Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Positivity on September 24, 2014, 08:37:53 am
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About a year ago or more got a call "Seen you cleaning windows in the close where I live. I really like what you do, you clean the doors and all the plastic, can you let me know how much you charge to clean my windows?"
Passed by no one in. Windows not been cleaned for a long time. Pile of black rubbish bags round the back, large heap of used disposable nappies on the ground beneath the upper bathroom window.
Weren't too impressed but only been going a few months so thought work is work etc.. anyway left quote heard nothing so forgot about it.
Month ago got a call "You clean windows near where I live, you left me a quote a while ago can you clean mine next time your around?"
Asked the usual do you want a regular service we only take on new customers who want a regular service. "Oh yes she said, every month"
Pulls into the close says to the missus "We've got another to clean in here." What number says she, takes a look points out the house. "No she says, that's the Asian woman who asked me a couple of months ago to do a one off clean (Eid). I told her we only have so many time slots so we don't do one off cleans."
Packs up driving off, mobile rings, "Hello it's No. 39 you were supposed to clean my windows this time."
"Sorry but you told my wife you only wanted a one off clean."
No I didn't was the reply.
Well I say "If you wanted a regular window cleaner why didn't you respond to my quote and you've seen us cleaning here every month, surely you could have asked any time"
End call, next job.
Gets home answering machine flashing.
"Message for the window cleaner. You are the most Vile, Rude, Ignorant window cleaner I have ever met! There are hundreds of brilliant window cleaners I can call any time to clean my windows. We are so delighted that we chose not to engage you and your shoddy useless window cleaning service!"
Great business if it weren't for the customers ;D ;D ;D ;D
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we all get them occasionally but never had one as bad as that :o
if I smell a one off nowadays just price it as a one off £12 job becomes £30 1st clean charge "to get them up to a good standard" then it will be £12 Mrs Customer ................... funnily had one last month like this and going back this morning for second clean ... will see what happens but expecting a "oh can you leave it this time" if that happens then will just say I can but wont be doing them again ............ £30 covered my time and a bit last month so no worries :)
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New canvassed customer.
Went round to clean. Started to get set up.
"How often are you coming round?"
"Every 5 weeks like the canvasser told you"
"Oh, only wanted one clean"
"No problem, £10 house so it would be £30"
"No way am i paying £30, i could have let you clean it for £10 and cancelled"
"You could have done couldn't you and i laughed"
Flouncing was not known by me then, but would have been perfect!
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I've got to the point where I'm charging double for all first cleans, you don't feel so bad if they turn out to be the one hit wonder brigade.!
Graham
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Charge double for first cleans. If they stay then you can do the sixth clean half price as a reward
Darran
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She hasn't met me ;D
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Actually, I'm the most vile, rude and slightly ignorant window cleaner.
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ehem. 8)
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Cozy wins that title hands down ...
Mainly due to the fact that he is a scally......
;D ;D
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Cozy wins that title hands down ...
Mainly due to the fact that he is a f@ggot......
;D ;D
FTFY.
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Cozy wins that title hands down ...
Mainly due to the fact that he is a scally......
;D ;D
Bateman is unhappy, because Tosh knocked him back Hectoid ;D
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now that IS a rare occurrence..... no wonder Matt is unhappy...
;D ;D
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Cozy wins that title hands down ...
Mainly due to the fact that he is a scally......
;D ;D
Bateman is unhappy, because Tosh knocked him back Hectoid ;D
Eh?
Oh I get it ;). I suppose you two are gonna be making babies together are you? A slitty eyed yellow skinned pederast mating with a male cross dressing Nazi prostitute.
;)
'ow much is it for a snog an' a grope down the 'back-alley' these days in FattyBumboystrasse?
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Cozy wins that title hands down ...
Mainly due to the fact that he is a scally......
;D ;D
Bateman is unhappy, because Tosh knocked him back Hectoid ;D
'ow much is it for a snog an' a grope down the 'back-alley' these days in FattyBumboystrasse?
Calm down Bateman. You're posting about your weekend flits now ;D
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Smudger I like that one give them a discount after a few cleans good idea.
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Actually, I'm the most vile, rude and slightly ignorant window cleaner.
no your not dave dont put yourself down
your flecking rubbish and a grumpy old git
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And the moral of he story is .... Always charge an initial clean for all new work.
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In the words of Major Gowen from Fawlty Towers;
' NO ! I won't have that.......... there's a chap in Eastbourne ! '
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In the words of Major Gowen from Fawlty Towers;
' NO ! I won't have that.......... there's a chap in Eastbourne ! '
;D ;D
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In the words of Major Gowen from Fawlty Towers;
' NO ! I won't have that.......... there's a chap in Eastbourne ! '
I was thinking about that one - nice reminder post.
Mr Hamilton (The American Gentleman): "What I'm suggesting is that this place is the crummiest, shoddiest, worst-run hotel in the whole of Western Europe!"
Major Gowan (angrily): "No! No, I won't have that. There's a place in Eastbourne."