Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Avo on July 13, 2014, 10:58:26 am

Title: Quick loc issues
Post by: Avo on July 13, 2014, 10:58:26 am
I'm getting bloody sick of these quick loc sockets jamming together when trying to change a brush, I nearly broke my own nose yesterday "dropped me to one knee" when trying to change a brush while doing a connie clean.

How the **** can I stop them sticking together as I'm gonna turn into the hulk soon  ::)roll
Title: Re: Quick loc issues
Post by: ben M on July 13, 2014, 10:59:44 am
mine is the same, don't change my brush anymore,too difficult >:(
Title: Re: Quick loc issues
Post by: Soupy on July 13, 2014, 11:02:26 am
Mine too.
Title: Re: Quick loc issues
Post by: Mike #1 on July 13, 2014, 11:04:27 am
They are a nightmare mine has been stuck solid for a year and I have to unscrew the socket from the brush each time I buy a new brush .

You need resi necks  for  each brush otherwise you got no hope . Had to use a vice to get resi neck out of pole to fit scraper . Mike
Title: Re: Quick loc issues
Post by: Fin Clearview on July 13, 2014, 11:06:18 am
Same here, also the pop up thing getting stuck and not working after changing brush - although a mate sorted his by running hot water over it as we thought it was just build up of dirt around the metal pop up.

Same here Mike re the vice - i've spoke to Gardiners about this but they said they have never heard about it yet every resi neck to pole has been the same, it comes out lovely until a few months in then it won't budge.
Title: Re: Quick loc issues
Post by: Avo on July 13, 2014, 11:13:26 am
It's like they're fused together due too plastic swelling up on the male part.  Even the resi neck going into the pole only wanna go halfway in... There driven me nuts tbh!!  :(
Title: Re: Quick loc issues
Post by: HampshireWindowCleaning on July 13, 2014, 11:13:33 am
Get a bit of sand paper on the part of the brush that slots into the resi neck, once you've sanded all 4 sides the brushes fit in a lot better.
Title: Re: Quick loc issues
Post by: Clever Forum Name on July 13, 2014, 11:35:50 am
Alex changed the tolerances i believe around 2/3 months back. So i replaced some old brushes with he newer sockets and all is gravy.

But as i have around 50 brushes in the business, countless angle adapters etc i am finding i can find the perfect storm and they wont even connected a cm or two!
Title: Re: Quick loc issues
Post by: oldman on July 13, 2014, 12:02:10 pm
Mmmm, not had a problem with any of mine.
Title: Re: Quick loc issues
Post by: Mike #1 on July 13, 2014, 12:27:44 pm
With the resi neck I sanded down the ridges so it comes out easy now . Mike
Title: Re: Quick loc issues
Post by: Tom-01 on July 13, 2014, 12:53:40 pm
Same problems  :-\ It generally takes two people to change a brush over, which doesn't really make it Quick, and very difficult if one guy is on his own.
Title: Re: Quick loc issues
Post by: oldman on July 13, 2014, 01:11:27 pm
Same problems  :-\ It generally takes two people to change a brush over, which doesn't really make it Quick, and very difficult if one guy is on his own.

Do as Mike and Hampshire does then.... use a bit of sandpaper  ::)roll....it's not rocket science is it.
Title: Re: Quick loc issues
Post by: Soupy on July 13, 2014, 01:14:01 pm
Besides the point though. It should work without sanding.
Title: Re: Quick loc issues
Post by: Alex Gardiner on July 13, 2014, 01:22:25 pm
I'm getting bloody sick of these quick loc sockets jamming together when trying to change a brush, I nearly broke my own nose yesterday "dropped me to one knee" when trying to change a brush while doing a connie clean.

How the **** can I stop them sticking together as I'm gonna turn into the hulk soon  ::)roll

Hi Avo

As you would imagine this is not how they are meant to operate when in use. Drop our sales team an email with your purchase date and exactly which Quick-LoQ components are not operating smoothly. We can then look at replacing any faulty items for you. I imagine from reading the above that it must be at least 2 brush sockets that are giving you an issue?

