Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Caleb Morley on November 28, 2014, 01:44:15 pm
-
I've always been a Gardiner Pole systems man. Ive got 2 CLX 22's at the moment, one of which needs replacing. I'm going to go for the SLX 25, which I've had before and really liked until it broke.
Anyway - my only big pole at the moment is an aluminium 35 made by Brodex. It's awful - too heavy, too bendy etc etc.
I need a larger pole to replace it but can't afford a Gardiner one.
What are the Phoenix Carbon X poles like? Thinking of getting the 40 foot one.
Cheers for any advice.
Caleb
-
They are fantastic poles, there's been a lot of talk about them on this forum recently, I'm not sure how good the 40ft will be, but I've got a 25ft and 18ft and they are so light, rigid and fast to use its unbelievable, I have a 35ft slx2 and its so bendy it's really not easy to use, can hardly get decent pressure, but whether the phoenix will be any better at that height, I doubt it... It'll probably be wippy and bendy but that's just the norm with any carbon pole at that height. Unless you go for a gardiner xtreme pole...
Also the facelift brush is fantastic, amazing scrubbing power, and works so well on the glass, I may do a comparison video between gardiner and facelift brushes to show the difference...
-
They are fantastic poles, there's been a lot of talk about them on this forum recently, I'm not sure how good the 40ft will be, but I've got a 25ft and 18ft and they are so light, rigid and fast to use its unbelievable, I have a 35ft slx2 and its so bendy it's really not easy to use, can hardly get decent pressure, but whether the phoenix will be any better at that height, I doubt it... It'll probably be wippy and bendy but that's just the norm with any carbon pole at that height. Unless you go for a gardiner xtreme pole...
Also the facelift brush is fantastic, amazing scrubbing power, and works so well on the glass, I may do a comparison video between gardiner and facelift brushes to show the difference...
Thanks for you're reply.
Anything will be better than the aluminium Brodex.
I also want a large pole so I've hot everything covered on residential and obviously be good on a lot of commercial. I don't use a large pole often enought to spend out on a gardiner one plus as I said I can't afford one right now!
-
They are fantastic poles, there's been a lot of talk about them on this forum recently, I'm not sure how good the 40ft will be, but I've got a 25ft and 18ft and they are so light, rigid and fast to use its unbelievable, I have a 35ft slx2 and its so bendy it's really not easy to use, can hardly get decent pressure, but whether the phoenix will be any better at that height, I doubt it... It'll probably be wippy and bendy but that's just the norm with any carbon pole at that height. Unless you go for a gardiner xtreme pole...
Also the facelift brush is fantastic, amazing scrubbing power, and works so well on the glass, I may do a comparison video between gardiner and facelift brushes to show the difference...
Thanks for you're reply.
Anything will be better than the aluminium Brodex.
I also want a large pole so I've hot everything covered on residential and obviously be good on a lot of commercial. I don't use a large pole often enought to spend out on a gardiner one plus as I said I can't afford one right now!
If go for the facelift then, I wish id bought a facelift 35 rather than slx35, but assumed gardiner pole would be stiffer, it's not... It's really really wippy! Go for he phoenix x, are you sure you need a 40ft?
-
There is a massive difference between a 25ft pole & a 35ft pole. It's not realistic nor helpful to compare two pole with 10 feet of length between them!!
This goes for any pole (Xtreme isn't as noticable). If you added 10 feet to your Phoenix pole I can assure you it would be a completely different beast!!
-
I have a SLX35' and the only time I would say it's a bit whippy/bendy is when I'm doing velux windows.
-
There is a massive difference between a 25ft pole & a 35ft pole. It's not realistic nor helpful to compare two pole with 10 feet of length between them!!
This goes for any pole (Xtreme isn't as noticable). If you added 10 feet to your Phoenix pole I can assure you it would be a completely different beast!!
Exactly, like I said, I've no idea what the 40ft would be like, however the question the op asked was 'are phoenix pokes any good' ? To which I replied based on my personal expierence of the 25ft... The slx35 I have is so bendy, it's not nice to use, and as said, I'm not sure if the facelift will be any better. The op wanted to know what phoenix poles were like, so that's what I tried to answer! They are fantastic poles, fast light and wash I use, the clamps are a dream!
