Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: dazmond on November 15, 2014, 08:10:36 am

Title: CUSTOMER FOBBING ME OFF!
Post by: dazmond on November 15, 2014, 08:10:36 am
this very rarely happens to me BUT a guy owes me £120 for conny roof clean plus windows.regular 2 monthly customer for the last year or so.always pays late but its 3 weeks since i did the job.

sent text reminders twice.replies?"sorry ill do it tomorrow"  "internet banking down" etc,etc.

im gonna phone him today then if he fobs me off.pay him a visit. ;)

i didnt want to do the job in the first place but relented in the end.awkward roof sloping towards the house etc.absolute pain to clean. >:(
Title: Re: CUSTOMER FOBBING ME OFF!
Post by: SB Cleaning on November 15, 2014, 08:21:13 am
If he was already paying late just on the windows what else did you expect on a more expensive conny roof  clean daz ;D
Title: Re: CUSTOMER FOBBING ME OFF!
Post by: dazmond on November 15, 2014, 08:30:33 am
prompt payment is what i expect from a conny roof clean job TBH.he knows i didnt want to clean it really.i did him a favour.

i wouldnt dream of getting somebody to do a job like this and pay him 3 weeks later.i would of paid him straight after the job.
Title: Re: CUSTOMER FOBBING ME OFF!
Post by: Soupy on November 15, 2014, 08:46:46 am
Probably got no money until the end of the month now.
Title: Re: CUSTOMER FOBBING ME OFF!
Post by: C o z y on November 15, 2014, 09:11:27 am
14 reg motor parked on the drive Daz?  ;D Got a few late payers like that here.  ::)roll
Title: Re: CUSTOMER FOBBING ME OFF!
Post by: Ian101 on November 15, 2014, 09:16:34 am
Daz ... give him the either / or sales close .................. "What time Sunday can I call around to collect the money 7am or 9pm ... whats best with you ? "
Title: Re: CUSTOMER FOBBING ME OFF!
Post by: Deangsi on November 15, 2014, 09:19:31 am
He sounds a dick get the money of him then sack him of, £120 tho that's one I'm sure you won't rite of i sure wouldn't  >:(
Title: Re: CUSTOMER FOBBING ME OFF!
Post by: Mike #1 on November 15, 2014, 12:27:05 pm
One off jobs are cash payment upfront unless they are a  long term custy i know well and feel confident i can trust them , I do feel your pain Daz hopefully you will get it sorted asap .
Title: Re: CUSTOMER FOBBING ME OFF!
Post by: Dave Willis on November 15, 2014, 01:49:04 pm
knee cap him.
Title: Re: CUSTOMER FOBBING ME OFF!
Post by: Tom White on November 15, 2014, 02:07:57 pm
Probably got no money until the end of the month now.

+1
Title: Re: CUSTOMER FOBBING ME OFF!
Post by: ok cleaning on November 15, 2014, 02:14:42 pm
£120 to clean a conny roof , unless it's a big conny I think you're the one fobbing him  off :P
Title: Re: CUSTOMER FOBBING ME OFF!
Post by: mufcglen on November 15, 2014, 04:35:16 pm
charge what you think your worth in my books and those connies that lean back towards the house are abit of a pain at times!
if the guy agreed to it,he should be paying it
Title: Re: CUSTOMER FOBBING ME OFF!
Post by: Ian Lancaster on November 15, 2014, 04:41:14 pm
Daz ... give him the either / or sales close .................. "What time Sunday can I call around to collect the money 7am or 9pm ... whats best with you ? "

"Will you pay me or shall I punch you on the nose?"
Title: Re: CUSTOMER FOBBING ME OFF!
Post by: Sean Dyer on November 15, 2014, 05:16:43 pm
Sounds like he isnt in control of his finances daz and probably had some money go out and cant pay you till payday as said

He shouldnt of asked you!

I just had  a good customer pay me 3 months on bank transfer and as i thought he was upto date i rang to query it and he said it was right and that he was owed £3k in wages as someone hadnt paid him so he hadnt paid for 3 months and he was sorry....

Stuff happens, hope you get paid though
I did a gutter and fascia clean today who wasnt in but said theyd pay online so hope i dont have a similar scenario this time next week :)
Title: Re: CUSTOMER FOBBING ME OFF!
Post by: slap bash on November 15, 2014, 05:25:29 pm
Drop and find 3 more. ;D ;D ;D ;D
Title: Re: CUSTOMER FOBBING ME OFF!
Post by: LWC on November 15, 2014, 10:20:14 pm
A friend of mine from school asked me to do her windows about a month ago, lots of messages back and forth, catching up etc, havent spoken to her for a while...anyway did them 2 weeks ago, she wasnt in, text her bank details and havent heard a thing since!!! No thank you or anything...i really need to stop doing friends houses.  >:(
Title: Re: CUSTOMER FOBBING ME OFF!
Post by: C o z y on November 16, 2014, 08:12:55 am
Drop and find 3 more. ;D ;D ;D ;D

Yeah, good idea. What's funny about that?
Title: Re: CUSTOMER FOBBING ME OFF!
Post by: Clever Forum Name on November 16, 2014, 08:20:52 am
A friend of mine from school asked me to do her windows about a month ago, lots of messages back and forth, catching up etc, havent spoken to her for a while...anyway did them 2 weeks ago, she wasnt in, text her bank details and havent heard a thing since!!! No thank you or anything...i really need to stop doing friends houses.  >:(

Aghhhh makes sense now ;) 5 new friends a week. You do realise if they don't pay they are not customers :p
Title: Re: CUSTOMER FOBBING ME OFF!
Post by: Avo on November 16, 2014, 08:25:22 am
We've had a lot trying the old I'll pay it tonight online trick just lately, managed to get the money from them all after a number of attempts but cancelled them straight after that.

Just keep going back until they pay you daz that's all you can do.
Title: Re: CUSTOMER FOBBING ME OFF!
Post by: C o z y on November 16, 2014, 08:29:14 am
Good point. They're customers only when they pay, otherwise, just a name on a list.
Title: Re: CUSTOMER FOBBING ME OFF!
Post by: LWC on November 16, 2014, 12:45:25 pm
A friend of mine from school asked me to do her windows about a month ago, lots of messages back and forth, catching up etc, havent spoken to her for a while...anyway did them 2 weeks ago, she wasnt in, text her bank details and havent heard a thing since!!! No thank you or anything...i really need to stop doing friends houses.  >:(

Aghhhh makes sense now ;) 5 new friends a week. You do realise if they don't pay they are not customers :p

I dont get 5 new friends a week mate  ;D ...if only
Title: Re: CUSTOMER FOBBING ME OFF!
Post by: paulben on November 17, 2014, 06:57:12 am
If they live in the same area as you and you see them chatting in street or middle of supermarket charge straight up to them but in and ask  in a loud voice when they are going to pay they will squirm but bet you get your money fairly quick
Title: Re: CUSTOMER FOBBING ME OFF!
Post by: dazmond on November 17, 2014, 05:51:28 pm
he paid up today.happy days! ;D
Title: Re: CUSTOMER FOBBING ME OFF!
Post by: dazmond on November 17, 2014, 05:55:32 pm
£120 to clean a conny roof , unless it's a big conny I think you're the one fobbing him  off :P

it was £80 for the  conny roof and £40 for his normal 2 monthly window cleaning.roof was a pain!