes you cringe now.
Post by: AuRavelling79 on July 10, 2015, 05:30:22 pm
Cleaned the wrong house and only found out once it was finished.

Done that (well half a house) and walked round the back to find a wizened old naturist in the back garden tackle out!

Title: Re: Things you did as a newbie that makes you cringe now.
Post by: DaveG on July 10, 2015, 05:49:40 pm
When we were 18/19, me and my mate were playing "spiderman" with a couple of pairs of knickers from a sexy housewifes washing line when she appeared at the kitchen window.

Not really a newbie thing, I'm sure we've all done it  ;D
Title: Re: Things you did as a newbie that makes you cringe now.
Post by: dazmond on July 10, 2015, 05:59:30 pm
standing on a dodgy flat roof and falling through (putting both feet through her kitchen ceiling!)that was over 20 years ago and she still blanks me now!! ;D

i clean 90+ houses on this estate but shes never asked me to clean hers again! ;D ;D
Title: Re: Things you did as a newbie that makes you cringe now.
Post by: Walter Mitty on July 10, 2015, 06:38:31 pm
I did a few unsafe things on ladders.  I'm not referring to the ordinary, slightly unsafe things either.  I got away with it - just.
Title: Re: Things you did as a newbie that makes you cringe now.
Post by: Clever Forum Name on July 10, 2015, 07:20:54 pm
Cleaned the wrong house and only found out once it was finished.

Done that recently. Cleaned the wrong house TWICE ! Booooo
Title: Re: Things you did as a newbie that makes you cringe now.
Post by: Dave Willis on July 10, 2015, 07:45:16 pm
When we were 18/19, me and my mate were playing "spiderman" with a couple of pairs of knickers from a sexy housewifes washing line when she appeared at the kitchen window.

Not really a newbie thing, I'm sure we've all done it  ;D

Not yet - how does that work then? Wear them over your face?
I just got some out of the dirty laundry basket - won't be doing that again.
Title: Re: Things you did as a newbie that makes you cringe now.
Post by: Bungle on July 10, 2015, 08:00:50 pm
When we were 18/19, me and my mate were playing "spiderman" with a couple of pairs of knickers from a sexy housewifes washing line when she appeared at the kitchen window.

Not really a newbie thing, I'm sure we've all done it  ;D

Not yet - how does that work then? Wear them over your face?
I just got some out of the dirty laundry basket - won't be doing that again.

Skidders ?
Title: Re: Things you did as a newbie that makes you cringe now.
Post by: Tom White on July 10, 2015, 08:31:23 pm
I've cleaned the same wrong house TWICE.

Beat that you flippers!  ;D
Title: Re: Things you did as a newbie that makes you cringe now.
Post by: Phil J on July 10, 2015, 08:52:52 pm
P***ing  in the customers garden and getting caught  :-[
Title: Re: Things you did as a newbie that makes you cringe now.
Post by: rosskesava on July 10, 2015, 09:14:59 pm
Drove off with out strapping the ladders on.

Stopped at a junction and one set of double and a set of triple ladders went half way across the road. It was fortunate there was a gap in the traffic.

My mate picked up the double ladders but being new when I picked up the triple I wasn't expecting them to be so heavy. I managed to get them upright, just, and then tried to put them on my shoulder but with the point of balance about 6 ft behind me.

I managed three wobbly steps before falling over backwards with loads of people watching me. My mate hid in the van and refused to come and help me so I had to drag the ladders back to the van and then make a bigger idiot of myself getting them onto the roof rack with the drivers behind watching.

Beetroot and red doesn't describe it.

The bonnet of the van didn't look that clever afterwards either.

Title: Re: Things you did as a newbie that makes you cringe now.
Post by: SB Cleaning on July 10, 2015, 09:21:20 pm
Cleaned the wrong house and only found out once it was finished.
I've done it too ;D
Title: Re: Things you did as a newbie that makes you cringe now.
Post by: KS Cleaning on July 10, 2015, 09:33:36 pm
Fell off a ladder 1 week in and broke a bone in my foot :'(
Title: Re: Things you did as a newbie that makes you cringe now.
Post by: AuRavelling79 on July 10, 2015, 10:22:16 pm
Oh yeah ladders not properly secured. Overtaking a lorry in the old Volvo estate on a dual carriageway - I'm doing about 65 and off fly the ladders. Fortunately into a gap for turning right in the  central reservation. Other than scuffed ladders and roofbars no damage done! Phew.

