Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Richard iSparkle on January 28, 2015, 10:34:46 pm

Title: T&Cs for cleaning domestic insides?
Post by: Richard iSparkle on January 28, 2015, 10:34:46 pm
for those people who are charging double for insides then.. 

1. do you ask the customers to clear the ledges for you?

2. do you put things back on the shelves afterwards or do you let the customer know you won't be doing this?

3. anything else in your T&Cs?

thanks in advance for your input

Richard
Title: Re: T&Cs for cleaning domestic insides?
Post by: Tom-01 on January 28, 2015, 10:39:09 pm
for those people who are charging double for insides then.. 

1. do you ask the customers to clear the ledges for you?

2. do you put things back on the shelves afterwards or do you let the customer know you won't be doing this?

3. anything else in your T&Cs?

thanks in advance for your input

Richard

Hi mate.

New ones that we do insides for now yes I say clear ledges and most existing. Some aren't that bad so just do it myself.

Although I think it's good practice to get them to do it and say because you don't want to break anything. And also it can slow you down dramatically.

If I do move stuff I put it back.

I think going forward I will say ledges must be cleared otherwise unfortunately we won't be able to clean them - just keeps you covered then.

Tom
Title: Re: T&Cs for cleaning domestic insides?
Post by: Tom-01 on January 28, 2015, 10:42:31 pm
You locked the other thread mate??

I was just negotiating a free clean from 8weekly there for my outsides and Chris Turner was going to pay me a tenner to clean my inside windows for me!

:)
Title: Re: T&Cs for cleaning domestic insides?
Post by: Clever Forum Name on January 28, 2015, 10:43:26 pm
Yes

No

Basis of price given if over £50
Title: Re: T&Cs for cleaning domestic insides?
Post by: C o z y on January 28, 2015, 10:45:36 pm
I've got some Brit custies that ask for the insides now and again. I charge either same as outsides plus 50% or same as outside plus 100%. I don't put stuff back, and they must clear sills inside.
There's some geezer on here that does 'em for free. I can't fart loud enough to give my opinion of such lack of business sense. The same guy seems to worry about delivery charges from suppliers.

Funny old world innit.
Title: Re: T&Cs for cleaning domestic insides?
Post by: chris turner on January 28, 2015, 10:48:30 pm
You locked the other thread mate??

I was just negotiating a free clean from 8weekly there for my outsides and Chris Turner was going to pay me a tenner to clean my inside windows for me!

:)

Hey Tom I'm down your way, il come and do the insides of that very large house. I won't charge the customer a thing!
You however can expect an invoice for a very significant amount  ;)
Title: Re: T&Cs for cleaning domestic insides?
Post by: chris turner on January 28, 2015, 11:02:06 pm
I've got some Brit custies that ask for the insides now and again. I charge either same as outsides plus 50% or same as outside plus 100%. I don't put stuff back, and they must clear sills inside.
There's some geezer on here that does 'em for free. I can't fart loud enough to give my opinion of such lack of business sense. The same guy seems to worry about delivery charges from suppliers.

Funny old world innit.

Think whatever you will cozy.
My customers are happy, I'm happy, my business has grown without the need for advertising. 80% of my work is recommended which I truly feel is the best type of work.
I'm now at a stage where i want to expand, hence buying a round in a new area.

Yes I'm the same guy that complained about delivery prices, the guy that doesn't want to be ripped off and does not rip off his customers.
I can only imagine you charge 4times to do insides cozy, maybe that's your business sense, you seem like the type. ::)roll
Title: Re: T&Cs for cleaning domestic insides?
Post by: Tom-01 on January 28, 2015, 11:02:30 pm
You locked the other thread mate??

I was just negotiating a free clean from 8weekly there for my outsides and Chris Turner was going to pay me a tenner to clean my inside windows for me!

:)


Hey Tom I'm down your way, il come and do the insides of that very large house. I won't charge the customer a thing!
You however can expect an invoice for a very significant amount  ;)

Thought you might say that! :)

You're in Farnborough? How far out do you go? We were in Aldershot this morning, gutter clear on x2 apartment blocks.

In all seriousness could sometimes do with a quick tradder for internals of large houses and offices - especially if I'm on another job or elsewhere. Would have to wear one of my t-shirts though :)

Where is the work you're buying?
Title: Re: T&Cs for cleaning domestic insides?
Post by: Richard iSparkle on January 28, 2015, 11:04:50 pm
You locked the other thread mate??

I was just negotiating a free clean from 8weekly there for my outsides and Chris Turner was going to pay me a tenner to clean my inside windows for me!

:)

sorry mate! the other thread had gone off topic a bit and my question got ignored ;)
Title: Re: T&Cs for cleaning domestic insides?
Post by: Tom-01 on January 28, 2015, 11:05:46 pm
You locked the other thread mate??

I was just negotiating a free clean from 8weekly there for my outsides and Chris Turner was going to pay me a tenner to clean my inside windows for me!