-
My slx 35 with 2 extra sections bends more than my old 35 streamline pole which was composite. I personally don't like thr full carbon slx poles but thats just my opinion. Im also going off the brushes too. Im careful with all my equipment and its only lasting a very short amount of time. 1 year and my slx 35 is almost dead. The old clx with old clamps lasted longer.
Time for a change......exceed pole next for me.
-
My slx 35 with 2 extra sections bends more than my old 35 streamline pole which was composite. I personally don't like thr full carbon slx poles but thats just my opinion. Im also going off the brushes too. Im careful with all my equipment and its only lasting a very short amount of time. 1 year and my slx 35 is almost dead. The old clx with old clamps lasted longer.
Time for a change......exceed pole next for me.
+1
-
How long have you been using your Pheonix as an every day pole Jakey?
-
How long have you been using your Pheonix as an every day pole Jakey?
9 months,
A good friend recommended them after using phoenix poles for last 3 years
-
Blimey, doesn't three years go quickly!
-
Blimey, doesn't three years go quickly!
Ay?
-
Does anyone have any recommendations for a large pole other than Phoenix or gardiners?
The reason I want to get a 40 is that I don't want to be caught out on windows I obviously can't reach with a normal 25ft pole.
I don't use the aluminium Brodex that often, probably once a day but I'm losing time because it's so difficult to use and it's knackering!
-
ive just bought the phoenix hybrid pro 35 foot £280 all in with brush . great piece of kit and well worth it if if your on a budget. ;D
-
ive just bought the phoenix hybrid pro 35 foot £280 all in with brush . great piece of kit and well worth it if if your on a budget. ;D
Mate,
How often do you use it?
What's it like to use, heavy, wispy?
Can it reach loft extensions easily and set back former windows?
Cheers for you're help.
-
Just buy an Xtreme 25 + a couple of extension sections. Best pole on the planet & everything you could want & need. Buy once- Job done. ;)
Trust me, you don't want any hybrid at 35ft!!
-
35ft will easily reach loft extension height, you've got nearly 40ft reach with a 35ft pole, defo try and stretch to a carbon though
-
My slx 35 with 2 extra sections bends more than my old 35 streamline pole which was composite. I personally don't like thr full carbon slx poles but thats just my opinion. Im also going off the brushes too. Im careful with all my equipment and its only lasting a very short amount of time. 1 year and my slx 35 is almost dead. The old clx with old clamps lasted longer.
Time for a change......exceed pole next for me.
Really?!
I've had my SLX2 18' & 30' for 16 months and I'm not very careful.
The 30' has barely worn in and I'll get another year out of the 18' I'm sure.
-
My slx 35 with 2 extra sections bends more than my old 35 streamline pole which was composite. I personally don't like thr full carbon slx poles but thats just my opinion. Im also going off the brushes too. Im careful with all my equipment and its only lasting a very short amount of time. 1 year and my slx 35 is almost dead. The old clx with old clamps lasted longer.
Time for a change......exceed pole next for me.
Really?!
I've had my SLX2 18' & 30' for 16 months and I'm not very careful.
The 30' has barely worn in and I'll get another year out of the 18' I'm sure.
My first SLX lasted four years, in fact it was still going when I replaced it. My current SLX is over two years old & still going strong- both used daily for 99% of work.
-
Yeah, im so anal about my equipment as im the one who uses it. And it just dosnt last. The quality has dropped, its what all suppliers do to make more money. Ive bought 4poles in 2 and a half years from gardiners and probably 12 brushes, bumpers not good either, im looking to get a new pole for January.
4 poles , 2 operators.
-
Had my SLX for 21 months now and still going strong and i dont look after it all that much should last another year or so but will buy new SLX later next year .
-
My Slx 22 is nearly 4years old
I could still get over £100 for it on ebay
it's a cracker
-
Yeah, im so anal about my equipment as im the one who uses it. And it just dosnt last. The quality has dropped, its what all suppliers do to make more money. Ive bought 4poles in 2 and a half years from gardiners and probably 12 brushes, bumpers not good either, im looking to get a new pole for January.
4 poles , 2 operators.
Just to clarify (whilst it may not be your opinion, which of course you are entitled to) the actual quality of our products has not been reduced in any way. In fact we are continually working to improve the quality of all components and the poles sold now are of even better quality than previously sold. There has been no attempt by us to make more money by reducing costs - our poles and brushes now cost us more than ever to make due to our attention to the quality of materials - this is without any increase in retail price to the client.
