Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: dazmond on June 02, 2014, 10:35:36 pm

Title: funny customers(now ex custy!)
Post by: dazmond on June 02, 2014, 10:35:36 pm
estate work job up from £6 to £7 in april.i told him price was going up a quid.

collecting tonight(he owes £14 april and may clean) and he says "i didnt agree to the price rise!!and paid me £12!

i kept cool and just told him "thanks for your business over the years but i wont be cleaning your windows again as i think £7 is a good price"

he then started ranting saying i was being greedy and £7 was too much!i politely walked away.ive been cleaning his windows for over 10 years!!

i suppose you cant please everyone!!he s always been a bit of a funny bugger! ;D ;D ;D
Title: Re: funny customers(now ex custy!)
Post by: ben M on June 02, 2014, 10:37:43 pm
£6 or £7 ??? ??? ??? what do you do for that? just the front of a 1 bedroom house i hope!
Title: Re: funny customers(now ex custy!)
Post by: dazmond on June 02, 2014, 10:48:41 pm
no ben its a small 3 bed semi(7 windows).not anymore though!! ;D ;D ;D

whats with all the confused faces? :)
Title: Re: funny customers(now ex custy!)
Post by: ben M on June 02, 2014, 10:56:21 pm
a bit surprised to be honest,you are cheap! 7 windows is £12 here where i live :)
Title: Re: funny customers(now ex custy!)
Post by: MWC on June 02, 2014, 11:03:52 pm
Does it matter if it's £7 or £12? The point of the topic is the customer couldn't handle the £1 increase and Dazmond stood his ground
Title: Re: funny customers(now ex custy!)
Post by: ben M on June 02, 2014, 11:06:12 pm
Does it matter if it's £7 or £12? The point of the topic is the customer couldn't handle the £1 increase and Dazmond stood his ground
true ;) he had no choice anyway
Title: Re: funny customers(now ex custy!)
Post by: Mitchellmoxo on June 02, 2014, 11:06:35 pm
7 windows here is £400,000 you are all doing it wrong end of
Title: Re: funny customers(now ex custy!)
Post by: dazmond on June 02, 2014, 11:06:53 pm
just depends mate.i have a lot of varied work and prices depending on the size of windows,area,access etc. :)

Title: Re: funny customers(now ex custy!)
Post by: Ian101 on June 03, 2014, 06:07:32 am
you will more than likely replace the job today  :)

wonder what would happen if he rang the council and said "im not paying the extra £12 in council tax this year as I think your being greedy"
Title: Re: funny customers(now ex custy!)
Post by: Ian101 on June 03, 2014, 06:13:37 am
been putting mine up for the last 2 weeks from £1 to £3 not lost any yet  :)

Just putting up say 6 up a quid today makes a difference of £72 a year ... reckon by time finished I will be about £150 to £180 a month better off (not putting everyone up)

Glad you stood your ground and well handled ... prob send his missus over to you in a few months time asking for you to do them again .... tell her £8 as price is higher for new customers ... say "I'm not SKY TV my best deals are for old customers"  ;D ;D
Title: Re: funny customers(now ex custy!)
Post by: 8weekly on June 03, 2014, 07:03:17 am
I reckon it gets complicated when you vary your prices according to type of customer. Dress it up how you like, but really Daz is charging these such a cheap price because they are council estates. For me it is x price for a 3 bed semi, more if you have bays etc. It is entirely about the property rather than the customer.
Title: Re: funny customers(now ex custy!)
Post by: dazmond on June 03, 2014, 07:40:53 am
I reckon it gets complicated when you vary your prices according to type of customer. Dress it up how you like, but really Daz is charging these such a cheap price because they are council estates. For me it is x price for a 3 bed semi, more if you have bays etc. It is entirely about the property rather than the customer.

its not a council estate mate.its a small 3 bed semi.no bay windows,easy access,very,very compact work.7 windows.

i dont generally vary prices depending on the customer but i do for certain elderly customers that i like.for instance ill do a f/s/g clean for some customers cheaper just cos i like them/get brews off them etc ;) :).

when i said i have a lot of varied prices its because i have a lot of different properties to clean,houses with extensions,3 storey,large connys,commercial and millionaires houses! ;)

my initial thoughts are this guy is a skinflint.all the neighbours think he s a funny bugger but i dont think its just that.

he s seen me go from an old car with ladders on,jeans and t shirt  years ago to a very smart sign written van,logo d uniform and wfp.

i also go collecting in my car which even though its 14 years old is in good nick and in his eyes "a bit flash"!!2.5 V6!

all my stationary,tickets,business cards,etc are also more professional.

sometimes he s in when i clean and im sure he s timed me before now!it takes about 10 mins to clean including frames,sills and doors. :)
Title: Re: funny customers(now ex custy!)
Post by: Frankybadboy on June 03, 2014, 07:47:55 am
I reckon it gets complicated when you vary your prices according to type of customer. Dress it up how you like, but really Daz is charging these such a cheap price because they are council estates. For me it is x price for a 3 bed semi, more if you have bays etc. It is entirely about the property rather than the customer.

