Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: richywilts on January 08, 2015, 11:34:20 am

Title: text local-cleaner planner
Post by: richywilts on January 08, 2015, 11:34:20 am
pondering with the thought of using the text local service just want peoples thoughts on the service who use it is it worth it must admit i dread having to be in to ring round customers at set times each night, does it work well with landlines at all??
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cheers for any advice in advance
Title: Re: text local-cleaner planner
Post by: Soupy on January 08, 2015, 11:47:11 am
I use it. It's excellent, stop thinking about it and just do it. It's like 3p a text or summat. What's to ponder?

I don't do it to landlines because if I get a call from recorded robot woman on mine I hang up.
Title: Re: text local-cleaner planner
Post by: richywilts on January 08, 2015, 04:47:29 pm
i sort of have 50/50 split of mobile to landlines on records so i could really do with spending time to get the mobile numbers off customers first, its not the cost of the service that bothers me if it makes my life easier and less stressful then thats fine.

Title: Re: text local-cleaner planner
Post by: Soupy on January 08, 2015, 05:02:19 pm
i sort of have 50/50 split of mobile to landlines on records so i could really do with spending time to get the mobile numbers off customers first, its not the cost of the service that bothers me if it makes my life easier and less stressful then thats fine.

It definitely does.

I have a slip (that cleaner planner generates) asking for customer mobile numbers and email addresses. Works pretty well.
Title: Re: text local-cleaner planner
Post by: ascjim on January 08, 2015, 07:22:38 pm
I love the test local feature. On a weekend I set it up for everyone that week to be texted the night before, then I don't worry about it.

But if you do find that you won't make a clean, it's easy cancel the text.

I also send the text to landlands, it's just a recorded message.
Title: Re: text local-cleaner planner
Post by: richywilts on January 08, 2015, 08:45:17 pm
so do you setup each worksheet seperately to be texted at certain time??

i was confused whether say you had six worksheets lined up for monday tues wednesday for two seperate staff it would text them all
Title: Re: text local-cleaner planner
Post by: Rob @ Cleaner Planner on January 09, 2015, 09:05:44 am
so do you setup each worksheet seperately to be texted at certain time??

i was confused whether say you had six worksheets lined up for monday tues wednesday for two seperate staff it would text them all

Hi Richy - yes, you need to text each worksheet separately but you can do this in advance. E.g. if it's Monday and you have worksheet set up for Wednesday you can click "Send SMS Reminders" on the Wednesday worksheet and tell CP to send out the texts at 7pm on Tuesday evening. Hope that makes sense, let me know if you have any further questions on this.