Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Richard iSparkle on January 28, 2015, 08:58:27 pm
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A question for those of you who clean inside windows...
how much can you get away with charging compared to your external price?
do you clean the frames of the insides or glass only?
cheers
Richard
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Most people I know that do internals on domestic price them at 1.5 -2x the external price.
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We're double. Then down to 1.5 now back to double with a few other changes.
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Double the outside , even more if they want inside frames cleaned
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Double.
Paid in advance.
Quick flick over the frames with a microfibre but never been asked to clean them properly.
And tea and biccies need to be provided.
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do you clean the frames of the insides or glass only?
Richard, this is a question you need to ask the customer what they want. For example if you have to move stuff to get to a window and stuff off the ledges, and clean manky frames down then sometimes even twice the external clean price will not cover your cost. Of course the biggest time consumer will not actually be cleaning the glass, its moving stuff, replacing it etc...you get the drift. Again this needs pointing out to the customer. Ask the questions and iron out what it is you're doing before you price. And only you know your hourly price. You can end up spending most of your time fixing blinds and moving furniture that you might not have priced for if you're not carefull.
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I just find it a rip off to charge double for the insides. I often do some customers insides for FREE.
The average 3 bed house, as long they've cleared all the sills I can go in and trad it all in less then 10 minutes.
If they want all the frames cleaned I will charge or if it's a fairly big house I will charge, normally just the same price as the outside.
I suppose it's because I know how quick I can trad that I can offer the odd freebie inside.
My first proper window cleaning job was working for a company where 2 of us had to trad around 40 houses a day, hated it but it made me damn quick.
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I just find it a rip off to charge double for the insides. I often do some customers insides for FREE.
The average 3 bed house, as long they've cleared all the sills I can go in and trad it all in less then 10 minutes.
If they want all the frames cleaned I will charge or if it's a fairly big house I will charge, normally just the same price as the outside.
I suppose it's because I know how quick I can trad that I can offer the odd freebie inside.
My first proper window cleaning job was working for a company where 2 of us had to trad around 40 houses a day, hated it but it made me damn quick.
That's like a builder being asked to build another wall. 'Yeah sure you provide the materials and I'll give you my labour free of charge because I've been a brickie for years and I'm super quick.'
I know it's exaggerating it a bit but the principle is the same - why do extra work free of charge? Baffling.
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I just find it a rip off to charge double for the insides. I often do some customers insides for FREE.
The average 3 bed house, as long they've cleared all the sills I can go in and trad it all in less then 10 minutes.
If they want all the frames cleaned I will charge or if it's a fairly big house I will charge, normally just the same price as the outside.
I suppose it's because I know how quick I can trad that I can offer the odd freebie inside.
My first proper window cleaning job was working for a company where 2 of us had to trad around 40 houses a day, hated it but it made me damn quick.
Come and work for me. Ill pay you for 6 hours because a slow lad would take 8. ;D
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I just find it a rip off to charge double for the insides. I often do some customers insides for FREE.
The average 3 bed house, as long they've cleared all the sills I can go in and trad it all in less then 10 minutes.
If they want all the frames cleaned I will charge or if it's a fairly big house I will charge, normally just the same price as the outside.
I suppose it's because I know how quick I can trad that I can offer the odd freebie inside.
My first proper window cleaning job was working for a company where 2 of us had to trad around 40 houses a day, hated it but it made me damn quick.
I'm quick myself Chris. I'm also not averse to cleaning the odd inside window for free. I'm not yet at the stage where i can move a bed, fix a blind, whilst carrying my small pointer or a step and a bucket, move a dresser too and get the photos off the ledge then repeat the proccess in reverse and still get the same timing as i do for cleaning the exterior of the same window. Maybe it'll come to me in time ;D
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I just find it a rip off to charge double for the insides. I often do some customers insides for FREE.
The average 3 bed house, as long they've cleared all the sills I can go in and trad it all in less then 10 minutes.
If they want all the frames cleaned I will charge or if it's a fairly big house I will charge, normally just the same price as the outside.
I suppose it's because I know how quick I can trad that I can offer the odd freebie inside.
My first proper window cleaning job was working for a company where 2 of us had to trad around 40 houses a day, hated it but it made me damn quick.
fair play to you Chris, but never in a million years would I do that free .its a business
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so it looks like the most people charge is double?
i reckon i'll be earning quite a bit below our typical hourly rate, with the extra driving between the houses, and getting in and out of peoples homes...
