Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: cornwallwindows on February 11, 2015, 12:53:35 pm

Title: yell.com - half my money back. Should I ask for more?!
Post by: cornwallwindows on February 11, 2015, 12:53:35 pm
Just had a message off Yell regarding my complaint and shoddy service.
In my email I asked for half of my money back and they agreed to it outright, which I wasn't expecting now wish I'd asked for 100%!! Damn it!
Should I go back to them and try and get more out of them?
They appear to be bricking it, as I've threatened them with press involvement, ombudsman and complaining through the Advertising Standards Authority.
Title: Re: yell.com - half my money back. Should I ask for more?!
Post by: FRESHER on February 11, 2015, 01:29:18 pm
I had issues with YELL.com myself, got a full refund.  The company seems to be in a mess to be honest, i would use a free add, but would not pay more than a few pounds for basic upgrades.
Title: Re: yell.com - half my money back. Should I ask for more?!
Post by: ChumBucket on February 11, 2015, 01:34:22 pm
I would advise against even a free ad with these muppets- they will bombard you day in, day out with calls to sell you a "payed for" advert!!
Title: Re: yell.com - half my money back. Should I ask for more?!
Post by: cornwallwindows on February 11, 2015, 03:50:59 pm
Haha, this is a joke, they just tried to fob me off with a free full years heavyweight ad.

You can guess where I told them to stick it!
Title: Re: yell.com - half my money back. Should I ask for more?!
Post by: gavinb on February 14, 2015, 05:11:00 pm
Ive had a top spot on yell.com paid for itself within 8 weeks of going up .
never had a problem with Hibu / yell

always top of google too for window cleaning in my area .
Title: Re: yell.com - half my money back. Should I ask for more?!
Post by: Jim Waugh(Albright & Shiny) on February 14, 2015, 05:43:16 pm
Ive had a top spot on yell.com paid for itself within 8 weeks of going up .
never had a problem with Hibu / yell

always top of google too for window cleaning in my area .
Im the same . Its bringing me multiples of the £50 per month its costing me..