Title: Re: Things you did as a newbie that makes you cringe now.
Post by: Lakes and Pennine on July 10, 2015, 10:23:07 pm
Forgot to put front ladder clamps on. Drove a few miles and hit a wind. Wached in horror as the ladders took off and summer salted over the van. Lukily nobody behind.

As for peeing.. did mates eldetly mum in law. Stood just outdide of vav but covered by drivers door. Just finished and shes stood there ready to pay.

Bein an old farmers eife I hope she underdtood the eays of the countryside
Title: Re: Things you did as a newbie that makes you cringe now.
Post by: Rich Wilts on July 11, 2015, 08:34:17 am
I was asked to clean the inside windows of a regular customer one day. A fairly well to do but very friendly elderly lady and her husband lived there.

Halfway round she said she had to go out, so left me to it, finishing the last few windows. I was to leave my invoice in the kitchen and she'd put a cheque in the post. Fine.

There was this window, overlooking the rear of the property, ground floor. Big window. Had a set of vertical hanging blinds in it.  So to be able to get to all the glass once I'd pulled the blinds back with the cord that hangs in the corner I had to just pull them that little bit further back with my left hand to be able to get to all the glass when they just broke. All the hangers just fell off the holders. Collapsed. In a heap on the window-sill.

I was reasonably new at this game but also pretty stupid - So I panicked.

I grabbed hold of the blinds, rolled them up, stuffed them as best I could down my trousers and legged it. Hoping the lady of the house wouldn't spot her blinds were missing.

So, the next day, I got a phone call. It was her. She wanted to know where her blinds were. She was very calm, but curious. My reply to her question was 'what blinds?'  ??? ??? ??? ??? ??? ???

'The ones overlooking the rear lawn, in the office. They were there when I left and gone when I got back'.

I insisted I didn't have a clue what she was talking about but agreed to go over and have a chat with her about them.

Anyway, something dawned on me when I put the phone down - the game was up, it was bloody obvious. so I phoned her back and explained what had happened. She said something then which has stayed with me ever since and has been a watershed moment in my life, for one reason or another. In a very calm, kind and curious way she said 'Matt, why didn't you tell me the truth, we're not Ogres you know'.

I've got a funny feeling I screwed up on that one. ;)
Title: Re: Things you did as a newbie that makes you cringe now.
Post by: AuRavelling79 on July 11, 2015, 09:12:36 am
Ah blinds ...

A commercial I had and still do since 1999 had a change of management (I joke I'm the longest serving member of staff and where's me pension?) and this gruff South African moves into one of the offices and moves his desk nearer the window so I have to stretch to pull the blind cord.

Crash! Down they come onto the window cill. He tells me I'm going to have to fix that and I accept but say I can't do it right then. Anyway next month they are still there and he says it's still my responsibility and  so I go and get a drill and wall plugs and fit the thing back up. Took me about three hours of driving home , moving his pigging desk breaking drillbits.

I learned to say "I can't reach that, sorry." Never cleaned that window again until he got re-shuffled out so over about 5 years I might have made up the time!
Title: Re: Things you did as a newbie that makes you cringe now.
Post by: sunshine windows on July 11, 2015, 10:22:40 am
When I started 10 years ago I was cleaning this house for £12 I think. She wanted the whole conservatory cleaning on the outside with the windows. I charged her £20 for the lot. Lean too type roof which I spread my extended ladders across the top to walk across it. Never in a million years would I attemp that again. It was quite close to Xmas and she tipped me £80 she was that happy with the job. I still clean for her today, but in a different house. By far the best tip I've ever had to date.
Title: Re: Things you did as a newbie that makes you cringe now.
Post by: Ian101 on July 11, 2015, 11:47:49 am
some how Ive never managed to clean the wrong house but did clean a regulars house that had basically been burnt out / smoke damaged throughout entire house due to dishwasher going on fire thru damaged wiring (vibration over the years)