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I just find it a rip off to charge double for the insides. I often do some customers insides for FREE.
The average 3 bed house, as long they've cleared all the sills I can go in and trad it all in less then 10 minutes.
If they want all the frames cleaned I will charge or if it's a fairly big house I will charge, normally just the same price as the outside.
I suppose it's because I know how quick I can trad that I can offer the odd freebie inside.
My first proper window cleaning job was working for a company where 2 of us had to trad around 40 houses a day, hated it but it made me damn quick.
That's like a builder being asked to build another wall. 'Yeah sure you provide the materials and I'll give you my labour free of charge because I've been a brickie for years and I'm super quick.'
I know it's exaggerating it a bit but the principle is the same - why do extra work free of charge? Baffling.
To me it's baffling that people can justify charging double, especially if there quick at it.
I have a very good relationship with my customers, I like to reward them now again for there loyalty. A free inside clean here and there goes along way to enhancing my reputation, that and always making sure I do a top notch job outside, and is why iv tripled my round size in 2 years without a website or handing out a single leaflet.
Modern business models annoy the hell out of me, reward new customers and price rises for existing customers.
I'm the opposite, I only reward my loyal customers.
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I just find it a rip off to charge double for the insides. I often do some customers insides for FREE.
The average 3 bed house, as long they've cleared all the sills I can go in and trad it all in less then 10 minutes.
If they want all the frames cleaned I will charge or if it's a fairly big house I will charge, normally just the same price as the outside.
I suppose it's because I know how quick I can trad that I can offer the odd freebie inside.
My first proper window cleaning job was working for a company where 2 of us had to trad around 40 houses a day, hated it but it made me damn quick.
That's like a builder being asked to build another wall. 'Yeah sure you provide the materials and I'll give you my labour free of charge because I've been a brickie for years and I'm super quick.'
I know it's exaggerating it a bit but the principle is the same - why do extra work free of charge? Baffling.
To me it's baffling that people can justify charging double, especially if there quick at it.
I have a very good relationship with my customers, I like to reward them now again for there loyalty. A free inside clean here and there goes along way to enhancing my reputation, that and always making sure I do a top notch job outside, and is why iv tripled my round size in 2 years without a website or handing out a single leaflet.
Modern business models annoy the hell out of me, reward new customers and price rises for existing customers.
I'm the opposite, I only reward my loyal customers.
No mate, they get charged double too ;D
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all I can say Chris your custys must love you ,
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so it looks like the most people charge is double?
i reckon i'll be earning quite a bit below our typical hourly rate, with the extra driving between the houses, and getting in and out of peoples homes...
I've charged well more than double. Infact you will find a lot of cleaners will make excuses NOT to do them. And they don't !!
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I just find it a rip off to charge double for the insides. I often do some customers insides for FREE.
The average 3 bed house, as long they've cleared all the sills I can go in and trad it all in less then 10 minutes.
If they want all the frames cleaned I will charge or if it's a fairly big house I will charge, normally just the same price as the outside.
I suppose it's because I know how quick I can trad that I can offer the odd freebie inside.
My first proper window cleaning job was working for a company where 2 of us had to trad around 40 houses a day, hated it but it made me damn quick.
I'm quick myself Chris. I'm also not averse to cleaning the odd inside window for free. I'm not yet at the stage where i can move a bed, fix a blind, whilst carrying my small pointer or a step and a bucket, move a dresser too and get the photos off the ledge then repeat the proccess in reverse and still get the same timing as i do for cleaning the exterior of the same window. Maybe it'll come to me in time ;D
As I said, only free if everything is prepped for me. No frames are cleaned and I don't want to be climbing over stuff. I advise the customer to clear the sills etc when I'm doing the outside, then I hop in and blast through the insides in minutes.
Easy peasy
This is only for your bog standard house, usually around 7 - 8 windows, anything bigger and there is a charge.
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I just find it a rip off to charge double for the insides. I often do some customers insides for FREE.
The average 3 bed house, as long they've cleared all the sills I can go in and trad it all in less then 10 minutes.
If they want all the frames cleaned I will charge or if it's a fairly big house I will charge, normally just the same price as the outside.
I suppose it's because I know how quick I can trad that I can offer the odd freebie inside.
My first proper window cleaning job was working for a company where 2 of us had to trad around 40 houses a day, hated it but it made me damn quick.