:)

sorry mate! the other thread had gone off topic a bit and my question got ignored ;)

Looks like this one is going the same way. Good forum fight brewing though ;)
Title: Re: T&Cs for cleaning domestic insides?
Post by: Richard iSparkle on January 28, 2015, 11:08:38 pm

There's some geezer on here that does 'em for free. I can't fart loud enough to give my opinion of such lack of business sense.


dead funny!
Title: Re: T&Cs for cleaning domestic insides?
Post by: Tom-01 on January 28, 2015, 11:10:27 pm

There's some geezer on here that does 'em for free. I can't fart loud enough to give my opinion of such lack of business sense.


dead funny!

I detest the expression 'LOL' but I did actually do that when I read that too.
Title: Re: T&Cs for cleaning domestic insides?
Post by: C o z y on January 28, 2015, 11:15:50 pm
Not from me. You can't argue with some person who is willing to work for free. I used to underprice my work when I was a newbie. Didn't value my work at first.
Now my work has worth, and in all my years in this game, I've learned that people only value your service if you value it yourself. So working for free is de-valuing yourself.
People who do that are selling themselves short and lie to themselves by telling everyone that it's a little bonus for their customers or some such dross.

The truth is, if they had enough work, they wouldn't havre time to do free stuff for custies. But you find these are the same people who tell the world about what little problems they have with poor payesr or moaning custies etc. Then they boast about how well it's all going and they're about to buy out the nearest four or five firms in the area and employ an army. All so they can continue to offer free work.

Blah blah blah. The emptiest vessel makes the loudest noise. Bragging and spouting about how good you are can be smelled from 5 miles. Telling everyone how great you are and that you work for free is amusing.

It's only a forum mate, and you can spout all you want. Someone will be impressed, but it won't be me or your bank manager.

HTH.
Title: Re: T&Cs for cleaning domestic insides?
Post by: chris turner on January 28, 2015, 11:22:00 pm
Knaphill. I believe you also offered for it.
I know woking very well, was where I learned my trade doing the 40 odd houses a day, worked for supreme clean, you may know of them?
It's funny how people have reacted to me doing a few free inside cleans. I worked for a couple of 'big' companies before I set up and know exactly how they work. Some of the prices were extortionate for the work we were doing and helped me realise exactly how I could run a fair and honest business whilst still making a comfortable living.
I have £18, 19, £20 houses on my books that have had other window cleaners knock there door and offer to do it for fraction of the price, not one of my customers has left.
It's the 'little' touches that matter.
Title: Re: T&Cs for cleaning domestic insides?
Post by: C o z y on January 28, 2015, 11:25:46 pm
Knaphill. I believe you also offered for it.
I know woking very well, was where I learned my trade doing the 40 odd houses a day, worked for supreme clean, you may know of them?
It's funny how people have reacted to me doing a few free inside cleans. I worked for a couple of 'big' companies before I set up and know exactly how they work. Some of the prices were extortionate for the work we were doing and helped me realise exactly how I could run a fair and honest business whilst still making a comfortable living.
I have £18, 19, £20 houses on my books that have had other window cleaners knock there door and offer to do it for fraction of the price, not one of my customers has left.
It's the 'little' touches that matter.

Perfect example. Next comes the "I can't cover all the customers calling for my service etc." Even have customers paying more than my price just to keep me.

When you're in a hole mate. stop digging.

(http://www.cleanitup.co.uk/smf/1403107733_1sm074hole.gif)
Title: Re: T&Cs for cleaning domestic insides?
Post by: CleanClear on January 28, 2015, 11:29:12 pm

It's funny how people have reacted to me doing a few free inside cleans.

People did not react to you doing a few free inside cleans. I think, from what i read, they reacted to you saying...i donlt know how you can justify charging double the exterior price for interiors. Lets get it right.
Title: Re: T&Cs for cleaning domestic insides?
Post by: SeanK on January 28, 2015, 11:32:24 pm
Richard I charge double, that's gives me enough extra to move anything from the ledges and so on.

Title: Re: T&Cs for cleaning domestic insides?
Post by: CleanClear on January 28, 2015, 11:32:44 pm
for those people who are charging double for insides then.. 

1. do you ask the customers to clear the ledges for you?

2. do you put things back on the shelves afterwards or do you let the customer know you won't be doing this?

3. anything else in your T&Cs?

thanks in advance for your input

Richard

Can i ask you a question Richard..........Do you have customers who require the insides doing or, are you looking to offer this as a service ?
Title: Re: T&Cs for cleaning domestic insides?
Post by: Tom-01 on January 28, 2015, 11:32:53 pm
Not from me. You can't argue with some person who is willing to work for free. I used to underprice my work when I was a newbie. Didn't value my work at first.
Now my work has worth, and in all my years in this game, I've learned that people only value your service if you value it yourself. So working for free is de-valuing yourself.
People who do that are selling themselves short and lie to themselves by telling everyone that it's a little bonus for their customers or some such dross.

The truth is, if they had enough work, they wouldn't havre time to do free stuff for custies. But you find these are the same people who tell the world about what little problems they have with poor payesr or moaning custies etc. Then they boast about how well it's all going and they're about to buy out the nearest four or five firms in the area and employ an army. All so they can continue to offer free work.

