Clean It Up

UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: Pete Blackburn on May 13, 2014, 11:43:11 pm

Title: Bane (UK) Sparkle/Spurgeon
Post by: Pete Blackburn on May 13, 2014, 11:43:11 pm
Other than sending out smoke signals I have tried persistently using every form of communication to get hold of someone to re order some PCA 5.
I have had problems in the past getting hold of them, but this really is taking the p.
Anyone else having problems getting through?

Cheers
Pete
Title: Re: Bane (UK) Sparkle/Spurgeon
Post by: Shaun_Ashmore on May 14, 2014, 07:02:47 am
I'm pretty sure that they have ceased trading.

Shaun
Title: Re: Bane (UK) Sparkle/Spurgeon
Post by: Pete Blackburn on May 14, 2014, 07:20:16 am
Oh dear. Thanks for letting me know shaun.
Title: Re: Bane (UK) Sparkle/Spurgeon
Post by: terry barnes on May 14, 2014, 08:18:56 pm
Pete
try this email address
rslamb42@hotmail.com
I last ordered some chemicals and bits from  them on 17th February

when I tried to telephone [01293 560063 ] all I got was an answer machine  [sparkle which was their contract cleaning side]

It took many calls for them to get back to me

Had a problem when they re-formulated my favourate spotting agent [citrus aps]

Terry
Terry
Title: Re: Bane (UK) Sparkle/Spurgeon
Post by: Pete Blackburn on May 14, 2014, 09:11:45 pm
Thanks Terry.  I will give that a try.

I get the impression that he's not really interested. 3 messages left.

Granted, were certainly not in an industry that generates large sums for both Supplier and end user but you expect a degree of enthusiasm, competence and pride from the people you do business with.
 
Title: Re: Bane (UK) Sparkle/Spurgeon
Post by: Shaun_Ashmore on May 14, 2014, 09:42:03 pm
Why not go direct to bane?

Shaun
Title: Re: Bane (UK) Sparkle/Spurgeon
Post by: Pete Blackburn on May 14, 2014, 10:04:28 pm
Had a price from them Shaun. $166 for a 30lb tub of pca. Shipping by UPS $300!
Title: Re: Bane (UK) Sparkle/Spurgeon
Post by: stuart_clark on May 15, 2014, 07:42:10 am
No wonder they have ceased trading, with service like that