Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: heath verrall on June 04, 2014, 08:48:14 pm

Title: What is up with BRODEX ????
Post by: heath verrall on June 04, 2014, 08:48:14 pm
I made an order 2 months ago , the stuff came but the goose neck was the wrong size and they charged me twice, with the other stuff the order came to £ 59.00 so I pay £118.00.
asked for my money back and still no payback , so I called them up and asked for a six inch goose neck, (what i wanted in the first place) and some carbon pre filters up to the amount of £59. they send the wrong size neck again ;D and three partical filters  ;D ;D
       

                                                  I GIVE UP
What is the best place to buy pole parts and filters from coz brodex have lost the plot.
Title: Re: What is up with BRODEX ????
Post by: Tom White on June 04, 2014, 08:52:43 pm

                                                  I GIVE UP
What is the best place to buy pole parts and filters from

Gardiners.

coz brodex have lost the plot.

What news of Mafeking?
Title: Re: What is up with BRODEX ????
Post by: heath verrall on June 04, 2014, 08:54:02 pm

                                                  I GIVE UP
What is the best place to buy pole parts and filters from

Gardiners.

coz brodex have lost the plot.

What news of Mafeking?

mafeking ?? whats that tosh?
Title: Re: What is up with BRODEX ????
Post by: AuRavelling79 on June 04, 2014, 08:56:14 pm
He means "everybody" knows what Brodex is like and have done for years - almost as long ago as Mafeking. (Boer War battle scene)
Title: Re: What is up with BRODEX ????
Post by: heath verrall on June 04, 2014, 08:58:20 pm
 ;D
Title: Re: What is up with BRODEX ????
Post by: Ryan Davies on June 04, 2014, 09:06:35 pm
Brodex are poope, I've got a 18ft pole and the clips broke within the first week.
Title: Re: What is up with BRODEX ????
Post by: Simon Mess on June 04, 2014, 09:56:15 pm
Brodex are poope, I've got a 18ft pole and the clips broke within the first week.

As above, their poles are rubbish, but their customer service is also rubbish, especially if you are a new customer. Example, when i 1st started cleaning windows, i did some training with another window cleaner, he had just taken delivery of a brodex pole which was on offer. The clamps started coming loose after a week, he got in touch with them and they sent him a replacement pole. I ordered the same pole, the same thing happened, only when i got in touch with them, i was told to get some araldite and repair the pole myself.