Blah blah blah. The emptiest vessel makes the loudest noise. Bragging and spouting about how good you are can be smelled from 5 miles. Telling everyone how great you are and that you work for free is amusing.

It's only a forum mate, and you can spout all you want. Someone will be impressed, but it won't be me or your bank manager.

HTH.

Cozy, I'm going to get trading standards onto you about your name 'Cozy'... :)

I do however agree with most of what you said (like you actually care anyway!). I suppose everyone does things their own way. I was chatting to my brother earlier about when I started up a couple of years ago, would take anything and do it at silly prices, compete with other windies prices. It's totally different now. Did a quote yesterday and the guy was questioning price and our schedule and said he's getting two more quotes. I told him we won't be the cheapest because I know the other guys in the area, and we actually get a lot of those customers come to us. I very much agree about putting a high value on what you do as that is what all good businesses do. You try getting a discount for a Apple product in a Apple store. Never happens. Although some bright spark will be along in a minute to prove otherwise.
Title: Re: T&Cs for cleaning domestic insides?
Post by: Tom-01 on January 28, 2015, 11:37:37 pm
Knaphill. I believe you also offered for it.
I know woking very well, was where I learned my trade doing the 40 odd houses a day, worked for supreme clean, you may know of them?
It's funny how people have reacted to me doing a few free inside cleans. I worked for a couple of 'big' companies before I set up and know exactly how they work. Some of the prices were extortionate for the work we were doing and helped me realise exactly how I could run a fair and honest business whilst still making a comfortable living.
I have £18, 19, £20 houses on my books that have had other window cleaners knock there door and offer to do it for fraction of the price, not one of my customers has left.
It's the 'little' touches that matter.

Ah yes. Didn't offer for it, just wondered about it - how many custies and average prices was all I was looking for. I bought some work last year which has been good so always enquire if any local-ish stuff comes up.



Title: Re: T&Cs for cleaning domestic insides?
Post by: C o z y on January 28, 2015, 11:38:34 pm
That's the way it is Tom. You can always tell people that you can be beaten on price, but not on quality of service. It takes us longer to clean insides. Any human being with an IQ over 43 will understand this, so we charge what we can get away with. I'm the same as most people who earn from their skill and witts. I charge what I can get away with and sustain.

Frrebies are for when you have a lot of time, and not enough work. If Mrs Jones wants insides, and I have Mrs Smith waiting for me to clean her outsides as arranged, why should she have to wait while I work for free at Mrs Jones's?? Doesn't make sebse. Whatever doesn't make sense, is usually not good business practice. If I find I have time for messing about for free, I'll go and get more customers.
Title: Re: T&Cs for cleaning domestic insides?
Post by: Tom-01 on January 28, 2015, 11:39:13 pm
for those people who are charging double for insides then.. 

1. do you ask the customers to clear the ledges for you?

2. do you put things back on the shelves afterwards or do you let the customer know you won't be doing this?

3. anything else in your T&Cs?

thanks in advance for your input

Richard

Sorry iRichard for going off topic twice in succession - I hope somewhere we've helped  :-*
Title: Re: T&Cs for cleaning domestic insides?
Post by: SeanK on January 28, 2015, 11:39:56 pm
Not from me. You can't argue with some person who is willing to work for free. I used to underprice my work when I was a newbie. Didn't value my work at first.
Now my work has worth, and in all my years in this game, I've learned that people only value your service if you value it yourself. So working for free is de-valuing yourself.
People who do that are selling themselves short and lie to themselves by telling everyone that it's a little bonus for their customers or some such dross.

The truth is, if they had enough work, they wouldn't havre time to do free stuff for custies. But you find these are the same people who tell the world about what little problems they have with poor payesr or moaning custies etc. Then they boast about how well it's all going and they're about to buy out the nearest four or five firms in the area and employ an army. All so they can continue to offer free work.

Blah blah blah. The emptiest vessel makes the loudest noise. Bragging and spouting about how good you are can be smelled from 5 miles. Telling everyone how great you are and that you work for free is amusing.

It's only a forum mate, and you can spout all you want. Someone will be impressed, but it won't be me or your bank manager.

HTH.

Cozy, I'm going to get trading standards onto you about your name 'Cozy'... :)

I do however agree with most of what you said (like you actually care anyway!). I suppose everyone does things their own way. I was chatting to my brother earlier about when I started up a couple of years ago, would take anything and do it at silly prices, compete with other windies prices. It's totally different now. Did a quote yesterday and the guy was questioning price and our schedule and said he's getting two more quotes. I told him we won't be the cheapest because I know the other guys in the area, and we actually get a lot of those customers come to us. I very much agree about putting a high value on what you do as that is what all good businesses do. You try getting a discount for a Apple product in a Apple store. Never happens. Although some bright spark will be along in a minute to prove otherwise.

