Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: trippyboy on September 20, 2014, 09:48:36 pm

Title: who still goes collecting?
Post by: trippyboy on September 20, 2014, 09:48:36 pm
 :) ;) :D ;D
Title: Re: who still goes collecting?
Post by: Smudger on September 20, 2014, 10:14:26 pm
My last time out collecting was over 18 months ago

Darran
Title: Re: who still goes collecting?
Post by: Jonny 87 on September 20, 2014, 10:18:13 pm
Got to move with the times.

Everyone is online.

No way would I be spending twice my fuel bill and hours every week driving round my work a second time to collect.

Best thing I ever did.
Title: Re: who still goes collecting?
Post by: Johnny B on September 20, 2014, 10:20:10 pm
Yup. Most pay on the day, and one or two drop the money off at my home. Although I still go collecting, it usually takes no more than an hour a week. Any who are further afield pay me the next time I'm in their area.

John
Title: Re: who still goes collecting?
Post by: Mick Kent on September 20, 2014, 10:30:24 pm
I do, any customers who owe 3 or more times i collect from.
Title: Re: who still goes collecting?
Post by: Bungle on September 20, 2014, 10:34:34 pm
Go out once or twice a week. The Mrs has usually sorted the kids by the time I get home and I bring a fish supper home for tea  :), there's usually half a pint of wine waiting for me when I get home too  :)
Title: Re: who still goes collecting?
Post by: gary999 on September 20, 2014, 11:18:15 pm
Yep collect takes little time all my work within 3 miles of home
Title: Re: who still goes collecting?
Post by: Chris Cottrell on September 21, 2014, 07:17:51 am
You def got to move with the times I haven't been collecting for about 7 years, and as for those that owe for 3 or more get your customers trained tell them if they dont pay up after the second clean they don't get done again untill they have.
Title: Re: who still goes collecting?
Post by: ash brown on September 21, 2014, 08:26:19 am
Hi
how do you set up a automated payment system?
Cheers
Title: Re: who still goes collecting?
Post by: Mike #1 on September 21, 2014, 08:51:33 am
I only do 1 hour an month so sort of NO . Mike
Title: Re: who still goes collecting?
Post by: Soupy on September 21, 2014, 09:01:13 am
Hi
how do you set up a automated payment system?
Cheers


Depends what you want. Give them an envelope and get them to post payments to you. There's gocardless or PayPal.
Title: Re: who still goes collecting?
Post by: Mick Kent on September 21, 2014, 09:03:20 am
If i didnt clean if they owed 2 cleans id be throwing money away.
My customers know that if they dont pay on the day or online/cheque then ill leave it to build up to 3 cleans min. Its no issue to me as it all wotks out the same at the end of the working year.
Title: Re: who still goes collecting?
Post by: C o z y on September 21, 2014, 09:14:47 am
I don't let them get to more than 2 cleans Mick. A lot of my customers are army, and move too often.
About 30% of my customers pay online, the rest pay on the day or I collect twice a month now. I've usually got about 500 quid owing at any one time.
Title: Re: who still goes collecting?
Post by: johnny bravo on September 21, 2014, 10:10:57 am
i have to go and collect,    a few pay via paypal,      others even seemed surprised when i collect,   even after putting a slip in when ive cleaned them,   they either forget        or there partners put slip in bin and forgot,      sometimes when they owe twice and they forget,   thats the hardest part,        getting them to pay up twice when they were expecting to pay for just one clean,

i tell them to put it on callendar.

Got a couple now wanting to stop for winter,     its a good job everyone dosent think that way.       when i get more work in the areas near them ones,   i very rarelly take them back on.

i just tell them ive picked up more reliable work,   thankyou goodbye.

