Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: slap bash on May 05, 2015, 11:59:32 am

Title: Whats the dumbest thing a customer has said.
Post by: slap bash on May 05, 2015, 11:59:32 am
I had a customer tell me he is cancelling due to the windows getting dirty after they are cleaned.  Really.
Title: Re: Whats the dumbest thing a customer has said.
Post by: Klean07 on May 05, 2015, 01:06:33 pm
I have had loads over the years but the one that sticks in my mind is " not today thank you my relatives are here" :o
Title: Re: Whats the dumbest thing a customer has said.
Post by: martinw on May 05, 2015, 01:15:15 pm
customer booked  insides to be done.  call first thing in the morning - 'please cancel windows as my gutter is leaking'
Title: Re: Whats the dumbest thing a customer has said.
Post by: Clever Forum Name on May 05, 2015, 02:17:37 pm
The wind will make them dry dirty.
Title: Re: Whats the dumbest thing a customer has said.
Post by: mark15 on May 05, 2015, 02:18:41 pm
Used wfp system on a regular monthly customer for 18 months now & couple of months ago he came out to pay me, looked at windows & said "will that water dry "? I told him it would probably stay wet till next time I clean them...
Title: Re: Whats the dumbest thing a customer has said.
Post by: mike1986 on May 05, 2015, 02:31:42 pm
'Can you miss out that window today because my cat is in there and he is ill'  ::)roll
Title: Re: Whats the dumbest thing a customer has said.
Post by: Mist A Bit on May 05, 2015, 02:34:29 pm
can you miss the small bedroom window as my washing is drying in there
Title: Re: Whats the dumbest thing a customer has said.
Post by: Mist A Bit on May 05, 2015, 02:36:24 pm
came out in dressing gown, is there any other way i can pay you babe, i said yes but it will cost the rest of my days wages.
i was in my 20`s and id have gone for it if she wasn`t 30 stone
Title: Re: Whats the dumbest thing a customer has said.
Post by: G Griffin on May 05, 2015, 06:53:26 pm
I was stood in a customer's back garden and he asked should he open the side gate for me.
Title: Re: Whats the dumbest thing a customer has said.
Post by: paulben on May 05, 2015, 06:58:05 pm
Do you want milk in your lack coffee
Title: Re: Whats the dumbest thing a customer has said.
Post by: paulben on May 05, 2015, 06:58:35 pm
Black coffee
Title: Re: Whats the dumbest thing a customer has said.
Post by: lal on May 05, 2015, 07:02:54 pm

 Arn't you going to dry the windows there still wet ?

 Lal
Title: Re: Whats the dumbest thing a customer has said.
Post by: CLEANCARE WC on May 05, 2015, 07:14:29 pm
You have cleaned the frosted bathroom window?   :-X
Title: Re: Whats the dumbest thing a customer has said.
Post by: andyM on May 05, 2015, 08:40:31 pm
Wow that purified water system is a good bit of kit.
Help yourself to as much water as you need to do our windows from the garden tap round the back.
Title: Re: Whats the dumbest thing a customer has said.
Post by: PoleKing on May 05, 2015, 09:42:13 pm
Can't you do it any cheaper?
Title: Re: Whats the dumbest thing a customer has said.
Post by: no way Jose on May 05, 2015, 09:58:46 pm
after the first clean using wfp: I don't want you to clean my windows again as you've left the wall wet and that will cause  humidity .
Title: Re: Whats the dumbest thing a customer has said.
Post by: LWC on May 05, 2015, 10:05:38 pm
Dont do my windows today, the windows are a bit fragile at the moment

 ::)roll
Title: Re: Whats the dumbest thing a customer has said.
Post by: LWC on May 05, 2015, 10:10:12 pm
We dont want them doing any more, my husband says you leave too much water on the ground after youve been
Title: Re: Whats the dumbest thing a customer has said.
Post by: LWC on May 05, 2015, 10:11:18 pm
**Owes money from last clean so 2x cleans**

"Can you make sure you collect the money because this is getting rather expensive"
Title: Re: Whats the dumbest thing a customer has said.
Post by: LWC on May 05, 2015, 10:12:38 pm
Can you leave it today because of the volcanic ash
Title: Re: Whats the dumbest thing a customer has said.
Post by: john63. on May 05, 2015, 10:18:55 pm
After you have wet them with that pole does it blow dry them aswell
Title: Re: Whats the dumbest thing a customer has said.
Post by: LWC on May 05, 2015, 10:24:03 pm
I had a customer tell me he is cancelling due to the windows getting dirty after they are cleaned.  Really.

Ive had this, "the windows are fantastic when youve done them but they get dirty again in a few days"  ... ok  ::)roll
Title: Re: Whats the dumbest thing a customer has said.
Post by: Wrekin C S on May 05, 2015, 11:56:44 pm
Parked on the drive of customers house and just done the neighbour's house, and customer said, I've just realised I'm paying for next doors water for you to clean there windows?  WTF!
Title: Re: Whats the dumbest thing a customer has said.
Post by: rosskesava on May 06, 2015, 12:42:47 am
About 8 or 9 years ago a dippy female called Chantelle of Big Brother fame asked me to clean her windows. She was very sweet and an absolute darling as well as being a stunner but boy oh boy, she wasn't exactly on the ball, so to speak.