I bought an apple crumble the other day and got a packet of powdered custard thrown in for free. ;D
Title: Re: T&Cs for cleaning domestic insides?
Post by: chris turner on January 28, 2015, 11:40:26 pm
Not from me. You can't argue with some person who is willing to work for free. I used to underprice my work when I was a newbie. Didn't value my work at first.
Now my work has worth, and in all my years in this game, I've learned that people only value your service if you value it yourself. So working for free is de-valuing yourself.
People who do that are selling themselves short and lie to themselves by telling everyone that it's a little bonus for their customers or some such dross.

The truth is, if they had enough work, they wouldn't havre time to do free stuff for custies. But you find these are the same people who tell the world about what little problems they have with poor payesr or moaning custies etc. Then they boast about how well it's all going and they're about to buy out the nearest four or five firms in the area and employ an army. All so they can continue to offer free work.

Blah blah blah. The emptiest vessel makes the loudest noise. Bragging and spouting about how good you are can be smelled from 5 miles. Telling everyone how great you are and that you work for free is amusing.

It's only a forum mate, and you can spout all you want. Someone will be impressed, but it won't be me or your bank manager.

HTH.

Why would I want to impress some random people on a forum that I will probably never meet, especially guys like you.
None of my work is underpriced, I value it but more importantly I value my customers needs and firmly believe In rewarding loyalty. You clearly do not.
I know exactly where I want to take my business, what I can offer my customers and I sleep very well at night knowing I'm providing a good service.

Do you scour charity forums and mock those that volunteer to help others cozy?
The idea of giving something back seems almost ludicrous to you. If you make a decent enough living then why is the notion of doing the odd 10 minute freebie so far beyond you.
Yes of course....greed.
Title: Re: T&Cs for cleaning domestic insides?
Post by: C o z y on January 28, 2015, 11:45:39 pm
Not from me. You can't argue with some person who is willing to work for free. I used to underprice my work when I was a newbie. Didn't value my work at first.
Now my work has worth, and in all my years in this game, I've learned that people only value your service if you value it yourself. So working for free is de-valuing yourself.
People who do that are selling themselves short and lie to themselves by telling everyone that it's a little bonus for their customers or some such dross.

The truth is, if they had enough work, they wouldn't havre time to do free stuff for custies. But you find these are the same people who tell the world about what little problems they have with poor payesr or moaning custies etc. Then they boast about how well it's all going and they're about to buy out the nearest four or five firms in the area and employ an army. All so they can continue to offer free work.

Blah blah blah. The emptiest vessel makes the loudest noise. Bragging and spouting about how good you are can be smelled from 5 miles. Telling everyone how great you are and that you work for free is amusing.

It's only a forum mate, and you can spout all you want. Someone will be impressed, but it won't be me or your bank manager.

HTH.

Why would I want to impress some random people on a forum that I will probably never meet, especially guys like you.
None of my work is underpriced, I value it but more importantly I value my customers needs and firmly believe In rewarding loyalty. You clearly do not.
I know exactly where I want to take my business, what I can offer my customers and I sleep very well at night knowing I'm providing a good service.


Do you scour charity forums and mock those that volunteer to help others cozy?
The idea of giving something back seems almost ludicrous to you. If you make a decent enough living then why is the notion of doing the odd 10 minute freebie so far beyond you.
Yes of course....greed.


Hang on, there's a bucket outside I need to be sick into. I realize that you are working for the greater good of humanity, and we should all take a leaf out of your book. I feel humble sharing this forum with such greatness and offer my support in your good works.

There's only one thing that bothers me about all this dross you've just posted. I reckon you've got someone sitting next to you helping you to type that. Maybe your nurse. Because people like you have to hum the alphabet so you know what letter key to hit next.
Title: Re: T&Cs for cleaning domestic insides?
Post by: C o z y on January 28, 2015, 11:47:20 pm
Anyway, off to beebyes now. Have to be up early to get out there and rip the punters off. Mite nite  :-*
Title: Re: T&Cs for cleaning domestic insides?
Post by: Tom-01 on January 28, 2015, 11:47:26 pm
That's the way it is Tom. You can always tell people that you can be beaten on price, but not on quality of service. It takes us longer to clean insides. Any human being with an IQ over 43 will understand this, so we charge what we can get away with. I'm the same as most people who earn from their skill and witts. I charge what I can get away with and sustain.

Frrebies are for when you have a lot of time, and not enough work. If Mrs Jones wants insides, and I have Mrs Smith waiting for me to clean her outsides as arranged, why should she have to wait while I work for free at Mrs Jones's?? Doesn't make sebse. Whatever doesn't make sense, is usually not good business practice. If I find I have time for messing about for free, I'll go and get more customers.

I don't understand this.

I do really. And I agree. I charge what I feel I can get away with, but I always make sure I can justify it if needed, and I honestly can. That's not greed as has been mentioned, just good business sense, in my opinion. There's so much work out there, make hay while the sun shines an' all that.
Title: Re: T&Cs for cleaning domestic insides?
Post by: C o z y on January 28, 2015, 11:50:59 pm
I was just walking off to get some kip then Tom   ;D I agree. I think.

