Clean It Up

UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: derek west on April 27, 2014, 08:41:30 pm

Title: anonomous survey
Post by: derek west on April 27, 2014, 08:41:30 pm
Anyone else getting a survey popup when they log on to CIU, twice now.
Title: Re: anonomous survey
Post by: CleanerCarpets on April 27, 2014, 08:58:59 pm
its a pop up on your browser cos of all those dirty sites you go on   ;D
Title: Re: anonomous survey
Post by: Paul Moss on April 27, 2014, 09:10:43 pm
 ;D
Derek does not go on dirty sites only clean  ing sites :D
Title: Re: anonomous survey
Post by: Richard Meads on April 27, 2014, 10:32:10 pm
Derek, get yourself a copy of malwarebytes anti malware software, there's a free version and it gets rid of any nasties that get past normal anti virus software.

I run McAfee on my sons laptop, he's always downloading mods for his games, it kept going to a weird search engine and popups hidden in text. Malwarebytes got rid of 19 unwanted programs   :)
Title: Re: anonomous survey
Post by: derek west on April 28, 2014, 10:25:42 am
i don't normally get problems with pop ups, thought it was a genuine survey from CIU, I did the survey and it said cos ive completed the survey i could buy a 9 inch tablet for £1, so just closed it down cos i'm not that stupid.

Ps.. i don't go on dirty sites, is that what causes popups carpetcleaner? you seem to have knowledge of this. ;D
Title: Re: anonomous survey
Post by: CleanerCarpets on April 28, 2014, 06:29:16 pm
Lol!! U tell me Derek - you are the one getting em!!
Title: Re: anonomous survey
Post by: derek west on April 28, 2014, 07:01:09 pm
the only dirty site ive been on is Billy Russels before "AND" after pictures page  ;D He just ain't got the blower power see.
Title: Re: anonomous survey
Post by: Paul Moss on April 28, 2014, 07:34:30 pm
Billy even triennial redtube and they still told him,,, Blower too small  :D
Title: Re: anonomous survey
Post by: CleanerCarpets on April 28, 2014, 07:58:51 pm
Well the sites I go on and search for blow it comes up with something much more interesting than carpet cleaning!
Title: Re: anonomous survey
Post by: derek west on April 29, 2014, 07:22:14 pm
this is it

(http://www.cleanitup.co.uk/smf/1398795720_cleanitupsurvey.JPG)
Title: Re: anonomous survey
Post by: Barry Livingstone on April 29, 2014, 09:14:14 pm
you must be on this FAR TOO MUCH  ::)roll ;) or getting special treatment lol
Title: Re: anonomous survey
Post by: Richard Meads on April 29, 2014, 09:27:53 pm
Malware.

http://deletemalware.blogspot.co.uk/2013/07/survey-popups-keep-popping-up-how-do-i.html

https://www.malwarebytes.org/

Title: Re: anonomous survey
Post by: CleanerCarpets on April 29, 2014, 11:33:44 pm
Derek, on a serious note - you need to get your pc clean. Nasty bugs are about - i had one a few years ago that came down with a downloaded file - i didnt know but it was copying the logins for my websites.

They then hacked in and redirected my homepages to dodgy sites!!! You dont want it taking down TACCA!!

I would get your pc well cleaned and maybe change important passwords
Title: Re: anonomous survey
Post by: Ian_ on May 08, 2014, 10:12:05 am
This works well as a PC check in case your antivirus lets anything in

http://housecall.trendmicro.com/uk/index.html
Title: Re: anonomous survey
Post by: adrian marsh on May 08, 2014, 10:42:35 am
Or ask techie geek to turn on your pop-up blocker.
Title: Re: anonomous survey
Post by: CleanerCarpets on May 08, 2014, 06:44:26 pm
pop up blocker wont sort bad viruses - at best it will only hide them, slow everything up and normally doesnt work very well as the virus will infect them, the anti virus you are running and sometimes the Windows start up files

removal is the only safe option, otherwise you dont know what information it is logging on your pc and sending off remotely to someone else to get their hands on
Title: Re: anonomous survey
Post by: derek west on May 09, 2014, 10:27:06 am
just to clarify, i have pop up blocker and ive just installed mallware and i am still getting the survey page.
Title: Re: anonomous survey
Post by: *Hector* on May 09, 2014, 10:56:15 am
what browser are you using Derek?
Title: Re: anonomous survey
Post by: CleanerCarpets on May 09, 2014, 12:01:51 pm
The simplest thing that very often works is a 'system restore'

Restore it to a point before you had any problems - Google system restore for whatever Windows package you are on and it will show you how
Title: Re: anonomous survey
Post by: Richard Meads on May 09, 2014, 02:08:10 pm
With mine it shows the potentially malware programs and you select them and delete then restart. Did it show you a list of PUP's (Potentially unwanted programs) Derek?
Title: Re: anonomous survey
Post by: garry22 on May 09, 2014, 02:36:12 pm
Derek, I know this sounds obvious but did you run a full scan with MalwareBytes (often a few hours)?
Title: Re: anonomous survey
Post by: derek west on May 09, 2014, 03:08:42 pm
think so, i did run a scan and it took a while, that malware updates about 3 times a day, is that normal?
Title: Re: anonomous survey
Post by: Richard Meads on May 09, 2014, 09:46:55 pm
If it's malwarebytes yes, but you have the trial of the paid for version, once the trial ends, you get a window telling you the trial is over and I think you just click to stop getting reminders, from then on when you run a scan it will ask to update. You don't get it checking in the background with the free version, but running a scan once a week in easy enough. Has the pop up survey stopped?
Title: Re: anonomous survey
Post by: derek west on May 10, 2014, 01:25:33 pm
not seen it for a while, give it a week and see if it returns.
Title: Re: anonomous survey
Post by: derek west on May 10, 2014, 03:54:58 pm
just popped up again, tut
Title: Re: anonomous survey
Post by: derek west on May 19, 2014, 08:16:33 pm
still not going away http://survey.com-visitor.com/gb/land.php?target=Cleanitup.co.uk&c=GB&voluumdata=vid..00000001-adba-4636-8000-000000000000__vpid..c6cab800-df87-11e3-8fe3-92642147cb67__caid..e57df853-08c0-42f9-b884-24d8ae88a769__lid..a8a09e01-9a90-4e10-879e-665b4d357318__oid1..de69589f-c93c-4858-ada4-802aceb57f88__oid2..f7162ff3-e20d-48f7-9278-2bca9509c514__oid3..c0943e4a-122f-4811-8548-7611d755e5cd__var1..Cleanitup%5C.%5Cco%5C.%5Cuk