It is interesting that other competing pole suppliers are now copying the same carbon finishes that we have used for several years on our SLX, because their cheaper glossy finishes simply do not last as long as our matte surface finish. The glossy finish is much cheaper to manufacture, which is why most new pole suppliers start off with it as the factories find it much easier to manufacture.
-
We used to use Brodex poles because of 'ruggedness'. We used them for about 4 or 5 years, every 12 months they needed a full refurbish. Since switching to Gardiners (a little over a year ago), I've replaced the odd lever here and there and pretty much all of them are still in good nick.
I did try Pheonix poles also and found them to be excellent. Personally I believe the side ways clamp is the key to long life of poles. It just makes sense. I know Facelift are adamant that their clamp design is better and for ease of use I'd have to agree, however, there is very little in it and once you're used to using the side on clamp it makes no difference. There is more movement in the side on clamps so it stands to reason that the pole will last longer.
I have 1 50ish ft old style Facelift pole that I've had for years, 1 Brodex 36ft pole, also 3+ years old and a super max 50 that I've had 2 months. They are only used a few times a week but if a 'big pole' is needed the super max 50 is now always first choice.
-
Perhaps a fixed length guarantee could back up your claims Alex. How long should a pole last?
-
Perhaps a fixed length guarantee could back up your claims Alex. How long should a pole last?
These are not claims they are just the facts.
All of our poles are covered under our manufacturing fault 12 month warranty as standard. 'Wear and Tear' is a different issue though.
How long a pole should last is a very interesting subject and one that is entirely dependent on how well a client looks after, maintains and uses their equipment. The same item of equipment can last just 12 months with one client and with another client, doing ostensibly the same work and volume of work, can last 4-5 years.
I get to see older poles in our workshops and each one tells its own story of the way it has been used. Some clients assert that they look after the pole well and yet when inspected it becomes apparent that the pole had not been maintained much at all, with evidence of much dirt abrasion and non-maintained overlap tape etc. Other clients say that they rarely do any maintenance and yet when examined it is obvious that they keep the pole clean and looked after even though they do not think they are doing anything special (the basics like - cleaning the pole hose as standard, flush out when sounding gritty, etc.) - hence they get many years of use from it. Of course environmental issues can affect the life of a pole as well - one client may work in areas with much dirt on the ground, whereas others work in areas that have well maintained lawns and pavements - this can affect the amount of dirt drawn up into the pole.
If the pole maintenance guide provided with each of our poles is carefully followed then it will maximize the life of a pole. These guidelines will help when using any brand of pole as they all operate on a similar sliding tube mechanism and so are prone to the effects of abrasion from trapped dirt and grit. Not all poles are equal though and our range of poles with our Smart clamps will outlast any other similar weight pole due to the patented technology used and quality of materials - of course if both poles are subjected to exactly the same working method and maintenance regime.
-
So no guarantee then, a bit like the old car warranty " wear amd tear" claims. But as i said its my opinion as to the value for money to me, hence why I am going to try a newer pole supplier.
-
Nobody else guarantees theirs for wear and tear do they?
-
So no guarantee then, a bit like the old car warranty " wear amd tear" claims. But as i said its my opinion as to the value for money to me, hence why I am going to try a newer pole supplier.
Yes there is a guarantee as I stated above - there is a 12 month manufacturing fault warranty. Like most things in life 'wear and tear' is not warrantied :)
-
Nobody else guarantees theirs for wear and tear do they?
Does anybody guarantee anything for wear and tear?
-
I've not used any carbon poles except Gardiners. I've moaned about wear before on here but there's not much can be done about it apart from keeping everything clean. Normally the top section goes first. No need to change the whole pole, just the sections as they wear out. The new smart clamps help extend the pole life and the metal collars on the extremes work well - my extreme pole is wearing faster from the inside than the clamping area on the outside but that's my fault for removing the tape! (hate the stuff).
SLX poles can even be cut down and/or turned around to extend their life even more. There was a video of a knackered Pheonix pole about on YouTube some time ago - they seem to suffer just the same (maybe worse if they don't have sprung loaded clamps).
Can't see me changing from Gardiners to be honest because of the work they put in to get a decent product - swivels, quick lock (haven't tried that), scrapers, goosencks, masive brush range (usually), good service, especially when you think things are faulty - they bend over backwards to get things right.