Anyway, I look forward to reading Mr Turners dross in the morning about how he rescues custies kittens from being stuck up trees (for free) in the morning.  ::)roll
Title: Re: T&Cs for cleaning domestic insides?
Post by: Tom-01 on January 28, 2015, 11:51:23 pm
Not from me. You can't argue with some person who is willing to work for free. I used to underprice my work when I was a newbie. Didn't value my work at first.
Now my work has worth, and in all my years in this game, I've learned that people only value your service if you value it yourself. So working for free is de-valuing yourself.
People who do that are selling themselves short and lie to themselves by telling everyone that it's a little bonus for their customers or some such dross.

The truth is, if they had enough work, they wouldn't havre time to do free stuff for custies. But you find these are the same people who tell the world about what little problems they have with poor payesr or moaning custies etc. Then they boast about how well it's all going and they're about to buy out the nearest four or five firms in the area and employ an army. All so they can continue to offer free work.

Blah blah blah. The emptiest vessel makes the loudest noise. Bragging and spouting about how good you are can be smelled from 5 miles. Telling everyone how great you are and that you work for free is amusing.

It's only a forum mate, and you can spout all you want. Someone will be impressed, but it won't be me or your bank manager.

HTH.

Cozy, I'm going to get trading standards onto you about your name 'Cozy'... :)

I do however agree with most of what you said (like you actually care anyway!). I suppose everyone does things their own way. I was chatting to my brother earlier about when I started up a couple of years ago, would take anything and do it at silly prices, compete with other windies prices. It's totally different now. Did a quote yesterday and the guy was questioning price and our schedule and said he's getting two more quotes. I told him we won't be the cheapest because I know the other guys in the area, and we actually get a lot of those customers come to us. I very much agree about putting a high value on what you do as that is what all good businesses do. You try getting a discount for a Apple product in a Apple store. Never happens. Although some bright spark will be along in a minute to prove otherwise.

I bought an apple crumble the other day and got a packet of powdered custard thrown in for free. ;D

SeanK you just made me 'LOL' again - I've said I hate that expression!
Title: Re: T&Cs for cleaning domestic insides?
Post by: chris turner on January 28, 2015, 11:52:27 pm
That's the way it is Tom. You can always tell people that you can be beaten on price, but not on quality of service. It takes us longer to clean insides. Any human being with an IQ over 43 will understand this, so we charge what we can get away with. I'm the same as most people who earn from their skill and witts. I charge what I can get away with and sustain.

Frrebies are for when you have a lot of time, and not enough work. If Mrs Jones wants insides, and I have Mrs Smith waiting for me to clean her outsides as arranged, why should she have to wait while I work for free at Mrs Jones's?? Doesn't make sebse. Whatever doesn't make sense, is usually not good business practice. If I find I have time for messing about for free, I'll go and get more customers.

This is where we differ massively. I clean the insides far quicker then outsides. Do you even know how to trad cozy?
I charge very well for externals because that is where the work is, frames, sills, glass all cleaned perfectly using wfp, expensive equipment that has alot of overheads to be covered and does a superior job. I charge well for that service because it is justified.
Going into a house with a sqeegy and rag and spending a few minutes doing a job does not justify 50% or 100% extra. Absolute bs unless you don't know how to sqeegy.... Or your just happy ripping people off.
Title: Re: T&Cs for cleaning domestic insides?
Post by: Tom-01 on January 28, 2015, 11:57:34 pm
That's the way it is Tom. You can always tell people that you can be beaten on price, but not on quality of service. It takes us longer to clean insides. Any human being with an IQ over 43 will understand this, so we charge what we can get away with. I'm the same as most people who earn from their skill and witts. I charge what I can get away with and sustain.

Frrebies are for when you have a lot of time, and not enough work. If Mrs Jones wants insides, and I have Mrs Smith waiting for me to clean her outsides as arranged, why should she have to wait while I work for free at Mrs Jones's?? Doesn't make sebse. Whatever doesn't make sense, is usually not good business practice. If I find I have time for messing about for free, I'll go and get more customers.

This is where we differ massively. I clean the insides far quicker then outsides. Do you even know how to trad cozy?
I charge very well for externals because that is where the work is, frames, sills, glass all cleaned perfectly using wfp, expensive equipment that has alot of overheads to be covered and does a superior job. I charge well for that service because it is justified.
Going into a house with a sqeegy and rag and spending a few minutes doing a job does not justify 50% or 100% extra. Absolute bs unless you don't know how to sqeegy.... Or your just happy ripping people off.

It does justify it if the customer is willing to pay for it though. You said earlier your customers are loyal to the point they won't take a cheaper window cleaner. So by that reasoning if you charged 1.5x for insides they would pay that and still stay with you. They're happy because they want to use you and you earn extra money (that's ALWAYS the bottom line) - everyone is happy. Maybe even Cozy.