I'm quick myself Chris. I'm also not averse to cleaning the odd inside window for free. I'm not yet at the stage where i can move a bed, fix a blind, whilst carrying my small pointer or a step and a bucket, move a dresser too and get the photos off the ledge then repeat the proccess in reverse and still get the same timing as i do for cleaning the exterior of the same window. Maybe it'll come to me in time ;D
As I said, only free if everything is prepped for me. No frames are cleaned and I don't want to be climbing over stuff. I advise the customer to clear the sills etc when I'm doing the outside, then I hop in and blast through the insides in minutes.
Easy peasy
This is only for your bog standard house, usually around 7 - 8 windows, anything bigger and there is a charge.
That puts it more in context. Cheers Chris for clearing it up. It pretty much affirms what i said, you need to sort out what exactly it is they expect you to do.
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Most people I know that do internals on domestic price them at 1.5 -2x the external price.
+1
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I just find it a rip off to charge double for the insides. I often do some customers insides for FREE.
The average 3 bed house, as long they've cleared all the sills I can go in and trad it all in less then 10 minutes.
If they want all the frames cleaned I will charge or if it's a fairly big house I will charge, normally just the same price as the outside.
I suppose it's because I know how quick I can trad that I can offer the odd freebie inside.
My first proper window cleaning job was working for a company where 2 of us had to trad around 40 houses a day, hated it but it made me damn quick.
I can do the outsides in less than 10 minutes so I think I might do the outsides for free from now on. ::)roll
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I just find it a rip off to charge double for the insides. I often do some customers insides for FREE.
The average 3 bed house, as long they've cleared all the sills I can go in and trad it all in less then 10 minutes.
If they want all the frames cleaned I will charge or if it's a fairly big house I will charge, normally just the same price as the outside.
I suppose it's because I know how quick I can trad that I can offer the odd freebie inside.
My first proper window cleaning job was working for a company where 2 of us had to trad around 40 houses a day, hated it but it made me damn quick.
I can do the outsides in less than 10 minutes so I think I might do the outsides for free from now on. ::)roll
:)
8weekly can you come and quote me for my windows please?
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all I can say Chris your custys must love you ,
5 years running my business iv never lost a customer other then those that have moved away or died ( 2 in the last year :'() even with price rises.
2 years ago I had a customer made redundant, he sold his car, cancelled his sky, got rid of nearly all his luxuries, except me! Even I was shocked at that one.
I'm not cheap for the outsides I will admit that, I won't step out of the van for less then a tenner. Wfp is what makes me money and I'm happy with what I earn. I'm in the process of buying a round so about to expand dramatically, probably have to employ someone and I fully expect them to have the same principles, look after the customer, always do a good job, be honest and fair. The business grows itself.
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for those people who are charging double for insides then..
1. do you ask the customers to clear the ledges for you?
2. do you put things back on the shelves afterwards or do you let the customer know you won't be doing this?
3. anything else in your T&Cs?
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I just find it a rip off to charge double for the insides. I often do some customers insides for FREE.
The average 3 bed house, as long they've cleared all the sills I can go in and trad it all in less then 10 minutes.
If they want all the frames cleaned I will charge or if it's a fairly big house I will charge, normally just the same price as the outside.
I suppose it's because I know how quick I can trad that I can offer the odd freebie inside.
My first proper window cleaning job was working for a company where 2 of us had to trad around 40 houses a day, hated it but it made me damn quick.
I can do the outsides in less than 10 minutes so I think I might do the outsides for free from now on. ::)roll
You crack on m8. Nice to know there's someone out there more generous then me ;)
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I just find it a rip off to charge double for the insides. I often do some customers insides for FREE.
The average 3 bed house, as long they've cleared all the sills I can go in and trad it all in less then 10 minutes.
If they want all the frames cleaned I will charge or if it's a fairly big house I will charge, normally just the same price as the outside.
I suppose it's because I know how quick I can trad that I can offer the odd freebie inside.
My first proper window cleaning job was working for a company where 2 of us had to trad around 40 houses a day, hated it but it made me damn quick.
I can do the outsides in less than 10 minutes so I think I might do the outsides for free from now on. ::)roll
:)
8weekly can you come and quote me for my windows please?
;D
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Cleaning the insides of this tomorrow (and outsides). That's just the back! Got the front and the pool house as well.
I'm sure Chris even you wouldn't do that for free?? :-*