unless there nice looking  :o ;D
Title: Re: who still goes collecting?
Post by: Rob@Blast off on September 21, 2014, 04:46:46 pm
I only collect within walking distance and the rest by pay-pal, i don't mind losing 50p as fuel and time cost more.
But will be trying to get them on gocardless soon. 
Title: Re: who still goes collecting?
Post by: sunshine windows on September 21, 2014, 07:12:30 pm
Never have, never will.
Title: Re: who still goes collecting?
Post by: bobplum on September 21, 2014, 07:57:17 pm
it suits me too have a certain amount of cash only customers
Title: Re: who still goes collecting?
Post by: DaveG on September 21, 2014, 08:16:41 pm
Collect once or twice a month
Title: Re: who still goes collecting?
Post by: G Griffin on September 21, 2014, 08:35:38 pm
Collecting is for cowboys.
I get the customers to drop my dough off at the pub or the bookies. I leave my ladders propped up outside, so they know which one I'm in.
Title: Re: who still goes collecting?
Post by: C o z y on September 21, 2014, 08:36:56 pm
Griff
Title: Re: who still goes collecting?
Post by: G Griffin on September 21, 2014, 08:43:07 pm
Not now, Cozy.
I'm playing pool and the wind has just blown my ladders over, outside  >:(.
Title: Re: who still goes collecting?
Post by: C o z y on September 21, 2014, 08:59:47 pm
 ;D
Title: Re: who still goes collecting?
Post by: Frankybadboy on September 21, 2014, 09:23:51 pm
how much did you get this week when collecting trippy  ;)
Title: Re: who still goes collecting?
Post by: Clever Forum Name on September 22, 2014, 07:33:24 am
31 voted yes, yet harldy anyone commenting that they do. Wonder why ;) lol
Title: Re: who still goes collecting?
Post by: dazmond on September 22, 2014, 08:45:49 am
i have to go and collect,    a few pay via paypal,      others even seemed surprised when i collect,   even after putting a slip in when ive cleaned them,   they either forget        or there partners put slip in bin and forgot,      sometimes when they owe twice and they forget,   thats the hardest part,        getting them to pay up twice when they were expecting to pay for just one clean,

i tell them to put it on callendar.

Got a couple now wanting to stop for winter,     its a good job everyone dosent think that way.       when i get more work in the areas near them ones,   i very rarelly take them back on.

i just tell them ive picked up more reliable work,   thankyou goodbye.

unless there nice looking  :o ;D

round software my friend!sorts any customers out who owe 2 or 3 cleans.i print a statement of account and post it through their door when cleaning/collecting .SAE/BACS.

I COLLECT ABOUT 3 TO 4 HOURS A MONTH.a lot less than i used to.

ANY CUSTOMERS WHO PAY BY BACS/SAE WHO HAVENT PAID AFTER 14 DAYS OF LAST CLEAN GET A TEXT REMINDER!

i find collecting is good for cashflow and gives me chance to keep good customer relations.good for very compact estate work.within an hour im coming home with £250-£300 in cash which is an instant boost to keeping down my debtlist with cheques dropping on my mat/BACS transfers throughout the week.

works well for me at the moment. ;)
Title: Re: who still goes collecting?
Post by: C o z y on September 22, 2014, 08:50:15 am
31 voted yes, yet harldy anyone commenting that they do. Wonder why ;) lol

I give in, tell us why.              lol
Title: Re: who still goes collecting?
Post by: danny mckim on September 22, 2014, 01:24:10 pm
We collect at least 6.  Hours a week. I've been a window cleaner 30 years and this has always been part of the job as far as I'm concerned. Yes it's a bit of a pain and definitely 6 hours we could would rather be at home, but at least 80% of customers out working during the day.
Don't want to sound negative but this will probably always be the case.
Title: Re: who still goes collecting?
Post by: Soupy on September 22, 2014, 01:28:40 pm
We collect at least 6.  Hours a week. I've been a window cleaner 30 years and this has always been part of the job as far as I'm concerned. Yes it's a bit of a pain and definitely 6 hours we could would rather be at home, but at least 80% of customers out working during the day.
Don't want to sound negative but this will probably always be the case.

There are easier, more time efficient ways of getting payment though.
Title: Re: who still goes collecting?
Post by: danny mckim on September 22, 2014, 01:37:03 pm
There is your 100% correct there m8, but after collecting for this long we r used to it and so r the customers. Probably a high percentage wouLd consider changer but there are a few who are probably too set on their ways.
Title: Re: who still goes collecting?
Post by: Richard ham on September 22, 2014, 02:51:27 pm
I have a small portion of technophobic customers who can only deal in cash. Some folk are set in their ways.
About 60% pay online through bank transfer, ( free no bank charges ) got 40% who like cheques and to be collected or pay cash on the day.
Title: Re: who still goes collecting?
Post by: kaz and pete on September 23, 2014, 01:16:55 pm
We go out once a week takes about an hour and we never have more than £50 outstanding unless its the summer then it can rise to anout£100 but we get on really well with our custys and they nearly all pay in advance when they are going to be away.😀😀😀😃
Title: Re: who still goes collecting?
Post by: dazmond on September 23, 2014, 07:00:09 pm
kaz and pete £50 outstanding debts?mines more like £500-£800 at anyone time and i work on my own!not worried though.i get it in eventually! ;)