:)
Title: Re: T&Cs for cleaning domestic insides?
Post by: Tom-01 on January 29, 2015, 12:01:02 am
Blimey it's midnight and I'm knackered and haven't had a shower yet and need to go to bed. It's all iSparkles fault  >:(
Title: Re: T&Cs for cleaning domestic insides?
Post by: dazmond on January 29, 2015, 12:03:45 am
i clean some customers inside windows for free......................its ALWAYS the kitchen window of an old dears house and i usually get a cuppa and a friendly 5 min chat. ;D

they are very few and far between though these days.

as for a whole house insides for free....sorry no chance!

i normally refuse ALL inside window cleaning unless their clean freaks and have a well ordered clean house to start with.

ive got a posh inside and out clean booked in for friday.easy 2 hours work.always get a brew and the customer is FIT!! ;D

mop and blade and i always wear shoe covers to save taking my boots off.it looks more professional too IMO. ;)
Title: Re: T&Cs for cleaning domestic insides?
Post by: dazmond on January 29, 2015, 12:07:47 am
Blimey it's midnight and I'm knackered and haven't had a shower yet and need to go to bed. It's all iSparkles fault  >:(

SOFT LAD!! ;D ;D

ive just carried a full drum kit and cymbals upstairs after a 4 hour rehearsal with my band! 8)

........im knackered now too..... ;D
Title: Re: T&Cs for cleaning domestic insides?
Post by: Tom-01 on January 29, 2015, 12:08:17 am
i clean some customers inside windows for free......................its ALWAYS the kitchen window of an old dears house and i usually get a cuppa and a friendly 5 min chat. ;D

they are very few and far between though these days.

as for a whole house insides for free....sorry no chance!

i normally refuse ALL inside window cleaning unless their clean freaks and have a well ordered clean house to start with.

ive got a posh inside and out clean booked in for friday.easy 2 hours work.always get a brew and the customer is FIT!! ;D

mop and blade and i always wear shoe covers to save taking my boots off.it looks more professional too IMO. ;)

What's his name?
Title: Re: T&Cs for cleaning domestic insides?
Post by: Tom-01 on January 29, 2015, 12:11:10 am
Blimey it's midnight and I'm knackered and haven't had a shower yet and need to go to bed. It's all iSparkles fault  >:(

SOFT LAD!! ;D ;D

ive just carried a full drum kit and cymbals upstairs after a 4 hour rehearsal with my band! 8)

........im knackered now too..... ;D

:) Just a bit tired mate, been hitting the gym a lot and the trainer (not physically hitting him) so it does make you more knackered. Bulking up to scare off the other windies eyeballing me because I'm on their 'patch' :)
Title: Re: T&Cs for cleaning domestic insides?
Post by: chris turner on January 29, 2015, 12:19:31 am
Not from me. You can't argue with some person who is willing to work for free. I used to underprice my work when I was a newbie. Didn't value my work at first.
Now my work has worth, and in all my years in this game, I've learned that people only value your service if you value it yourself. So working for free is de-valuing yourself.
People who do that are selling themselves short and lie to themselves by telling everyone that it's a little bonus for their customers or some such dross.

The truth is, if they had enough work, they wouldn't havre time to do free stuff for custies. But you find these are the same people who tell the world about what little problems they have with poor payesr or moaning custies etc. Then they boast about how well it's all going and they're about to buy out the nearest four or five firms in the area and employ an army. All so they can continue to offer free work.

Blah blah blah. The emptiest vessel makes the loudest noise. Bragging and spouting about how good you are can be smelled from 5 miles. Telling everyone how great you are and that you work for free is amusing.

It's only a forum mate, and you can spout all you want. Someone will be impressed, but it won't be me or your bank manager.

HTH.

Why would I want to impress some random people on a forum that I will probably never meet, especially guys like you.
None of my work is underpriced, I value it but more importantly I value my customers needs and firmly believe In rewarding loyalty. You clearly do not.
I know exactly where I want to take my business, what I can offer my customers and I sleep very well at night knowing I'm providing a good service.


Do you scour charity forums and mock those that volunteer to help others cozy?
The idea of giving something back seems almost ludicrous to you. If you make a decent enough living then why is the notion of doing the odd 10 minute freebie so far beyond you.
Yes of course....greed.


Hang on, there's a bucket outside I need to be sick into. I realize that you are working for the greater good of humanity, and we should all take a leaf out of your book. I feel humble sharing this forum with such greatness and offer my support in your good works.

There's only one thing that bothers me about all this dross you've just posted. I reckon you've got someone sitting next to you helping you to type that. Maybe your nurse. Because people like you have to hum the alphabet so you know what letter key to hit next.
 

Yes I'm running my business from my bedside ::)roll
Here we go personal insults, the big guns are coming out now...
Im done with talking to you, clearly the way you run your business is perfect and can't be matched, your customers are extremely happy with your service and price and the thought of giving out the odd 'freebie' is laughable to a brilliant business strategist such as yourself.
Good luck to you
Title: Re: T&Cs for cleaning domestic insides?
Post by: C o z y on January 29, 2015, 06:46:49 am
Try not to get upset when you've been rumbled for waffling cr@p on here mate. You're not the first, and you won't be the last. Just log off for a few months, then come back and pretend you didn't make a prat of yourself. Archer does it all the time.