Anyone else who has had an issue with a Quick-LoQ socket please email us with purchase date and the item that is causing an issue - we can look into these for you.
Title: Re: Quick loc issues
Post by: Alex Gardiner on July 13, 2014, 01:26:41 pm
They are a nightmare mine has been stuck solid for a year and I have to unscrew the socket from the brush each time I buy a new brush .

You need resi necks  for  each brush otherwise you got no hope . Had to use a vice to get resi neck out of pole to fit scraper . Mike

Hi Mike

I think that you are describing a slightly different issue to Avo - you are referring to the Resi-Neck shaft becoming stuck in the pole? We do have this happen occasionally to a few clients and if you email us with your purchase date and the item causing issue we can replace the base part of the Resi-Neck for you.

If you are having difficulty removing the old resi-neck before replacing with the new part then email me and I can advise how best to remove the stuck item.
Title: Re: Quick loc issues
Post by: Avo on July 13, 2014, 01:40:13 pm
They are a nightmare mine has been stuck solid for a year and I have to unscrew the socket from the brush each time I buy a new brush .

You need resi necks  for  each brush otherwise you got no hope . Had to use a vice to get resi neck out of pole to fit scraper . Mike

Hi Mike

I think that you are describing a slightly different issue to Avo - you are referring to the Resi-Neck shaft becoming stuck in the pole? We do have this happen occasionally to a few clients and if you email us with your purchase date and the item causing issue we can replace the base part of the Resi-Neck for you.

If you are having difficulty removing the old resi-neck before replacing with the new part then email me and I can advise how best to remove the stuck item.
ok thank you for that Alex but I might try sanding it down later today and hope it stops
Title: Re: Quick loc issues
Post by: Alex Gardiner on July 13, 2014, 01:44:05 pm
They are a nightmare mine has been stuck solid for a year and I have to unscrew the socket from the brush each time I buy a new brush .

You need resi necks  for  each brush otherwise you got no hope . Had to use a vice to get resi neck out of pole to fit scraper . Mike

Hi Mike

I think that you are describing a slightly different issue to Avo - you are referring to the Resi-Neck shaft becoming stuck in the pole? We do have this happen occasionally to a few clients and if you email us with your purchase date and the item causing issue we can replace the base part of the Resi-Neck for you.

If you are having difficulty removing the old resi-neck before replacing with the new part then email me and I can advise how best to remove the stuck item.
ok thank you for that Alex but I might try sanding it down later today and hope it stops

Sanding may help, but ideally it should be replaced.  :)
Title: Re: Quick loc issues
Post by: Fin Clearview on July 13, 2014, 02:29:39 pm
They are a nightmare mine has been stuck solid for a year and I have to unscrew the socket from the brush each time I buy a new brush .

You need resi necks  for  each brush otherwise you got no hope . Had to use a vice to get resi neck out of pole to fit scraper . Mike

Hi Mike

I think that you are describing a slightly different issue to Avo - you are referring to the Resi-Neck shaft becoming stuck in the pole? We do have this happen occasionally to a few clients and if you email us with your purchase date and the item causing issue we can replace the base part of the Resi-Neck for you.

If you are having difficulty removing the old resi-neck before replacing with the new part then email me and I can advise how best to remove the stuck item.

Can you tell us here Alex, that way we are all sorted  :) The only way I've managed it alone is to use a pair of molegrips.
Title: Re: Quick loc issues
Post by: Alex Gardiner on July 13, 2014, 03:21:50 pm
They are a nightmare mine has been stuck solid for a year and I have to unscrew the socket from the brush each time I buy a new brush .

You need resi necks  for  each brush otherwise you got no hope . Had to use a vice to get resi neck out of pole to fit scraper . Mike

Hi Mike

I think that you are describing a slightly different issue to Avo - you are referring to the Resi-Neck shaft becoming stuck in the pole? We do have this happen occasionally to a few clients and if you email us with your purchase date and the item causing issue we can replace the base part of the Resi-Neck for you.