the neighbour stopped me on the last window and said what had happened  ::)roll ::)roll ... then customer pulls and offers to pay me as they hadn't called to cancel me .... I didn't take the money.
Title: Re: Things you did as a newbie that makes you cringe now.
Post by: Walter Mitty on July 11, 2015, 11:57:27 am
I did manage a variation on "wrong house" once.  I was using ladders back then.   I quoted for the job and got it.  I went back the next day to clean it and they were out.  So, I cleaned it.
The next day I got a mystified phone call wondering why I had put the bill through her neighbour's letter box.
It turned out that the job was the upper floor of a maisonette and I quoted for both floors thinking that it was a house.  You had to look carefully to notice that the "back" door was actually another "front" door :) .
That made me realise that my prices were too low as well because I got the job without a problem even though I added on the whole ground floor in error.
I ended up cleaning both floors for a while - but charging the right people this time :)
Title: Re: Things you did as a newbie that makes you cringe now.
Post by: lozsing on July 11, 2015, 12:08:48 pm
Walking about on sloped tiles hanging on with finger tips lol
Title: Re: Things you did as a newbie that makes you cringe now.
Post by: M & C Window Cleaning on July 11, 2015, 12:31:57 pm
Walking about on sloped tiles hanging on with finger tips lol

That brings back memories. I had a number of places like that some years back. Cleaning windows with one hand whilst hanging on with fingertips of the other. If it weren't for those finger holds I would not have stayed on those roofs. Thank goodness for wfp.
Title: Re: Things you did as a newbie that makes you cringe now.
Post by: robbo333 on July 11, 2015, 05:10:26 pm
I've driven off with my rear van doors open.
Went to a commercial job and reversed into a skip; dented my van.  Went back the next day to finish the job, hit exactly the same skip again, in exactly the same place; even bigger dent in the van.
Should have gone to Specsavers!
And don't even ask me about pricing houses too cheaply and picking the worst jobs possible!  ;D
Title: Re: Things you did as a newbie that makes you cringe now.
Post by: Johnny B on July 11, 2015, 08:48:37 pm
The most stupid thing I ever did was getting to a large window above a huge sloping ledge on this big house. The distance between the side of the ledge (which was the nearest point to position the ladders) and the concrete sill of the window in question was about 6 inches out of my reach.

I managed to get onto the ledge to clean said window but my problems began when trying to reach the ladders to get back off. I had to let go of the ledge to reach the ladders, meaning I had a split second where I had no hand contact with the house.

I did of couse manage it eventually, but I was genuinely afraid and a bit shaken afterwards, and so never did it again.

John
Title: Re: Things you did as a newbie that makes you cringe now.
Post by: Stoots on July 11, 2015, 10:14:41 pm
£15 for a conny roof

2 hours ffs
Title: Re: Things you did as a newbie that makes you cringe now.
Post by: Nick Day on July 12, 2015, 09:49:00 pm
I was cleaning the inside windows at M & S, it always drew attention as it was on the first floor (ladies fashions and underwear) dropped off the window sill and stepped straight into my bucket of water............shi*!!
Title: Re: Things you did as a newbie that makes you cringe now.
Post by: AuRavelling79 on July 12, 2015, 11:49:28 pm
Stepped back into a fishpond.
Title: Re: Things you did as a newbie that makes you cringe now.
Post by: Stoots on July 12, 2015, 11:56:45 pm
i allowed a womans knickers to brush my face as i walked under the washing line  - milf housewife and silky panties.
Title: Re: Things you did as a newbie that makes you cringe now.
Post by: Shane sharples on July 13, 2015, 07:45:32 am
i allowed a womans knickers to brush my face as i walked under the washing line  - milf housewife and silky panties.

