Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: prestigeclean on April 14, 2015, 01:36:34 pm
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i,m thinking of getting a leaflet made up asking my customers for referalls and offering a free clean for every customer they introduce , anyone tried this and your experience of it would be appreciated thanks alan
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Haven't tried it myself but you might be shooting yourself in the foot as you would more than likely have got the referrals
anyway ( family members, friends and neighbours ) if the customer likes your work.
Cant see anybody canvassing work for you for a free clean but who knows.
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i have done similar in the past (more when i was starting out) basically i offered a free clean after the referral had and paid for 3 cleans. As Sean K says if a customer likes your work then there going to recommend you anyway especially to family & friends as they probably feel there doing a good turn for them anyway by recommending you.
From experience i don't think offering a free clean made any difference really so personally i wouldn't do it again.
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Did that. 2nd clean in and the customer who made the referral got a half price clean. NOBODY REFERRED ;D
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ive never done a free clean for a customer in 22 years of window cleaning.
canvass and leaflet if you want more work is my advice and ask existing customers do they want f/s/g,conny roof and/or solar panels cleaning.
be as professional as you can be.do a good job,be reliable,offer different payment methods,be flexible on cleaning frequencies and you will pick up new work for sure over time.
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We always given customers who refer us a box of chocolates, just to say thanks.
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i,m thinking of getting a leaflet made up asking my customers for referalls and offering a free clean for every customer they introduce , anyone tried this and your experience of it would be appreciated thanks alan
Offer 50% reduction for each regular custy they refer and ensure you get new custys on GC , That is what i am starting to do I do charge 50% extra for first cleans so i am not losing out .
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I tried it when I first started, offered 50% off next clean for referrals but never got anything.
Best way I have of gaining referrals is I had some fridge magnets made and gave one to every customer, now every one of my custy's (well those who put it on their fridge?) has an advert for my service on display in their kitchen.
had lots of work from them. Also made sure every business I clean has one on their filling cabinets!
turned out to be a very cheap advert that never stops working!