If you are having difficulty removing the old resi-neck before replacing with the new part then email me and I can advise how best to remove the stuck item.

Can you tell us here Alex, that way we are all sorted  :) The only way I've managed it alone is to use a pair of molegrips.

Here is the method I have used on the odd occasion that a client has dropped a stuck one off to me.

1. Take to pieces the Resi-neck so that just the base part is in the pole.
2. Put an adjustable spanner on the flat circular part as in the photo attached.
3. The holding the top section of the pole twist the Resi-neck with the spanner.
4. If the Resi-neck is very tight you may need to get someone else top hold the top section as well.
5. Continue twisting and then apply outward pressure whilst twisting to slowly 'wind' the part free.

Hope this helps.

As soon as you have got it free then replace with a new Resi-neck base.
Title: Re: Quick loc issues
Post by: Smudger on July 13, 2014, 03:35:58 pm
Even after a little sanding and assembling with silicone grease the old quick loc can be difficult to get apart, I personally find them a pain so I'm trialling the goosenecks from aquadaptor with the slot in where it's un clamped you can simply pull the top arm and brush head out and slot in a different one working really well and I've modified some gardiner ones so I no longer have to fight the quick loc

Darran
Title: Re: Quick loc issues
Post by: S.A.J on July 13, 2014, 04:20:17 pm
We have no issues but we use the carbon goosenecks!

But here is what Mark M done http://youtu.be/ibKoVBS-xtM
Title: Re: Quick loc issues
Post by: Alex Gardiner on July 13, 2014, 04:22:39 pm
Even after a little sanding and assembling with silicone grease the old quick loc can be difficult to get apart, I personally find them a pain so I'm trialling the goosenecks from aquadaptor with the slot in where it's un clamped you can simply pull the top arm and brush head out and slot in a different one working really well and I've modified some gardiner ones so I no longer have to fight the quick loc

Darran

Hi Darran

You shouldn't need to do any sanding or greasing  :( The Quick-LoQ system has been around for over a year now with about 10,000 units in use so far - if there is a jamming or sticking part let us know and we can sort it out.

Drop me an email on alex@agardiner.co.uk and let me know which parts are giving you trouble and we can get this sorted for you.

out a replacement item.
Title: Re: Quick loc issues
Post by: Smudger on July 13, 2014, 04:43:57 pm
Thanks Alex - i don't think it's really a faulty parts issue, I think over time they 'ring' together, get dirt inside which just makes it hard to pull apart, I might just be kack handed as you seem to need three hands to push in the little numpty and pull the brush, once started they do come off easily, same when changing back over where the brush has only been on for an hour or so.

Darran
Title: Re: Quick loc issues
Post by: kempy on July 13, 2014, 04:52:03 pm
It's my Carbon quik Loq neck I've broken .
Twice now it's snapped on the bend .
So buying my third one now and bits £62 , chuffing weak carbon on the bend .
If I break another I will change my entire pole , neck and brush set up .

I love them , but can't afford to buy this many quik Loq carbon necks at £50 a go
Too weak , but I do like them .
Title: Re: Quick loc issues
Post by: Alex Gardiner on July 13, 2014, 04:53:58 pm
Thanks Alex - i don't think it's really a faulty parts issue, I think over time they 'ring' together, get dirt inside which just makes it hard to pull apart, I might just be kack handed as you seem to need three hands to push in the little numpty and pull the brush, once started they do come off easily, same when changing back over where the brush has only been on for an hour or so.

Darran

I think that if the combination of tolerances are incorrect then dirt can affect them over time. However we have worked hard on more recent production runs to ensure that the tolerances are better so that even dirt will not affect them. We have even had to start moulding certain parts only in the winter or summer as this can affect the shrinkage rates of certain plastics.

I think that the tolerances that we have now are working well even with use and dirt. Drop me an email and we can swap your Quick-LoQ parts for you.
Title: Re: Quick loc issues
Post by: Alex Gardiner on July 13, 2014, 04:55:13 pm
It's my Carbon quik Loq neck I've broken .
Twice now it's snapped on the bend .
So buying my third one now and bits £62 , chuffing weak carbon on the bend .
If I break another I will change my entire pole , neck and brush set up .