-
So no guarantee then, a bit like the old car warranty " wear amd tear" claims. But as i said its my opinion as to the value for money to me, hence why I am going to try a newer pole supplier.
Name any pole supplier or manufacturer who give a wear & tear guarantee?
All poles wear, with the hose dragging on the ground collecting dirt then being pulled up inside the tube sections, then the friction of the tubes rubbing together........... it happens & it happens to them all.
As has been said, the best way to prolong the life of any pole is to clean the pole hose with a rag as often as possible- especially when the ground is wet. I now carry a small rag (sill cloth) hanging out my pocket on jobs where the ground is wet & gritty/dirty.
Maybe you need to understand the logic a bit more?
-
Gardiner poles are fantastic poles, I use two, but the problem with this forum is 90% of people seem to have a very pro attitude to gardiner poles, and when someone questions then or prefers another make pole, everyone goes overboard to defend gardiners. I have both phoenix and gardiner poles, and I've always said the same, the gardiner is best for longevity, but the phoenix imo is much faster and easier to use,
Both great poles, each to there own, but gardiner poles are not the be all and end all...
What I'm trying to say is people should be more open to other pole makes, not just gardiner this and gardiner that...
-
I'm now thinking - get an SLX 25 and 1 extension for it.
What do you think lads?
Just haven't got a lot of dough at the moment.
-
I'm now thinking - get an SLX 25 and 1 extension for it.
What do you think lads?
Just haven't got a lot of dough at the moment.
We darn't say now incase Jakey boy or the Hamster get offended!! ;D
Sounds like a good solution. I wouldn't think you could far wrong with the what is generally regarded as the worlds best wfp manufacturer topped off with undoubtedly the industries best customer service. A good prospect I would say. However, you are free to choose any other supplier or manufacturer you wish. ;D
-
I'm now thinking - get an SLX 25 and 1 extension for it.
What do you think lads?
Just haven't got a lot of dough at the moment.
We darn't say now incase Jakey boy or the Hamster get offended!! ;D
Sounds like a good solution. I wouldn't think you could far wrong with the what is generally regarded as the worlds best wfp manufacturer topped off with undoubtedly the industries best customer service. A good prospect I would say. However, you are free to choose any other supplier or manufacturer you wish. ;D
No offence taken, I'm a gardiner customer, love the poles, just prefer phoenix for day to day... ;D
-
How long have you been using your Pheonix as an every day pole Jakey?
9 months,
A good friend recommended them after using phoenix poles for last 3 years
The 'Phoenix' pole from Facelift has not been out for 3 years.
-
How long have you been using your Pheonix as an every day pole Jakey?
9 months,
A good friend recommended them after using phoenix poles for last 3 years
The 'Phoenix' pole from Facelift has not been out for 3 years.
Facelift poles then, same thing, they've been out for donkeys, my mate Joe has had a phoenix for atleast 2 years
-
Got 2 slx 22 about 4 years old still work fine had to glue the odd clamp. Got a 25 extreme about 18 months old fantastic pole but needs to be looked after which must say I don't. Had to replace 2 sections on 2 different occasions closing open windows. So now any open windows very wary. But as I say I do abuse my poles just cant be arsed with stripping pole down etc when ive finished sooner go fishing and buy a new section lol. Have not tried phoenix poles so cant comment but I would definatley buy another extreme makes the working day that much easier.
-
My oldest SLX is still going strong. It started with metal clamps, then nylon clamps and now the sprung clamps.
2008 or 9 I think I bought it - not sure. It was an SLX35 with a fibreglass base section. Now I run it as a 4 section SLX 20. Works fine.
Then I have the SLX22 bought in 2010 or 2011 - needless to say that is fine too. Then in 2012 I got the extreme 47.
-
So no guarantee then, a bit like the old car warranty " wear amd tear" claims. But as i said its my opinion as to the value for money to me, hence why I am going to try a newer pole supplier.
Yes there is a guarantee as I stated above - there is a 12 month manufacturing fault warranty. Like most things in life 'wear and tear' is not warrantied :)
Until you notice a small chip etc.
I have a nearly new brush. As I told every one. I was putting extension on and it split a good 6 inch. I would have though the layers would have been bonded better. It looks like the layers are wrapped like you would tape some thing. sideways. NO. If I would have pushed end on harder, it would have peeled for a lot further. Not happy
Anyway. Posted picture and a small chip was noticed. WTF. This shouldn't cause such a bad problem.