They were her husbands weekend underwear!!! lmao  ;D ;D
Title: Re: Things you did as a newbie that makes you cringe now.
Post by: Stoots on July 13, 2015, 08:47:17 am
as long as i believe they were hers it doesnt matter lol - belief is king
Title: Re: Things you did as a newbie that makes you cringe now.
Post by: M & C Window Cleaning on July 13, 2015, 08:52:15 am
Trod on the hose where it hangs at the back of my trolley (freedom) whilst pushing it. Trolley comes to a dead stop and I've fallen headlong over the top of it. Trolley falls over, barrel falls off, and I stand up and put everything back on trolley like it is the most normal thing in the world and carry on like inspector Clouseau falling down the stairs.
Title: Re: Things you did as a newbie that makes you cringe now.
Post by: dazmond on July 13, 2015, 09:14:45 am
not a newbie thing(i was about 10 years in!)early thirties.carrying my ladder down a street in the middle of winter(ice on the ground!)and trying to look cool as i smiled at a very attractive young lady walking by........then i slipped on some ice and the ladders ended up on top of me......! ;D ;D

on topic

1.underpricing jobs

2.telling the odd customer to f*** off

3.cleaning the insides of a smokers house

4.working with ladders in dangerous conditions(ice,snow)even climbing on snow covered sloping roofs! ::)roll

5.having friends working with me then going to the pub at lunchtime.

6."ragging" all windows with scrim(no squeegee)
Title: Re: Things you did as a newbie that makes you cringe now.
Post by: Smurf on July 13, 2015, 12:08:31 pm
It seems we all have taken chances in the past to crack on get a job done.

Generally people learn the hard way by having a near miss or take a fall and walk away but others are not so lucky.

It amazes me to see people still doing stupid things just to get a job done and/or because that is how they have been taught by old school cleaners.  Some will place price over safety first to remain competitive which also seems bonkers to me.
“It will never happen to me” mentality is just tempting fate as one day it might.

What with all the gear, methods and tools available now no one should need to take chances just to earn a few squid.

What they call “common working practice” doesn’t mean it’s a safe way of working either.

I’m no H&S freak either but would prefer to come home in one piece and I’m sure the majority of cleaners would too.

This is a prime examples how stupid some people can be.  ;D

https://www.youtube.com/watch?v=ySY0kkH5dQo
Title: Re: Things you did as a newbie that makes you cringe now.
Post by: Rich Wilts on July 13, 2015, 01:02:34 pm
2 weeks in having handed in my notice on an 11 year old job, I was up a ladder but couldnt quite reach the whole way across a window to blade it off. So tried boucing the ladder so the window could be finished without having to get down off it and move it in the normal way.

The ladder feet were on concrete which didnt help, it was also spanning a porch. Needless to say the ladder shot out from underneath me and I ended up with a broken leg and ankle. That was not the best start to a promising career.
Title: Re: Things you did as a newbie that makes you cringe now.
Post by: Rich Wilts on July 13, 2015, 01:11:12 pm
A customer once asked me if I could also clean out the lead lined valleys on their roof as they'd already asked me to clear their gutters. This required a roof ladder to do, which was fine, so I thought.

Anyway, I managed to somehow get the roof ladder up to roof height whilst on the ladder that went up to the gutters. Then the knack was to get the roof ladder on to the roof. Okay, wasnt so difficult I guess but I wouldn't want to do it everyday. I then managed somehow to get up on to the roof ladder from the ladder that was on the gorund, without ties, stays or anyone footing it or any part of the ladder extending over gutter height. A circus trick more than a professionally managed and assessed procedure.

So, from there I was able to clear the valleys out. Hooraaah!

The getting down was a lot harder than the getting up. In fact I had to wait until the customer came home and sit on the ridge tiles patiently until they did, to help me get the roof ladder off the roof. I contemplated throwing it off at one point but then realised I'd be stuck on the ridge tiles with no way down to the top of the ladder that was on the ground.

Not long after that I lost that customer.
Title: Re: Things you did as a newbie that makes you cringe now.
Post by: Smurf on July 13, 2015, 02:34:02 pm
You still don't see may guy's use this type of system either when using a cat ladder.
I wonder why?
https://www.youtube.com/watch?v=-JSxy43fnPA



A customer once asked me if I could also clean out the lead lined valleys on their roof as they'd already asked me to clear their gutters. This required a roof ladder to do, which was fine, so I thought.

