Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: SB Cleaning on November 07, 2014, 09:09:49 pm
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I'm thinking of going onto this and im wondering how you guys that have done it have managed to sway your customers on to it?
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Just sell it, why it benefits them, FREE ! for starters, no knocking on the door late at night, no extra costs like a stamp.
If your doing a price review soon offer this, dear custy, your windows will shortly increase by £1 this is due in the most part by the cost of a return visit to collect, if you sign up for our totally FREE online payment option we will freeze your price for another 12 months
Darran
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I made up stickers for my slips, did a text campaign and now having a leaflet made.
110% the future! Any new customer gets put on it!
So far up to 18 customers out of 150 so over 10% are already on it. I will slowly roll out to the whole round.
use this link and we both get £50 off in fees ;)
https://gocardless.com/?r=M8E5G6KY&utm_source=website&utm_medium=copy_paste&utm_campaign=referral_scheme_50
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Waiting on rob to before i do a big push he is going to make tracking customers easier ;D
After feb/march next year anyone not on gocardless will be offered percentage off next clean or account credit to sign up
Paul
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Paul we have got lots on GC and find it really easy to track them on CP - as once you claim (2 clicks) it auto clears debt when its paid
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On my website pay your bill page it's the only option , Ideally I need to get some new payment cards with the benefits of GoCardless in order to sway more custys to use it , currently still have 100's before I get new ones done plus need to switch to cleaner planner
But any new custys have to sign up prior to first clean otherwise no clean I just tell a white lie and tell them most of my customers use GoCardless .
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Paul we have got lots on GC and find it really easy to track them on CP - as once you claim (2 clicks) it auto clears debt when its paid
Im talking about tracking the customer through the sign up process as i don't have email or names for alots of my customers.
It would be easy if gocardless let use see the address or even a reference code eg door no & postcode
Paul
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Paul we have got lots on GC and find it really easy to track them on CP - as once you claim (2 clicks) it auto clears debt when its paid
Im talking about tracking the customer through the sign up process as i don't have email or names for alots of my customers.
It would be easy if gocardless let use see the address or even a reference code eg door no & postcode
Paul
Yeah but they won't. You are going to have to get more details from your customers, at the very least their names.
I have all my customers names and still struggle sometimes.
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Paul we have got lots on GC and find it really easy to track them on CP - as once you claim (2 clicks) it auto clears debt when its paid
Im talking about tracking the customer through the sign up process as i don't have email or names for alots of my customers.
It would be easy if gocardless let use see the address or even a reference code eg door no & postcode
Paul
Yeah but they won't. You are going to have to get more details from your customers, at the very least their names.
I have all my customers names and still struggle sometimes.
I have asked GC about 5 times so far who the customer is. As long as you give them a clue they usually help.
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I have asked 3 or 4 times and been flat out refused every time. I have now put in place an "iidentifier" on the website that gives me that one extra piece of information.
IMO name + email address isn't enough and gocardless should be doing something about the process.
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I have asked 3 or 4 times and been flat out refused every time. I have now put in place an "iidentifier" on the website that gives me that one extra piece of information.
IMO name + email address isn't enough and gocardless should be doing something about the process.
I think rob is going to do something. With a widget?
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Has anyone got a brief letter explaining go cardless I could use to give to my customers explaining how it works??
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Has anyone got a brief letter explaining go cardless I could use to give to my customers explaining how it works??
Would do better with a link on website as well
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Has anyone got a brief letter explaining go cardless I could use to give to my customers explaining how it works??
e-mail sent
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Has anyone got a brief letter explaining go cardless I could use to give to my customers explaining how it works??
e-mail sent
[/quote Thanks mate :)]