Lost faith and glued it.
Alex swops cheap items without a quim. FATASTIC. But poles is another thing. This is my experience. Gardiner poles could still be the best. Alex would say so.
My gripe is this. When a new car has a fault. Do they turn around and say you drive it badly? NO. 1 years warranty because thats how long it can take stick.
WF Poles take some abuse. They are in and out, up an down every day. They will get chips and marks. If they get run over then fine. Normal wear and tear. Plus, you have to send it away and do without. I cant do without it.
-
So no guarantee then, a bit like the old car warranty " wear amd tear" claims. But as i said its my opinion as to the value for money to me, hence why I am going to try a newer pole supplier.
Yes there is a guarantee as I stated above - there is a 12 month manufacturing fault warranty. Like most things in life 'wear and tear' is not warrantied :)
Until you notice a small chip etc.
I have a nearly new brush. As I told every one. I was putting extension on and it split a good 6 inch. I would have though the layers would have been bonded better. It looks like the layers are wrapped like you would tape some thing. sideways. NO. If I would have pushed end on harder, it would have peeled for a lot further. Not happy
Anyway. Posted picture and a small chip was noticed. WTF. This shouldn't cause such a bad problem.
Lost faith and glued it.
Alex swops cheap items without a quim. FATASTIC. But poles is another thing. This is my experience. Gardiner poles could still be the best. Alex would say so.
My gripe is this. When a new car has a fault. Do they turn around and say you drive it badly? NO. 1 years warranty because thats how long it can take stick.
WF Poles take some abuse. They are in and out, up an down every day. They will get chips and marks. If they get run over then fine. Normal wear and tear. Plus, you have to send it away and do without. I cant do without it.
I snapped a 47' extreme with 6 HS extensions on.
Top section snapped then section 4 snapped on the way down.
I called Gardiners about 11am. Had to email some photo's over of the breaks.
2pm Alex rings me to say the new sections will be there in the morning.
9:15 the following morning 2 new sections arrive.
-
So no guarantee then, a bit like the old car warranty " wear amd tear" claims. But as i said its my opinion as to the value for money to me, hence why I am going to try a newer pole supplier.
Yes there is a guarantee as I stated above - there is a 12 month manufacturing fault warranty. Like most things in life 'wear and tear' is not warrantied :)
Until you notice a small chip etc.
I have a nearly new brush. As I told every one. I was putting extension on and it split a good 6 inch. I would have though the layers would have been bonded better. It looks like the layers are wrapped like you would tape some thing. sideways. NO. If I would have pushed end on harder, it would have peeled for a lot further. Not happy
Anyway. Posted picture and a small chip was noticed. WTF. This shouldn't cause such a bad problem.
Lost faith and glued it.
Alex swops cheap items without a quim. FATASTIC. But poles is another thing. This is my experience. Gardiner poles could still be the best. Alex would say so.
My gripe is this. When a new car has a fault. Do they turn around and say you drive it badly? NO. 1 years warranty because thats how long it can take stick.
WF Poles take some abuse. They are in and out, up an down every day. They will get chips and marks. If they get run over then fine. Normal wear and tear. Plus, you have to send it away and do without. I cant do without it.
I snapped a 47' extreme with 6 HS extensions on.
Top section snapped then section 4 snapped on the way down.
I called Gardiners about 11am. Had to email some photo's over of the breaks.
2pm Alex rings me to say the new sections will be there in the morning.
9:15 the following morning 2 new sections arrive.
That's how it's done Duncan H. ;)
-
So no guarantee then, a bit like the old car warranty " wear amd tear" claims. But as i said its my opinion as to the value for money to me, hence why I am going to try a newer pole supplier.
Yes there is a guarantee as I stated above - there is a 12 month manufacturing fault warranty. Like most things in life 'wear and tear' is not warrantied :)
Until you notice a small chip etc.
I have a nearly new brush. As I told every one. I was putting extension on and it split a good 6 inch. I would have though the layers would have been bonded better. It looks like the layers are wrapped like you would tape some thing. sideways. NO. If I would have pushed end on harder, it would have peeled for a lot further. Not happy
Anyway. Posted picture and a small chip was noticed. WTF. This shouldn't cause such a bad problem.
Lost faith and glued it.