.

i also go collecting in my car which even though its 14 years old is in good nick and in his eyes "a bit flash"!!2.5 V6!


he cant be right in the head if he think that car is "bit flash" ;D ;D ;D ;D
Title: Re: funny customers(now ex custy!)
Post by: 8weekly on June 03, 2014, 07:50:54 am
I reckon it gets complicated when you vary your prices according to type of customer. Dress it up how you like, but really Daz is charging these such a cheap price because they are council estates. For me it is x price for a 3 bed semi, more if you have bays etc. It is entirely about the property rather than the customer.

.

i also go collecting in my car which even though its 14 years old is in good nick and in his eyes "a bit flash"!!2.5 V6!


he cant be right in the head if he think that car is "bit flash" ;D ;D ;D ;D
Although to be fair although the Mrs has a car, I couldn't justify the cost of one for myself with the van as well. So just having a car as well as a van shows a certain level of disposable income.
Title: Re: funny customers(now ex custy!)
Post by: dazmond on June 03, 2014, 07:57:39 am
I reckon it gets complicated when you vary your prices according to type of customer. Dress it up how you like, but really Daz is charging these such a cheap price because they are council estates. For me it is x price for a 3 bed semi, more if you have bays etc. It is entirely about the property rather than the customer.

.

i also go collecting in my car which even though its 14 years old is in good nick and in his eyes "a bit flash"!!2.5 V6!


he cant be right in the head if he think that car is "bit flash" ;D ;D ;D ;D

 ;D ;D ;D

its amazing how many comments i get though franky!heated leather seats,air con.its also got a stainless steel exhaust thats 14 years old!why  dont they put them on all cars?i suppose quik fit and the like would go out of business if they did! ;D ;D ;D
Title: Re: funny customers(now ex custy!)
Post by: dazmond on June 03, 2014, 08:13:41 am
(http://www.cleanitup.co.uk/smf/1401779497_IMAG0730.jpg)

(http://www.cleanitup.co.uk/smf/1401779537_IMAG0727.jpg)

its a hell of a lot of car for the money though!i picked it up for a grand a few years ago.its got a beast under the bonnet!! ;D ;D ;D
Title: Re: funny customers(now ex custy!)
Post by: G Griffin on June 03, 2014, 08:34:18 am
Daz's prices are up North, don't forget. It sounds about right to me; more than I charge, to be frank.
You must realise that we miss loads of windows and don't do the others properly, anyway.
It's what we call value for money, up North.
Title: Re: funny customers(now ex custy!)
Post by: dazmond on June 03, 2014, 08:40:55 am
Daz's prices are up North, don't forget. It sounds about right to me; more than I charge, to be frank.
You must realise that we miss loads of windows and don't do the others proper, anyway.
It's what we call value for money, up North.


your a star mate! ;D ;D

surely you can supplement the window cleaning with a few stand up routines in your local pub or club?seriously you should be a comedian mate!

i know some comical window cleaners but they are not in the same league as you griff! ;)

best wishes
Title: Re: funny customers(now ex custy!)
Post by: G Griffin on June 03, 2014, 09:02:43 am
Cheers, Daz, but I was serious  ;D.
Maybe a bit tongue in cheek; but there is a difference in pricing between the North and south, generally.
And many wc'ers prices reflects the quality of work they do.
You pay £4, you get £4 worth  ;D.
Title: Re: funny customers(now ex custy!)
Post by: Window Lickers on June 03, 2014, 09:51:18 am
(http://www.cleanitup.co.uk/smf/1401779497_IMAG0730.jpg)

(http://www.cleanitup.co.uk/smf/1401779537_IMAG0727.jpg)

its a hell of a lot of car for the money though!i picked it up for a grand a few years ago.its got a beast under the bonnet!! ;D ;D ;D


Big cock little cock.
Title: Re: funny customers(now ex custy!)
Post by: Stoots on June 03, 2014, 10:01:13 am
The old chain driven 167bhp 2.5 v6, had a couple of mondeo st24s with the same engine, sounds really nice under full throttle and like you say the amount of car, heated seats, leccy everything you can get for a grand these days is silly
Title: Re: funny customers(now ex custy!)
Post by: Spruce on June 03, 2014, 11:55:44 am
£6 or £7 ??? ??? ??? what do you do for that? just the front of a 1 bedroom house i hope!

In some areas there is a price perception that a 3 bed semi should cost £6 and they won't budge above it. In our area it is very much like that - the £6 figure has been around for the last 9 or 10 years.

I would love to be able to charge more like some of you guys down south, but the market won't allow it. Its even worse in Loftus.
Title: Re: funny customers(now ex custy!)
Post by: PoleKing on June 03, 2014, 01:50:44 pm
(http://www.cleanitup.co.uk/smf/1401779497_IMAG0730.jpg)

(http://www.cleanitup.co.uk/smf/1401779537_IMAG0727.jpg)

its a hell of a lot of car for the money though!i picked it up for a grand a few years ago.its got a beast under the bonnet!! ;D ;D ;D
Has it? Is it hiding under that 2.5 engine?