Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Sean Dickinson on May 07, 2014, 10:31:02 am

Title: Previous Cleaner canvassing customers
Post by: Sean Dickinson on May 07, 2014, 10:31:02 am
Hi everyone. I purchased a window cleaning round at the start of last year & everything was going ok until yesterday when 2 people informed me that the previous cleaner had shown up a few weeks earlier & said he had taken over the round again as I'd stopped doing it (which is untrue).  I know I can put this joker in his place in terms of quality of cleaning as he was a cowboy to put it mildly but has anyone else had a similar crazy issue & how did they deal with it?  Thanks for your time. Sean.
Title: Re: Previous Cleaner canvassing customers
Post by: Mick Kent on May 07, 2014, 10:40:29 am
Knock him out!!!.

What an arse going around doing that, that makes him sad and low! Rise above it and hope you have done a good enough job and have built a good enough relatonship with the customers for them to stay with you.
Type them all a letter explaining what is happening.. Its your crust the man is trying to steal so have none of it.. Hope all ends fine.
Title: Re: Previous Cleaner canvassing customers
Post by: LT carpet cleaning on May 07, 2014, 11:08:53 am
Knock him out!!!.

What an arse going around doing that, that makes him sad and low! Rise above it and hope you have done a good enough job and have built a good enough relatonship with the customers for them to stay with you.
Type them all a letter explaining what is happening.. Its your crust the man is trying to steal so have none of it.. Hope all ends fine.

Great idea! Do that, then he can leisurely pick up the rest of your customers while you wait in prison.
Title: Re: Previous Cleaner canvassing customers
Post by: SeanK on May 07, 2014, 11:19:12 am
You need to call with your customers and explain the situation.
Have a letter handy for any that are not at home but I would make the effort to speak to them all
personally.
I guarantee when they hear what a shifty character he is they wont want him near their properties.
Legally there's nothing you can do unless you have signed a contract stating that he wont clean in that
area again.

Title: Re: Previous Cleaner canvassing customers
Post by: Mick Kent on May 07, 2014, 11:28:13 am
Knock him out!!!.

What an arse going around doing that, that makes him sad and low! Rise above it and hope you have done a good enough job and have built a good enough relatonship with the customers for them to stay with you.
Type them all a letter explaining what is happening.. Its your crust the man is trying to steal so have none of it.. Hope all ends fine.

Great idea! Do that, then he can leisurely pick up the rest of your customers while you wait in prison.

Get a grip pal!! Was a joke.

Some people on here realy need to lighten up..
Title: Re: Previous Cleaner canvassing customers
Post by: H20cleaning on May 07, 2014, 11:58:11 am
Knock him out!! Just dont get caught ....
Title: Re: Previous Cleaner canvassing customers
Post by: Clever Forum Name on May 07, 2014, 03:04:49 pm
Sounds fishy to me.
Title: Re: Previous Cleaner canvassing customers
Post by: robertphil on May 07, 2014, 03:46:54 pm
i had something similar happen with an ex employee . i told my customers he was an illegal immigrant, this got rid of him out of my hair
Title: Re: Previous Cleaner canvassing customers
Post by: Perfect Windows on May 07, 2014, 04:17:02 pm
i had something similar happen with an ex employee . i told my customers he was an illegal immigrant, this got rid of him out of my hair

Was this the same bloke who you hid from by wearing an Elvis wig and fake glasses?

Vin
Title: Re: Previous Cleaner canvassing customers
Post by: robertphil on May 07, 2014, 04:23:45 pm
i had something similar happen with an ex employee . i told my customers he was an illegal immigrant, this got rid of him out of my hair

Was this the same bloke who you hid from by wearing an Elvis wig and fake glasses?

Vin
no-  the bloke i hid from was as good as gold in that respect ,he would never have poach my work.  he was a good man ,honourable ,decent .

his downfall was dope smoking  .  then working at a snails pace the next day.   

 [ my days of wearing a disguise to fool employees  are over , its actually pretty scarey going out in public dressed that way too .]
Title: Re: Previous Cleaner canvassing customers
Post by: Sean Dickinson on May 07, 2014, 04:59:58 pm
Thanks for your advice everyone. I managed to find his email address & let him know that I knew what he was up to. He denied canvassing my customers (even though I've got several trustworthy people telling me different) but said he'd bought a round in the exact same area as the one he'd sold me mine (Thorley Park in Bishops Stortford if anyone's interested).  I let him know that I wasn't happy to say the least & that I thought this went against the spirit of selling a round to someone. Hopefully he'll get the message & besides he's a lousy window cleaner :)
Title: Re: Previous Cleaner canvassing customers
Post by: Johnny B on May 07, 2014, 08:28:25 pm
So he bought another round a year after selling to you in the same area. Yeah right!
You could ask him why he didn't think to buy some of your work back from you. Then again, we all know the answer to that one don't we?

Just let all your customers know what is going on. If they are happy with you you won't lose any.

John
Title: Re: Previous Cleaner canvassing customers
Post by: PoleKing on May 07, 2014, 11:10:03 pm
Tell your custys he sold up to you just before he went to prison.
Title: Re: Previous Cleaner canvassing customers
Post by: LT carpet cleaning on May 08, 2014, 01:47:53 am
Knock him out!!!.

What an arse going around doing that, that makes him sad and low! Rise above it and hope you have done a good enough job and have built a good enough relatonship with the customers for them to stay with you.
Type them all a letter explaining what is happening.. Its your crust the man is trying to steal so have none of it.. Hope all ends fine.

Great idea! Do that, then he can leisurely pick up the rest of your customers while you wait in prison.

Get a grip pal!! Was a joke.

Some people on here realy need to lighten up..

Yes, clearly you do  ::)roll
Title: Re: Previous Cleaner canvassing customers
Post by: sandy on May 08, 2014, 12:37:45 pm
Have you not seen breaking bad