Alex swops cheap items without a quim. FATASTIC. But poles is another thing. This is my experience. Gardiner poles could still be the best. Alex would say so.
My gripe is this. When a new car has a fault. Do they turn around and say you drive it badly? NO. 1 years warranty because thats how long it can take stick.
WF Poles take some abuse. They are in and out, up an down every day. They will get chips and marks. If they get run over then fine. Normal wear and tear. Plus, you have to send it away and do without. I cant do without it.
I snapped a 47' extreme with 6 HS extensions on.
Top section snapped then section 4 snapped on the way down.
I called Gardiners about 11am. Had to email some photo's over of the breaks.
2pm Alex rings me to say the new sections will be there in the morning.
9:15 the following morning 2 new sections arrive.
Wish I got a result like that when I snapped a section on my Extreme pole :-[ blamed it on the fact I use an aqua dapter. I see Gardiners also don't recommend using an aquatap with the Extreme poles, even although they have nothing against you using a swivel resi neck, both of these items use exactly the same technique, one is a Gardiner product the other unfortunately isn't.
-
So no guarantee then, a bit like the old car warranty " wear amd tear" claims. But as i said its my opinion as to the value for money to me, hence why I am going to try a newer pole supplier.
Yes there is a guarantee as I stated above - there is a 12 month manufacturing fault warranty. Like most things in life 'wear and tear' is not warrantied :)
Until you notice a small chip etc.
I have a nearly new brush. As I told every one. I was putting extension on and it split a good 6 inch. I would have though the layers would have been bonded better. It looks like the layers are wrapped like you would tape some thing. sideways. NO. If I would have pushed end on harder, it would have peeled for a lot further. Not happy
Anyway. Posted picture and a small chip was noticed. WTF. This shouldn't cause such a bad problem.
Lost faith and glued it.
Alex swops cheap items without a quim. FATASTIC. But poles is another thing. This is my experience. Gardiner poles could still be the best. Alex would say so.
My gripe is this. When a new car has a fault. Do they turn around and say you drive it badly? NO. 1 years warranty because thats how long it can take stick.
WF Poles take some abuse. They are in and out, up an down every day. They will get chips and marks. If they get run over then fine. Normal wear and tear. Plus, you have to send it away and do without. I cant do without it.
I snapped a 47' extreme with 6 HS extensions on.
Top section snapped then section 4 snapped on the way down.
I called Gardiners about 11am. Had to email some photo's over of the breaks.
2pm Alex rings me to say the new sections will be there in the morning.
9:15 the following morning 2 new sections arrive.
Wish I got a result like that when I snapped a section on my Extreme pole :-[ blamed it on the fact I use an aqua dapter. I see Gardiners also don't recommend using an aquatap with the Extreme poles, even although they have nothing against you using a swivel resi neck, both of these items use exactly the same technique, one is a Gardiner product the other unfortunately isn't.
Incorrect.
-
So no guarantee then, a bit like the old car warranty " wear amd tear" claims. But as i said its my opinion as to the value for money to me, hence why I am going to try a newer pole supplier.
Yes there is a guarantee as I stated above - there is a 12 month manufacturing fault warranty. Like most things in life 'wear and tear' is not warrantied :)
Until you notice a small chip etc.
I have a nearly new brush. As I told every one. I was putting extension on and it split a good 6 inch. I would have though the layers would have been bonded better. It looks like the layers are wrapped like you would tape some thing. sideways. NO. If I would have pushed end on harder, it would have peeled for a lot further. Not happy
Anyway. Posted picture and a small chip was noticed. WTF. This shouldn't cause such a bad problem.
Lost faith and glued it.
Alex swops cheap items without a quim. FATASTIC. But poles is another thing. This is my experience. Gardiner poles could still be the best. Alex would say so.
My gripe is this. When a new car has a fault. Do they turn around and say you drive it badly? NO. 1 years warranty because thats how long it can take stick.
WF Poles take some abuse. They are in and out, up an down every day. They will get chips and marks. If they get run over then fine. Normal wear and tear. Plus, you have to send it away and do without. I cant do without it.
I snapped a 47' extreme with 6 HS extensions on.
Top section snapped then section 4 snapped on the way down.
I called Gardiners about 11am. Had to email some photo's over of the breaks.
2pm Alex rings me to say the new sections will be there in the morning.
9:15 the following morning 2 new sections arrive.