On the first clean I had all my gear (trad) and was about start work when she came out with some cloths and a bottle of spray window cleaner so as I could clean her windows. She didn't know that window cleaners had all their own stuff to clean windows.......

When she asked me if I wanted a coffee, but not tea as she didn't have a tea machine, in her kitchen she had 5 or 6 coffee machines all the same. I never found out why.

On the 3rd or 4th clean she asked me if I knew an indoor window cleaner.

As her and her husband, a minor pop star at the time called Preston, lived in a 1st floor flat, she once asked me how I got onto the balcony because she didn't remember answering the door to let me in.

She once asked why the bathroom window was always steamed up on the outside. The glass was frosted.

On one visit she said that it was amazing that I knew exactly when her windows needed cleaning. I used to just turn up every 4 weeks. Her husband said to her that is why I'm a window cleaner because I know when they need cleaning and she said oh yeah, of course. Privately, he said to me to just humour her as it keeps her happy.

She once asked me how I know when the windows were clean. I said you just look through them and you can see straight away. She asked me what about mirrors because you can't see through them.

Sigh, happy days. She may have been a bit basic but she was a ray of sunshine.





Title: Re: Whats the dumbest thing a customer has said.
Post by: Rich Wilts on May 06, 2015, 07:58:26 am
I think she takes the biscuit.
Title: Re: Whats the dumbest thing a customer has said.
Post by: Johnny B on May 06, 2015, 01:16:07 pm
'I would like them done today', as said to me at 8:30pm, (dusk), and when the last time they had been cleaned (by me) was over 3 years previously.

John
Title: Re: Whats the dumbest thing a customer has said.
Post by: tlwcs on May 06, 2015, 06:16:52 pm
About 8 or 9 years ago a dippy female called Chantelle of Big Brother fame asked me to clean her windows. She was very sweet and an absolute darling as well as being a stunner but boy oh boy, she wasn't exactly on the ball, so to speak.

On the first clean I had all my gear (trad) and was about start work when she came out with some cloths and a bottle of spray window cleaner so as I could clean her windows. She didn't know that window cleaners had all their own stuff to clean windows.......

When she asked me if I wanted a coffee, but not tea as she didn't have a tea machine, in her kitchen she had 5 or 6 coffee machines all the same. I never found out why.

On the 3rd or 4th clean she asked me if I knew an indoor window cleaner.

As her and her husband, a minor pop star at the time called Preston, lived in a 1st floor flat, she once asked me how I got onto the balcony because she didn't remember answering the door to let me in.

She once asked why the bathroom window was always steamed up on the outside. The glass was frosted.

On one visit she said that it was amazing that I knew exactly when her windows needed cleaning. I used to just turn up every 4 weeks. Her husband said to her that is why I'm a window cleaner because I know when they need cleaning and she said oh yeah, of course. Privately, he said to me to just humour her as it keeps her happy.

She once asked me how I know when the windows were clean. I said you just look through them and you can see straight away. She asked me what about mirrors because you can't see through them.

Sigh, happy days. She may have been a bit basic but she was a ray of sunshine.

Certainly was easy on the eye though  ;D
Title: Re: Whats the dumbest thing a customer has said.
Post by: paulben on May 06, 2015, 06:44:25 pm
Went to collect money from a house daughter answers the door " Mum has left your money on kitchen table do you want me to fetch it "

Another cancelled when I told him I was changing over to wfp " It will make my walls wet " nearly said so does the f*****g rain
Title: Re: Whats the dumbest thing a customer has said.
Post by: Dunner on May 06, 2015, 07:05:50 pm
One asked do you use that (wfp) for the insides.

I said yes, carpets dry in not time. She said oh and went inside.

I did explain later that i trad the insides
Title: Re: Whats the dumbest thing a customer has said.
Post by: Wrekin C S on May 06, 2015, 09:25:07 pm
I've had the same quite a few says it makes everything wet, do they tarp the whole house when it rains?
Title: Re: Whats the dumbest thing a customer has said.
Post by: benny donnelly on May 06, 2015, 10:50:09 pm
Me about to start cleaning window and customer an oap comes out saying no thanks love I have already got a window cleaner and me says yes mrs Sheridan  that would be me lol
Title: Re: Whats the dumbest thing a customer has said.
Post by: LT carpet cleaning on May 07, 2015, 02:07:33 am
Sorry, didn't even read anyone elses boring stories. Rosskevas is the best  ;D ;)
Title: Re: Whats the dumbest thing a customer has said.
Post by: Gary lee on May 10, 2015, 06:54:39 pm
Can you leave windows this time as I'm in bed with a toothache hahaha I had to laugh WTF  ??? ???
Title: Re: Whats the dumbest thing a customer has said.
Post by: Johnny B on May 10, 2015, 08:51:33 pm
Can you leave them for a couple of weeks, as the weather was very bad yesterday?

John
Title: Re: Whats the dumbest thing a customer has said.
Post by: Tom-01 on May 10, 2015, 11:45:20 pm
"Thanks for the quote, I will also give Jakey-Boy from Essex a call as well"
Title: Re: Whats the dumbest thing a customer has said.
Post by: slap bash on May 11, 2015, 01:58:26 pm
I have just made a payment. Yes, but you are 3 month behind with payments.