Clean It Up
UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: Steven Butler on March 15, 2015, 06:15:26 pm
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Where do you get yours?
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Got mine from solutions
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I've never bothered, but I think they all do them, just find the best deal
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What do you guys put in your spotters bottles
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Mine are solutions micro spotter.
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Get mine from John Kelly.
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Solutions micro spotter is the best spotter I've used
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do they work as a marketing tool?? never tried em, but looking to get some now................ best call john i think!!!!
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Tim, too early for me to tell but if used correctly it cant hurt. At £2 a bottle if it gets you a job thats less then 1 click on adwords here
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Ive had mine from Solutions as well but prefere john kellys and thats where I get them from now
Stuart
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Does this not encourage the customer to get their own spots and marks out of the carpet without calling us back so often to do the job properly? I have thought about it but wondered if I would not lose work by giving out spotter bottles.
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Most will not use correct and still call, others will use it and while on hands and knee, realise the carpets are actually in need of a clean - at this point they have your name and number in thier hand right in front of them.
Also they arent using vanish or 1001 to lock thats stain in for use.
Loads of ways to look at it
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I used to use solutions but now use restormate and I am really happy with them I would definitely recommend.
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at £2 a pop it has to be worth a go, better than giving them a card which gets lost or thrown away................
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There was a survey done once which asked people if they had ever had their carpets cleaned. Of those who said they had over 80% couldn't name the company who cleaned them. This is why it is important to always stay in touch with your existing customers. At least one way of ensuring they have at least got your contact details is to give them a spotter bottle. Most people find these self financing as they give half away and sell the rest.
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ring you later john, oh, the stuff for my hard floor job came yesterday thanks!!!
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for me to keep in contact with customers and do not let them to forget about you is to send txt message in november to remind to clean for christmass without any offers and with some offers every few months. This way they can find you on your phone every few months.
Free spoters only to the regular customers spending good money.
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I used to use solutions but changed to ALLTECS micro x spotters, it is the best spotting liquid I have ever used, and my clients loovvvve them, they come with the spray triggers on (that saves time) and a really professional label with all you company details on them, IT IS SIMPLY THE BEST MARKETING I DO FOR REPAT CLIENTS, today my client spent £539.00, he got my number from the FREE spotter I left him last time...NOW THAT WHAT I CALL ARE RETURN ON INVESTMENT
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good result colin! you give a bottle to every customer????
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If you price £2 into every job it wont hurt ;)
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If you price £2 into every job it wont hurt ;)
how is that? :)
102 instad of 100?
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no dont be silly, £105 instead of £100 ;D
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I got some spotter bottles from solutions, they even custom printed the labels with my logo.
But to say the are a great marketing tool is misleading, they will bring in work but on a ROI they were one of the worst things I did, even if you add a couple of quid onto the price to pay for them they still don't work well. You could just add that £2 onto the price and keep it then spend the accumulated amount on marketing that works better..
If you look at the maths of it rather than just think 'it's only a £1 that's nothing' you buy a 100 that £100 you spent, how much return would you get if you spent that £100 on adwords or leaflets or a village magazine? I worked out that I would get more if I spent my money elsewhere.
Spotters do work for marketing but don't look at them with rose coloured glasses
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Going back to a house today to sort out a red wine stain. They used my own label spotter and have got most out and then called me to finish it off. At least I'm not going to have to deal with the effects of vanish etc so seems like a win win situation to me
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Dave you right about that, if they are going to attempt removal I would also prefer they use i spotter that I provided and if it does'nt work my name is right there in front of them.
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Yes
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I give my customers a 1ltr bottle of unbelievable better than any micro spotter and smells great. I used to use the others but i couldn't help thinking people thought it was water.
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I get thru loads and find them very good for business.
A friend of mine relocated his carpet shop, it is an up market store, at the open evening I handed one to everyone free of charge
and got about a months worth of work from it in good quality houses with cleanish carpets.
He also sells them for me at £10 a bottle, he gives the odd one away.
We also sell them from our unit at £10+ vat each or 2 for £14+vat, they are one of our best sellers.
Andrew