I love them , but can't afford to buy this many quik Loq carbon necks at £50 a go
Too weak , but I do like them .

HI Kempy

Did you contact our customer services department about this break? Drop us some photos, the purchase date and how it happened and we can look at whether it would be a warranty replacement item.
Title: Re: Quick loc issues
Post by: johnny bravo on July 13, 2014, 05:44:57 pm
Mine went like that after a couple of months,    you just have to leave them on and just change the lot in one go, i got sick of trying , give yourself an injury.      it must be all the pressure put on brush head while cleaning the windows at height.
cant be cured once it happens.
 ??? its maddening when you see Sir Alex on video doing it so easily and quickly,     you can do it for a while when new and not used much
Title: Re: Quick loc issues
Post by: Smudger on July 13, 2014, 06:04:14 pm
Honestly Alex, it's not a real issue mainly because I'm not a great fan of the brush set at 90 degrees I much prefer the angled socket which only comes with a thread because this gives a slimmer profile when getting through railings and some tight spaces we clean.

If you were to make an angled quick loc I'd be there buying a couple of dozen 😃

I sympathise regarding the manufacturing, I spent many years making plastic extrusion machines and later running a moulding line and trying to hold limits of 0.005mm was a nightmare!

Darran
Title: Re: Quick loc issues
Post by: Alex Gardiner on July 13, 2014, 06:14:51 pm
Mine went like that after a couple of months,    you just have to leave them on and just change the lot in one go, i got sick of trying , give yourself an injury.      it must be all the pressure put on brush head while cleaning the windows at height.
cant be cured once it happens.
 ??? its maddening when you see Sir Alex on video doing it so easily and quickly,     you can do it for a while when new and not used much

Hi Johnny

The tolerance on yours will probably be a little tight as they should stay smooth even after use and the presence of dirt. Drop me a line and I can let you have a replacement  brush socket.
Title: Re: Quick loc issues
Post by: Alex Gardiner on July 13, 2014, 06:20:47 pm
Honestly Alex, it's not a real issue mainly because I'm not a great fan of the brush set at 90 degrees I much prefer the angled socket which only comes with a thread because this gives a slimmer profile when getting through railings and some tight spaces we clean.

If you were to make an angled quick loc I'd be there buying a couple of dozen 😃

I sympathise regarding the manufacturing, I spent many years making plastic extrusion machines and later running a moulding line and trying to hold limits of 0.005mm was a nightmare!

Darran

I will take on board your product suggestion - Angled QuicK-LoC socket......
Title: Re: Quick loc issues
Post by: Smudger on July 13, 2014, 06:28:44 pm
Thx Alex

😎👍

Darran
Title: Re: Quick loc issues
Post by: Clever Forum Name on July 13, 2014, 06:44:27 pm
Hi Alex would this be possible for me As well?

I have quite a few sockets and resi necks and they just will not work together? Some of them I cannot even get them to click into place.

Some you will see I have tried sanding but have failed.

If it's a yes. Gimme a couple of days and I will post them
Back as it was on the verge of dropping quick loq and going to that new aqua
Dapter system (boooo) lol
Title: Re: Quick loc issues
Post by: Alex Gardiner on July 13, 2014, 06:48:18 pm
Hi Alex would this be possible for me As well?

I have quite a few sockets and resi necks and they just will not work together? Some of them I cannot even get them to click into place.

Some you will see I have tried sanding but have failed.

If it's a yes. Gimme a couple of days and I will post them
Back as it was on the verge of dropping quick loq and going to that new aqua
Dapter system (boooo) lol

These sound Duff - somethings not right. Let me know what you have via email and I can sort it for you.
Title: Re: Quick loc issues
Post by: Clever Forum Name on July 13, 2014, 07:24:51 pm
Hi Alex would this be possible for me As well?

