Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: brynley on June 21, 2014, 03:50:25 pm

Title: should i do anymore
Post by: brynley on June 21, 2014, 03:50:25 pm
on Thursday I cleaned a one off and left a bill for £15, when I looked at my online banking on Friday I saw that she had transfered £150 into my account, I called round later on Friday, as no one was in I left a note saying could she contact me as I had been over paid, I haven't heard any more from her.

should I try again or just wait and see what she does.
Title: Re: should i do anymore
Post by: Carl2009 on June 21, 2014, 03:58:12 pm
I would send her a cheque for £135.
Title: Re: should i do anymore
Post by: koopmaster on June 21, 2014, 04:12:25 pm
say no more....
Title: Re: should i do anymore
Post by: PoleKing on June 21, 2014, 05:25:11 pm
I wouldn't send the cheque just yet.
Try a couple more times to contact them first.
It'd be god to have the conversation. Customer is more likely to recommend you as an honest WC.
Also, a one off clean. Was it end of tenancy? Board up? Might want to contact the letting agent. If so, it gives a chance to speak to the lettors who will also know you're honest.
Title: Re: should i do anymore
Post by: J.D on June 21, 2014, 08:11:06 pm
say no more....

Tell ye what mate, I'd never use your services!  >:(
Title: Re: should i do anymore
Post by: Stoots on June 21, 2014, 08:17:25 pm
I would just put the money to one side and wait for a response, give it a couple of month then spend it  :-X
Title: Re: should i do anymore
Post by: J.D on June 21, 2014, 08:21:23 pm
I would just put the money to one side and wait for a response, give it a couple of month then spend it  :-X

Nor you Adam! No better than a bag snatcher!   :o
Title: Re: should i do anymore
Post by: PoleKing on June 21, 2014, 08:26:39 pm
Lol.
Get off your high horse Paddy.
Title: Re: should i do anymore
Post by: Simon Mess on June 21, 2014, 08:31:54 pm
I would send her a cheque for £135.

Ditto, assuming the bank is not able to send the excess money back to where it came from.
Title: Re: should i do anymore
Post by: duncan h on June 21, 2014, 09:36:09 pm
you contacted her...end of. You could have just said, you never noticed that it was the wrong amount. She will contact you
Title: Re: should i do anymore
Post by: LT carpet cleaning on June 21, 2014, 10:05:52 pm
I would just put the money to one side and wait for a response, give it a couple of month then spend it  :-X

Your obviously skint. Just get more work?
Title: Re: should i do anymore
Post by: gary999 on June 21, 2014, 10:33:28 pm
Go knock the door and speak face to face,the money isnt yours.
Title: Re: should i do anymore
Post by: J.D on June 21, 2014, 10:36:43 pm
Lol.
Get off your high horse Paddy.


I just can't stand thieves !
Title: Re: should i do anymore
Post by: oldman on June 22, 2014, 09:26:24 am
on Thursday I cleaned a one off and left a bill for £15, when I looked at my online banking on Friday I saw that she had transfered £150 into my account, I called round later on Friday, as no one was in I left a note saying could she contact me as I had been over paid, I haven't heard any more from her.

should I try again or just wait and see what she does.

Maybe she's gone away for the weekend.
Get back in touch first thing Monday....she'll soon be in touch when she realises what she's done.
Title: Re: should i do anymore
Post by: Clever Forum Name on June 22, 2014, 09:46:37 am
Dump and replace with two more.

£300 - £30 loooooooooooovely.
Title: Re: should i do anymore
Post by: ben M on June 22, 2014, 09:49:06 am
Dump and replace with two more.

£300 - £30 loooooooooooovely.
;D
Title: Re: should i do anymore
Post by: Johnny B on June 22, 2014, 04:21:37 pm
Go knock the door and speak face to face,the money isnt yours.

+1

John
Title: Re: should i do anymore
Post by: Paul Coleman on June 22, 2014, 04:31:34 pm
say no more....

I really hope this is a bit of humour - otherwise pretty disgusted.
Title: Re: should i do anymore
Post by: 8weekly on June 22, 2014, 04:49:57 pm
Lol.
Get off your high horse Paddy.

Agree with JD for once. It is dishonest.
Title: Re: should i do anymore
Post by: PoleKing on June 22, 2014, 05:55:46 pm
Lol.
Get off your high horse Paddy.

Agree with JD for once. It is dishonest.

I agree with the sentiment.
But likening the OP to a thief isn't the same.
Title: Re: should i do anymore
Post by: gary999 on June 22, 2014, 06:00:21 pm
Lol.
Get off your high horse Paddy.

Agree with JD for once. It is dishonest.

I agree with the sentiment.
But likening the OP to a thief isn't the same.

Dirty dont you think its one of those questions that really doesnt
need to be asked
Title: Re: should i do anymore
Post by: PoleKing on June 22, 2014, 06:12:33 pm
Lol.
Get off your high horse Paddy.

Agree with JD for once. It is dishonest.

I agree with the sentiment.
But likening the OP to a thief isn't the same.

Dirty dont you think its one of those questions that really doesnt
need to be asked

I don't think he was asking whether he should return it or not.
I took it as he had already decided to. And rightly so.
But he had got no response from his initial contact so how far should he go?
There will be a limit.
Title: Re: should i do anymore
Post by: Don Kee on June 22, 2014, 06:14:25 pm
Lol.
Get off your high horse Paddy.

Agree with JD for once. It is dishonest.

I agree with the sentiment.
But likening the OP to a thief isn't the same.

Dirty dont you think its one of those questions that really doesnt
need to be asked

+1 its almost as if op is looking for reassurance over keeping the money lol
Title: Re: should i do anymore
Post by: gary999 on June 22, 2014, 06:29:41 pm
Lol.
Get off your high horse Paddy.

