Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: MisterC on April 27, 2015, 06:46:36 pm
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While cleaning some flats I was approached by a guy wanting a price to clean windows at his house, when I went round to take a look it turned out he was a builder who had just finished a new build. It is a 850k house and full of floor to ceiling glass panels that were covered in bits of cement and dust.
Having read previous threads on here about problems with new build cleans (scratched glass) I was tempted to run a mile, however he said he would go around and remove any cement and even rinse the windows with a hose.
Should I be safe to clean the windows as normal with WFP, or could I still get problems, and if disaster happened and I scratched a panel does liability insurance cover it.
Any advice appreciated. Thanks
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Get him to agree to, or sign a scratch waiver policy. You shouldn't scratch the glass using a wfp system, unless you flip the brush and the stock runs across the glass.
As for insurance, you'll only be covered if it states you've got 'glass worked on' within your policy. Most types of cover, only cover for damage to things you're not cleaning at the time.
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The problem with new builds is that the scratches don't show up until the glass has been well cleaned,
so even if you didn't cause them you could still get the blame.
You need to get a signed scratch waver stating than any scratches uncovered after the clean will the responsibility of
the builder.
Just to be safe you will need to check if your insurance covers damage to the glass as some don't.
Plus make sure it will also cover the extra expense of replacing off speck/specialised glass units as these can cost a small fortune
to replace.
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Thanks guys. Sounds like good advice