I have quite a few sockets and resi necks and they just will not work together? Some of them I cannot even get them to click into place.

Some you will see I have tried sanding but have failed.

If it's a yes. Gimme a couple of days and I will post them
Back as it was on the verge of dropping quick loq and going to that new aqua
Dapter system (boooo) lol

These sound Duff - somethings not right. Let me know what you have via email and I can sort it for you.

Will do Alex, when swapping over vans and putting another van on the road. I then noticed the issue :( You know me i aint the sort of chap to come on here and moan and bitch about issues. But as a thread already existed i thought hey why not :)
Title: Re: Quick loc issues
Post by: kempy on July 13, 2014, 07:40:00 pm
I've had 2 break
The first the pole fell over - so no complaints .
2nd time it just glazed the corner of a wall of a property as I was going around the back .
Then 2 mins later it just flopped .
Again broke in the same place

The bend on the carbon neck needs more carbon thickness to strengthen it , did the extra weight , needs durability

I'll post it to you when get time
I've ordered another , be my last if this happens as easily as that again .
Shame as there great 
Title: Re: Quick loc issues
Post by: Alex Gardiner on July 13, 2014, 07:44:08 pm
I've had 2 break
The first the pole fell over - so no complaints .
2nd time it just glazed the corner of a wall of a property as I was going around the back .
Then 2 mins later it just flopped .
Again broke in the same place

The bend on the carbon neck needs more carbon thickness to strengthen it , did the extra weight , needs durability

I'll post it to you when get time
I've ordered another , be my last if this happens as easily as that again .
Shame as there great 

Hi Kempy

Doesn't sound like the 2nd one should have broken. Could you send me a photo of the break for warranty purposes. We can then replace it or refund you the cost of the replacement you have just ordered.
Title: Re: Quick loc issues
Post by: windowswashed on July 13, 2014, 08:27:19 pm
The plastic goosenecks are a much tighter fit than the carbon ones,....very noticeable difference in size of fitment
Title: Re: Quick loc issues
Post by: David Kent @ KentKleen on July 13, 2014, 10:54:20 pm
Technique!!
Once you master the 'two thumb' push technique all your quick loc problems disappear!
Dont just pull twist and rive at them, use the 'two thumb' method. works evertime with no fuss!
Give it a try. (Its all about friction)
 
Title: Re: Quick loc issues
Post by: kempy on July 13, 2014, 11:53:50 pm
I've never had the release problem , been perfect
Title: Re: Quick loc issues
Post by: S.A.J on July 15, 2014, 09:45:18 am
The newer ones do seem to be a lot better

http://youtu.be/kTNkKEBS7fA
Title: Re: Quick loc issues
Post by: Fin Clearview on July 15, 2014, 10:42:57 pm
They are a nightmare mine has been stuck solid for a year and I have to unscrew the socket from the brush each time I buy a new brush .

You need resi necks  for  each brush otherwise you got no hope . Had to use a vice to get resi neck out of pole to fit scraper . Mike

Hi Mike

I think that you are describing a slightly different issue to Avo - you are referring to the Resi-Neck shaft becoming stuck in the pole? We do have this happen occasionally to a few clients and if you email us with your purchase date and the item causing issue we can replace the base part of the Resi-Neck for you.

If you are having difficulty removing the old resi-neck before replacing with the new part then email me and I can advise how best to remove the stuck item.

Can you tell us here Alex, that way we are all sorted  :) The only way I've managed it alone is to use a pair of molegrips.

Here is the method I have used on the odd occasion that a client has dropped a stuck one off to me.

1. Take to pieces the Resi-neck so that just the base part is in the pole.
2. Put an adjustable spanner on the flat circular part as in the photo attached.
3. The holding the top section of the pole twist the Resi-neck with the spanner.
4. If the Resi-neck is very tight you may need to get someone else top hold the top section as well.
5. Continue twisting and then apply outward pressure whilst twisting to slowly 'wind' the part free.

Hope this helps.

As soon as you have got it free then replace with a new Resi-neck base.


Thanks Alex :)