Agree with JD for once. It is dishonest.

I agree with the sentiment.
But likening the OP to a thief isn't the same.

Dirty dont you think its one of those questions that really doesnt
need to be asked

+1 its almost as if op is looking for reassurance over keeping the money lol

Yep thats the impression ive got,but im often wrong.lol
Title: Re: should i do anymore
Post by: gary999 on June 22, 2014, 06:31:59 pm
Lol.
Get off your high horse Paddy.

Agree with JD for once. It is dishonest.

I agree with the sentiment.
But likening the OP to a thief isn't the same.

Dirty dont you think its one of those questions that really doesnt
need to be asked

I don't think he was asking whether he should return it or not.
I took it as he had already decided to. And rightly so.
But he had got no response from his initial contact so how far should he go?
There will be a limit.


I would be on the doorstep handing over cash if necessary,dont see
where there is a limit on returning what is not yours
Title: Re: should i do anymore
Post by: PoleKing on June 22, 2014, 06:39:25 pm
Lol.
Get off your high horse Paddy.

Agree with JD for once. It is dishonest.

I agree with the sentiment.
But likening the OP to a thief isn't the same.

Dirty dont you think its one of those questions that really doesnt
need to be asked

I don't think he was asking whether he should return it or not.
I took it as he had already decided to. And rightly so.
But he had got no response from his initial contact so how far should he go?
There will be a limit.


I would be on the doorstep handing over cash if necessary,dont see
where there is a limit on returning what is not yours

I don't feel I can argue as I don't know the circumstances but yeah, I'd do the same.
But, I thought it could've been an EOT clean.
If they've moved then it's down to chasing the lettors. Who probably wouldn't give the new address.
The simplest thing to do would be to make a payment BACS of £135 to the account the £150 came from.
But, never to miss an opportunity for a bit of advertising, I was saying to try and let the lettors know that that was what he was trying to do.
Some people have taken the OP as a git who was looking for justification in keeping the pennies.
I didn't. I don't know what his intent was though, just saying how I read.
Title: Re: should i do anymore
Post by: Don Kee on June 22, 2014, 06:40:41 pm
Lol.
Get off your high horse Paddy.

Agree with JD for once. It is dishonest.

I agree with the sentiment.
But likening the OP to a thief isn't the same.

Dirty dont you think its one of those questions that really doesnt
need to be asked

I don't think he was asking whether he should return it or not.
I took it as he had already decided to. And rightly so.
But he had got no response from his initial contact so how far should he go?
There will be a limit.


I would be on the doorstep handing over cash if necessary,dont see
where there is a limit on returning what is not yours

I don't feel I can argue as I don't know the circumstances but yeah, I'd do the same.
But, I thought it could've been an EOT clean.
If they've moved then it's down to chasing the lettors. Who probably wouldn't give the new address.
The simplest thing to do would be to make a payment BACS of £135 to the account the £150 came from.
But, never to miss an opportunity for a bit of advertising, I was saying to try and let the lettors know that that was what he was trying to do.
Some people have taken the OP as a git who was looking for justification in keeping the pennies.
I didn't. I don't know what his intent was though, just saying how I read.

I get what your saying, and maybe i have a pessimistic mind but the topic title is 'should i do anymore?' Not 'what should i try next?'
Suggesting intent in keeping the money?

If i'm wrong in I disagreeumption*, i apologise to the op


Edit: *my a55umption (filter correction lol)
Title: Re: should i do anymore
Post by: davids3511 on June 22, 2014, 06:41:17 pm
Lol.
Get off your high horse Paddy.

Agree with JD for once. It is dishonest.

I agree with the sentiment.
But likening the OP to a thief isn't the same.

Dirty dont you think its one of those questions that really doesnt
need to be asked

I don't think he was asking whether he should return it or not.
I took it as he had already decided to. And rightly so.
But he had got no response from his initial contact so how far should he go?
There will be a limit.


I would be on the doorstep handing over cash if necessary,dont see
where there is a limit on returning what is not yours
I wouldn't be handing over cash when they paid by bank transfer. Try explaining that to the tax man.
Title: Re: should i do anymore
Post by: brynley on June 22, 2014, 07:23:17 pm
if I had wanted to keep the money, I wouldn't have called back to the house or left a note telling them that they had over paid me.

my thoughts are that I will give them 2 weeks to get in touch in case they have gone on holiday or realised their mistake and then go knocking again.

I have no intention of keeping money that does not belong to me.
Title: Re: should i do anymore
Post by: gary999 on June 22, 2014, 08:37:52 pm
Lol.
Get off your high horse Paddy.

Agree with JD for once. It is dishonest.

I agree with the sentiment.
But likening the OP to a thief isn't the same.

Dirty dont you think its one of those questions that really doesnt
need to be asked

I don't think he was asking whether he should return it or not.
I took it as he had already decided to. And rightly so.
But he had got no response from his initial contact so how far should he go?
There will be a limit.


I would be on the doorstep handing over cash if necessary,dont see
where there is a limit on returning what is not yours
I wouldn't be handing over cash when they paid by bank transfer. Try explaining that to the tax man.
who is that! ;D


Please dont take that literally aswell ;D
Title: Re: should i do anymore
Post by: brynley on June 24, 2014, 03:20:29 pm
customer finally got in touch this afternoon, her husband had made the payment so she was still unaware of what happened.

payment has been returned and customer happy with my honesty.
Title: Re: should i do anymore
Post by: TomCrowther on June 24, 2014, 05:26:55 pm
Happened to me a while ago. Sent me £300 instead of £15. She realised and called me before I noticed.