While you're away from here, get some more insides done, and crack on showing people your trad "skills" and all that.  :-*

(http://www.cleanitup.co.uk/smf/1422513844_zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz.jpg)
Title: Re: T&Cs for cleaning domestic insides?
Post by: lal on January 29, 2015, 07:45:03 am

  I thought window cleaning was supposed to be a business not a charity, seriously the whole point of being
  self employed, Pro's 1 Being your own boss.  2 Freedom to choose your own working hours to fit your life style.
  3 Work hard & Smart with the potential to earn reasonably well.
  Cons, No Holiday pay,  No Sick pay.

  If you don't work you don't make money,
  I think when you start doing Freebies for customers, then whats the point ?

  Lal
Title: Re: T&Cs for cleaning domestic insides?
Post by: PoleKing on January 29, 2015, 08:04:20 am
That's the way it is Tom. You can always tell people that you can be beaten on price, but not on quality of service. It takes us longer to clean insides. Any human being with an IQ over 43 will understand this, so we charge what we can get away with. I'm the same as most people who earn from their skill and witts. I charge what I can get away with and sustain.

Frrebies are for when you have a lot of time, and not enough work. If Mrs Jones wants insides, and I have Mrs Smith waiting for me to clean her outsides as arranged, why should she have to wait while I work for free at Mrs Jones's?? Doesn't make sebse. Whatever doesn't make sense, is usually not good business practice. If I find I have time for messing about for free, I'll go and get more customers.

This is where we differ massively. I clean the insides far quicker then outsides. Do you even know how to trad cozy?
I charge very well for externals because that is where the work is, frames, sills, glass all cleaned perfectly using wfp, expensive equipment that has alot of overheads to be covered and does a superior job. I charge well for that service because it is justified.
Going into a house with a sqeegy and rag and spending a few minutes doing a job does not justify 50% or 100% extra. Absolute bs unless you don't know how to sqeegy.... Or your just happy ripping people off.

  ;D
That made me lol.
Cozy is trad only.
Title: Re: T&Cs for cleaning domestic insides?
Post by: chris turner on January 29, 2015, 08:22:21 am
Try not to get upset when you've been rumbled for waffling cr@p on here mate. You're not the first, and you won't be the last. Just log off for a few months, then come back and pretend you didn't make a prat of yourself. Archer does it all the time.

While you're away from here, get some more insides done, and crack on showing people your trad "skills" and all that.  :-*

(http://www.cleanitup.co.uk/smf/1422513844_zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz.jpg)

Seeing as you like to make the effort of searching the Internet for pictures of little boys ( maybe a habit of yours?! Iv seen the word 'peado' mentioned a few times on your posts, a case of denial maybe?!) I thought I would make an effort of checking out some of your previous posts..... And man you do waffle on with some utter ####.
I mean why do you actually come on to these forums? You clearly don't have much to give in the way of helpful friendly advice. Insulting people from the safety of your armchair on the other side of Europe seems to have become a hobby of yours. Over 6000 posts In just a couple of short years, guess you don't have to much going for you over there, you need to get out more m8, there's more to life then trolling the Internet for your kicks.
Title: Re: T&Cs for cleaning domestic insides?
Post by: C o z y on January 29, 2015, 08:51:27 am
Chill out mate. You got caught out spouting crap. No big deal  ;D

(http://www.cleanitup.co.uk/smf/1422521486_525252.jpg)
Title: Re: T&Cs for cleaning domestic insides?
Post by: chris turner on January 29, 2015, 09:08:55 am
Chill out mate. You got caught out spouting crap. No big deal  ;D

(http://www.cleanitup.co.uk/smf/1422521486_525252.jpg)

I'm very relaxed. Tonight I think il enjoy a beer and a free pizza from papa johns, with my reward points iv collected.
Those companies and there freebies, no business sense whatsoever.....
Title: Re: T&Cs for cleaning domestic insides?
Post by: C o z y on January 29, 2015, 09:10:01 am
 ;D ;D

(http://www.cleanitup.co.uk/smf/1422522591_3131.jpg)
Title: Re: T&Cs for cleaning domestic insides?
Post by: C o z y on January 29, 2015, 09:15:43 am
Here's a freebie for mate  ;D

(http://www.cleanitup.co.uk/smf/1422522942_423423.jpg)
Title: Re: T&Cs for cleaning domestic insides?
Post by: chris turner on January 29, 2015, 09:37:02 am
Here's a freebie for mate  ;D

(http://www.cleanitup.co.uk/smf/1422522942_423423.jpg)

another one from your collection of young boys.
Cozy the head of the german pro paedophilia movement :o
Title: Re: T&Cs for cleaning domestic insides?
Post by: C o z y on January 29, 2015, 09:38:28 am
 ;D ;D

(http://www.cleanitup.co.uk/smf/1422524306_1933.jpg)
Title: Re: T&Cs for cleaning domestic insides?
Post by: chris turner on January 29, 2015, 10:44:00 am
;D ;D

(http://www.cleanitup.co.uk/smf/1422524306_1933.jpg)

