Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: amanda138a on April 20, 2006, 06:26:55 pm

Title: anyone have standard cancellation letters?
Post by: amanda138a on April 20, 2006, 06:26:55 pm

Hi i was just wondering if anyone has a standard letter they send out to customer if they cancel?

I am trying to set up some templates but would be interested in seeing what others do?

Do you send out a different letter if your customer is moving to tell them the areas you clean?

If anyone is interested in seeing my "finished" products let me know

but as i said i would be interested to see others standards.

Amanda (amanda@peters138a.fsnet.co.uk)

Title: Re: anyone have standard cancellation letters?
Post by: Easyclean Windows on April 21, 2006, 05:28:57 pm

If they move they move.9 times out of ten you end up cleaning for the the new tenants so you havent really lost a customer through moving

Title: Re: anyone have standard cancellation letters?
Post by: lippy on April 21, 2006, 09:36:37 pm

most people move local, so ask where they are going to