Anyway, I managed to somehow get the roof ladder up to roof height whilst on the ladder that went up to the gutters. Then the knack was to get the roof ladder on to the roof. Okay, wasnt so difficult I guess but I wouldn't want to do it everyday. I then managed somehow to get up on to the roof ladder from the ladder that was on the gorund, without ties, stays or anyone footing it or any part of the ladder extending over gutter height. A circus trick more than a professionally managed and assessed procedure.

So, from there I was able to clear the valleys out. Hooraaah!

The getting down was a lot harder than the getting up. In fact I had to wait until the customer came home and sit on the ridge tiles patiently until they did, to help me get the roof ladder off the roof. I contemplated throwing it off at one point but then realised I'd be stuck on the ridge tiles with no way down to the top of the ladder that was on the ground.

Not long after that I lost that customer.
Title: Re: Things you did as a newbie that makes you cringe now.
Post by: Smurf on July 13, 2015, 02:36:03 pm
this is probably a better vid https://www.youtube.com/watch?v=C5eICjQhVn8
Title: Re: Things you did as a newbie that makes you cringe now.
Post by: Smurf on July 13, 2015, 02:41:53 pm
Ouch! that must have hurt  ???

2 weeks in having handed in my notice on an 11 year old job, I was up a ladder but couldnt quite reach the whole way across a window to blade it off. So tried boucing the ladder so the window could be finished without having to get down off it and move it in the normal way.

The ladder feet were on concrete which didnt help, it was also spanning a porch. Needless to say the ladder shot out from underneath me and I ended up with a broken leg and ankle. That was not the best start to a promising career.
Title: Re: Things you did as a newbie that makes you cringe now.
Post by: Rich Wilts on July 13, 2015, 04:56:49 pm
Yeah, it did. The bloke I was working with said 'walk it off mate'.
Title: Re: Things you did as a newbie that makes you cringe now.
Post by: Smurf on July 13, 2015, 05:06:21 pm
Walk it off???  I take it he was having a laugh at your misfortune then?

Yeah, it did. The bloke I was working with said 'walk it off mate'.
Title: Re: Things you did as a newbie that makes you cringe now.
Post by: Rich Wilts on July 13, 2015, 05:49:48 pm
Admittedly we niether knew it was broken. It was friggin' agony, I managed to walk on it, just, from the van to the cake shop ;)

After that it was obvious something serious was wrong, so I went A & E, they asked how did I like the thought of crutches?
Title: Re: Things you did as a newbie that makes you cringe now.
Post by: Smurf on July 13, 2015, 06:17:39 pm
Not good news then...So what did you say to that?


Admittedly we niether knew it was broken. It was friggin' agony, I managed to walk on it, just, from the van to the cake shop ;)

After that it was obvious something serious was wrong, so I went A & E, they asked how did I like the thought of crutches?
Title: Re: Things you did as a newbie that makes you cringe now.
Post by: Frankybadboy on July 13, 2015, 08:34:02 pm
bunch of bloody cowboys the lot of you ;D ;D ;D ;D ;D ;D
Title: Re: Things you did as a newbie that makes you cringe now.
Post by: Smurf on July 13, 2015, 10:31:52 pm
 ;D

bunch of bloody cowboys the lot of you ;D ;D ;D ;D ;D ;D
Title: Re: Things you did as a newbie that makes you cringe now.
Post by: Rich Wilts on July 13, 2015, 10:55:42 pm
Not good news then...So what did you say to that?


Admittedly we niether knew it was broken. It was friggin' agony, I managed to walk on it, just, from the van to the cake shop ;)

After that it was obvious something serious was wrong, so I went A & E, they asked how did I like the thought of crutches?

I didnt have agreat deal of choice.  ;D
Title: Re: Things you did as a newbie that makes you cringe now.
Post by: Rich Wilts on July 13, 2015, 10:56:16 pm
bunch of bloody cowboys the lot of you ;D ;D ;D ;D ;D ;D

Thats rich coming from you. What you been up to these last 8 weeks, just remind us  ;D