Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Mist A Bit on September 06, 2014, 08:39:25 am

Title: canvassing dirty tricks
Post by: Mist A Bit on September 06, 2014, 08:39:25 am
Hi guys, customer greeted me by saying someone came round two days ago and said you sold him the round , customer beloved him and had his windows done. I put him straight and customer is staying with me, it seams that people are playing dirty tricks to gain work.
Anyone else had this
Steve
Title: Re: canvassing dirty tricks
Post by: Perfect Windows on September 06, 2014, 08:54:39 am
Yes, I've had it.  Found out from a customer who phoned to say she was happy with us and upset that we might not be doing her windows in future.

Spent an hour or two texting and phoning every customer in the area just to let them know that if the guy knocked and said it it wasn't true.  Customers were so positive about it that I ended up feeling terrific.  Lost none.

Vin
Title: Re: canvassing dirty tricks
Post by: Mist A Bit on September 06, 2014, 08:57:12 am
This guy was charging 70% less than me and customer still wanted to stay with me
Title: Re: canvassing dirty tricks
Post by: Don Kee on September 06, 2014, 08:57:54 am
Do you know who it was steve?
Title: Re: canvassing dirty tricks
Post by: Mist A Bit on September 06, 2014, 09:01:21 am
Customer said his name was torrent or something like that, Nottingham area
Title: Re: canvassing dirty tricks
Post by: Window Lickers on September 06, 2014, 09:04:37 am
Torrent?  ;D  ;D


Title: Re: canvassing dirty tricks
Post by: Mist A Bit on September 06, 2014, 09:07:13 am
Torrent?  ;D  ;D



I know  ;D ;D ;D
Title: Re: canvassing dirty tricks
Post by: Richard Stevenson on September 06, 2014, 11:01:20 am
This happened to me ,woodthorpe Nottingham, chap approach lots of my customer's saying i,d pack up know one fell for it, i didn't loose any.
Title: Re: canvassing dirty tricks
Post by: Window Lickers on September 06, 2014, 11:04:17 am
Was he called Tonto as well?
Title: Re: canvassing dirty tricks
Post by: koopmaster on September 06, 2014, 11:17:19 am
what a cowboy..... HI HO AWAY..... ::)roll
Title: Re: canvassing dirty tricks
Post by: PCM LTD on September 06, 2014, 02:49:04 pm
Torin Fairholme.

Tried to sell me a round a few weeks ago. I couldn't find any proof of his business so declined the offer.
Title: Re: canvassing dirty tricks
Post by: sunshine windows on September 06, 2014, 03:22:20 pm
Rumbled!!! Love it
Title: Re: canvassing dirty tricks
Post by: Mist A Bit on September 06, 2014, 04:25:18 pm
Torin Fairholme.

Tried to sell me a round a few weeks ago. I couldn't find any proof of his business so declined the offer.
That could be the one as this happened up the road from you in keyworth .
Title: Re: canvassing dirty tricks
Post by: mufcglen on September 06, 2014, 05:34:45 pm
ive had a customer tell me theyve been contacted on facebook offering to undercut me, i tried to find out who it was but got rid of that customer anyway as i hated getting round the back of the house but ive never lost a customer yet, all my customers know im not the cheapest but they know theyre getting a reliable honest good job and they know they can trust me not to rob theyre houses like some of these chav window cleaners!!