Wish I got a result like that when I snapped a section on my Extreme pole :-[ blamed it on the fact I use an aqua dapter. I see Gardiners also don't recommend using an aquatap with the Extreme poles, even although they have nothing against you using a swivel resi neck, both of these items use exactly the same technique, one is a Gardiner product the other unfortunately isn't.
Incorrect.
Ok, reading back my post I prob should have said similar technique, would that be correct?
-
How long have you been using your Pheonix as an every day pole Jakey?
9 months,
A good friend recommended them after using phoenix poles for last 3 years
The 'Phoenix' pole from Facelift has not been out for 3 years.
Facelift poles then, same thing, they've been out for donkeys, my mate Joe has had a phoenix for atleast 2 years
Dont think they have been out that long either ;D ;D ;D ;D
-
How long have you been using your Pheonix as an every day pole Jakey?
9 months,
A good friend recommended them after using phoenix poles for last 3 years
The 'Phoenix' pole from Facelift has not been out for 3 years.
Facelift poles then, same thing, they've been out for donkeys, my mate Joe has had a phoenix for atleast 2 years
Facelift used to be owned by Facelift Cleaning Systems. Based in the midlands they sold wfp systems & poles etc. Their original carbon pole, going back about eight years, was pretty good at the time- compared to what else was out there (I had one). When Gardiners released their SLX poles they blew Facelift into the weeds- no comparison!! Not so long ago, Window Cleaning Warehouse bought Facelift (either as a whole business or the rights to their poles) & took over from there. So Facelift now is not connected to the Facelift of old. WCW then created the Phoenix poles under the Facelift banner.
So, I don't know how long you've been around Jakey boy but for many, what you may perceive as being pro-Gardiner there are usually many reasons for this. I've been wfp for over ten years, had loads of different poles & brushes, used in all situations. Witnessed all the bull poop & over hype of many a product etc etc & at the end of all that, one company & it's products/service still stand head & shoulders above the rest......... No prizes for guessing who then? Gardiners. ;)
-
I'd love a gardiners Xtreame .
£550 , I know would last 4 years easily
My slx 30 and 25ft are well worn .
I will one day
-
How long have you been using your Pheonix as an every day pole Jakey?
9 months,
A good friend recommended them after using phoenix poles for last 3 years
The 'Phoenix' pole from Facelift has not been out for 3 years.
Facelift poles then, same thing, they've been out for donkeys, my mate Joe has had a phoenix for atleast 2 years
Dont think they have been out that long either ;D ;D ;D ;D
They came out in 2012
-
2012 was when they bought out the phoenix, as said the gardiner poles are really good, hence I own 2,
But... That doesn't mean the phoenix poles are better to some... And that's what my opinion is, I always reach for the phoenix over gardiner, based on ease of use, plus I much prefer the facelift brush to the super lite extreme
-
So no guarantee then, a bit like the old car warranty " wear amd tear" claims. But as i said its my opinion as to the value for money to me, hence why I am going to try a newer pole supplier.
Yes there is a guarantee as I stated above - there is a 12 month manufacturing fault warranty. Like most things in life 'wear and tear' is not warrantied :)
Until you notice a small chip etc.
I have a nearly new brush. As I told every one. I was putting extension on and it split a good 6 inch. I would have though the layers would have been bonded better. It looks like the layers are wrapped like you would tape some thing. sideways. NO. If I would have pushed end on harder, it would have peeled for a lot further. Not happy
Anyway. Posted picture and a small chip was noticed. WTF. This shouldn't cause such a bad problem.
Lost faith and glued it.
Alex swops cheap items without a quim. FATASTIC. But poles is another thing. This is my experience. Gardiner poles could still be the best. Alex would say so.
My gripe is this. When a new car has a fault. Do they turn around and say you drive it badly? NO. 1 years warranty because thats how long it can take stick.
WF Poles take some abuse. They are in and out, up an down every day. They will get chips and marks. If they get run over then fine. Normal wear and tear. Plus, you have to send it away and do without. I cant do without it.
I snapped a 47' extreme with 6 HS extensions on.
Top section snapped then section 4 snapped on the way down.
I called Gardiners about 11am. Had to email some photo's over of the breaks.
2pm Alex rings me to say the new sections will be there in the morning.
9:15 the following morning 2 new sections arrive.
That's how it's done Duncan H. ;)
It is mate. Not sure about it snapping in the first place :)