Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Ian101 on December 12, 2014, 05:29:47 pm
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Took a customer on around this time last year ... 3 bed semi on a large close I do a few on ... she lasted till March .. every clean was an issue with bolted gate and never had money on her .. no cheque book .. no bacs ... always "come back tomorrow for the money"
She self fired with "my husband is gonna do them from now on" .... which was great as she was about to become an ex customer so saved me the bother.
Working away today on the close and heard a shout
"oooeeeeyyyyyy you can do mine today"
looks around and sees its her so thinks you cheeky bint !!!!!
errrr no don't think so - only got time for the regulars this month .... anyways thought your husband was gonna be doing them.
"he hasn't got time and really need them doing cos their filthy"
as shes talking Im packing reel and pole away and just drove off with her on the doorstep not looking too happy ;D
petty I know but it sure felt good ..... oh and got £15 in tips today ;D ;D
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Good isn't it.
My phone rang today - "Hi just saw your van, you used to do our windows and you stopped coming can you do them again please"
I doubt it.
"why's that?"
You owe me for three cleans from four years ago!
He actually paid online within half an hour ;D Still not doing them though!
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lmao Must feel good. Charge them a silly amount, £50 cash up front
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Went to do a reg custy today and side gate was locked. Fired off a text saying just done the fronts as can't get round the back . His reply 'I assumed you wouldn't clean them with the weather being as it is ' I sent back explaining that it was a nice day , no rain / snow etc, no problem ! He replied 'that's ok then ' and then straight afterwards 'in that case you can give the fascias a quick going over next time as part of the normal price' !!!!! WTF ? Like he's done me a favour by leaving the gate locked and wasting my time . Had to count to 10 before replying 'no thanks , merry Christmas to you' no reply
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Went to do a reg custy today and side gate was locked. Fired off a text saying just done the fronts as can't get round the back . His reply 'I assumed you wouldn't clean them with the weather being as it is ' I sent back explaining that it was a nice day , no rain / snow etc, no problem ! He replied 'that's ok then ' and then straight afterwards 'in that case you can give the fascias a quick going over next time as part of the normal price' !!!!! WTF ? Like he's done me a favour by leaving the gate locked and wasting my time . Had to count to 10 before replying 'no thanks , merry Christmas to you' no reply
What a jocky >:(
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Went to do a reg custy today and side gate was locked. Fired off a text saying just done the fronts as can't get round the back . His reply 'I assumed you wouldn't clean them with the weather being as it is ' I sent back explaining that it was a nice day , no rain / snow etc, no problem ! He replied 'that's ok then ' and then straight afterwards 'in that case you can give the fascias a quick going over next time as part of the normal price' !!!!! WTF ? Like he's done me a favour by leaving the gate locked and wasting my time . Had to count to 10 before replying 'no thanks , merry Christmas to you' no reply
::)roll ... had that once ... if you leave the back windows can you do my conservatory roof instead .............. they make yer smile ;D
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Had one pay online yesterday, she used my home address as the reference. Which is useful !
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I had one yesterday ,this customer of 15yrs came to me in street saying i need to settle my bill..... (exchanged cash) then he said we gotta cancel you as a member of the family is starting up his own window round and we gotta give him the work....but we still have your tel number in case
IN CASE...i told him not to bother as i wont be coming back....cheeky bu##er
picked up x2 new later on.
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got one the other day newish custy gets there gate locked so did fronts went to collect said ive only done fronts as gate was locked so its half the price thats dear she said ,so i said you could leave a key some ware safe so i can get in no came the reply i want to see you do all the windows. cheeky get thinks me.i said if you cant trust me get some one else gave her her money back walked to the van followed by her apolagiseing, i drove off .later that week i got 3 phone calls with her practily begging me to come back and that she had got me 2 new custys.still dumped her,should have got the custys and ;Dstill dumped
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Had one pay online yesterday, she used my home address as the reference. Which is useful !
I've had a few do that ;D
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done that myself a couple of time..... great feeling eh?
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Are windies unique in taking such delight at dumping customers? Wonder if other trades / businesses are the same? Do we hate our custies or the job? ;D ;D
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Are windies unique in taking such delight at dumping customers? Wonder if other trades / businesses are the same? Do we hate our custies or the job? ;D ;D
I've got a mate who is a chippie.
He takes great delight in binning customers & jobs.