Breaking news:  Saville faked his death and fled to Germany, now running an unsuccessful window cleaning business, keep an eye on your kids!
Title: Re: T&Cs for cleaning domestic insides?
Post by: C o z y on January 29, 2015, 10:49:15 am
 :o

(http://www.cleanitup.co.uk/smf/1422528538_453453.jpg)

 ;D
Title: Re: T&Cs for cleaning domestic insides?
Post by: chris turner on January 29, 2015, 10:50:25 am
Can't edit pictures like you I'm afraid cozy, I'm very limited to what I can do from my phone seeing as I'm out workin.
Not all of us are sat at home in our boxers, drinking cheap German beer with a blond German boy on our lap, trolling the Internet for kicks...
Title: Re: T&Cs for cleaning domestic insides?
Post by: C o z y on January 29, 2015, 10:53:06 am
(http://www.cleanitup.co.uk/smf/1422528931_aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa.jpg)

 ;D
Title: Re: T&Cs for cleaning domestic insides?
Post by: chris turner on January 29, 2015, 10:58:48 am
Hey cozy if you ever feel like selling up give me a shout. At today's exchange rates my business is approximately worth 25% more then yours.
You poor man, I see why your so tight fisted, every penny, or should I say euro, counts.
Title: Re: T&Cs for cleaning domestic insides?
Post by: Joey Eastwood on January 29, 2015, 11:00:08 am
right... as entertaining as this post has  been to read, cozy stop being a bully/pedo and mr turner stop doin insides for free lmao!!! i can see both sides, why do extra work for free but then again if you got a high paying customer whats an extra 10min work to keep em sweet. i do insides the same as the outsides unless smokers/ load of stinkin pets and they can do em themselves lol. i have the odd granny who asks me to do the inside of the kitchen window cus she cant reach etc, wouldnt charge them any more tbh the coffee and warm for 5mins pays 4 that lol
Title: Re: T&Cs for cleaning domestic insides?
Post by: C o z y on January 29, 2015, 11:01:36 am
(http://www.cleanitup.co.uk/smf/1403619735_slapping.gif)

 ;D
Title: Re: T&Cs for cleaning domestic insides?
Post by: chris turner on January 29, 2015, 11:11:06 am
(http://www.cleanitup.co.uk/smf/1422528931_aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa.jpg)

 ;D

Another boy from your collection....
It's funny that by trying to make me look foolish your showing how sad you are, putting all that effort into finding and editing pictures to give your ego a boost.
your just repeating yourself  zzzzz same thing you've done in most of your posts over the last 2 years looking to build your self esteem.  
Same as the millions of other armchair trolls with small winkles and no friends. Big boys on forums but in reality wouldn't even look at me in the eye let alone talk trash.
Zzzzzz bye bye cozy I have work to do.
Title: Re: T&Cs for cleaning domestic insides?
Post by: C o z y on January 29, 2015, 11:13:38 am
Coming back on later ?  ;D

(http://www.cleanitup.co.uk/smf/1422530013_aaaaaaaaaaaaaaaaaaaaaaa.jpg)

 :D
Title: Re: T&Cs for cleaning domestic insides?
Post by: chris turner on January 29, 2015, 11:18:53 am
right... as entertaining as this post has  been to read, cozy stop being a bully/pedo and mr turner stop doin insides for free lmao!!! i can see both sides, why do extra work for free but then again if you got a high paying customer whats an extra 10min work to keep em sweet. i do insides the same as the outsides unless smokers/ load of stinkin pets and they can do em themselves lol. i have the odd granny who asks me to do the inside of the kitchen window cus she cant reach etc, wouldnt charge them any more tbh the coffee and warm for 5mins pays 4 that lol

Haha guys like cozy like to think there bullying, it gives them a kick. He reminds me of an old boss years ago, fat ginger dude, bullied at school. A bit like cozy attack become his form of defence to hide his insecurities.
Everytime he was drunk though he cried like a girl. Would always run from a fight to....
Talked the talk but could never walk the walk. Same as most tolls.
Title: Re: T&Cs for cleaning domestic insides?
Post by: C o z y on January 29, 2015, 11:20:15 am
 ;D Still angry then?
Title: Re: T&Cs for cleaning domestic insides?
Post by: chris turner on January 29, 2015, 11:43:15 am
;D Still angry then?

The only thing that angers me is your lack of respect. You can't go around insulting people because there business values differ from yours.
We are all business owners here and successful in our own right and we've done things differently. There's no real right or wrong way, it's whatever way works best for us.
There's nothing wrong with disagreeing, this is forum to share opinion, you just do it in a very arrogant way, as if you think you know best. Didn't work out to well for Hitler though did it...
Title: Re: T&Cs for cleaning domestic insides?
Post by: Richard iSparkle on January 29, 2015, 11:50:29 am

[/quote]

Can i ask you a question Richard..........Do you have customers who require the insides doing or, are you looking to offer this as a service ?
[/quote]

add on service mate. i have some spare capacity on staff hours.. i hate staff going home early when they could be earning me money