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Are windies unique in taking such delight at dumping customers? Wonder if other trades / businesses are the same? Do we hate our custies or the job? ;D ;D
Theres more than your fair share of unprofessional individuals in the window cleaning trade I'd imagine it only takes a skank with a roof rack, a ladder and a habit to feed to start up.
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I had one yesterday ,this customer of 15yrs came to me in street saying i need to settle my bill..... (exchanged cash) then he said we gotta cancel you as a member of the family is starting up his own window round and we gotta give him the work....but we still have your tel number in case
IN CASE...i told him not to bother as i wont be coming back....cheeky bu##er
picked up x2 new later on.
Blood is thicker than water ( even if it is de-ionised )
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positivity
I have been in this business for 27 years and believe me there are people out there
who think they can treat you like garbage because you are a window cleaner,
those people need educating and dumping them is ne way of doing that.
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positivity
I have been in this business for 27 years and believe me there are people out there
who think they can treat you like garbage because you are a window cleaner,
those people need educating and dumping them is ne way of doing that.
Could you give us some advice please Advanced ?
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positivity
I have been in this business for 27 years and believe me there are people out there
who think they can treat you like garbage because you are a window cleaner,
those people need educating and dumping them is ne way of doing that.
I see things that way too. There are thousands of people out there who want or need a window cleaner. Why keep working for people who are difficult or tend to mess you about? I don't see why anyone would do that.
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I had one yesterday ,this customer of 15yrs came to me in street saying i need to settle my bill..... (exchanged cash) then he said we gotta cancel you as a member of the family is starting up his own window round and we gotta give him the work....but we still have your tel number in case
IN CASE...i told him not to bother as i wont be coming back....cheeky bu##er
picked up x2 new later on.
I always say I've got lots of work I will happily give him to help them start, never have anyone take me up on it but their faces are a picture
Tony
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I had one yesterday ,this customer of 15yrs came to me in street saying i need to settle my bill..... (exchanged cash) then he said we gotta cancel you as a member of the family is starting up his own window round and we gotta give him the work....but we still have your tel number in case
IN CASE...i told him not to bother as i wont be coming back....cheeky bu##er
picked up x2 new later on.
I always say I've got lots of work I will happily give him to help them start, never have anyone take me up on it but their faces are a picture
Tony
Lol, I said that once too. They never got back to me funnily ;D
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One asked me today if I could do theirs ... offered him a pen and paper to write his name, address and telephone number down and I would give him a quote for regular work in the New Year ...... what a surprise, he only wanted a 'one off' for Xmas, that's why I fob everyone off to the New Year and if they are genuine then that's a bonus as I have loyalty to my regular customers first ;D One off's get charged double but in December, not a chance!
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petty I know but it sure felt good .....
Why not ask for £25 or £30 ?
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petty I know but it sure felt good .....
Why not ask for £25 or £30 ?
pre judged but doubt she would have paid it and prob would have said "you'll have to collect it tomorrow" as per her history.
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petty I know but it sure felt good .....
Why not ask for £25 or £30 ?
pre judged but doubt she would have paid it and prob would have said "you'll have to collect it tomorrow" as per her history.
You'll never know eh ?
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petty I know but it sure felt good .....
Why not ask for £25 or £30 ?
that's pre judging for you :)
pre judged but doubt she would have paid it and prob would have said "you'll have to collect it tomorrow" as per her history.
You'll never know eh ?
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petty I know but it sure felt good .....
Why not ask for £25 or £30 ?
that's pre judging for you :)
pre judged but doubt she would have paid it and prob would have said "you'll have to collect it tomorrow" as per her history.
You'll never know eh ?
No reply there ?
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he said
that's pre judging for you :)
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petty I know but it sure felt good .....
Why not ask for £25 or £30 ?
pre judged but doubt she would have paid it and prob would have said "you'll have to collect it tomorrow" as per her history.
You'll never know eh ?
that's prejudging for yer :)
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he said
that's pre judging for you :)
sorry pure ... I prejudged there and sent reply same time as you ;D ;D
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he said
that's pre judging for you :)
sorry pure ... I prejudged there and sent reply same time as you ;D ;D
;D ;D
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Are windies unique in taking such delight at dumping customers? Wonder if other trades / businesses are the same? Do we hate our custies or the job? ;D ;D
Both of course! ;D ;D
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I quite like my job and quite like my customers ... until they become an ex customer or set themselves on the rocky road to being an ex customer then have no time for them at all.